About Customer Line Private Limited
Data last updated:
Customer Line Private Limited is a private limited company based in Ernakulam, Kerala, India. It operates in the business and IT consulting segment of the business process outsourcing sector. It was incorporated on 09 January 2001 and has been in existence for over 25 years.
The company is registered with the Registrar of Companies (ROC), Ernakulam, under CIN U72900KL2001PTC014459. The company has 1 GST registration on record, which is no longer active.
The company has an authorised share capital of ₹50 Lakh and a paid-up capital of ₹50 Lakh. It is led by directors Rajesh Venugopal (Managing Director) and Vijayalakshmi Venugopal (Whole-Time Director).
Its last annual general meeting (AGM) was held on 30 September 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at 2A Link Heightspanampilly Nagar Cochin, Ernakulam, Kerala, India – 682036.
As per MCA filings, the company has open charges of ₹40 Lakh and satisfied charges of ₹1.14 Cr on record. Court records list 9 cases involving the company, including 5 filed by the company and 4 filed against it.
The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website customer-line.com.
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- TelephoneLocked
- Website
- Social MediaLocked
- Registered Address2A Link Heightspanampilly Nagar Cochin, Ernakulam, Kerala, India – 682036
- IndustryBusiness Outsourcing, Business & IT Consulting
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
- One PDF report, delivered after checkout
Financials of Customer Line Private Limited FY 2025 filings available
Financial Statement Summary of Customer Line Private Limited
| Metrics | FY 2021-22 | FY 2020-21 | FY 2019-20 | FY 2018-19 | FY 2017-18 |
|---|---|---|---|---|---|
| Profit and Loss Statement | |||||
| Revenue from Operations | •••• | •••• | •••• | •••• | •••• |
| Other Income | •••• | •••• | •••• | •••• | •••• |
| Total Revenue | •••• | •••• | •••• | •••• | •••• |
| Cost of Materials Consumed | •••• | •••• | •••• | •••• | •••• |
| Employee Benefit Expense | •••• | •••• | •••• | •••• | •••• |
| Finance Costs | •••• | •••• | •••• | •••• | •••• |
| Depreciation and Amortisation | •••• | •••• | •••• | •••• | •••• |
| Other Expenses | •••• | •••• | •••• | •••• | •••• |
| Total Expenses | •••• | •••• | •••• | •••• | •••• |
| EBITDA | •••• | •••• | •••• | •••• | •••• |
| Profit Before Tax | •••• | •••• | •••• | •••• | •••• |
| Tax Expense | •••• | •••• | •••• | •••• | •••• |
| Net Profit (PAT) | •••• | •••• | •••• | •••• | •••• |
| Balance Sheet | |||||
| Share Capital | •••• | •••• | •••• | •••• | •••• |
| Reserves and Surplus | •••• | •••• | •••• | •••• | •••• |
| Net Worth (Total Equity) | •••• | •••• | •••• | •••• | •••• |
| Long-term Borrowings | •••• | •••• | •••• | •••• | •••• |
| Short-term Borrowings | •••• | •••• | •••• | •••• | •••• |
| Trade Payables | •••• | •••• | •••• | •••• | •••• |
| Total Liabilities | •••• | •••• | •••• | •••• | •••• |
| Fixed Assets | •••• | •••• | •••• | •••• | •••• |
| Investments | •••• | •••• | •••• | •••• | •••• |
| Inventories | •••• | •••• | •••• | •••• | •••• |
| Trade Receivables | •••• | •••• | •••• | •••• | •••• |
| Cash and Bank Balance | •••• | •••• | •••• | •••• | •••• |
| Total Assets | •••• | •••• | •••• | •••• | •••• |
Financial Ratios of Customer Line Private Limited
| Metrics | FY 2021-22 | FY 2020-21 | FY 2019-20 | FY 2018-19 | FY 2017-18 |
|---|---|---|---|---|---|
| Profitability | |||||
| EBITDA Margin | •••• | •••• | •••• | •••• | •••• |
| Net Profit Margin | •••• | •••• | •••• | •••• | •••• |
