About Touch Call Recording
Touch Call Recording is a company based in Horten (Norway) founded in 2012 was acquired by Frequentis in July 2023. It operates as a SaaS (Software-as-a-Service), and Managed Services. Touch Call Recording offers products and services including Touch Call Recording Service and Touch QMS. Touch Call Recording operates in a competitive market with competitors including Continuity, Red Oak Compliance, Paragon Data Labs, Regnosys and Intelligent Voice, among others.
- Headquarter Horten, Norway
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Sectors
Financial ServicesTechnology
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Phone
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Website
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Social
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- Legal Name Touch Technology As
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Annual Revenue
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Latest Funding Round
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Employee Count
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Acquired by
Frequentis
(Jul 05, 2023)
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Products & Services of Touch Call Recording
Touch Call Recording offers a comprehensive portfolio of products and services, including Touch Call Recording Service and Touch QMS. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Service for recording multi-channel communications is provided.
Tool for call center performance management is offered.
Funding Insights of Touch Call Recording
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Touch Call Recording
Touch Call Recording has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Frequentis. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Communication and information systems for safety-critical applications are provided.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Touch Call Recording
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Touch Call Recording
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Touch Call Recording Comparisons
Competitors of Touch Call Recording
Touch Call Recording operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Continuity, Red Oak Compliance, Paragon Data Labs, Regnosys and Intelligent Voice, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
AI-based platform for automating risk and compliance in finance.
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| domain | founded_year | HQ Location |
Compliance workflow and advertising review software is provided.
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| domain | founded_year | HQ Location |
Cloud-based compliance tools are supplied for financial institutions' monitoring needs.
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| domain | founded_year | HQ Location |
Programmatic compliance platform is offered for financial regulations.
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| domain | founded_year | HQ Location |
Compliance software for Financial Services Industry
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| domain | founded_year | HQ Location |
Cloud-based regulatory compliance solution for bitcoin and blockchain
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Touch Call Recording
When was Touch Call Recording founded?
Touch Call Recording was founded in 2012.
Where is Touch Call Recording located?
Touch Call Recording is headquartered in Horten, Norway.
What does Touch Call Recording do?
Touch Call Recording, operated by Touch Technology AS, is focused on delivering multi-channel compliance recording services. Solutions are provided for contact centers, financial services, and telecom operators. Coverage includes mobile, PBX, Microsoft Teams, chat, and SMS recording. Emphasis is placed on compliance with regulations such as GDPR and MiFID II. Additional tools like Touch QMS for performance management are offered. The service is tailored to meet complex customer needs across various sectors.
Who are the top competitors of Touch Call Recording?
Touch Call Recording's top competitors include Continuity, Red Oak Compliance and Scorechain.
What products or services does Touch Call Recording offer?
Touch Call Recording offers Touch Call Recording Service and Touch QMS.
Who are Touch Call Recording's investors?
Touch Call Recording has 1 investor. Key investors include Frequentis.
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