About Concentrix Daksh Services India Private Limited
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Concentrix Daksh Services India Private Limited is a private limited company based in New Delhi, Delhi, India, a subsidiary of Concentrix Services (Netherlands). It operates in the business process outsourcing sector. It was incorporated on 24 December 1999 and has been in existence for over 27 years.
The company is registered with the Registrar of Companies (ROC), Delhi, under CIN U72200DL1999PTC102972. Its GSTIN is 07AABCD4187D2ZT (Delhi). The company holds 14 GST registrations, of which 13 are active.
The company has an authorised share capital of ₹6.25 Cr and a paid-up capital of ₹1.79 Cr. It was formerly known as Ibm Daksh Business Process Services Private Limited and Daksh.Com Eservices Private Limited. It is led by directors including Abhishek Vidyarthi and Jane Catherine Fogarty.
Its last annual general meeting (AGM) was held on 30 September 2024, and its latest financial statements are for the year ended 31 March 2024. The registered office is at Hindustan Times House Level 10 K G Marg Connaught Place, New Delhi, Delhi, India – 110001.
As per the financials filed for FY 2025, the company reported a revenue of ₹4,950.04 Cr, a growth of 9% compared to the previous year. For the same year it recorded a net profit of ₹459.35 Cr (net margin 9.3%) and EBITDA of ₹1,056.5 Cr (EBITDA margin 21.3%). Revenue has grown at a compounded annual rate (CAGR) of 12% over three years and 11% over five years.
The company has about 50,523 employees on its provident fund (EPFO) records. Its group structure includes 1 subsidiary.
The company is associated with 1 brand: Concentrix. As per MCA filings, the company has open charges of ₹10 Lakh and satisfied charges of ₹6.55 Cr on record. Court records list 51 cases involving the company, including 27 filed by the company and 24 filed against it; 23 cases are pending. The company has 10 deals on record (10 secondary share transfers); the latest was in March 2014. Its 4 peer companies in the Outsourcing industry (Diversified BPO), with the same principal business activity (office administrative and other business activities including call centers, organising conventions, collection agencies, packaging activities etc.) are compared by revenue, 3 larger and 1 smaller; the largest is Teleperformance Global Business Private Limited with revenue of ₹6,667.53 Cr. The company has 14 MSME Form 1 returns on record between 2019 and 2024, listing 1,175 overdue payments to 163 micro and small suppliers.
The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website concentrix.com.
Company details
Name history
Concentrix Daksh Services India has undergone 2 name changes throughout its history. The company was previously known as Ibm Daksh Business Process Services Private Limited, and Daksh.Com Eservices Private Limited. The current legal name is Concentrix Daksh Services India Private Limited.
| Company Name | Status |
|---|---|
| Concentrix Daksh Services India Private Limited | Current |
| Ibm Daksh Business Process Services Private Limited | Previous |
| Daksh.Com Eservices Private Limited | Previous |
Contact details
Concentrix Daksh Services India Private Limited's registered office is in New Delhi, Delhi. Its website is concentrix.com. Its e-mail address and telephone number are in the company report.
- Email
- Telephone
- Website
- Social Media
- Registered AddressHindustan Times House Level 10 K G Marg Connaught Place, New Delhi, Delhi, India – 110001
- IndustryBusiness Outsourcing, Business Process Outsourcing
To see the full contact details of Concentrix Daksh Services India Private Limited, buy the company report.
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
Brands
Concentrix Daksh Services India operates one associated brand: Concentrix. Each brand links to its own profile.
| Brand | Description | Website |
|---|---|---|
| Customer engagement services are provided to enterprise clients globally. | concentrix.com |
Business activity
The main business activity of Concentrix Daksh Services India is support service to organizations. In detail, this covers office administrative and other business activities including call centers, organising conventions, collection agencies, packaging activities etc..
| Main activity group code | Main activity | Business activity code | Business activity | Share of turnover |
|---|---|---|---|---|
| N | Support service to Organizations | N6 | Office administrative and other business activities including call centers, organising conventions, collection agencies, packaging activities etc. |
To see the full business activity and turnover split of Concentrix Daksh Services India Private Limited, buy the company report.
