About B2c Customer Service Private Limited
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B2c Customer Service Private Limited is a private limited company based in Delhi, India. It operates in the online service marketplaces segment of the internet and digital services sector. It was incorporated on 23 February 2015 and has been in existence for over 11 years.
The company is registered with the Registrar of Companies (ROC), Delhi, under CIN U74140DL2015PTC277041. Its GSTIN is 07AAGCB1974R1Z1 (Delhi). The company holds 5 GST registrations, of which 1 is active.
The company has an authorised share capital of ₹2 Cr and a paid-up capital of ₹1.97 Cr. It is led by directors Devesh Sharma and Sandarshan Vishal.
Its last annual general meeting (AGM) was held on 30 September 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at C – 54 Anupam Apartment Vasundhara Enclave, Delhi, India – 110096.
As per the financials filed for FY 2023, the company reported a revenue of ₹1.26 Lakh, a decline of 82% compared to the previous year. For the same year it recorded a net loss of ₹2.05 Lakh (net margin -162.2%) and EBITDA of -₹86,708 (EBITDA margin -68.6%). Revenue has declined at a compounded annual rate (CAGR) of 83% over three years and 52% over five years.
The company has about 17 employees on its provident fund (EPFO) records.
The company is associated with 1 brand: Help Guru.
The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website helpguru.com.
Company details
Contact details
B2c Customer Service Private Limited's registered office is in Delhi, Delhi. Its website is helpguru.com. Its e-mail address and telephone number are in the company report.
- Email
- Telephone
- Website
- Social Media
- Registered AddressC – 54 Anupam Apartment Vasundhara Enclave, Delhi, India – 110096
- IndustryInternet, Online Service Marketplaces
To see the full contact details of B2c Customer Service Private Limited, buy the company report.
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
Brands
B2c Customer Service operates one associated brand: Help Guru. Each brand links to its own profile.
| Brand | Description | Website |
|---|---|---|
| Local services marketplace for repairs and maintenance is operated online. | helpguru.com |
Financials of B2c Customer Service Private Limited
FY 2025 filings availableB2c Customer Service Private Limited reported revenue of ₹1.26 Lakh (down 82% YoY) for FY 2023.
Compounded Annual Growth Rate (CAGR)
Revenue has declined at a compounded annual rate (CAGR) of 52% over five years, including a 82% fall in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2022-23 | FY 2021-22 | FY 2020-21 | FY 2019-20 | FY 2018-19 |
|---|---|---|---|---|---|
| Profit and Loss Statement | |||||
| Revenue from Operations | |||||
| Other Income | |||||
| Total Revenue | ₹1.26 Lakh | ||||
| Cost of Materials Consumed | |||||
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| Total Expenses | |||||
| EBITDA | -₹86,708 | ||||
| Profit Before Tax | |||||
| Tax Expense | |||||
| Net Profit (PAT) | -₹2.05 Lakh | ||||
| Balance Sheet | |||||
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Financial Ratios
| Metrics | FY 2022-23 | FY 2021-22 | FY 2020-21 | FY 2019-20 | FY 2018-19 |
|---|---|---|---|---|---|
| Profitability | |||||
| EBITDA Margin | -68.6% | ||||
| Net Profit Margin | -162.2% | ||||
| Return on Equity (ROE) | |||||
| Return on Capital Employed (ROCE) | |||||
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To see the full financial statements and ratios of B2c Customer Service Private Limited, buy the company report.
Board of directors of B2c Customer Service Private Limited
B2c Customer Service has 2 current directors and 2 former directors. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Devesh Sharma Also directs: CHM Ventures LLP, Book My Event.In Private Limited, Eupraxia Advisory Private Limited and 2 more | Director | 23 Feb 2015 | 11 Years 8 Months | Current |
| Sandarshan Vishal Also directs: Agvs Enterprises Private Limited | Director | 09 Apr 2015 | 11 Years 6 Months | Current |
Auditor
B2c Customer Service Private Limited is audited by DINESH KUMAR SHARMA & ASSOCIATES for the financial year 2023.
| Auditor firm | Financial year | Firm registration number |
|---|---|---|
| DINESH KUMAR SHARMA & ASSOCIATES | FY 2023 | 11115N |
Shareholding
The shareholding of B2c Customer Service Private Limited is on record for 5 financial years, the latest being FY 2023, split between promoters, domestic institutions, foreign institutions, public shareholders and others.
| Shareholder category | FY 2023 | FY 2022 | FY 2021 | FY 2020 | FY 2019 |
|---|---|---|---|---|---|
| Promoters | |||||
| Domestic institutional investors (DII) | |||||
| Foreign institutional investors (FII) | |||||
| Public | |||||
| Others |
To see the full shareholding pattern of B2c Customer Service Private Limited, buy the company report.
Legal cases
No court or tribunal cases involving B2c Customer Service Private Limited are on our record; a case search with case numbers, parties and status is in the company report Buy the company report.
MSME payment delays
No delayed payments to MSME suppliers are on our record for B2c Customer Service Private Limited; the supplier-wise MSME Form 1 check is in the company report Buy the company report.
Employees & EPFO
B2c Customer Service Private Limited has a workforce of 17 employees on its EPFO records as of Apr 06, 2024, across 1 active EPFO establishment.
GST
B2c Customer Service has 5 GST registrations: 1 active and 4 cancelled or inactive.
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 07AAGCB1974R1Z1 | Delhi | Active | 01 Jul 2017 |
To see the full GST registrations and return filing status of B2c Customer Service Private Limited, buy the company report.
Recent activity
B2c Customer Service Private Limited has 4 board changes on record since 2015: 2 appointments and 2 cessations. The latest: Sangeeta Sharma ceased to be Director on 27 Dec 2017.
Frequently asked questions
B2c Customer Service is an active private limited company based in Delhi, India. The company works in online service marketplaces, within the internet industry. It was incorporated on 23 February 2015 (11+ years old) and is registered under CIN U74140DL2015PTC277041.
B2c Customer Service has 2 current directors:
- Devesh Sharma - Director
- Sandarshan Vishal - Director
The latest financial statements of B2c Customer Service on record with the MCA are for the year ended 31 March 2025. Its last annual general meeting was held on 30 September 2025. Year-wise statements from 2015 are in the company report.
The GSTIN of B2c Customer Service is 07AAGCB1974R1Z1, registered in Delhi. The company has 5 GST registrations in all, of which 1 is active and 4 are cancelled or inactive.
The CIN (Corporate Identification Number) of B2c Customer Service is U74140DL2015PTC277041. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
B2c Customer Service was incorporated on 23 February 2015, making it 11+ years old. It is registered with the Registrar of Companies, Delhi.
Sangeeta Sharma ceased to be Director on 27 Dec 2017. Sandarshan Vishal ceased to be Additional Director on 31 Dec 2016. Sandarshan Vishal was appointed as Director on 09 Apr 2015. B2c Customer Service has 4 board changes on record in total.
B2c Customer Service can be reached through the website helpguru.com. Its registered office is in Delhi, India.
The registered office of B2c Customer Service is at C – 54 Anupam Apartment Vasundhara Enclave, Delhi, India – 110096.
B2c Customer Service operates in the internet industry, in the online service marketplaces segment.