About Userback
Userback is a company based in Brisbane (Australia) founded in 2014 by Jonathan Tobin and Lee Le. Userback offers products and services including Feedback Widget, User Surveys, Session Replay, Screen Annotation, and Feature Portal. Userback operates in a competitive market with competitors including User Testing, Suzy, dscout, Clicktale and MarketDial, among others.
- Headquarter Brisbane, Australia
- Founders Jonathan Tobin, Lee Le
- SectorsTechnology
- Website category Computers Electronics and Technology · Graphics Multimedia and Web Design
- Email••••••••
- Website userback.io
- Social LinkedIn X Facebook YouTube
- Latest Funding Round$53.34K (USD), Grant
Oct 2021
- Investors
Products & Services of Userback
Userback offers a comprehensive portfolio of products and services, including Feedback Widget, User Surveys, Session Replay, Screen Annotation, and Feature Portal.
Tool for capturing user feedback on websites
Gathers targeted insights from users
Records user interactions for issue analysis
Allows users to annotate screenshots for feedback
Platform for submitting and tracking feature requests
Apps and channels of Userback
its YouTube channel Userback has 160 subscribers and 30 videos.
Videos from Userback
The most watched videos on Userback's YouTube channel, Userback (160 subscribers). Click a video to play it here.
More on Userback.
Funding Insights of Userback
- Total Rounds 1
- Last Round Grant — $53,337
- First Round $53,337
(Oct 2021)
- Investors Count 1
All 1 funding rounds of Userback with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Oct 2021 | $53,337 | Grant | – | – |
1 investors in total: 1 institutional.
Investors in Userback
Userback has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include European Union.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Government entites focused on freedom, democracy, equality and the rule of law, promoting peace and stability | 1958 | europa.eu | Brussels, Belgium |
Investor details for Userback
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Userback
4 people are tracked at Userback (3 in leadership, 1 in team).
| Name | Role | Group |
|---|---|---|
Jonathan Tobin | Co-Founder | Leadership |
Lee Le | Co-Founder | Leadership |
Matthew Johnson | Chief Operating Officer | Leadership |
Adrian Liu | Full Stack Developer | Team |
Complete people profiles for Userback
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Userback
2 dated milestones of Userback across 7 years, from founding to its latest funding, stage changes and deals.
- Founded Userback is founded.
- Funding First funding round of $53K.
Competitors of Userback
Userback operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as User Testing, Suzy, dscout, Clicktale and MarketDial, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| usertesting.com | 2007 | San Francisco, United States | $148.5M | 557 | Automated usability testing and feedback for mobile experiences is provided. | |
| suzy.com | 2009 | New York, United States | $107.65M | 97 | Customer targeting and feedback management platform is utilized for insights. | |
| dscout.com | 2011 | Chicago, United States | $81.05M | 127 | User feedback is gathered via cloud-based web and mobile platforms. | |
| clicktale.com | 2006 | New York, United States | $52.6M | – | AI-based customer experience analytics and visualization are offered. | |
| marketdial.com | 2016 | South Jordan, United States | $9.84M | 58 | A/B testing optimization platform for offline retailers is managed. | |
| mixpanel.com | 2009 | San Francisco, United States | $277.12M | – | Provides product analytics software for product teams | |
| bugherd.com | 2011 | Yarraville, Australia | $1.53M | – | Bug tracking and user feedback platform for websites is offered. | |
| zeplin.io | 2014 | San Francisco, United States | $1.32M | 70 | Collaboration is enabled between UI designers and frontend developers. |
Detailed competitors of Userback
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Userback
The website of Userback (userback.io) receives about 73.2K visits a month and ranks #523,853 among all websites worldwide, #5,263 in Graphics Multimedia and Web Design.
- Monthly visits73.2K
▲ 20.4% vs previous month
- Unique visitors26.4K
per month
- Global rank#523,853
among all websites
- Category rank#5,263
Computers Electronics and Technology · Graphics Multimedia and Web Design
- Bounce rate38%
- Pages per visit2.4
- Average visit1 min 00 sec
- DevicesDesktop 50% · Mobile 50%
Websites whose visitors overlap most with Userback. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| gpmd.co.uk | 100% | – | #3,230,692 | View details | |
frill.co | frill.co | 100% | – | #310,906 | – |
repper.app | repper.app | 100% | – | #713,882 | – |
| fabric.so | 100% | 253.6K | #146,656 | View details | |
mixo.io | mixo.io | 100% | – | #259,799 | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 37 similar websites and full traffic analytics for Userback
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 37 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Userback
Complete news archive for Userback
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Userback
10 companies that operate in the same segment as Userback (Collaboration & Community Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Product experience is managed through cloud-based analytics and feedback tools. | 2013 | Raleigh, North Carolina, United States | USD 468.19 M | – | – | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 | |
A cloud-based platform is utilized for creating customizable surveys. | 1999 | Palo Alto, California, United States | USD 694 M | – | – | |
AI-powered loyalty management software is offered for enterprises. | 2008 | Bengaluru, Karnataka, India | USD 239.1 M | USD 78.34 M | 571 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
Real-time communication and conversational AI solutions are provided by Agora. | 2014 | Guangzhou, Guangdong, China | USD 55 M | USD 141.43 M | 608 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 |
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Frequently Asked Questions about Userback
Userback was founded in 2014 and raised its 1st funding round 7 years after it was founded.
Userback is headquartered in Brisbane, Australia. It is registered at Brisbane, Queensland, Australia.
Userback was founded in 2014 in Brisbane, Australia, within the software sector. A platform is offered for collecting feedback on websites, where comments or drawings are added directly on webpages. Feedback is automatically categorized by page and integrated with tools such as JIRA, Trello, and Slack for issue tracking. The service supports API embedding or project management tool connections, serving clients including Couchbase and Udacity.
Userback's top competitors include User Testing, dscout and MarketDial.
Userback offers Feedback Widget, User Surveys, Session Replay, Screen Annotation, and Feature Portal.
Userback has 1 investor. Key investors include European Union.