Vcare Call Center

Seattle, United States Founded: 1999 • Age: 27 yrs
Offers outsourced call center services for business customer support and sales.

About Vcare Call Center

Vcare Call Center is a Business Services company based in Seattle (United States) founded in 1999. It offers outsourced call center services for business customer support and sales. It operates on a B2B model. The company has 3 employees. Vcare Call Center offers products and services including Call Center Services, Live Chat Support, Email Response Services, and Text Response Services. Its focus areas include Professional Services, Outsourcing, Call Center and Customer Support. Its legal entity in India is Vcare Software Solutions Private Limited (U72200DL2010PTC210711). Similar companies include Genpact, Sutherland and TaskUs; 2 of its 3 listed similar companies have raised funding.

Company details

Vcare Call Center India Pvt. Ltd. delivers outsourced customer service solutions, including 247 inbound and outbound call handling, live chat, email, and text support. Based in Noida, Uttar Pradesh, India, they assist businesses across sectors by managing communications to enhance customer experiences and reduce operational costs. Their services ensure personalized training for agents to align with client brands.

Key Metrics
  • Indian entity revenue
    ₹37,384

    FY 2024 · +37% YoY

  • Indian entity net loss
    -₹36,503

    FY 2024 · -98% margin

  • Indian entity EBITDA
    -₹10,066

    FY 2024 · -27% margin

  • Employee Count
    3

Products & Services of Vcare Call Center

Vcare Call Center offers a comprehensive portfolio of products and services, including Call Center Services, Live Chat Support, Email Response Services, and Text Response Services.

Call Center Services
Customer Support

Outsourced handling of inbound and outbound customer inquiries.

Live Chat Support
Digital Communication

Real-time chat services for customer assistance and engagement.

Email Response Services
Digital Communication

Management of email inquiries and responses for businesses.

Text Response Services
Digital Communication

Handling text-based customer interactions and support.

Board of directors of Vcare Software Solutions Private Limited (Vcare Call Center)

Vcare Software Solutions Private Limited is the primary company behind Vcare Call Center. The boards of the 2 registered companies of Vcare Call Center currently have 3 directors; the longest-serving is Geeta Mehra, appointed in 1999.

DirectorDesignationAppointedTenureEntity
Geeta Mehra
DIN 00562932
Director30 Aug 199927 yrs 1 moVcare Call Centers India Private Limited, Vcare Software Solutions Private Limited
Sundeep Mehra
DIN 00421712
Director30 Aug 199927 yrs 1 moVcare Call Centers India Private Limited, Vcare Software Solutions Private Limited
Geetika Mehra
DIN 00570321
Director05 Nov 200421 yrs 11 moVcare Call Centers India Private Limited, Vcare Software Solutions Private Limited

People of Vcare Call Center

1 people are tracked at Vcare Call Center (1 in leadership); the tracked headcount is 3.

NameRoleGroup
Sandy Mehra
CEOLeadership
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Financials of Vcare Call Center

Figures of Vcare Software Solutions Private Limited, the primary company behind Vcare Call Center, for FY 2024. Revenue was ₹37,384 (+37% year on year). Net loss was -₹36,503 (-98% margin). EBITDA was -₹10,066 (-27% margin). Revenue has grown at a compounded annual rate of -75% over three years and -61% over five years.

  • ₹37,384Revenue · FY 2024 · +37% YoY
  • -₹36,503Net loss · -98% margin
  • -₹10,066EBITDA · -27% margin
  • ₹1 LakhPaid-up capital
  • 3Employees (provident fund records)
  • -75%Revenue CAGR, 3 years
  • -61%Revenue CAGR, 5 years

Balance sheet, profit and loss, cash flow and ratios of Vcare Software Solutions Private Limited are on its company page.

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Detailed financial statements for Vcare Call Center

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Similar companies to Vcare Call Center

Vcare Call Center has 3 listed similar companies in our database, 2 of them funded. They include Genpact, Sutherland and TaskUs.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
genpact.com1997New York, United States129,140
Provider of end-to-end business process outsourcing services
sutherlandglobal.com1986Pittsford, United States$60M3,444
Business process and technology management services are provided globally.
taskus.com2008San Antonio, United States$15M
Provider of customer care and back office support services for multiple sectors
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Detailed similar companies of Vcare Call Center

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Top companies in Business Process Outsourcing (BPO)

3 companies that operate in the same segment as Vcare Call Center (Business Process Outsourcing (BPO)) in United States, ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Provider of customer care and back office support services for multiple sectors
2008San Antonio, Texas, United StatesUSD 15 MUSD 1.18 B59,000
Provider of end-to-end business process outsourcing services
1997New York, New York, United StatesUSD 5.08 B140,000
Business process and technology management services are provided globally.
1986Pittsford, New York, United StatesUSD 60 M
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Frequently Asked Questions about Vcare Call Center

Vcare Call Center was founded in 1999.

Vcare Call Center is headquartered in Seattle, United States. It is registered at Seattle, Washington, United States.

Vcare Call Center has 3 employees.

The primary company behind Vcare Call Center, Vcare Software Solutions Private Limited, reported revenue of β‚Ή37,384 for FY 2024, up 37% year on year.

Vcare Call Center India Pvt. Ltd. delivers outsourced customer service solutions, including 247 inbound and outbound call handling, live chat, email, and text support. Based in Noida, Uttar Pradesh, India, they assist businesses across sectors by managing communications to enhance customer experiences and reduce operational costs. Their services ensure personalized training for agents to align with client brands.

Vcare Call Center's top competitors include TaskUs, Genpact and Sutherland.

Vcare Call Center offers Call Center Services, Live Chat Support, Email Response Services, and Text Response Services.

Vcare Call Center is associated with 2 legal entities: Vcare Software Solutions Private Limited, Vcare Call Centers India Private Limited.

The legal entities of Vcare Call Center currently have 3 directors, including Geeta Mehra, Geetika Mehra, Sundeep Mehra.

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