VXI Global Solutions

Los Angeles, United States Founded: 1998 • Age: 28 yrs Acquired By Bain Capital
Customer engagement, care, and retention services are provided globally.
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About VXI Global Solutions

VXI Global Solutions is a company based in Los Angeles (United States) founded in 1998 was acquired by Bain Capital in May 2022.. The company has 2,540 employees as of December 31, 2021. VXI Global Solutions has completed 1 acquisition, including Symbio. VXI Global Solutions offers products and services including Talent Match Pro, Training Simulator, and Performance Pro 360. VXI Global Solutions operates in a competitive market with competitors including Firstsource, Concentrix, Superior Group of Companies, Transcom and Ventrica, among others.

  • Headquarter Los Angeles, United States
  • Employees 2540 as on 31 Dec, 2021
  • Sectors
    Business Services
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Vxi Global Solutions, Llc
Operational Areas
Business Services → Business Process Outsourcing (BPO)
Business Services → Customer Experience & Marketing Services
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Latest Funding Round
  • Investors
  • Employee Count
    2540

    as on Dec 31, 2021

  • Investments & Acquisitions
  • Acquired by
    Bain Capital

    & 1 more

    (May 31, 2022)

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Products & Services of VXI Global Solutions

VXI Global Solutions offers a comprehensive portfolio of products and services, including Talent Match Pro, Training Simulator, and Performance Pro 360. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Chatbot for efficient recruitment and hiring processes.

Simulates scenarios to optimize team training and skills.

Enables personalized coaching for customer service teams.

People of VXI Global Solutions
Headcount 1000-5000
Employee Profiles 89
Board Members and Advisors 5
Employee Profiles
People
Ryan Collins
COO
People
Lorgel Apostol
Senior Human Resources Manager
People
Arumugaguru M
Director AI And Analytics
People
Kathleen Militello
Sr. Manager Business Development

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Board Members and Advisors
people
Jonathan Zhu
Director
people
Lihong Wang
Director
people
Eric Erb
Director
people
Drew Chen
Director

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Funding Insights of VXI Global Solutions

  • Total Funding
  • Total Rounds 1
  • Last Round
  • First Round
  • Investors Count 1
Date Amount Transaction Name Valuation Lead Investors Investors
Jun, 2013 Amount Private Equity Round - VXI Global Solutions Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in VXI Global Solutions

VXI Global Solutions has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include The Carlyle Group, Bain Capital and Bain Capital Private Equity. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Investor Description Founded Year Domain Location
Private investment firm managing assets and expanding into equity, credit, and real estate services.
Founded Year Domain Location
Debt and equity investments are pursued across multiple sectors.
Founded Year Domain Location
Private equity investments are directed toward multiple sectors.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by VXI Global Solutions

VXI Global Solutions has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Symbio. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Acquisitions
Company Name Description Domain Location Founded Year Amount
Software development services are provided by Symbio since 1994.
1994
Company Name Description Domain Location Founded Year Amount
OVO is recognized as a smart digital payment application.
2017
Bionic investment advisor platform
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014

Financial Statements - VXI Global Solutions

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Vxi Global Solutions Comparisons

Employees
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Competitors of VXI Global Solutions

VXI Global Solutions operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Firstsource, Concentrix, Superior Group of Companies, Transcom and Ventrica, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Firstsource is recognized as a global business process management partner.
domain founded_year HQ Location
Customer engagement services are provided to enterprise clients globally.
domain founded_year HQ Location
Branding, promotional items, BPO, apparel, and consulting services are provided.
domain founded_year HQ Location
Transcom is engaged in providing customer experience solutions globally.
domain founded_year HQ Location
Digital marketing services are provided by Ventrica to various clients.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Frequently Asked Questions about VXI Global Solutions

When was VXI Global Solutions founded?

VXI Global Solutions was founded in 1998 and raised its 1st funding round 15 years after it was founded.

Where is VXI Global Solutions located?

VXI Global Solutions is headquartered in Los Angeles, United States. It is registered at Los Angeles, California, United States.

How many employees does VXI Global Solutions have?

As of Dec 31, 2021, the latest employee count at VXI Global Solutions is 2,540.

What does VXI Global Solutions do?

VXI Global Solutions was established in 1998 in Los Angeles, United States, as a provider in the customer engagement sector. Services encompassing customer care, lead generation, sales, and retention are delivered, alongside product development, digital transformation, warehousing, logistics, recruitment, and training. Operations focus on supporting business needs in these areas, with recognition achieved on the Inc. 5000 list in 2010.

Who are the top competitors of VXI Global Solutions?

VXI Global Solutions's top competitors include Firstsource, Concentrix and Transcom.

What products or services does VXI Global Solutions offer?

VXI Global Solutions offers Talent Match Pro, Training Simulator, and Performance Pro 360.

How many acquisitions has VXI Global Solutions made?

VXI Global Solutions has made 1 acquisition, including Symbio.

Who are VXI Global Solutions's investors?

VXI Global Solutions has 3 investors. Key investors include The Carlyle Group, Bain Capital, and Bain Capital Private Equity.

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