About Wolken
Wolken is a Technology company based in Bengaluru (India) founded in 2011. It offers IT service management platforms and AI-driven customer support for businesses. It operates on a SaaS and B2B model. The company has 127 employees. Its Indian entity Wolken Software Private Limited reported revenue of ₹30.16 Cr. Wolken offers products and services including IT Service Management, Customer ServiceDesk, AI Co-Pilot, and Agent Assist. Its focus areas include Software, Customer Service, AI-Enhanced Support and IT Service Management.
Company details
Wolken Software develops comprehensive platforms for IT service management, customer service, and AI automation. It streamlines workflows for enterprises by integrating tools like knowledge bases and SLA management. Based in Cupertino, California, and Bangalore, India, it serves global clients, handling over 50 million users and 7 million tickets with efficiency and security compliance.
- Headquarters Bengaluru, India
- Employees 127
- SectorsTechnology
- Website wolkensoftware.com
- Social LinkedIn X Facebook Instagram YouTube
- Legal Name Wolken Software Private Limited
- Date of Incorporation 08 Sep, 2011
- Jurisdiction Bangalore, Karnataka, India
- Annual Revenue₹30.16 Cr
FY 2024 · +82% YoY
- Net Profit₹5.88 Cr
FY 2024 · 19% margin
- EBITDA₹7.00 Cr
FY 2024 · 23% margin
- Employee Count127
Associated legal entities of Wolken
Wolken operates through Wolken Software Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2024) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Wolken Software Private Limited CIN U72900KA2011PTC060303 | Active | 08 Sep 2011 | Bangalore, Karnataka | ₹30.2 Cr | 127 | 2 | View details |
Products & Services of Wolken
Wolken offers a comprehensive portfolio of products and services, including IT Service Management, Customer ServiceDesk, AI Co-Pilot, and Agent Assist.
Manages IT and non-IT processes with AI automation for efficiency.
Streamlines customer interactions and issue resolution for enterprises.
Provides real-time suggestions and automation for support tasks.
Enhances ticketing with summarization and sentiment analysis features.
Apps and channels of Wolken
its YouTube channel Wolken Software has 155 subscribers and 30 videos.
Videos from Wolken
The most watched videos on Wolken's YouTube channel, Wolken Software (155 subscribers). Click a video to play it here.
More on Wolken Software.
Board of directors of Wolken Software Private Limited (Wolken)
Wolken Software Private Limited is the primary company behind Wolken. The board of Wolken Software Private Limited currently have 2 directors; the longest-serving is Sudhir Prabhu, appointed in 2011. 2 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Sudhir Prabhu DIN 03525690 | Director | 08 Sep 2011 | 15 yrs 1 mo | Wolken Software Private Limited |
| Rohan Waman Joshi DIN 03525640 | Director | 08 Sep 2011 | 15 yrs 1 mo | Wolken Software Private Limited |
People of Wolken
20 people are tracked at Wolken (9 in leadership, 11 in team); the tracked headcount is 127.
| Name | Role | Group |
|---|---|---|
Akriti Kapoor | AVP & Global Head of Marketing & Communications | Leadership |
| Founder | Leadership | |
Preetham Hr | Head Of US Operations | Leadership |
Deepak Shenoy | CFO | Leadership |
Shashi Kiran | Senior Vice President | Leadership |
Seema S | Sr. Vice President - HR & Finance | Leadership |
Raghavendra Methre | Vice President & Principal Architect | Leadership |
Sivagandhi Srinivasan | Associate Vice President-Customer Success | Leadership |
Vinayak Iyer | AVP & Head Marketing & Branding | Leadership |
Gururaj G. | Lead Associate | Team |
Karthik h Bhat | Product Support Analyst | Team |
Narayan Prasad | Technical Lead | Team |
Kaushik HS | Project Manager | Team |
Hemanth H | Product Support Engineer | Team |
Nandan Tantry | Product Support Specialist | Team |
Kunal Raut | Senior Associate Product Development | Team |
Harshitha HS | Associate Lead - Quality Analyst | Team |
Rakshith P | Senior Associate | Team |
Sujatha H. | Technical Lead | Team |
Syed A. | Associate Lead | Team |
Complete people profiles for Wolken
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Financials of Wolken
Figures of Wolken Software Private Limited, the primary company behind Wolken, for FY 2024. Revenue was ₹30.16 Cr (+82% year on year). Net profit was ₹5.88 Cr (19% margin). EBITDA was ₹7.00 Cr (23% margin). Revenue has grown at a compounded annual rate of +31% over three years and +25% over five years.
- ₹30.16 CrRevenue · FY 2024 · +82% YoY
- ₹5.88 CrNet profit · 19% margin
- ₹7.00 CrEBITDA · 23% margin
- ₹1.02 CrPaid-up capital
- 127Employees (provident fund records)
- +31%Revenue CAGR, 3 years
- +25%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Wolken Software Private Limited are on its company page.
Detailed financial statements for Wolken
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
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- Downloads
Verified entity values are shown only after access is granted.
Web traffic of Wolken
The website of Wolken (wolkensoftware.com) receives about 1.7K visits a month.
- Monthly visits1.7K
▲ 5.3% vs previous month
Websites whose visitors overlap most with Wolken. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| ceruleaninfotech.com | 100% | View details | |||
| embrightinfotech.com | 96% | View details | |||
| knowxindia.com | 93% | 2.9K | #5,860,668 | View details | |
| gieom.com | 91% | 1.9K | #8,130,841 | View details | |
idiosystech.com | idiosystech.com | 86% | #4,570,476 | – | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 13 similar websites and full traffic analytics for Wolken
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 13 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in AI in Customer Support
3 companies that operate in the same segment as Wolken (AI in Customer Support) in India, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Delivers a voice-based AI assistant for customer support. | 2017 | Noida, Uttar Pradesh, India | USD 469.41 K | USD 53.44 K | ||
Provides contact center, helpdesk, chatbot, and IP PBX solutions for customer service. | 2014 | Mumbai, Maharashtra, India | USD 995.33 K | 69 | ||
Provides AI and gig workforce solutions for efficient customer support services. | 2018 | Bengaluru, Karnataka, India | USD 7.13 M | 89 |
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Related news about Wolken
Complete news archive for Wolken
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Frequently Asked Questions about Wolken
Wolken was founded in 2011.
Wolken is headquartered in Bengaluru, India. It is registered at Bengaluru, Karnataka, India.
Wolken has 127 employees.
The primary company behind Wolken, Wolken Software Private Limited, reported revenue of ₹30.16 Cr for FY 2024, up 82% year on year.
Wolken Software develops comprehensive platforms for IT service management, customer service, and AI automation. It streamlines workflows for enterprises by integrating tools like knowledge bases and SLA management. Based in Cupertino, California, and Bangalore, India, it serves global clients, handling over 50 million users and 7 million tickets with efficiency and security compliance.
Wolken offers IT Service Management, Customer ServiceDesk, AI Co-Pilot, and Agent Assist.
Wolken operates through Wolken Software Private Limited.
The legal entities of Wolken currently have 2 directors, including Sudhir Prabhu, Rohan Waman Joshi.