Financials of Concentrix Daksh Services India Private Limited
FY 2024 filings availableConcentrix Daksh Services India Private Limited reported revenue of ₹4,950.04 Cr (up 9% YoY) for FY 2025.
Compounded Annual Growth Rate (CAGR)
Revenue has grown at a compounded annual rate (CAGR) of 11% over five years, including 9% growth in the latest year. EBITDA rose 10% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
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| EBITDA | ₹1,056.5 Cr | ||||
| Profit Before Tax | |||||
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| Net Profit (PAT) | ₹459.35 Cr | ||||
| Balance Sheet | |||||
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Financial Ratios
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
|---|---|---|---|---|---|
| Profitability | |||||
| EBITDA Margin | 21.3% | ||||
| Net Profit Margin | 9.3% | ||||
| Return on Equity (ROE) | |||||
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To see the full financial statements and ratios of Concentrix Daksh Services India Private Limited, buy the company report.
Board of directors of Concentrix Daksh Services India Private Limited
Concentrix Daksh Services India has 4 current directors and 25 former directors. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Abhishek Vidyarthi | Director | 26 Oct 2023 | 3 Years 0 Months | Current |
| Jane Catherine Fogarty | Director | 30 Sep 2021 | 5 Years 1 Months | Current |
| Andrew Albert Farwig | Director | 30 Sep 2021 | 5 Years 1 Months | Current |
| Sanjay Gupta | Director | 22 Dec 2023 | 2 Years 10 Months | Current |
Peer comparison
Concentrix Daksh Services India Private Limited is compared with the 4 companies closest to it by revenue in the Outsourcing industry (Diversified BPO), with the same principal business activity (office administrative and other business activities including call centers, organising conventions, collection agencies, packaging activities etc.), from the latest filed financials of each company.
| Company | Revenue | Net profit | Margin | Growth (1 yr) | Employees | Location |
|---|---|---|---|---|---|---|
| Teleperformance Global Business Private Limited | ₹6,667.53 Cr (FY 2025) | 16.0% | Mumbai, Maharashtra, India | |||
| Sagility Limited | ₹5,626.23 Cr (FY 2025) | 18.0% | Bengaluru, Karnataka, India | |||
| Hinduja Global Solutions Limited | ₹4,958.76 Cr (FY 2025) | -3.0% | Mumbai, Maharashtra, India | |||
| Concentrix Daksh Services India Private Limitedthis company | ₹4,950.04 Cr (FY 2025) | ₹459.35 Cr | 9.3% | 9.0% | 50,523 | New Delhi, Delhi, India |
| Sutherland Global Services Private Limited | ₹4,301.12 Cr (FY 2025) | 3.0% | Chennai, Tamil Nadu, India |
To see the full peer comparison of Concentrix Daksh Services India Private Limited, buy the company report.
Auditor
Concentrix Daksh Services India Private Limited is audited by BSR & Co. LLP for the financial year 2022.
| Auditor firm | Financial year | Firm registration number |
|---|---|---|
| BSR & Co. LLP | FY 2022 | 101248W/W-100022 |
Shareholding
The shareholding of Concentrix Daksh Services India Private Limited is on record for 5 financial years, the latest being FY 2023, split between promoters, domestic institutions, foreign institutions, public shareholders and others.
| Shareholder category | FY 2023 | FY 2022 | FY 2021 | FY 2019 | FY 2018 |
|---|---|---|---|---|---|
| Promoters | |||||
| Domestic institutional investors (DII) | |||||
| Foreign institutional investors (FII) | |||||
| Public | |||||
| Others |
To see the full shareholding pattern of Concentrix Daksh Services India Private Limited, buy the company report.
