Vertex Cosmos

Gurugram, India Founded: 2021 • Age: 5 yrs
Provides CX services and digital solutions for brands worldwide.

About Vertex Cosmos

Vertex Cosmos is a company based in Gurugram (India) founded in 2021. It operates as a B2B and SaaS. The company has 877 employees. Vertex Cosmos offers products and services including Copilot, Autopilot, and CX Services. Vertex Cosmos operates in a competitive market with competitors including S⁴Capital, Townsquare Media, Advantage Solutions, Prophet and Tinuiti, among others.

Operational Areas
Key Metrics
  • Annual Revenue
    ₹22.13 Cr

    FY 2024 · +42% YoY

  • Net Loss
    -₹25.07 Cr

    FY 2024 · -113% margin

  • EBITDA
    -₹24.22 Cr

    FY 2024 · -109% margin

  • Employee Count
    877

Products & Services of Vertex Cosmos

Vertex Cosmos offers a comprehensive portfolio of products and services, including Copilot, Autopilot, and CX Services.

Copilot
AI Solution

AI tool for enhancing customer interactions and service efficiency

Autopilot
AI Solution

Automated system for managing customer responses and operations

CX Services
Outsourced Support

BPO services for handling customer inquiries and support

Apps and channels of Vertex Cosmos

its YouTube channel Transcom Worldwide has 3.13K subscribers and 30 videos.

Transcom Worldwide
YouTube 3.13K subscribers 30 videos Travel & Events
Open channel

Videos from Vertex Cosmos

The most watched videos on Vertex Cosmos's YouTube channel, Transcom Worldwide (3.13K subscribers). Click a video to play it here.

About Transcom
2.1M views
Transcom - What is a CX Center of Excellence
37.9K views
Intro to Transcom
18.5K views
Excellence In Execution
16.4K views

More on Transcom Worldwide.

Board of directors of Team Vertex Cosmos Private Limited (Vertex Cosmos)

Team Vertex Cosmos Private Limited is the primary company behind Vertex Cosmos. The board of Team Vertex Cosmos Private Limited currently have 4 directors; the longest-serving is Sanjay Mehta, appointed in 2021. 6 earlier directors have ceased.

DirectorDesignationAppointedTenureEntity
Sanjay Mehta
DIN 00416843
Director16 Jul 20215 yrs 2 moTeam Vertex Cosmos Private Limited
Amandeep Singh Arora
DIN 09554668
Director30 Mar 20224 yrs 6 moTeam Vertex Cosmos Private Limited
Sohit Saundh
DIN 10827948
Additional Director23 Dec 20241 yr 9 moTeam Vertex Cosmos Private Limited
Travis Wade Coates
DIN 10827970
Additional Director23 Dec 20241 yr 9 moTeam Vertex Cosmos Private Limited

People of Vertex Cosmos

30 people are tracked at Vertex Cosmos (15 in leadership, 15 in team); the tracked headcount is 877.

NameRoleGroup
Abdulalim Khan
Director Talent ExcellenceLeadership
Sushil Kumar
DirectorLeadership
Vikas Arora
Sr. Vice President Finance & LegalLeadership
Himan Saikia
Director Strategic InitiativesLeadership
Santosh Das
Sr. Vice President OperationsLeadership
CEOLeadership
Harish Nayak
Senior Vice President - Strategic PartnershipsLeadership
Shivam Jain
Director Training & QualityLeadership
Shuchi Vedvyas
Director Business Solutions & MarketingLeadership
Sandeep Padalkar
Director Project Management & StrategyLeadership
Anoop Gupta
Chief Financial OfficerLeadership
Reeta Bhandari
Sr. Vice President StrategyLeadership
Harish Juneja
Sr. Vice President Technology & Talent ExcellenceLeadership
Shivam Aggarwal
General Manager Workforce ManagementLeadership
Nishant Yadav
Vice President OperationsLeadership
Ashfaq Ali
Operations ManagerTeam
Sudarshan Kumar
Facilities ManagerTeam
Amrita Negi
Process TrainerTeam
Amiteshwar Singh
Senior ManagerTeam
Arjun Rao
Auditor(ar)Team

10 more people are available in the full profile.

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Financials of Vertex Cosmos

Figures of Team Vertex Cosmos Private Limited, the primary company behind Vertex Cosmos, for FY 2024. Revenue was ₹22.13 Cr (+42% year on year). Net loss was -₹25.07 Cr (-113% margin). EBITDA was -₹24.22 Cr (-109% margin).

