DPIIT recognised startup Government of India
Startup India
Customer Success Technology Private Limited
Customer Success Technology Private Limited - information technology in Delhi, India. Directors, charges & compliance details.
Revenue · FY 2024
₹84,500
▲ 737% YoY
Net loss · FY 2024
₹5.74 Lakh
Latest filing
EBITDA · FY 2024
-₹5.74 Lakh
Latest filing
Authorised capital
₹1 Lakh
Registered with MCA
Paid-up capital
₹1 Lakh
Issued & subscribed
Company age
5 yrs
Est. 2021
Directors on board
2
As per MCA filings
Active GSTINs
1
GST registered
About Customer Success Technology Private Limited
Data last updated:
Customer Success Technology Private Limited is a private limited company based in Delhi, India, recognised as a startup by DPIIT. It operates in the application development and software solutions segment of the technology and IT services sector. It was incorporated on 14 May 2021 and has been in existence for over 5 years.
The company is registered with the Registrar of Companies (ROC), Delhi, under CIN U72100DL2021PTC381090. Its GSTIN is 07AAJCC4816A1Z1 (Delhi).
The company has an authorised share capital of ₹1 Lakh and a paid-up capital of ₹1 Lakh. It is led by directors Ram Bachan and Mahendra Pratap Pal.
Its last annual general meeting (AGM) was held on 30 September 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at D – 2/546 – G No. 6/3 Pushta Sonia Vihar, Delhi, India – 110094.
As per the financials filed for FY 2024, the company reported a revenue of ₹84,500, reflecting significant growth compared to the previous year. For the same year it recorded a net loss of ₹5.74 Lakh and EBITDA of -₹5.74 Lakh.
The company is associated with 2 brands: Customer Success Technology and Team365 CRM.
Company details
CIN U72100DL2021PTC381090
Registration Number 381090
Incorporation Date 14 May 2021
ROC Delhi
Listing Status Unlisted
Company Status Active
Date of Last AGM 30 September 2025
Date of Balance Sheet 31 March 2025
DPIIT Recognition Recognised Startup
Key People
Ram Bachan Director Mahendra Pratap Pal Director Recognitions & Rankings of Customer Success Technology
Contact details
Customer Success Technology Private Limited's registered office is in Delhi, Delhi.
- Registered AddressD – 2/546 – G No. 6/3 Pushta Sonia Vihar, Delhi, India – 110094
- IndustryInformation Technology, Application Development & Software Solutions
Comprehensive company report
Customer Success Technology Private Limited - one report that includes everything
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
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Brands
Customer Success Technology operates two associated brands: Customer Success Technology and Team365 CRM. Each brand links to its own profile.
| Brand | Description | Website |
|---|---|---|
| Offers mobile app development, web services, and IT solutions for various industries. | customersuccess.ind.in | |
| CRM software for customer and sales management services. | team365.io |
Business activity
The main business activity of Customer Success Technology is information and communication. In detail, this covers publishing of computer operating systems, system software, application software, games, etc..
| Main activity group code | Main activity | Business activity code | Business activity | Share of turnover |
|---|---|---|---|---|
| J | Information and communication | J2 | Publishing of computer operating systems, system software, application software, games, etc. |
To see the full business activity and turnover split of Customer Success Technology Private Limited, buy the company report.
Financials of Customer Success Technology Private Limited
FY 2025 filings availableCustomer Success Technology Private Limited reported revenue of ₹84,500 (up 737% YoY) for FY 2024.
Revenue · FY 2024
₹84,500 ▲ 737%
Net loss · FY 2024
₹5.74 Lakh
EBITDA · FY 2024
-₹5.74 Lakh
Compounded Annual Growth Rate (CAGR)
Revenue CAGR growth
1 year
▲ 737%
EBITDA CAGR growth
1 year
▲ 49%
Revenue rose 737% in the latest year. EBITDA rose 49% in the latest year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2023-24 | FY 2022-23 | FY 2021-22 |
|---|---|---|---|
| Profit and Loss Statement | |||
| Revenue from Operations | |||
| Other Income | |||
| Total Revenue | |||
| Cost of Materials Consumed | |||
| Employee Benefit Expense | |||
| Finance Costs | |||
| Depreciation and Amortisation | |||
| Other Expenses | |||
| Total Expenses | |||
| EBITDA | -₹5.74 Lakh | ||
| Profit Before Tax | |||
| Tax Expense | |||
| Net Profit (PAT) | -₹5.74 Lakh | ||
| Balance Sheet | |||
| Share Capital | |||
| Reserves and Surplus | |||
| Net Worth (Total Equity) | |||
| Long-term Borrowings | |||
| Short-term Borrowings | |||
| Trade Payables | |||
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| Fixed Assets | |||
| Investments | |||
| Inventories | |||
| Trade Receivables | |||
| Cash and Bank Balance | |||
| Total Assets | |||
Financial Ratios
| Metrics | FY 2023-24 | FY 2022-23 | FY 2021-22 |
|---|---|---|---|
| Profitability | |||
| EBITDA Margin | |||
| Net Profit Margin | |||
| Return on Equity (ROE) | |||
| Return on Capital Employed (ROCE) | |||
| Return on Assets (ROA) | |||
| Liquidity and Debt | |||
| Current Ratio | |||
| Quick Ratio | |||
| Debt-to-Equity Ratio | |||
| Interest Coverage Ratio | |||
| Efficiency and Growth | |||
| Asset Turnover | |||
| Receivable Days | |||
| Payable Days | |||
| Inventory Days | |||
| Revenue Growth | |||
| Net Profit Growth | |||
To see the full financial statements and ratios of Customer Success Technology Private Limited, buy the company report.