Charges & borrowings
| Date | Charge ID | Lender | Amount | Status | Modified or satisfied on |
|---|---|---|---|---|---|
| 01 Jul 2021 | 100462744 | Others | ₹10 Lakh | Open | |
| 05 Dec 2016 | 100069563 | Citi Bank N.A. | ₹39.49 Lakh | Satisfied | |
| 26 Jul 2016 | 100084423 | Citi Bank N.A. | ₹5.11 Lakh | Satisfied | |
| 18 Sep 2015 | 10607249 | Citi Bank N.A. | ₹50 Lakh | Satisfied | |
| 10 Apr 2015 | 10567825 | Citi Bank N.A. | ₹1 Cr | Satisfied |
To see the full charge records of Concentrix Daksh Services India Private Limited, buy the company report.
Total charge records: 6 View all charges
Deals & funding
Concentrix Daksh Services India Private Limited has 10 deals on record (10 secondary share transfers); the latest was in March 2014.
Deals on record (5 of 10)
| When | Deal | Amount | Parties |
|---|---|---|---|
| Mar 2014 | Secondary share transfer | Undisclosed | Buyer: Concentrix Services Ireland Limited, Concentrix Services (Netherlands) B.V Seller: Ibm South Asia Holdings Limited, Ibm India Private Limited |
| May 2013 | Secondary share transfer | Undisclosed | Seller: Ibm South Asia Holdings Limited |
| Apr 2013 | Secondary share transfer | Undisclosed | Seller: Ibm South Asia Holdings Limited |
| Dec 2011 | Secondary share transfer | Undisclosed | Seller: Ibm India Private Limited |
| Dec 2010 | Secondary share transfer | Undisclosed | Seller: Ibm India Private Limited |
To see the full deal history of Concentrix Daksh Services India Private Limited, buy the company report.
Deal records are compiled from filings and public sources; amounts are shown only where the source reported them.
Legal cases
Concentrix Daksh Services India Private Limited has 51 court cases on record: 27 filed by Concentrix Daksh Services India, 24 filed against it. 23 cases are pending and 28 are disposed.
Cases by court
| Court | Cases | Against the company | Pending |
|---|---|---|---|
| District courts | 28 | 16 | 9 |
| High courts | 15 | 7 | 7 |
| NCLAT | 5 | 1 | 5 |
| NCLT | 2 | 0 | 2 |
| Supreme Court | 1 | 0 | 0 |
Cases on record (5 of 51)
| Court | Type of case | Party | Status |
|---|---|---|---|
| NCLAT, NCLAT Chennai | Insolvency matter | Filed by the company against Compal Electronics India Private Limited and 2 others | Pending |
| NCLAT, NCLAT Chennai | Interim or miscellaneous application | Filed by the company against Compal Electronics India Private Limited and 2 others | Pending |
| High Court of Delhi | Arbitration matter | Filed by the company against Noida Cyberpark Private Limited | Pending |
| High Court | Writ petition | Filed by the company against Concentrix Edutech Private Limited and 1 other | Disposed |
| District court, Chandigarh | Arbitration matter | Filed against the company by Kotak Mahindra Prime Ltd | Disposed |
To see the full case history of Concentrix Daksh Services India Private Limited, buy the company report.
Case records are compiled from court listings and may lag the court's own records. A case filed against a company is not a finding against it.
MSME payment delays
Concentrix Daksh Services India Private Limited has 14 MSME Form 1 returns on record between 2019 and 2024, listing 1,175 overdue payments to 163 micro and small suppliers. Companies must report dues to micro and small suppliers that stay unpaid for more than 45 days in a half-yearly MSME Form 1 return.
Suppliers with reported dues (5 of 163)
| Supplier | Amount due | Due since | Reported on |
|---|---|---|---|
| Navigator Systems Private Limited | |||
| Vectrae Infotech Private Limited | |||
| an individual supplier | |||
| an individual supplier | |||
| Mindstudio Private Limited |
To see the full MSME payment records of Concentrix Daksh Services India Private Limited, buy the company report.
Individuals and sole proprietors among the suppliers are not named.
