Customer Joy Services Private Limited
About Customer Joy Services Private Limited
Data last updated:
Customer Joy Services Private Limited is a private limited company based in Mumbai, Maharashtra, India. It operates in the electronics retail and distribution segment of the consumer electronics and durables sector. It was incorporated on 13 April 2015 and has been in existence for over 11 years.
The company is registered with the Registrar of Companies (ROC), Mumbai, under CIN U74999MH2015PTC263460. Its GSTIN is 27AAGCC0024P1ZN (Maharashtra).
The company has an authorised share capital of ₹1 Lakh and a paid-up capital of ₹1 Lakh. It is led by directors including Mahesh Gupta and Marisha Gupta.
Its last annual general meeting (AGM) was held on 30 September 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at 207 Comet Building Guru Nanak Road Bandra (W), Mumbai, Maharashtra, India – 400050.
As per the financials filed for FY 2025, the company reported a revenue of ₹12.27 Cr. For the same year it recorded a net profit of ₹52.84 Lakh (net margin 4.3%) and EBITDA of ₹73.82 Lakh (EBITDA margin 6%). Revenue has grown at a compounded annual rate (CAGR) of 14% over three years and 84% over five years.
The current compliance status is marked as active non-compliant by the Registrar of Companies.
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- Registered Address207 Comet Building Guru Nanak Road Bandra (W), Mumbai, Maharashtra, India – 400050
- IndustryConsumer Electronics & Durables, Electronic Appliances Retail & Distribution
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
- One PDF report, delivered after checkout
Business Activity of Customer Joy Services Private Limited
The main business activity of Customer Joy Services is trade. In detail, this covers retail trading.
| Main Activity Group Code | Description of Main Activity | Business Activity Code | Description of Business Activity | Turnover Percentage |
|---|---|---|---|---|
| G | Trade | G2 | Retail Trading | Locked |
Business activity turnover details
Turnover share and past changes in activity are in the company report.
- Turnover contribution
- Historical classifications
- Filing-level activity changes
Verified entity values are shown only after access is granted.
Financials of Customer Joy Services Private Limited FY 2025 filings available
Customer Joy Services Private Limited reported revenue of ₹12.27 Cr for FY 2025.
Compounded Annual Growth Rate (CAGR) of Customer Joy Services Private Limited
Revenue has grown at a compounded annual rate (CAGR) of 84% over five years. EBITDA rose 13% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary of Customer Joy Services Private Limited
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
|---|---|---|---|---|---|
| Profit and Loss Statement | |||||
| Revenue from Operations | •••• | •••• | •••• | •••• | •••• |
| Other Income | •••• | •••• | •••• | •••• | •••• |
| Total Revenue | •••• | •••• | •••• | •••• | •••• |
| Cost of Materials Consumed | •••• | •••• | •••• | •••• | •••• |
| Employee Benefit Expense | •••• | •••• | •••• | •••• | •••• |
| Finance Costs | •••• | •••• | •••• | •••• | •••• |
| Depreciation and Amortisation | •••• | •••• | •••• | •••• | •••• |
| Other Expenses | •••• | •••• | •••• | •••• | •••• |
| Total Expenses | •••• | •••• | •••• | •••• | •••• |
| EBITDA | ₹73.82 Lakh | •••• | •••• | •••• | •••• |
| Profit Before Tax | •••• | •••• | •••• | •••• | •••• |
| Tax Expense | •••• | •••• | •••• | •••• | •••• |
| Net Profit (PAT) | ₹52.84 Lakh | •••• | •••• | •••• | •••• |
| Balance Sheet | |||||
| Share Capital | •••• | •••• | •••• | •••• | •••• |
| Reserves and Surplus | •••• | •••• | •••• | •••• | •••• |
| Net Worth (Total Equity) | •••• | •••• | •••• | •••• | •••• |
| Long-term Borrowings | •••• | •••• | •••• | •••• | •••• |
| Short-term Borrowings | •••• | •••• | •••• | •••• | •••• |
| Trade Payables | •••• | •••• | •••• | •••• | •••• |
| Total Liabilities | •••• | •••• | •••• | •••• | •••• |
| Fixed Assets | •••• | •••• | •••• | •••• | •••• |
| Investments | •••• | •••• | •••• | •••• | •••• |
| Inventories | •••• | •••• | •••• | •••• | •••• |
| Trade Receivables | •••• | •••• | •••• | •••• | •••• |
| Cash and Bank Balance | •••• | •••• | •••• | •••• | •••• |
| Total Assets | •••• | •••• | •••• | •••• | •••• |