Board of directors of Customer Success Technology Private Limited
Customer Success Technology has 2 directors on record. No former directors are listed.
Current Directors
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Ram Bachan Also directs: Allegient Unified Technology Private Limited | Director | 14 May 2021 | 5 Years 5 Months | Current |
| Mahendra Pratap Pal | Director | 14 May 2021 | 5 Years 5 Months | Current |
Peer comparison
Customer Success Technology Private Limited is compared with the 10 companies closest to it by revenue in the same principal business activity (publishing of computer operating systems, system software, application software, games, etc.), from the latest filed financials of each company.
| Company | Revenue | Net profit | Margin | Growth (1 yr) | Employees | Location |
|---|---|---|---|---|---|---|
| Kirana Pe Technology Private Limited | ₹84,879 (FY 2025) | -54.0% | Lucknow, Uttar Pradesh, India | |||
| Pop Entertainments Private Limited | ₹84,800 (FY 2019) | -10.0% | Ernakulam, Kerala, India | |||
| Bita Cloud Infotech Private Limited | ₹84,749 (FY 2024) | -65.0% | Bundi, Rajasthan, India | |||
| Enenr Info Private Limited | ₹84,746 (FY 2021) | Hyderabad, Telangana, India | ||||
| Nimbole Technology Solutions Private Limited | ₹84,713 (FY 2019) | 5.0% | Bangalore, Karnataka, India | |||
| Customer Success Technology Private Limitedthis company | ₹84,500 (FY 2024) | -₹5.74 Lakh | 737.0% | Delhi, India | ||
| Bunk Infotech Private Limited | ₹84,431 (FY 2024) | -77.0% | Indira Nagar, Postal Park, Bihar, India | |||
| LSN Technology Private Limited | ₹84,351 (FY 2021) | Satara, Maharashtra, India | ||||
| Av Informationtechnology Private Limited | ₹84,116 (FY 2021) | -82.0% | Bhopal, Madhya Pradesh, India | |||
| Alive Minds Media Private Limited | ₹84,010 (FY 2023) | Chennai, Tamil Nadu, India | ||||
| Dreamatic Software Private Limited | ₹84,000 (FY 2016) | Pune, Maharashtra, India |
To see the full peer comparison of Customer Success Technology Private Limited, buy the company report.
Legal cases
No court or tribunal cases involving Customer Success Technology Private Limited are on our record; a case search with case numbers, parties and status is in the company report Buy the company report.
MSME payment delays
No delayed payments to MSME suppliers are on our record for Customer Success Technology Private Limited; the supplier-wise MSME Form 1 check is in the company report Buy the company report.
GST
Customer Success Technology has 1 GST registration: 1 active.
Total GSTINs
1
Active
1
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 07AAJCC4816A1Z1 | Delhi | Active | 31 Dec 2021 |
To see the full GST registrations and return filing status of Customer Success Technology Private Limited, buy the company report.
Recent activity
Customer Success Technology Private Limited has 2 board changes on record since 2021: 2 appointments. The latest: Mahendra Pratap Pal was appointed as Director on 14 May 2021.
AGM
Customer Success Technology Private Limited last Annual general meeting of members was held on 30 Sep 2025 as per latest MCA records.
Filing
Customer Success Technology Private Limited has filed its annual Financial statements for the year ended 31 Mar 2025 with Roc Delhi Ii.
Appointed
Mahendra Pratap Pal was appointed as Director.
Appointed
Ram Bachan was appointed as Director.
Incorporation
14 May 2021
Customer Success Technology Private Limited was registered on 14 May 2021 with Roc Delhi Ii & aged 5 years 5 months as per MCA records.
Frequently asked questions
Customer Success Technology is an active private limited company based in Delhi, India. The company works in application development and software solutions, within the information technology industry. It was incorporated on 14 May 2021 (5+ years old) and is registered under CIN U72100DL2021PTC381090.
Customer Success Technology has 2 current directors:
- Ram Bachan - Director
- Mahendra Pratap Pal - Director
The latest financial statements of Customer Success Technology on record with the MCA are for the year ended 31 March 2025. Its last annual general meeting was held on 30 September 2025. Year-wise statements from FY 2022 are in the company report.
The GSTIN of Customer Success Technology is 07AAJCC4816A1Z1, registered in Delhi.
The CIN (Corporate Identification Number) of Customer Success Technology is U72100DL2021PTC381090. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Customer Success Technology was incorporated on 14 May 2021, making it 5+ years old. It is registered with the Registrar of Companies, Delhi.
The peers of Customer Success Technology by revenue are Kirana Pe Technology Private Limited, Pop Entertainments Private Limited, Bita Cloud Infotech Private Limited, Enenr Info Private Limited, Nimbole Technology Solutions Private Limited and 5 more, all in the same principal business activity (publishing of computer operating systems, system software, application software, games, etc.).
Mahendra Pratap Pal was appointed as Director on 14 May 2021. Ram Bachan was appointed as Director on 14 May 2021.
Yes, Customer Success Technology is recognised as a startup by the Department for Promotion of Industry and Internal Trade (DPIIT).
The registered office of Customer Success Technology is at D – 2546 – G No. 63 Pushta Sonia Vihar, Delhi, India – 110094.
Customer Success Technology operates in the information technology industry, in the application development and software solutions segment.
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