About Kayako Support Systems Private Limited
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Kayako Support Systems Private Limited is a private limited company based in Jalandhar, Punjab, India, a subsidiary of Onsite Support Systems Pte Ltd. It operates in the IT consulting and support services segment of the technology and IT services sector. It was incorporated on 14 July 2010 and has been in existence for over 16 years.
The company is registered with the Registrar of Companies (ROC), Chandigarh, under CIN U72900PB2010PTC034092. The company has 2 GST registrations on record, none of which is active.
The company has an authorised share capital of ₹8 Cr and a paid-up capital of ₹2 Lakh. It is led by directors Dheeraj Shoor and Varun Shoor.
Its last annual general meeting (AGM) was held on 01 September 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at SCO – 9A 1st Floor Vrs Arcade Mithapur Road Jalandhar City Shopping Center Village, Khingra, Punjab, India – 144003.
As per the financials filed for FY 2021, the company reported a revenue of ₹6.86 Lakh, a growth of 2% compared to the previous year. For the same year it recorded a net loss of ₹29.47 Lakh (net margin -429.4%) and EBITDA of -₹36.28 Lakh. Revenue has declined at a compounded annual rate (CAGR) of 82% over three years and 66% over five years.
The company has about 35 employees on its provident fund (EPFO) records.
As per MCA filings, the company has satisfied charges of ₹71 Lakh on record.
The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website kayako.com.
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- Registered AddressSCO – 9A 1st Floor Vrs Arcade Mithapur Road Jalandhar City Shopping Center Village, Khingra, Punjab, India – 144003
- IndustryInformation Technology, IT Consulting & Support Services
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
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Financials of Kayako Support Systems Private Limited FY 2025 filings available
Kayako Support Systems Private Limited reported revenue of ₹6.86 Lakh (up 2% YoY) for FY 2021.
Compounded Annual Growth Rate (CAGR) of Kayako Support Systems Private Limited
Revenue rose 2% in the latest year, though over five years it has declined at a compounded annual rate (CAGR) of 66%. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary of Kayako Support Systems Private Limited
| Metrics | FY 2020-21 | FY 2019-20 | FY 2018-19 | FY 2017-18 | FY 2016-17 |
|---|---|---|---|---|---|
| Profit and Loss Statement | |||||
| Revenue from Operations | •••• | •••• | •••• | •••• | •••• |
| Other Income | •••• | •••• | •••• | •••• | •••• |
| Total Revenue | ₹6.86 Lakh | •••• | •••• | •••• | •••• |
| Cost of Materials Consumed | •••• | •••• | •••• | •••• | •••• |
| Employee Benefit Expense | •••• | •••• | •••• | •••• | •••• |
| Finance Costs | •••• | •••• | •••• | •••• | •••• |
| Depreciation and Amortisation | •••• | •••• | •••• | •••• | •••• |
| Other Expenses | •••• | •••• | •••• | •••• | •••• |
| Total Expenses | •••• | •••• | •••• | •••• | •••• |
| EBITDA | -₹36.28 Lakh | •••• | •••• | •••• | •••• |
| Profit Before Tax | •••• | •••• | •••• | •••• | •••• |
| Tax Expense | •••• | •••• | •••• | •••• | •••• |
| Net Profit (PAT) | -₹29.47 Lakh | •••• | •••• | •••• | •••• |
| Balance Sheet | |||||
| Share Capital | •••• | •••• | •••• | •••• | •••• |
| Reserves and Surplus | •••• | •••• | •••• | •••• | •••• |
| Net Worth (Total Equity) | •••• | •••• | •••• | •••• | •••• |
| Long-term Borrowings | •••• | •••• | •••• | •••• | •••• |
| Short-term Borrowings | •••• | •••• | •••• | •••• | •••• |
| Trade Payables | •••• | •••• | •••• | •••• | •••• |
| Total Liabilities | •••• | •••• | •••• | •••• | •••• |
| Fixed Assets | •••• | •••• | •••• | •••• | •••• |
| Investments | •••• | •••• | •••• | •••• | •••• |
| Inventories | •••• | •••• | •••• | •••• | •••• |
| Trade Receivables | •••• | •••• | •••• | •••• | •••• |
| Cash and Bank Balance | •••• | •••• | •••• | •••• | •••• |
| Total Assets | •••• | •••• | •••• | •••• | •••• |
Financial Ratios of Kayako Support Systems Private Limited
| Metrics | FY 2020-21 | FY 2019-20 | FY 2018-19 | FY 2017-18 | FY 2016-17 |
|---|---|---|---|---|---|
