About Customer Analytics India Private Limited
Data last updated: 22 December 2025
Customer Analytics India Private Limited is a private limited company based in Chennai, Tamil Nadu, India. It specialises in IT consulting and support services, a part of the broader technology and IT services sector. Incorporated on 27 December 1999, the company has been in operation for over 27 years.
Registered with ROC Chennai under CIN U72300TN1999PTC043835.
Capital: an authorised share capital of ₹10 Lakh and a paid-up capital of ₹1 Lakh. Formerly known as Third Wave Software Solutions Private Limited. It is led by directors including Rajesh Balchandran and Swaminath Rajagopalan.
Last AGM: 26 September 2025. Financial statements filed for year ended 31 March 2025. Office: A – 23 Thiru – Vi – Ka Industrial Estate Guindy, Chennai, Tamil Nadu, India – 600032.
As per the financials filed for FY 2024, the company reported a revenue of ₹72.82 Cr, a decline of 25% compared to the previous year.
The company has a workforce of approximately 350 employees as per the latest available data.
The company is associated with 1 brand - Customer Analytics.
The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website customeranalytics.com.
-
EmailLocked
-
TelephoneLocked
-
Website
-
Social Media
-
Registered AddressA – 23 Thiru – Vi – Ka Industrial Estate Guindy, Chennai, Tamil Nadu, India – 600032
-
IndustryInformation Technology, IT Consulting & Support Services
- Historical Financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Litigation, compliance and MCA filings
- PDF report delivered after checkout
Associated Brands with Customer Analytics India Private Limited
Customer Analytics India Private Limited operates one associated brand: Customer Analytics. These brands represent Customer Analytics India Private Limited's diversified market presence and brand portfolio.
| Brand | Description | Website |
|---|---|---|
| Customer behavior analytics and market intelligence services are provided. | customeranalytics.com |
Competitors & Alternatives of Customer Analytics India Private Limited
Brands and companies operating in the same space as Customer Analytics India Private Limited include EXL, Tredence, MathCo and 6 more.
| Competitor | Description | Location | Founded |
|---|---|---|---|
EXL
|
Analytics and digital solutions for healthcare and banking are provided. | New York, United States, United States | 1999 |
Tredence
|
AI consulting, supply chain, and customer analytics services are provided. | San Jose, United States, United States | 2013 |
MathCo
|
AI and analytics services are delivered globally to enterprises. | Bengaluru, India, India | 2016 |
eClerx
|
Provider of business processes, change management, analytics, and data-driven insights services | Mumbai, India, India | 2000 |
Quantiphi
|
Provider of AI and machine learning services | Marlborough, United States, United States | 2013 |
Dun & Bradstreet
|
Financial analysis and risk assessment solutions are provided to businesses. | Jacksonville, United States, United States | 1841 |
ADA
|
Data-driven marketing, analytics, and digital commerce solutions are provided. | Singapore, Singapore, Singapore | 2018 |
phData
|
Provider of end to end services for Data Engineering and Machine Learning | Minneapolis, United States, United States | 2014 |
Artefact
|
Digital marketing services provider | Paris, France, France | 1998 |
Business Activity of Customer Analytics India Private Limited
Customer Analytics India Private Limited is engaged in the principal business activity of information and communication, with detailed activities including publishing of computer operating systems, system software, application software, games, etc..
| Main Activity Group Code | Description of Main Activity | Business Activity Code | Description of Business Activity | Turnover Percentage |
|---|---|---|---|---|
| J | Information and communication | J2 | Publishing of computer operating systems, system software, application software, games, etc. | Locked |
Business activity turnover details for Customer Analytics India Private Limited
Turnover contribution percentages and historical activity changes require an active report plan.
- Turnover contribution
- Historical classifications
- Filing-level activity changes
Verified entity values are shown only after access is granted.
Auditor Details of Customer Analytics India Private Limited
Customer Analytics India Private Limited is audited by GOVIND AND BALA ASSOCIATES for the financial year 2022. The auditor plays a crucial role in ensuring financial transparency and compliance with accounting standards.
| Name | Status | Appointment Date | Cessation Date |
|---|---|---|---|
| GOVIND AND BALA ASSOCIATES | Locked | Locked | Locked |
Complete auditor history for Customer Analytics India Private Limited
Appointment status, appointment dates, cessation dates, and historical auditor changes require an active report plan.
- Appointment status
- Appointment dates
- Cessation dates
- Auditor changes
Verified entity values are shown only after access is granted.
