About Wolken
Wolken is a company based in Bengaluru (India) founded in 2011. It operates as a SaaS, and B2B. The company has 127 employees as of March 31, 2023. Wolken offers products and services including IT Service Management, Customer ServiceDesk, AI Co-Pilot, and Agent Assist. Wolken operates in a competitive market with competitors including TOPdesk, Talla, Luminai, OvrC and Risotto, among others.
- Headquarter Bengaluru, India
- Employees 127 as on 31 Mar, 2023
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Wolken Software Private Limited
- Date of Incorporation 08 Sep, 2011
- Jurisdiction Bangalore South, Karnataka, India
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Annual Revenue
$2 M (USD)-5.31as on Mar 31, 2023
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Net Profit
$-303.23 K (USD)-555.71as on Mar 31, 2023
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EBITDA
$-281.12 K (USD)-374.08as on Mar 31, 2023
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Latest Funding Round
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Investors
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Employee Count
127
as on Mar 31, 2023
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Products & Services of Wolken
Wolken offers a comprehensive portfolio of products and services, including IT Service Management, Customer ServiceDesk, AI Co-Pilot, and Agent Assist. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Manages IT and non-IT processes with AI automation for efficiency.
Streamlines customer interactions and issue resolution for enterprises.
Provides real-time suggestions and automation for support tasks.
Enhances ticketing with summarization and sentiment analysis features.
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Funding Insights of Wolken
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by Wolken
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Wolken
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Wolken Comparisons
Competitors of Wolken
Wolken operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as TOPdesk, Talla, Luminai, OvrC and Risotto, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Cloud-based service management software is offered for IT teams.
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| domain | founded_year | HQ Location |
AI assistants are offered for IT and HR team support.
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| domain | founded_year | HQ Location |
Artificial intelligence based platform offering internal workflow automation solutions
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| domain | founded_year | HQ Location |
Remote platform for managing, configuring, and troubleshooting network devices for professionals.
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| domain | founded_year | HQ Location |
AI platform for IT help desk automation is offered.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Wolken
Frequently Asked Questions about Wolken
When was Wolken founded?
Wolken was founded in 2011.
Where is Wolken located?
Wolken is headquartered in Bengaluru, India. It is registered at Bengaluru, Karnataka, India.
How many employees does Wolken have?
As of Mar 31, 2023, the latest employee count at Wolken is 127.
What is the annual revenue of Wolken?
Annual revenue of Wolken is $2M as on Mar 31, 2023.
What does Wolken do?
Wolken Software develops comprehensive platforms for IT service management, customer service, and AI automation. It streamlines workflows for enterprises by integrating tools like knowledge bases and SLA management. Based in Cupertino, California, and Bangalore, India, it serves global clients, handling over 50 million users and 7 million tickets with efficiency and security compliance.
Who are the top competitors of Wolken?
Wolken's top competitors include Talla, TOPdesk and HEAT Software.
What products or services does Wolken offer?
Wolken offers IT Service Management, Customer ServiceDesk, AI Co-Pilot, and Agent Assist.
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