About Teleperformance Global Business Private Limited
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Teleperformance Global Business Private Limited is a private limited company based in Mumbai, Maharashtra, India, a subsidiary of Dutch Contact Centers (Dcc) B.V. It operates in the business process outsourcing sector. It was incorporated on 08 November 2001 and has been in existence for over 25 years.
The company is registered with the Registrar of Companies (ROC), Mumbai, under CIN U72900MH2001PTC395416. Its GSTIN is 06AABCC6211B1ZG (Haryana). The company holds 5 GST registrations, of which 4 are active.
The company has an authorised share capital of ₹190.97 Cr and a paid-up capital of ₹1.26 Cr. It was formerly known as Crm Services India Private Limited. It is led by directors including Teri Elaine Obrien Ratto and Anish Mukker.
Its last annual general meeting (AGM) was held on 30 September 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at Teleperformance Towers Plot Cst No. 1406 – A / 28 Mindspace Goregaon (West), Mumbai, Maharashtra, India – 400104.
As per the financials filed for FY 2025, the company reported a revenue of ₹6,667.53 Cr, a growth of 16% compared to the previous year. For the same year it recorded a net profit of ₹704.99 Cr (net margin 10.6%) and EBITDA of ₹1,482.84 Cr (EBITDA margin 22.2%). Revenue has grown at a compounded annual rate (CAGR) of 65% over three years.
The company has about 28,216 employees on its provident fund (EPFO) records.
As per MCA filings, the company has open charges of ₹345 Cr and satisfied charges of ₹1 Cr on record. Court records list 28 cases involving the company, including 21 filed by the company and 7 filed against it; 11 cases are pending.
The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website teleperformance.com.
Company details
CIN history
Teleperformance Global Business has one previous CIN (Corporate Identification Number): U72900DL2001PTC113076. The current CIN is U72900MH2001PTC395416, which is the unique identifier assigned by the Registrar of Companies.
| CIN | Status |
|---|---|
| U72900MH2001PTC395416 | Current |
| U72900DL2001PTC113076 | Previous |
Contact details
Teleperformance Global Business Private Limited's registered office is in Mumbai, Maharashtra. Its website is teleperformance.com. Its e-mail address is in the company report.
- Email
- Website
- Social Media
- Registered AddressTeleperformance Towers Plot Cst No. 1406 – A / 28 Mindspace Goregaon (West), Mumbai, Maharashtra, India – 400104
- IndustryBusiness Outsourcing, Business Process Outsourcing
To see the full contact details of Teleperformance Global Business Private Limited, buy the company report.
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
Business activity
The main business activities of Teleperformance Global Business are support service to organizations and information and communication. In detail, this covers office administrative and other business activities including call centers, organising conventions, collection agencies, packaging activities etc., other information & communication service activities and data processing, hosting and related activities; web portal. 3 activity segments are registered with the MCA.
| Main activity group code | Main activity | Business activity code | Business activity | Share of turnover |
|---|---|---|---|---|
| N | Support service to Organizations | N6 | Office administrative and other business activities including call centers, organising conventions, collection agencies, packaging activities etc. | |
| J | Information and communication | J8 | Other information & communication service activities | |
| J | Information and communication | J7 | Data processing, hosting and related activities; web portal |
To see the full business activity and turnover split of Teleperformance Global Business Private Limited, buy the company report.
Financials of Teleperformance Global Business Private Limited
FY 2025 filings availableTeleperformance Global Business Private Limited reported revenue of ₹6,667.53 Cr (up 16% YoY) for FY 2025.
Compounded Annual Growth Rate (CAGR)
Revenue has grown at a compounded annual rate (CAGR) of 65% over three years, including 16% growth in the latest year. EBITDA rose 17% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
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| EBITDA | ₹1,482.84 Cr | ||||
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| Net Profit (PAT) | ₹704.99 Cr | ||||
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Financial Ratios
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
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| Profitability | |||||
| EBITDA Margin | 22.2% | ||||
| Net Profit Margin | 10.6% | ||||
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To see the full financial statements and ratios of Teleperformance Global Business Private Limited, buy the company report.
Board of directors of Teleperformance Global Business Private Limited
Teleperformance Global Business has 4 current directors and 10 former directors. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Teri Elaine Obrien Ratto | Director | 19 Jun 2024 | 2 Years 4 Months | Current |
| Anish Mukker | Director | 08 Aug 2022 | 4 Years 2 Months | Current |
| Vinod Mehta Also directs: Teleperformance BPO Holdings Private Limited, Ramyam Intelligence Lab Private Limited, Majorel India Private Limited and 1 more | Director | 01 Nov 2022 | 3 Years 11 Months | Current |
| Olivier Claude Jean Rigaudy Also directs: Teleperformance BPO Holdings Private Limited | Director | 19 Jun 2024 | 2 Years 4 Months | Current |
Auditor
Teleperformance Global Business Private Limited is audited by B S R & CO LLP for the financial year 2023.
| Auditor firm | Financial year | Firm registration number |
|---|---|---|
| B S R & CO LLP | FY 2023 | 101248W/W100022 |
Shareholding
The shareholding of Teleperformance Global Business Private Limited is on record for 5 financial years, the latest being FY 2023, split between promoters, domestic institutions, public shareholders and others.
| Shareholder category | FY 2023 | FY 2022 | FY 2021 | FY 2020 | FY 2019 |
|---|---|---|---|---|---|
| Promoters | |||||
| Domestic institutional investors (DII) | |||||
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| Others |
To see the full shareholding pattern of Teleperformance Global Business Private Limited, buy the company report.