Group structure & subsidiaries
Concentrix Daksh Services India has 1 subsidiary company. This group structure data is as of FY 2023. The table lists each entity with its relationship and holding.
| Company Name | CIN | Shares held |
|---|---|---|
| Concentrix Services India Private Limited | U99999KA1995PTC052040 |
To see the full group structure of Concentrix Daksh Services India Private Limited, buy the company report.
Employees & EPFO
Concentrix Daksh Services India Private Limited has a workforce of 50,523 employees on its EPFO records as of Apr 10, 2024, across 8 active EPFO establishments.
GST
Concentrix Daksh Services India has 14 GST registrations: 13 active and 1 cancelled or inactive. The first 4 active GSTINs are listed below.
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 07AABCD4187D2ZT | Delhi | Active | 01 Jul 2017 |
| 06AABCD4187D8ZP | Haryana | Active | 30 Jun 2017 |
| 29AABCD4187D8ZH | Karnataka | Active | 30 Jun 2017 |
| 04AABCD4187D1Z0 | Chandigarh | Active | 01 Jul 2017 |
To see the full GST registrations and return filing status of Concentrix Daksh Services India Private Limited, buy the company report.
Recent activity
Concentrix Daksh Services India Private Limited has 29 board changes on record since 2006: 4 appointments and 25 cessations. The latest: Abhishek Vidyarthi ceased to be Additional Director on 29 Sep 2024.
31 earlier events are in the company report.
News
Frequently asked questions
Concentrix Daksh Services India is an active private limited company based in New Delhi, Delhi, India. The company works in business process outsourcing, within the business outsourcing industry. It was incorporated on 24 December 1999 (27+ years old) and is registered under CIN U72200DL1999PTC102972.
Concentrix Daksh Services India has 4 current directors:
- Abhishek Vidyarthi - Director
- Jane Catherine Fogarty - Director
- Andrew Albert Farwig - Director
- Sanjay Gupta - Director
The latest financial statements of Concentrix Daksh Services India on record with the MCA are for the year ended 31 March 2024. Its last annual general meeting was held on 30 September 2024. Year-wise statements from 2015 are in the company report.
The GSTIN of Concentrix Daksh Services India is 07AABCD4187D2ZT, registered in Delhi. The company has 14 GST registrations in all, of which 13 are active and 1 is cancelled or inactive. Other active GSTINs include 06AABCD4187D8ZP (Haryana), 29AABCD4187D8ZH (Karnataka), 04AABCD4187D1Z0 (Chandigarh).
The CIN (Corporate Identification Number) of Concentrix Daksh Services India is U72200DL1999PTC102972. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Concentrix Daksh Services India has 51 court cases on record: 27 filed by the company and 24 filed against it. 23 are pending. Most are in the district courts.
Concentrix Daksh Services India was incorporated on 24 December 1999, making it 27+ years old. It is registered with the Registrar of Companies, Delhi.
Concentrix Daksh Services India has 10 deals on record (10 secondary share transfers); the latest was in March 2014.
The peers of Concentrix Daksh Services India by revenue are Teleperformance Global Business Private Limited, Sagility Limited, Hinduja Global Solutions Limited, Sutherland Global Services Private Limited, all in the Outsourcing industry (Diversified BPO), with the same principal business activity (office administrative and other business activities including call centers, organising conventions, collection agencies, packaging activities etc.).
Abhishek Vidyarthi ceased to be Additional Director on 29 Sep 2024. Sanjay Gupta ceased to be Additional Director on 29 Sep 2024. Sanjay Gupta was appointed as Director on 22 Dec 2023. Concentrix Daksh Services India has 29 board changes on record in total.
Concentrix Daksh Services India has 14 MSME Form 1 returns on record between 2019 and 2024, listing 1,175 overdue payments to 163 micro and small suppliers. The latest return was filed on 22 Apr 2024.
Concentrix Daksh Services India can be reached through the website concentrix.com. Its registered office is in New Delhi, Delhi, India.
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