About Usersnap
Usersnap is a company based in Linz (Austria) founded in 2013 by Josef Trauner and Florian Dorfbauer was acquired by Saas.group in September 2023. Usersnap has completed 1 acquisition, including Redline. Usersnap offers products and services including Visual Feedback Tool, Micro Surveys, and In-App Announcements. Usersnap operates in a competitive market with competitors including User Testing, Suzy, dscout, Clicktale and Realeyes, among others.
- Headquarter Linz, Austria
- Founders Josef Trauner, Florian Dorfbauer
- SectorsTechnology
- Website category Computers Electronics and Technology · Graphics Multimedia and Web Design
- Email••••••••
- Website usersnap.com
- Social LinkedIn X Facebook YouTube
- Acquired by Saas.group (Sep 2023)
- Legal Name Usersnap Gmbh
- Latest Funding Round$55.73K (USD), Grant
Jul 2019
- InvestorsSpeedinvest
& 3 more
- Investments & Acquisitions
- Acquired bySaas.group
(Sep 2023)
Products & Services of Usersnap
Usersnap offers a comprehensive portfolio of products and services, including Visual Feedback Tool, Micro Surveys, and In-App Announcements.
Captures user screenshots and annotations for issue reporting.
Conducts CSAT and NPS surveys for user sentiment analysis.
Manages changelogs and user notifications effectively.
Apps and channels of Usersnap
its YouTube channel Usersnap has 162 subscribers and 30 videos.
Videos from Usersnap
The most watched videos on Usersnap's YouTube channel, Usersnap (162 subscribers). Click a video to play it here.
More on Usersnap.
Funding Insights of Usersnap
- Total Rounds 3
- Last Round Grant — $55,732
- Investors Count 3
All 3 funding rounds of Usersnap with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul 2019 | $55,732 | Grant | – | – | |
| Feb 2019 | $57,280 | Grant | – | – | |
| Mar 2013 | – | Angel Round | – | – |
4 investors in total: 4 institutional.
Investors in Usersnap
Usersnap has secured backing from 4 investors, including venture fund and institutional investors. Prominent investors backing the company include Speedinvest, European Union and EIC Fund.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Government agency and accelerator focusing on innovative startups and SMEs | – | eicfund.eu | Brussels, Belgium | |
Early-stage venture capital and startup acceleration are provided. | 2011 | speedinvest.com | Vienna, Austria | |
Government entites focused on freedom, democracy, equality and the rule of law, promoting peace and stability | 1958 | europa.eu | Brussels, Belgium | |
- | – | saas.group | - |
Investor details for Usersnap
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Usersnap
9 people are tracked at Usersnap (5 in leadership, 4 in team).
| Name | Role | Group |
|---|---|---|
Josef Trauner | Co-Founder & CEO | Leadership |
Florian Dorfbauer | Co-Founder | Leadership |
Klaus-M Schremser | CMO | Leadership |
Ashley Cheng | Head Of Growth | Leadership |
Shannon V. | Ceo/cpo | Leadership |
Tomas Prochazka | Content & SEO Manager | Team |
Sophia Miller | Senior Product Specialist | Team |
Samantha Ali | Senior Customer Growth Manager | Team |
M.D. Zahirul Islam | SEO And Content Marketing Specialist | Team |
Complete people profiles for Usersnap
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Usersnap
Usersnap has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Redline.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Software development services are provided by Redline in Austria. | redline.tcc.mode | Linz, Austria | 0 | Jun 2015 | •••• |
Complete acquisition details for Usersnap
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
Verified entity values are shown only after access is granted.
Timeline of Usersnap
5 dated milestones of Usersnap across 10 years, from founding to its latest funding, stage changes and deals.
- Founded Usersnap is founded.
- Funding First funding round.
- Acquisition Acquires Redline.
- Funding Latest funding round, Grant, of $56K.
- Exit Acquired by Saas.group.