Charges & borrowings
| Date | Charge ID | Lender | Amount | Status | Modified or satisfied on |
|---|---|---|---|---|---|
| 16 Jan 2025 | 101038219 | Standard Chartered Bank | ₹45 Cr | Open | |
| 28 Mar 2024 | 100897105 | Others | ₹30 Cr | Open | |
| 02 Mar 2021 | 100426135 | Axis Bank Limited | ₹25 Cr | Open | |
| 29 Jul 2016 | 100046171 | Others | ₹55 Cr | Open | |
| 28 Jun 2016 | 100048822 | Others | ₹50 Cr | Open |
To see the full charge records of Teleperformance Global Business Private Limited, buy the company report.
Total charge records: 7 View all charges
Legal cases
Teleperformance Global Business Private Limited has 28 court cases on record: 21 filed by Teleperformance Global Business, 7 filed against it. 11 cases are pending and 17 are disposed.
Cases by court
| Court | Cases | Against the company | Pending |
|---|---|---|---|
| District courts | 13 | 4 | 3 |
| High courts | 13 | 2 | 8 |
| Supreme Court | 1 | 1 | 0 |
| NCLT | 1 | 0 | 0 |
Cases on record (5 of 28)
| Court | Type of case | Party | Status |
|---|---|---|---|
| High Court of Delhi | Court case (CO.PET.) | Filed by the company against Ominto India Private Limited | Disposed |
| District court, Nalgonda, Telangana | Civil suit | Filed against the company by an individual | Pending |
| Bombay High Court | Writ petition | Filed by the company against State of Maharashtra THR. the Principal Secretary Urban Development Department and Anr | Pending |
| District court, Chandigarh | Commercial suit | Filed against the company | Pending |
| High Court, HARYANA | Appeal | Filed by the company against individuals | Pending |
To see the full case history of Teleperformance Global Business Private Limited, buy the company report.
Case records are compiled from court listings and may lag the court's own records. A case filed against a company is not a finding against it.
MSME payment delays
No delayed payments to MSME suppliers are on our record for Teleperformance Global Business Private Limited; the supplier-wise MSME Form 1 check is in the company report Buy the company report.
Employees & EPFO
Teleperformance Global Business Private Limited has a workforce of 28,216 employees on its EPFO records as of Apr 09, 2024, across 4 active EPFO establishments.
GST
Teleperformance Global Business has 5 GST registrations: 4 active and 1 cancelled or inactive.
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 06AABCC6211B1ZG | Haryana | Active | 01 Jul 2017 |
| 08AABCC6211B1ZC | Rajasthan | Active | 01 Jul 2017 |
| 23AABCC6211B1ZK | Madhya Pradesh | Active | 01 Jul 2017 |
| 03AABCC6211B1ZM | Punjab | Active | 23 Apr 2018 |
To see the full GST registrations and return filing status of Teleperformance Global Business Private Limited, buy the company report.
Recent activity
Teleperformance Global Business Private Limited has 14 board changes on record since 2008: 4 appointments and 10 cessations. The latest: Olivier Claude Jean Rigaudy ceased to be Additional Director on 26 Sep 2024.
14 earlier events are in the company report.
News
Frequently asked questions
Teleperformance Global Business is an active private limited company based in Mumbai, Maharashtra, India. The company works in business process outsourcing, within the business outsourcing industry. It was incorporated on 08 November 2001 (25+ years old) and is registered under CIN U72900MH2001PTC395416.
Teleperformance Global Business has 4 current directors:
- Teri Elaine Obrien Ratto - Director
- Anish Mukker - Director
- Vinod Mehta - Director
- Olivier Claude Jean Rigaudy - Director
The latest financial statements of Teleperformance Global Business on record with the MCA are for the year ended 31 March 2025. Its last annual general meeting was held on 30 September 2025. Year-wise statements from 2015 are in the company report.
The GSTIN of Teleperformance Global Business is 06AABCC6211B1ZG, registered in Haryana. The company has 5 GST registrations in all, of which 4 are active and 1 is cancelled or inactive. Other active GSTINs include 08AABCC6211B1ZC (Rajasthan), 23AABCC6211B1ZK (Madhya Pradesh), 03AABCC6211B1ZM (Punjab).
The CIN (Corporate Identification Number) of Teleperformance Global Business is U72900MH2001PTC395416. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Teleperformance Global Business has 28 court cases on record: 21 filed by the company and 7 filed against it. 11 are pending. Most are in the district courts.
Teleperformance Global Business was incorporated on 08 November 2001, making it 25+ years old. It is registered with the Registrar of Companies, Mumbai.
Olivier Claude Jean Rigaudy ceased to be Additional Director on 26 Sep 2024. Teri Elaine Obrien Ratto ceased to be Additional Director on 26 Sep 2024. Bhupender Singh ceased to be Director on 19 Jun 2024. Teleperformance Global Business has 14 board changes on record in total.
Teleperformance Global Business can be reached through the website teleperformance.com. Its registered office is in Mumbai, Maharashtra, India.
The registered office of Teleperformance Global Business is at Teleperformance Towers Plot Cst No. 1406 – A 28 Mindspace Goregaon West, Mumbai, Maharashtra, India – 400104.