  • ₹22.13 CrRevenue · FY 2024 · +42% YoY
  • -₹25.07 CrNet loss · -113% margin
  • -₹24.22 CrEBITDA · -109% margin
  • ₹2.1 LakhPaid-up capital
  • 877Employees (provident fund records)

Balance sheet, profit and loss, cash flow and ratios of Team Vertex Cosmos Private Limited are on its company page.

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Detailed financial statements for Vertex Cosmos

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Competitors of Vertex Cosmos

Vertex Cosmos operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as S⁴Capital, Townsquare Media, Advantage Solutions, Prophet and Tinuiti, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
s4capital.com2014London, United Kingdom–8,772
Digital advertising and content marketing services are provided globally.
townsquaremedia.com2010Greenwich, United States$100.5M2,016
Media Company focused on radio broadcasting, live events, marketing solutions
advantagesolutions.net1987Irvine, United States–21
Consumer packaged goods sales and digital marketing services are provided.
prophet.com1992San Francisco, United States$87.94M–
Brand and marketing consulting solutions provider
tinuiti.com2004New York, United States$31.35M1,003
Digital marketing services including paid search and e-commerce are provided.
monks.com2001Hilversum, Netherlands–8,308
Digital marketing, advertising, and IT services are provided globally.
amdocs.com1982Chesterfield, United States–3,070
Cloud-based OSS and BSS solutions are provided to communications providers.
weimob.com2013Shanghai, China$268.63M–
WeChat-based retail, marketing, and CRM solutions are provided to merchants.
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Detailed competitors of Vertex Cosmos

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Latest news on Vertex Cosmos

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Similar companies to Vertex Cosmos

10 companies that operate in the same segment as Vertex Cosmos (AI in Customer Support), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Delivers a voice-based AI assistant for customer support.
2017Noida, Uttar Pradesh, IndiaUSD 469.41 KUSD 53.44 K–
Provides contact center, helpdesk, chatbot, and IP PBX solutions for customer service.
2014Mumbai, Maharashtra, India–USD 995.33 K69
Provides AI and gig workforce solutions for efficient customer support services.
2018Bengaluru, Karnataka, India–USD 7.13 M89
Technology solutions for business process outsourcing are provided globally.
1999Madrid, Madrid, Spain–––
AI-driven customer service solutions are offered to enterprises.
–Shenzhen, Guangdong, ChinaUSD 2.77 M––
Provides AI and human-powered omnichannel customer service solutions for businesses.
2016Bengaluru, Karnataka, India–USD 124.92 K–
AI voice assistants are provided by VoxApp for business operations in sectors like HR, sales, and customer support.
2013Delhi, Delhi, India–––
Delivers AI-powered telecom products, cloud services, and enterprise solutions.
2007Bengaluru, Karnataka, India–USD 1.89 M32
Technology backing for Indo-American entrepreneurs and startups in healthcare and innovation sectors.
2010San Jose, California, United States–USD 119.93 K2
Offers call center software, help desk, and lead management for various industries.
1995Delhi, Delhi, India–USD 1.34 M89
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Frequently Asked Questions about Vertex Cosmos

Vertex Cosmos was founded in 2021.

Vertex Cosmos is headquartered in Gurugram, India. It is registered at Gurugram, Haryana, India.

Vertex Cosmos has 877 employees.

The primary company behind Vertex Cosmos, Team Vertex Cosmos Private Limited, reported revenue of ₹22.13 Cr for FY 2024, up 42% year on year.

Transcom specializes in customer experience services, including AI-driven solutions like Copilot and Autopilot, to enhance satisfaction and efficiency for clients. The company operates globally across regions such as Europe, North America, Asia-Pacific, and Latin America. It serves industries like e-commerce, tech, and logistics by outsourcing call centers and delivering digital innovations. Transcom supports fast-growing brands through advisory and BPO services, focusing on cost reduction and performance improvements.

Vertex Cosmos's top competitors include S⁴Capital, Townsquare Media and Tinuiti.

Vertex Cosmos offers Copilot, Autopilot, and CX Services.

Vertex Cosmos operates through Team Vertex Cosmos Private Limited.

The legal entities of Vertex Cosmos currently have 4 directors, including Sanjay Mehta, Amandeep Singh Arora, Sohit Saundh and others.

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