Board of Directors of Customer Analytics India Private Limited
Customer Analytics India Private Limited is currently managed by 3 directors, with 1 former director having served the organization. The current Directors play a crucial role in shaping the company's strategic direction and governance.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
|
Rajesh Balchandran
Also directs:
Msr Smart Office Private Limited
|
Director | 17 Aug 2017 | 9 Years 0 Months | Current |
|
Swaminath Rajagopalan
Also directs:
Msr Smart Office Private Limited
|
Director | 01 Apr 2005 | 21 Years 4 Months | Current |
| Vijaya Ganapathi Kandhadai | Director | 27 Dec 1999 | 26 Years 7 Months | Current |
Financials of Customer Analytics India Private Limited FY 2025 filings available
Customer Analytics India Private Limited reported revenue of ₹72.82 Cr (down 25.00% YoY) for FY 2024.
Ten-year financial statements for Customer Analytics India Private Limited
Historical statement values and trend charts require an active report plan.
- Income statements
- Balance sheets
- Cash-flow statements
- Ratios and benchmarks
Verified entity values are shown only after access is granted.
Ownership and Shareholding of Customer Analytics India Private Limited
Shareholding and ownership data for Customer Analytics India Private Limited
Promoter, institutional, public, and beneficial ownership values require an active report plan.
- Ownership categories
- Historical changes
- Group structure
- FII and DII holdings
Verified entity values are shown only after access is granted.
Charges & Borrowings Customer Analytics India Private Limited
Customer Analytics India Private Limited does not have any charges (loans) registered with the Registrar of Companies.
Employees and EPFO Compliance at Customer Analytics India Private Limited
Customer Analytics India Private Limited has a workforce of 350 employees as of Apr 07, 2024.
Employee and EPFO history for Customer Analytics India Private Limited
Monthly headcount, contribution history, establishment records, and filing compliance require an active report plan.
- Monthly headcount
- PF contributions
- ECR filing status
- Establishment history
Verified entity values are shown only after access is granted.
GST Compliance of Customer Analytics India Private Limited
GST registrations and filing compliance for Customer Analytics India Private Limited
State-wise registrations, return filing status, HSN and SAC details, and jurisdiction records require an active report plan.
- GSTIN registrations
- State-wise filing status
- HSN and SAC details
- Tax jurisdiction records
Verified entity values are shown only after access is granted.
Credit Ratings, Litigation & Regulatory Alerts for Customer Analytics India Private Limited
Credit ratings, litigation, and regulatory alerts for Customer Analytics India Private Limited
Agency ratings, court records, regulatory events, and entity-specific compliance alerts require an active report plan.
- Rating history
- Court and tribunal cases
- Regulatory alerts
- Director-linked violations
Verified entity values are shown only after access is granted.
MSME Payment Delays by Customer Analytics India Private Limited
MSME payment history for Customer Analytics India Private Limited
Amounts outstanding to micro and small suppliers, delay reasons, and MSME-1 filing history require an active report plan.
- Outstanding amounts
- Delay periods and reasons
- MSME-1 filing history
- Vendor payment signals
Verified entity values are shown only after access is granted.
Subsidiaries & Group Companies of Customer Analytics India Private Limited
Corporate group structure for Customer Analytics India Private Limited
Parent, subsidiary, associate, joint venture, and ownership records require an active report plan.
- Parent company
- Subsidiaries and ownership
- Associates and joint ventures
- Entity investments
Verified entity values are shown only after access is granted.
MCA Filings & Documents of Customer Analytics India Private Limited
MCA filings and documents for Customer Analytics India Private Limited
Official forms, annual returns, financial statements, charge filings, and document dates require an active report plan.
- Incorporation documents
- Annual returns and statements
- Charge filings
- Complete filing index
Verified entity values are shown only after access is granted.
Recent Activity on Customer Analytics India Private Limited
Frequently Asked Questions about Customer Analytics India Private Limited
Customer Analytics India Private Limited is an active private limited company in the information technology sector based in Chennai, Tamil Nadu, India. It was incorporated on 27 December 1999 (27+ years old) and is registered under CIN U72300TN1999PTC043835. The company has 350 employees.
Customer Analytics India Private Limited reported revenue of ₹72.82 Cr for FY 2024 (down 25.00% YoY).
The current directors of Customer Analytics India Private Limited are:
- Rajesh Balchandran - Director
- Swaminath Rajagopalan - Director
- Vijaya Ganapathi Kandhadai - Director
The primary industry of Customer Analytics India Private Limited is information technology. The company specifically operates in IT consulting and support services. The company is currently active in this sector.
Customer Analytics India Private Limited can be reached at the registered office: A – 23 Thiru – Vi – Ka Industrial Estate Guindy, Chennai, Tamil Nadu, India – 600032, or through the website customeranalytics.com.
The authorised capital is ₹10 Lakh, and the paid-up capital is ₹1 Lakh.