Competitors of Usersnap
Usersnap operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as User Testing, Suzy, dscout, Clicktale and Realeyes, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| usertesting.com | 2007 | San Francisco, United States | $148.5M | 557 | Automated usability testing and feedback for mobile experiences is provided. | |
| suzy.com | 2009 | New York, United States | $107.65M | 97 | Customer targeting and feedback management platform is utilized for insights. | |
| dscout.com | 2011 | Chicago, United States | $81.05M | 127 | User feedback is gathered via cloud-based web and mobile platforms. | |
| clicktale.com | 2006 | New York, United States | $52.6M | – | AI-based customer experience analytics and visualization are offered. | |
| realeyesit.com | 2007 | London, United Kingdom | $32.11M | 1 | AI-powered attention measurement and identity verification solutions are provided. | |
| circana.com | 1979 | Chicago, United States | $100.32M | 6,400 | Customer analytics solutions are provided for brands and retailers. | |
| streetbees.com | 2014 | London, United Kingdom | $72.68M | 86 | AI-based marketing intelligence is collected via crowdsourced mobile workforce. | |
| earnestanalytics.com | 2012 | New York, United States | $33.5M | – | Consumer intelligence data is analyzed via an online research platform. | |
| qualsights.com | 2017 | Chicago, United States | $7.73M | 34 | Consumer insights are generated through AI-driven visual research tools. | |
| cint.com | 1998 | Stockholm, Sweden | $26.43M | 66 | Market research platform linking buyers and suppliers of online samples. |
Detailed competitors of Usersnap
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Usersnap
The website of Usersnap (usersnap.com) receives about 150.3K visits a month and ranks #316,260 among all websites worldwide, #3,208 in Graphics Multimedia and Web Design.
- Monthly visits150.3K
▲ 19.1% vs previous month
- Unique visitors53.8K
per month
- Global rank#316,260
among all websites
- Category rank#3,208
Computers Electronics and Technology · Graphics Multimedia and Web Design
- Bounce rate41%
- Pages per visit2.1
- Average visit44 sec
- DevicesDesktop 45% · Mobile 55%
Websites whose visitors overlap most with Usersnap. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
web-dorado.com | web-dorado.com | 100% | – | – | – |
helloleads.io | helloleads.io | 98% | – | #375,049 | – |
| designveloper.com | 90% | 126.1K | #265,552 | View details | |
checklist.gg | checklist.gg | 90% | – | #1,178,822 | – |
| embedsocial.com | 90% | – | #123,239 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Usersnap
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Usersnap
Complete news archive for Usersnap
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Usersnap
10 companies that operate in the same segment as Usersnap (Collaboration & Community Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Product experience is managed through cloud-based analytics and feedback tools. | 2013 | Raleigh, North Carolina, United States | USD 468.19 M | – | – | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 | |
A cloud-based platform is utilized for creating customizable surveys. | 1999 | Palo Alto, California, United States | USD 694 M | – | – | |
AI-powered loyalty management software is offered for enterprises. | 2008 | Bengaluru, Karnataka, India | USD 239.1 M | USD 78.34 M | 571 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
Real-time communication and conversational AI solutions are provided by Agora. | 2014 | Guangzhou, Guangdong, China | USD 55 M | USD 141.43 M | 608 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 |
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Frequently Asked Questions about Usersnap
Usersnap was founded in 2013.
Usersnap is headquartered in Linz, Austria. It is registered at Linz, Upper Austria, Austria.
Josef Trauner is the current CEO of Usersnap. They have also founded this company.
Usersnap was founded in 2013 in Linz, Austria, and operates as a software platform in the user experience sector. Product insights are gathered through micro surveys, in-app screen captures, and feature request boards. Customer problems are identified, and products are developed based on collected feedback. Interactions with users are facilitated by responses to submissions or discussions on public boards, supporting ongoing product refinement.
Usersnap's top competitors include User Testing, Earnest Analytics and dscout.
Usersnap offers Visual Feedback Tool, Micro Surveys, and In-App Announcements.
Usersnap has made 1 acquisition, including Redline.
Usersnap has 4 investors. Key investors include Speedinvest, European Union, EIC Fund, and Saas.group.
Usersnap operates through Usersnap Gmbh.
Yes. Usersnap was acquired by Saas.group in September 2023.
The website of Usersnap receives about 150 thousand visits a month and ranks #316,260 among all websites worldwide.