About Business Process Solutions (India) Private Limited
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Business Process Solutions (India) Private Limited is a private limited company based in Delhi, India, a subsidiary of Opi Limited. It operates in the business process outsourcing sector. It was incorporated on 13 February 2001 and has been in existence for over 25 years.
The company is registered with the Registrar of Companies (ROC), Delhi, under CIN U74140DL2001PTC383309. Its GSTIN is 07AABCB5293N1ZA (Delhi). The company holds 3 GST registrations, of which 1 is active.
The company has an authorised share capital of ₹1 Cr and a paid-up capital of ₹94.26 Lakh. It was formerly known as Business Process Outsourcing (India) Private Limited. It is led by directors including Vikas Bhalla and Bhavna Newle Chopra.
Its last annual general meeting (AGM) was held on 23 September 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at 414 4th Floor DLF Jasola Tower B Plot No – 10 & 11 Dda District Centre Jas, Ola, Delhi, India – 110044.
As per the financials filed for FY 2023, the company reported a revenue of ₹9.98 Cr, a growth of 17% compared to the previous year. For the same year it recorded a net profit of ₹27.66 Cr (net margin 277%) and EBITDA of ₹4.28 Cr (EBITDA margin 42.9%). Revenue has grown at a compounded annual rate (CAGR) of 18% over three years and 51% over five years.
The company has about 35 employees on its provident fund (EPFO) records.
As per MCA filings, the company has satisfied charges of ₹9 Lakh on record. Court records list 9 cases involving the company, including 1 filed by the company and 8 filed against it.
The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website exlservice.com.
Company details
Name history
Business Process Solutions (India) has undergone 4 name changes throughout its history. The current legal name is Business Process Solutions (India) Private Limited.
| Company Name | Status |
|---|---|
| Business Process Solutions (India) Private Limited | Current |
| Business Process Outsourcing (India) Private Limited | Previous |
| Business Process Management Solutions (India) Private Limited | Previous |
| Bpm Solutions (India) Private Limited | Previous |
CIN history
Business Process Solutions (India) has 2 previous CINs, indicating changes in the company's corporate structure or registration details. The current CIN is U74140DL2001PTC383309, which is the unique identifier assigned by the Registrar of Companies.
| CIN | Status |
|---|---|
| U74140DL2001PTC383309 | Current |
| U74140KA2001PTC042204 | Previous |
| U74140MH2001PTC130844 | Previous |
Contact details
Business Process Solutions (India) Private Limited's registered office is in Delhi, Delhi. Its website is exlservice.com. Its e-mail address and telephone number are in the company report.
- Email
- Telephone
- Website
- Social Media
- Registered Address414 4th Floor DLF Jasola Tower B Plot No – 10 & 11 Dda District Centre Jas, Ola, Delhi, India – 110044
- IndustryBusiness Outsourcing, Business Process Outsourcing
To see the full contact details of Business Process Solutions (India) Private Limited, buy the company report.
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
Financials of Business Process Solutions (India) Private Limited
FY 2025 filings availableBusiness Process Solutions (India) Private Limited reported revenue of ₹9.98 Cr (up 17% YoY) for FY 2023.
Compounded Annual Growth Rate (CAGR)
Revenue has grown at a compounded annual rate (CAGR) of 51% over five years, including 17% growth in the latest year. EBITDA rose 49% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2022-23 | FY 2021-22 | FY 2020-21 | FY 2019-20 | FY 2018-19 |
|---|---|---|---|---|---|
| Profit and Loss Statement | |||||
| Revenue from Operations | |||||
| Other Income | |||||
| Total Revenue | ₹9.98 Cr | ||||
| Cost of Materials Consumed | |||||
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| Depreciation and Amortisation | |||||
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| Total Expenses | |||||
| EBITDA | ₹4.28 Cr | ||||
| Profit Before Tax | |||||
| Tax Expense | |||||
| Net Profit (PAT) | ₹27.66 Cr | ||||
| Balance Sheet | |||||
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Financial Ratios
| Metrics | FY 2022-23 | FY 2021-22 | FY 2020-21 | FY 2019-20 | FY 2018-19 |
|---|---|---|---|---|---|
| Profitability | |||||
| EBITDA Margin | 42.9% | ||||
| Net Profit Margin | 277% | ||||
| Return on Equity (ROE) | |||||
| Return on Capital Employed (ROCE) | |||||
| Return on Assets (ROA) | |||||
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To see the full financial statements and ratios of Business Process Solutions (India) Private Limited, buy the company report.