| Return on Equity (ROE) | •••• | •••• | •••• | •••• | •••• |
| Return on Capital Employed (ROCE) | •••• | •••• | •••• | •••• | •••• |
| Return on Assets (ROA) | •••• | •••• | •••• | •••• | •••• |
| Liquidity and Debt | |||||
| Current Ratio | •••• | •••• | •••• | •••• | •••• |
| Quick Ratio | •••• | •••• | •••• | •••• | •••• |
| Debt-to-Equity Ratio | •••• | •••• | •••• | •••• | •••• |
| Interest Coverage Ratio | •••• | •••• | •••• | •••• | •••• |
| Efficiency and Growth | |||||
| Asset Turnover | •••• | •••• | •••• | •••• | •••• |
| Receivable Days | •••• | •••• | •••• | •••• | •••• |
| Payable Days | •••• | •••• | •••• | •••• | •••• |
| Inventory Days | •••• | •••• | •••• | •••• | •••• |
| Revenue Growth | •••• | •••• | •••• | •••• | •••• |
| Net Profit Growth | •••• | •••• | •••• | •••• | •••• |
Paid data: the figures shown as dots are available after purchase of the company report. Figures as filed with the MCA in Form AOC-4. The full year-wise statements and ratios of Customer Line are in the company report.
Financial statements from 2015
Earlier years and trend charts are in the company report.
- Income statements
- Balance sheets
- Cash-flow statements
- Ratios and benchmarks
Verified entity values are shown only after access is granted.
Board of Directors of Customer Line Private Limited
Customer Line has 2 current directors and 1 former director. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Rajesh Venugopal | Managing Director | 09 Jan 2001 | 25 Years 9 Months | Current |
| Vijayalakshmi Venugopal | Whole-Time Director | 20 Jun 2005 | 21 Years 3 Months | Current |
Ownership and Shareholding of Customer Line Private Limited
Shareholding and ownership data
Promoter, institutional, public and beneficial ownership figures are in the company report.
- Ownership categories
- Historical changes
- Group structure
- FII and DII holdings
Verified entity values are shown only after access is granted.
Charges & Borrowings of Customer Line Private Limited
| Date | Lender | Amount | Status |
|---|---|---|---|
| 31 Mar 2008 | Federal Bank Ltd | ₹10 Lakh | Open |
| 31 Mar 2008 | Federal Bank Ltd | ₹10 Lakh | Open |
| 21 Aug 2006 | Federal Bank Ltd | ₹20 Lakh | Open |
| 09 Jul 2010 | Kerala State Industrial Development Corporation Ltd | ₹30 Lakh | Satisfied |
| 21 Aug 2006 | Federal Bank Ltd | ₹64 Lakh | Satisfied |
Total charge records: 6 View all charges
Legal Cases of Customer Line Private Limited
Customer Line Private Limited has 9 court cases on record: 5 filed by Customer Line, 4 filed against it. All cases are disposed. Status as checked between 30 Sep 2026 and 04 Oct 2026.
Cases by court
| Court | Cases | Against the company | Pending |
|---|---|---|---|
| High courts | 5 | 2 | 0 |
| District courts | 4 | 2 | 0 |
Cases on record (5 of 9)
| Court | Type of case | Party | Status |
|---|---|---|---|
| District court, Ernakulam, Kerala | Court case (AOP) | Filed against the company by Tata Communications Limited | Disposed |
| High Court of Kerala | Writ petition | Filed by the company against Kerala State Electricity Board Limited | Disposed |
| High Court of Kerala | Writ petition | Filed against the company by Kerala State Electricity Board Limited | Disposed |
| District court, Ernakulam, Kerala | Civil suit | Filed by the company against Getit Infoservices Private Limited | Disposed |
| District court, Ernakulam, Kerala | Execution petition | Filed by the company against Getit Info Services Another | Disposed |
Full case history
All 9 cases with case numbers, court, year-wise trend, opposite parties and decision dates are in the company report.
