About Customer Shastra Private Limited
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Customer Shastra Private Limited is a private limited company based in Navi Mumbai, Maharashtra, India. It operates in the consumer and professional services segment of the travel and hospitality sector. It was incorporated on 14 May 2021 and has been in existence for over 5 years.
The company is registered with the Registrar of Companies (ROC), Mumbai, under CIN U74999MH2021PTC360421. Its GSTIN is 27AAJCC4844J1ZC (Maharashtra).
The company has an authorised share capital of ₹10 Lakh and a paid-up capital of ₹2.15 Lakh. It is led by directors Anand Siva and Vernon Anthony Fernandes.
Its last annual general meeting (AGM) was held on 30 September 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at Flat 103 Plot 36 Sejal Devel Sector 18 Kharghar 410210, Navi Mumbai, Maharashtra, India – 410210.
As per the financials filed for FY 2025, the company reported a revenue of ₹2.72 Cr, a decline of 2% compared to the previous year. For the same year it recorded a net profit of ₹12.14 Lakh (net margin 4.5%) and EBITDA of ₹14.43 Lakh (EBITDA margin 5.3%). Revenue has grown at a compounded annual rate (CAGR) of 15% over three years.
The company has about 23 employees on its provident fund (EPFO) records.
As per MCA filings, the company has open charges of ₹50 Lakh on record.
The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website customershastra.com.
Company details
Contact details
Customer Shastra Private Limited's registered office is in Navi Mumbai, Maharashtra. Its website is customershastra.com. Its e-mail address and telephone number are in the company report.
- Email
- Telephone
- Website
- Registered AddressFlat 103 Plot 36 Sejal Devel Sector 18 Kharghar 410210, Navi Mumbai, Maharashtra, India – 410210
- IndustryTravel and Hospitality, Consumer Professional Services
To see the full contact details of Customer Shastra Private Limited, buy the company report.
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
Business activity
The main business activity of Customer Shastra is information and communication. In detail, this covers other information & communication service activities.
| Main activity group code | Main activity | Business activity code | Business activity | Share of turnover |
|---|---|---|---|---|
| J | Information and communication | J8 | Other information & communication service activities |
To see the full business activity and turnover split of Customer Shastra Private Limited, buy the company report.
Financials of Customer Shastra Private Limited
FY 2025 filings availableCustomer Shastra Private Limited reported revenue of ₹2.72 Cr (down 2% YoY) for FY 2025.
Compounded Annual Growth Rate (CAGR)
Revenue fell 2% in the latest year, but over three years it has grown at a compounded annual rate (CAGR) of 15%. EBITDA rose 355% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 |
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| EBITDA | ₹14.43 Lakh | |||
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| Net Profit (PAT) | ₹12.14 Lakh | |||
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Financial Ratios
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 |
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| Profitability | ||||
| EBITDA Margin | 5.3% | |||
| Net Profit Margin | 4.5% | |||
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To see the full financial statements and ratios of Customer Shastra Private Limited, buy the company report.
Board of directors of Customer Shastra Private Limited
Customer Shastra has 2 current directors and 1 former director. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Anand Siva Also directs: Calvu Veedu Ecostay LLP, PBF Initiatives Private Limited, Nittygritti AI Solutions Private Limited and 2 more | Director | 14 May 2021 | 5 Years 5 Months | Current |
| Vernon Anthony Fernandes Also directs: 3C Customeraization Technologies Private Limited | Director | 04 Aug 2022 | 4 Years 2 Months | Current |
Auditor
Customer Shastra Private Limited is audited by KOTHEKAR AND ASSOCIATES for the financial year 2023.
| Auditor firm | Financial year | Firm registration number |
|---|---|---|
| KOTHEKAR AND ASSOCIATES | FY 2023 | 122211W |
Shareholding
The shareholding of Customer Shastra Private Limited is on record for 2 financial years, the latest being FY 2023, split between promoters, domestic institutions, foreign institutions, public shareholders and others.
| Shareholder category | FY 2023 | FY 2022 |
|---|---|---|
| Promoters | ||
| Domestic institutional investors (DII) | ||
| Foreign institutional investors (FII) | ||
| Public | ||
| Others |
To see the full shareholding pattern of Customer Shastra Private Limited, buy the company report.
Charges & borrowings
| Date | Charge ID | Lender | Amount | Status | Modified or satisfied on |
|---|---|---|---|---|---|
| 28 May 2024 | 100931209 | Others | ₹50 Lakh | Open |
Total charge records: 1 View all charges
Legal cases
No court or tribunal cases involving Customer Shastra Private Limited are on our record; a case search with case numbers, parties and status is in the company report Buy the company report.
MSME payment delays
No delayed payments to MSME suppliers are on our record for Customer Shastra Private Limited; the supplier-wise MSME Form 1 check is in the company report Buy the company report.
Employees & EPFO
Customer Shastra Private Limited has a workforce of 23 employees on its EPFO records as of Apr 08, 2024, across 1 active EPFO establishment.
GST
Customer Shastra has 1 GST registration: 1 active.
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 27AAJCC4844J1ZC | Maharashtra | Active | 21 Jun 2021 |
To see the full GST registrations and return filing status of Customer Shastra Private Limited, buy the company report.
Recent activity
Customer Shastra Private Limited has 3 board changes on record since 2021: 2 appointments and 1 cessation. The latest: Vidya Anandsiva Siva ceased to be Director on 15 Sep 2022.
Frequently asked questions
Customer Shastra is an active private limited company based in Navi Mumbai, Maharashtra, India. The company works in consumer professional services, within the travel and hospitality industry. It was incorporated on 14 May 2021 (5+ years old) and is registered under CIN U74999MH2021PTC360421.
Customer Shastra has 2 current directors:
- Anand Siva - Director
- Vernon Anthony Fernandes - Director
The latest financial statements of Customer Shastra on record with the MCA are for the year ended 31 March 2025. Its last annual general meeting was held on 30 September 2025. Year-wise statements from FY 2022 are in the company report.
The GSTIN of Customer Shastra is 27AAJCC4844J1ZC, registered in Maharashtra.
The CIN (Corporate Identification Number) of Customer Shastra is U74999MH2021PTC360421. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Customer Shastra was incorporated on 14 May 2021, making it 5+ years old. It is registered with the Registrar of Companies, Mumbai.
Vidya Anandsiva Siva ceased to be Director on 15 Sep 2022. Vernon Anthony Fernandes was appointed as Director on 04 Aug 2022. Anand Siva was appointed as Director on 14 May 2021.
Customer Shastra can be reached through the website customershastra.com. Its registered office is in Navi Mumbai, Maharashtra, India.
The registered office of Customer Shastra is at Flat 103 Plot 36 Sejal Devel Sector 18 Kharghar 410210, Navi Mumbai, Maharashtra, India – 410210.
Customer Shastra operates in the travel and hospitality industry, in the consumer professional services segment.
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