Board of directors of Business Process Solutions (India) Private Limited
Business Process Solutions (India) has 4 current directors and 14 former directors. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Vikas Bhalla Also directs: Exl Service.Com(India) Private Limited, Clairvoyant India Private Limited, Itidata Consulting India Private Limited and 5 more | Director | 31 May 2011 | 15 Years 4 Months | Current |
| Bhavna Newle Chopra Also directs: Exl Service.Com(India) Private Limited, Clairvoyant India Private Limited, Itidata Consulting India Private Limited and 5 more | Director | 17 May 2021 | 5 Years 5 Months | Current |
| Sandeep Tibrewal Also directs: Exl Service.Com(India) Private Limited, Clairvoyant India Private Limited, Itidata Consulting India Private Limited and 5 more | Director | 01 Jun 2023 | 3 Years 4 Months | Current |
| Baljinder Singh Sabharwal Also directs: Exl Service.Com(India) Private Limited, Clairvoyant India Private Limited, Itidata Consulting India Private Limited and 5 more | Director | 03 Feb 2015 | 11 Years 8 Months | Current |
Auditor
Business Process Solutions (India) Private Limited is audited by Deloitte Haskins & Sells LLP for the financial year 2023.
| Auditor firm | Financial year | Firm registration number |
|---|---|---|
| Deloitte Haskins & Sells LLP | FY 2023 | 117366W/W-100018 |
Shareholding
The shareholding of Business Process Solutions (India) Private Limited is on record for 5 financial years, the latest being FY 2022, split between promoters, domestic institutions, foreign institutions, public shareholders and others.
| Shareholder category | FY 2022 | FY 2021 | FY 2020 | FY 2019 | FY 2018 |
|---|---|---|---|---|---|
| Promoters | |||||
| Domestic institutional investors (DII) | |||||
| Foreign institutional investors (FII) | |||||
| Public | |||||
| Others |
To see the full shareholding pattern of Business Process Solutions (India) Private Limited, buy the company report.
Charges & borrowings
| Date | Charge ID | Lender | Amount | Status | Modified or satisfied on |
|---|---|---|---|---|---|
| 13 Jan 2009 | 10140067 | The Federal Bank | ₹9 Lakh | Satisfied |
To see the full charge records of Business Process Solutions (India) Private Limited, buy the company report.
Total charge records: 1 View all charges
Legal cases
Business Process Solutions (India) Private Limited has 9 court cases on record: 1 filed by Business Process Solutions (India), 8 filed against it. All cases are disposed.