Financial Ratios of Customer Joy Services Private Limited
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
|---|---|---|---|---|---|
| Profitability | |||||
| EBITDA Margin | 6% | •••• | •••• | •••• | •••• |
| Net Profit Margin | 4.3% | •••• | •••• | •••• | •••• |
| Return on Equity (ROE) | •••• | •••• | •••• | •••• | •••• |
| Return on Capital Employed (ROCE) | •••• | •••• | •••• | •••• | •••• |
| Return on Assets (ROA) | •••• | •••• | •••• | •••• | •••• |
| Liquidity and Debt | |||||
| Current Ratio | •••• | •••• | •••• | •••• | •••• |
| Quick Ratio | •••• | •••• | •••• | •••• | •••• |
| Debt-to-Equity Ratio | •••• | •••• | •••• | •••• | •••• |
| Interest Coverage Ratio | •••• | •••• | •••• | •••• | •••• |
| Efficiency and Growth | |||||
| Asset Turnover | •••• | •••• | •••• | •••• | •••• |
| Receivable Days | •••• | •••• | •••• | •••• | •••• |
| Payable Days | •••• | •••• | •••• | •••• | •••• |
| Inventory Days | •••• | •••• | •••• | •••• | •••• |
| Revenue Growth | •••• | •••• | •••• | •••• | •••• |
| Net Profit Growth | •••• | •••• | •••• | •••• | •••• |
Paid data: the figures shown as dots are available after purchase of the company report. Figures as filed with the MCA in Form AOC-4. The full year-wise statements and ratios of Customer Joy Services are in the company report.
Financial statements from FY 2016
Earlier years and trend charts are in the company report.
- Income statements
- Balance sheets
- Cash-flow statements
- Ratios and benchmarks
Verified entity values are shown only after access is granted.
Peer Comparison of Customer Joy Services Private Limited
Customer Joy Services Private Limited is compared with the companies closest to it by revenue in the Consumer Durables industry (Electronic Appliances Retail and Distribution). Net profit, margin and employee counts of each company are in the company report.
| Company | Revenue | Net profit | Margin | Growth (1 yr) | Employees | Location |
|---|---|---|---|---|---|---|
| Swasti Strategic Sourcing Private Limited | ₹12.36 Cr (FY 2024) | •••• | •••• | 139.0% | •••• | Nashik, Maharashtra, India |
| Acrovent Systems Private Limited | ₹12.36 Cr (FY 2024) | •••• | •••• | 32.0% | •••• | Kolkata, West Bengal, India |
| Ruchika Sales Private Limited | ₹12.35 Cr (FY 2024) | •••• | •••• | -16.0% | •••• | Ranchi, Jharkhand, India |
| Architectural Lighting Concepts Private Limited | ₹12.32 Cr (FY 2025) | •••• | •••• | -1.0% | •••• | Kochi, Kerala, India |
| Alamba Wifi Private Limited | ₹12.27 Cr (FY 2025) | •••• | •••• | 12.0% | •••• | Delhi, India |
| Customer Joy Services Private Limited this company | ₹12.27 Cr (FY 2025) | •••• | •••• | •••• | Mumbai, Maharashtra, India | |
| Apex Technocrats Private Limited | ₹12.2 Cr (FY 2025) | •••• | •••• | 13.0% | •••• | New Delhi, Delhi, India |
| Edusculpt Education Solutions Private Limited | ₹12.19 Cr (FY 2025) | •••• | •••• | 36.0% | •••• | Chennai, Tamil Nadu, India |
| Tilak Trading Company Private Limited | ₹12.17 Cr (FY 2025) | •••• | •••• | 9.0% | •••• | New Delhi, Delhi, India |
| Indifra Limited | ₹12.13 Cr (FY 2025) | •••• | •••• | 21.0% | •••• | Anand, Gujarat, India |
| Grover Light Source Private Limited | ₹12.13 Cr (FY 2024) | •••• | •••• | 29.0% | •••• | Partapur, Uttar Pradesh, India |
Peers are the five companies nearest above and the five nearest below Customer Joy Services by revenue in the Consumer Durables industry (Electronic Appliances Retail and Distribution), from the latest filed financials of each company. Net profit, margin and employee counts of each peer are in the company report.
Board of Directors of Customer Joy Services Private Limited
Customer Joy Services has 4 directors on record. No former directors are listed.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Mahesh Gupta | Director | 16 May 2019 | 7 Years 5 Months | Current |
| Marisha Gupta | Director | 13 Apr 2015 | 11 Years 6 Months | Current |
| Amit Mahesh Gupta | Director | 13 Apr 2015 | 11 Years 6 Months | Current |
| Payal Devesh Mittle Also directs: Di-Mentions Studio LLP | Director | 16 May 2019 | 7 Years 5 Months | Current |
Ownership and Shareholding of Customer Joy Services Private Limited
Shareholding and ownership data
Promoter, institutional, public and beneficial ownership figures are in the company report.