- Every case with its case number
- Year-wise trend
- Opposite parties
- Decision dates and orders
Verified entity values are shown only after access is granted.
Case records are compiled from court listings and may lag the court's own records. A case filed against a company is not a finding against it.
Employees and EPFO Compliance at Customer Line Private Limited
Customer Line Private Limited has a workforce of 0 employees as of Apr 07, 2024.
Employee and EPFO history
Monthly headcount, contribution history and filing status are in the company report.
- Monthly headcount
- PF contributions
- ECR filing status
- Establishment history
Verified entity values are shown only after access is granted.
Recent Activity on Customer Line Private Limited
Customer Line Private Limited has 3 board changes on record since 2001: 2 appointments and 1 cessation. The latest: Prabhu Gopala Upendranatha ceased to be Additional Director on 15 Nov 2008.
3 earlier events are listed in the company report.
Credit Ratings, Litigation & Regulatory Alerts for Customer Line Private Limited
Credit ratings, litigation, and regulatory alerts
Credit ratings, court records and regulatory alerts are in the company report.
- Rating history
- Court and tribunal cases
- Regulatory alerts
- Director-linked violations
Verified entity values are shown only after access is granted.
MSME Payment Delays by Customer Line Private Limited
MSME payment history
Amounts due to small suppliers, the reasons given and MSME-1 filings are in the company report.
- Outstanding amounts
- Delay periods and reasons
- MSME-1 filing history
- Vendor payment signals
Verified entity values are shown only after access is granted.
Subsidiaries & Group Companies of Customer Line Private Limited
Corporate group structure
Parent, subsidiary, associate and joint venture records with holdings are in the company report.
- Parent company
- Subsidiaries and ownership
- Associates and joint ventures
- Entity investments
Verified entity values are shown only after access is granted.
GST Compliance of Customer Line Private Limited
Customer Line has 1 GST registration on record, and it has been cancelled or is inactive. Only active GST numbers are listed on this page.
GST registrations and filing compliance
State-wise GST registrations, return filing status and HSN or SAC codes are in the company report.
- GSTIN registrations
- State-wise filing status
- HSN and SAC details
- Tax jurisdiction records
Verified entity values are shown only after access is granted.
MCA Filings & Documents of Customer Line Private Limited
MCA filings and documents
Filed forms, annual returns, financial statements and charge filings with their dates are in the company report.
- Incorporation documents
- Annual returns and statements
- Charge filings
- Complete filing index
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Customer Line Private Limited
Customer Line is an active private limited company based in Ernakulam, Kerala, India. The company works in business and IT consulting, within the business outsourcing industry. It was incorporated on 09 January 2001 (25+ years old) and is registered under CIN U72900KL2001PTC014459.
Customer Line has 2 current directors:
- Rajesh Venugopal - Managing Director
- Vijayalakshmi Venugopal - Whole-Time Director
No. Customer Line has 1 GST registration on record and it is cancelled or inactive.
The CIN (Corporate Identification Number) of Customer Line is U72900KL2001PTC014459. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Customer Line has 9 court cases on record: 5 filed by the company and 4 filed against it. Most are in the high courts.
Customer Line was incorporated on 09 January 2001, making it 25+ years old. It is registered with the Registrar of Companies, Ernakulam.
Prabhu Gopala Upendranatha ceased to be Additional Director on 15 Nov 2008. Vijayalakshmi Venugopal was appointed as Whole-Time Director on 20 Jun 2005. Rajesh Venugopal was appointed as Managing Director on 09 Jan 2001.
Customer Line can be reached through the website customer-line.com. Its registered office is in Ernakulam, Kerala, India.
The registered office of Customer Line is at 2A Link Heightspanampilly Nagar Cochin, Ernakulam, Kerala, India – 682036.
Customer Line has an authorised share capital of ₹50 Lakh and a paid-up capital of ₹50 Lakh.