Cases by court
| Court | Cases | Against the company | Pending |
|---|---|---|---|
| High courts | 4 | 3 | 0 |
| Supreme Court | 3 | 3 | 0 |
| District courts | 2 | 2 | 0 |
Cases on record (5 of 9)
| Court | Type of case | Party | Status |
|---|---|---|---|
| District court, BENGALURU, Karnataka | Execution petition | Filed against the company by M S S Mac Security Services Pvt.Ltd. | Disposed |
| District court, BENGALURU, Karnataka | Civil suit | Filed against the company by S Mac Security Services Pvt Ltd | Disposed |
| Supreme Court | Court case (0303-Direct Taxes Matter : Other matters under Income Tax act, 1961) | Filed against the company by The Principal Commissioner of Income Tax the Principal Commissioner of Income Tax 5Th Floor, BMTC Building, 80 Feet Road, Kormangala , District: Bengaluru ,Bangalore , Karnataka and 1 other | Disposed |
| Supreme Court | Court case (0303-Direct Taxes Matter : Other matters under Income Tax act, 1961) | Filed against the company by The PR. Commissioner of Income Tax 5Th Floor, BMTC Building, 80 Feet Road, Koramangala , District: Bengaluru , , Karnataka and 1 other | Disposed |
| Supreme Court | Court case (0318-Direct Taxes Matter : Deductions/exemptions) | Filed against the company by Assistant Commissioner of Income Tax Assistant Commissioner of Income Tax 5Th Floor BMTC Building 80 FT Rd. Koramangala , District: Bengaluru ,Bangalore , Karnataka and 1 other | Disposed |
To see the full case history of Business Process Solutions (India) Private Limited, buy the company report.
Case records are compiled from court listings and may lag the court's own records. A case filed against a company is not a finding against it.
MSME payment delays
No delayed payments to MSME suppliers are on our record for Business Process Solutions (India) Private Limited; the supplier-wise MSME Form 1 check is in the company report Buy the company report.
Group structure & subsidiaries
Business Process Solutions (India) has 1 associated company. This group structure data is as of FY 2022. The table lists each entity with its relationship and holding.
Employees & EPFO
Business Process Solutions (India) Private Limited has a workforce of 35 employees on its EPFO records as of Apr 05, 2024, across 1 active EPFO establishment.
GST
Business Process Solutions (India) has 3 GST registrations: 1 active and 2 cancelled or inactive.
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 07AABCB5293N1ZA | Delhi | Active | 04 Feb 2022 |
To see the full GST registrations and return filing status of Business Process Solutions (India) Private Limited, buy the company report.
Recent activity
Business Process Solutions (India) Private Limited has 18 board changes on record since 2011: 4 appointments and 14 cessations. The latest: Sandeep Tibrewal ceased to be Additional Director on 20 Sep 2023.
11 earlier events are in the company report.
Frequently asked questions
Business Process Solutions (India) is an active private limited company based in Delhi, India. The company works in business process outsourcing, within the business outsourcing industry. It was incorporated on 13 February 2001 (25+ years old) and is registered under CIN U74140DL2001PTC383309.
Business Process Solutions (India) has 4 current directors:
- Vikas Bhalla - Director
- Bhavna Newle Chopra - Director
- Sandeep Tibrewal - Director
- Baljinder Singh Sabharwal - Director
The latest financial statements of Business Process Solutions (India) on record with the MCA are for the year ended 31 March 2025. Its last annual general meeting was held on 23 September 2025. Year-wise statements from 2015 are in the company report.
The GSTIN of Business Process Solutions (India) is 07AABCB5293N1ZA, registered in Delhi. The company has 3 GST registrations in all, of which 1 is active and 2 are cancelled or inactive.
The CIN (Corporate Identification Number) of Business Process Solutions (India) is U74140DL2001PTC383309. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Business Process Solutions (India) has 9 court cases on record: 1 filed by the company and 8 filed against it. Most are in the high courts.
Business Process Solutions (India) was incorporated on 13 February 2001, making it 25+ years old. It is registered with the Registrar of Companies, Delhi.
Sandeep Tibrewal ceased to be Additional Director on 20 Sep 2023. Sandeep Tibrewal was appointed as Director on 01 Jun 2023. Bhavna Newle Chopra ceased to be Additional Director on 08 Nov 2021. Business Process Solutions (India) has 18 board changes on record in total.
Business Process Solutions (India) can be reached through the website exlservice.com. Its registered office is in Delhi, India.
The registered office of Business Process Solutions (India) is at 414 4th Floor DLF Jasola Tower B Plot No – 10 & 11 Dda District Centre Jas, Ola, Delhi, India – 110044.