- Ownership categories
- Historical changes
- Group structure
- FII and DII holdings
Verified entity values are shown only after access is granted.
Charges & Borrowings of Customer Joy Services Private Limited
Customer Joy Services Private Limited does not have any charges (loans) registered with the Registrar of Companies.
Employees and EPFO Compliance at Customer Joy Services Private Limited
Employment history and EPFO contributions of people linked to Customer Joy Services.
Employee and EPFO history
Monthly headcount, contribution history and filing status are in the company report.
- Monthly headcount
- PF contributions
- ECR filing status
- Establishment history
Verified entity values are shown only after access is granted.
Recent Activity on Customer Joy Services Private Limited
Customer Joy Services Private Limited has 4 board changes on record since 2015: 4 appointments. The latest: Mahesh Gupta was appointed as Director on 16 May 2019.
Credit Ratings, Litigation & Regulatory Alerts for Customer Joy Services Private Limited
Credit ratings, litigation, and regulatory alerts
Credit ratings, court records and regulatory alerts are in the company report.
- Rating history
- Court and tribunal cases
- Regulatory alerts
- Director-linked violations
Verified entity values are shown only after access is granted.
MSME Payment Delays by Customer Joy Services Private Limited
MSME payment history
Amounts due to small suppliers, the reasons given and MSME-1 filings are in the company report.
- Outstanding amounts
- Delay periods and reasons
- MSME-1 filing history
- Vendor payment signals
Verified entity values are shown only after access is granted.
Subsidiaries & Group Companies of Customer Joy Services Private Limited
Corporate group structure
Parent, subsidiary, associate and joint venture records with holdings are in the company report.
- Parent company
- Subsidiaries and ownership
- Associates and joint ventures
- Entity investments
Verified entity values are shown only after access is granted.
GST Compliance of Customer Joy Services Private Limited
Customer Joy Services has 1 GST registration: 1 active.
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 27AAGCC0024P1ZN | Maharashtra | Active | 01 Jul 2017 |
GST registrations and filing compliance
State-wise GST registrations, return filing status and HSN or SAC codes are in the company report.
- GSTIN registrations
- State-wise filing status
- HSN and SAC details
- Tax jurisdiction records
Verified entity values are shown only after access is granted.
MCA Filings & Documents of Customer Joy Services Private Limited
MCA filings and documents
Filed forms, annual returns, financial statements and charge filings with their dates are in the company report.
- Incorporation documents
- Annual returns and statements
- Charge filings
- Complete filing index
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Customer Joy Services Private Limited
Customer Joy Services is an active private limited company based in Mumbai, Maharashtra, India. The company works in electronic appliances retail and distribution, within the consumer electronics and durables industry. It was incorporated on 13 April 2015 (11+ years old) and is registered under CIN U74999MH2015PTC263460.
Customer Joy Services reported revenue of ₹12.27 Cr for FY 2025.
Customer Joy Services has 4 current directors:
- Mahesh Gupta - Director
- Marisha Gupta - Director
- Amit Mahesh Gupta - Director
- Payal Devesh Mittle - Director
Customer Joy Services reported a net profit of ₹52.84 Lakh (net margin 4.3%) and EBITDA of ₹73.82 Lakh (EBITDA margin 6%) for FY 2025, as per its filed financial statements.
The compounded annual growth rate (CAGR) of the revenue of Customer Joy Services is 14% over three years and 84% over five years. CAGR is the steady yearly rate that links the first and the last year.
The GSTIN of Customer Joy Services is 27AAGCC0024P1ZN, registered in Maharashtra.
The CIN (Corporate Identification Number) of Customer Joy Services is U74999MH2015PTC263460. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Customer Joy Services was incorporated on 13 April 2015, making it 11+ years old. It is registered with the Registrar of Companies, Mumbai.
The peers of Customer Joy Services by revenue are Swasti Strategic Sourcing Private Limited, Acrovent Systems Private Limited, Ruchika Sales Private Limited, Architectural Lighting Concepts Private Limited, Alamba Wifi Private Limited and 5 more, all in the Consumer Durables industry (Electronic Appliances Retail and Distribution).
Mahesh Gupta was appointed as Director on 16 May 2019. Payal Devesh Mittle was appointed as Director on 16 May 2019. Amit Mahesh Gupta was appointed as Director on 13 Apr 2015. Customer Joy Services has 4 board changes on record in total.
The registered office of Customer Joy Services is at 207 Comet Building Guru Nanak Road Bandra W, Mumbai, Maharashtra, India – 400050.