VXI Global Solutions

Los Angeles, United States Founded: 1998 • Age: 28 yrs Acquired By Bain Capital
Customer engagement, care, and retention services are provided globally.
Annual revenue - Latest available
Total funding - 1 rounds
Employees 2540 Tracked headcount
Investors 3 Known backers
Products 3 Services tracked
Competitors 7 Brand Intelligence

About VXI Global Solutions

VXI Global Solutions is a company based in Los Angeles (United States) founded in 1998 was acquired by Bain Capital in May 2022. The company has 2,540 employees as of December 31, 2021. VXI Global Solutions has completed 1 acquisition, including Symbio. VXI Global Solutions offers products and services including Talent Match Pro, Training Simulator, and Performance Pro 360. VXI Global Solutions operates in a competitive market with competitors including Firstsource, Concentrix, Superior Group of Companies, Transcom and Ventrica, among others.

  • Headquarter Los Angeles, United States
  • Employees 2540 as on 31 Dec, 2021
  • Sectors
    Business Services
  • Email
    Locked
  • Phone
    Locked
  • Website
    Locked
  • Social
    Locked
  • Legal Name Vxi Global Solutions, Llc
Operational Areas
Business Services → Business Process Outsourcing (BPO) Unlock Sub-Sector Unlock Segment
Business Services → Customer Experience & Marketing Services Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Latest Funding Round
    Not available
  • Investors
  • Employee Count
    2540

    as on Dec 31, 2021

  • Investments & Acquisitions
  • Acquired by
    Bain Capital

    & 1 more

    (May 31, 2022)

Upgrade to premium

Unlock complete access to The Company Check

Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.

Upgrade to Premium No viewing limits. Your plan controls exports and screening usage.
Included in your Premium account
  • Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
  • Full access to every database India & global coverage, advanced filters and rich profile details
  • Always-on access from your team account Single premium plan for everything you see on the portal

Products & Services of VXI Global Solutions

VXI Global Solutions offers a comprehensive portfolio of products and services, including Talent Match Pro, Training Simulator, and Performance Pro 360.

Product name locked
Category locked
Primary

Chatbot for efficient recruitment and hiring processes.

Product name locked
Category locked
Locked

Simulates scenarios to optimize team training and skills.

Product name locked
Category locked
Locked

Enables personalized coaching for customer service teams.

People of VXI Global Solutions

Headcount 1000-5000
Employee Profiles 89
Board Members and Advisors 5
Employee Profiles
People
Ryan Collins
COO
People
Lorgel Apostol
Senior Human Resources Manager
People
Arumugaguru M
Director AI And Analytics
People
Kathleen Militello
Sr. Manager Business Development

Unlock access to complete

Board Members and Advisors
people
Jonathan Zhu
Director
people
Lihong Wang
Director
people
Eric Erb
Director
people
Drew Chen
Director

Unlock access to complete

Funding Insights of VXI Global Solutions

Investors in VXI Global Solutions

VXI Global Solutions has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include The Carlyle Group, Bain Capital and Bain Capital Private Equity.

All
Venture Fund
Investor Description Founded Year Domain Location
Private investment firm managing assets and expanding into equity, credit, and real estate services.
Locked Locked Locked
Debt and equity investments are pursued across multiple sectors.
Locked Locked Locked
Private equity investments are directed toward multiple sectors.
Locked Locked Locked
Premium access

Investor details for VXI Global Solutions

Investor domains, locations, round participation, and complete history require an active premium plan.

  • Investor domains
  • Investor locations
  • Funding rounds
  • Participation history

Verified entity values are shown only after access is granted.

Investments & Acquisitions by VXI Global Solutions

VXI Global Solutions has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Symbio.

Investments
Premium access

Investment portfolio details for VXI Global Solutions

Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.

  • Portfolio identities
  • Transaction dates
  • Round details
  • Investment values

Verified entity values are shown only after access is granted.

Acquisitions
Company Name Description Domain Location Founded Year Amount
Software development services are provided by Symbio since 1994.
Locked Locked 1994 Locked
Premium access

Complete acquisition details for VXI Global Solutions

Transaction dates, acquired stakes, disclosed values, domains, and locations require an active premium plan.

  • Transaction dates
  • Acquired stakes
  • Disclosed values
  • Domains and locations

Verified entity values are shown only after access is granted.

Financial Statements - VXI Global Solutions

Premium access

Detailed financials for VXI Global Solutions

Historical revenue, profit, statement rows, ratios, and trend charts require an active premium plan.

  • Historical revenue
  • Profit trends
  • Statement rows
  • Financial ratios

Verified entity values are shown only after access is granted.

Vxi Global Solutions Comparisons

VXI Global Solutions Primary company
Description
Customer engagement, care, and retention services are provid...
Location
Los Angeles, United States
Founded Year
1998
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
2,540
As of 2021
Premium access

Peer comparison for VXI Global Solutions

Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.

  • Named peers
  • Headcount comparison
  • Funding comparison
  • Operating benchmarks

Verified entity values are shown only after access is granted.

+
Add Comparison
Available on Premium

Competitors of VXI Global Solutions

VXI Global Solutions operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Firstsource, Concentrix, Superior Group of Companies, Transcom and Ventrica, among others.

Company Name Domain Founded year HQ Location Description
Locked Locked Locked
Firstsource is recognized as a global business process management partner.
Locked Locked Locked
Customer engagement services are provided to enterprise clients globally.
Locked Locked Locked
Branding, promotional items, BPO, apparel, and consulting services are provided.
Locked Locked Locked
Transcom is engaged in providing customer experience solutions globally.
Locked Locked Locked
Digital marketing services are provided by Ventrica to various clients.
Premium access

Detailed competitors of VXI Global Solutions

Competitor domains, locations, full profiles, and operating metrics require an active premium plan.

  • Domains and locations
  • Full company profiles
  • Operating metrics
  • Competitive positioning

Verified entity values are shown only after access is granted.

Latest news on Vxi Global Solutions

Premium access

Complete news archive for VXI Global Solutions

Full article history, source details, and older brand coverage require an active premium plan.

  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

Verified entity values are shown only after access is granted.

Frequently Asked Questions about VXI Global Solutions

VXI Global Solutions was founded in 1998 and raised its 1st funding round 15 years after it was founded.

VXI Global Solutions is headquartered in Los Angeles, United States. It is registered at Los Angeles, California, United States.

As of Dec 31, 2021, the latest employee count at VXI Global Solutions is 2,540.

VXI Global Solutions was established in 1998 in Los Angeles, United States, as a provider in the customer engagement sector. Services encompassing customer care, lead generation, sales, and retention are delivered, alongside product development, digital transformation, warehousing, logistics, recruitment, and training. Operations focus on supporting business needs in these areas, with recognition achieved on the Inc. 5000 list in 2010.

VXI Global Solutions's top competitors include Firstsource, Concentrix and Transcom.

VXI Global Solutions offers Talent Match Pro, Training Simulator, and Performance Pro 360.

VXI Global Solutions has made 1 acquisition, including Symbio.

VXI Global Solutions has 3 investors. Key investors include The Carlyle Group, Bain Capital, and Bain Capital Private Equity.

Explore millions of companies — effortlessly

Access structured, verified intelligence on 7M+ companies across industries, sectors, and global markets. From early-stage startups to large enterprises, discover ownership, leadership, funding, financials, acquisitions, and market signals — all in one powerful platform.

Free account with essential features Instant access to company reports Enterprise solutions available