| Profitability | |||||
| EBITDA Margin | •••• | •••• | •••• | •••• | •••• |
| Net Profit Margin | -429.4% | •••• | •••• | •••• | •••• |
| Return on Equity (ROE) | •••• | •••• | •••• | •••• | •••• |
| Return on Capital Employed (ROCE) | •••• | •••• | •••• | •••• | •••• |
| Return on Assets (ROA) | •••• | •••• | •••• | •••• | •••• |
| Liquidity and Debt | |||||
| Current Ratio | •••• | •••• | •••• | •••• | •••• |
| Quick Ratio | •••• | •••• | •••• | •••• | •••• |
| Debt-to-Equity Ratio | •••• | •••• | •••• | •••• | •••• |
| Interest Coverage Ratio | •••• | •••• | •••• | •••• | •••• |
| Efficiency and Growth | |||||
| Asset Turnover | •••• | •••• | •••• | •••• | •••• |
| Receivable Days | •••• | •••• | •••• | •••• | •••• |
| Payable Days | •••• | •••• | •••• | •••• | •••• |
| Inventory Days | •••• | •••• | •••• | •••• | •••• |
| Revenue Growth | •••• | •••• | •••• | •••• | •••• |
| Net Profit Growth | •••• | •••• | •••• | •••• | •••• |
Paid data: the figures shown as dots are available after purchase of the company report. Figures as filed with the MCA in Form AOC-4. The full year-wise statements and ratios of Kayako Support Systems are in the company report.
Financial statements from 2015
Earlier years and trend charts are in the company report.
- Income statements
- Balance sheets
- Cash-flow statements
- Ratios and benchmarks
Verified entity values are shown only after access is granted.
Auditor Details of Kayako Support Systems Private Limited
Kayako Support Systems Private Limited is audited by KOUL VIJH ASSOCIATES for the financial year 2020.
| Name | Status | Appointment Date | Cessation Date |
|---|---|---|---|
| KOUL VIJH ASSOCIATES | Locked | Locked | Locked |
Complete auditor history
Appointment and cessation dates and past auditor changes are in the company report.
- Appointment status
- Appointment dates
- Cessation dates
- Auditor changes
Verified entity values are shown only after access is granted.
Board of Directors of Kayako Support Systems Private Limited
Kayako Support Systems has 2 current directors and 6 former directors. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Dheeraj Shoor | Director | 10 Aug 2017 | 9 Years 2 Months | Current |
| Varun Shoor | Director | 26 Aug 2017 | 9 Years 1 Months | Current |
Ownership and Shareholding of Kayako Support Systems Private Limited
Shareholding and ownership data
Promoter, institutional, public and beneficial ownership figures are in the company report.
- Ownership categories
- Historical changes
- Group structure
- FII and DII holdings
Verified entity values are shown only after access is granted.
Charges & Borrowings of Kayako Support Systems Private Limited
| Date | Lender | Amount | Status |
|---|---|---|---|
| 25 Mar 2015 | Citi Bank N.A. | ₹71 Lakh | Satisfied |
Total charge records: 1 View all charges
Employees and EPFO Compliance at Kayako Support Systems Private Limited
Kayako Support Systems Private Limited has a workforce of 35 employees as of Apr 07, 2024.
Employee and EPFO history
Monthly headcount, contribution history and filing status are in the company report.
- Monthly headcount
- PF contributions
- ECR filing status
- Establishment history
Verified entity values are shown only after access is granted.
News related to Kayako Support Systems Private Limited
Recent Activity on Kayako Support Systems Private Limited
Kayako Support Systems Private Limited has 8 board changes on record since 2013: 2 appointments and 6 cessations. The latest: Dheeraj Shoor ceased to be Additional Director on 30 Sep 2017.
1 earlier event is listed in the company report.
Credit Ratings, Litigation & Regulatory Alerts for Kayako Support Systems Private Limited
Credit ratings, litigation, and regulatory alerts
Credit ratings, court records and regulatory alerts are in the company report.
- Rating history
- Court and tribunal cases
- Regulatory alerts
- Director-linked violations
Verified entity values are shown only after access is granted.
MSME Payment Delays by Kayako Support Systems Private Limited
MSME payment history
Amounts due to small suppliers, the reasons given and MSME-1 filings are in the company report.
- Outstanding amounts
- Delay periods and reasons
- MSME-1 filing history
- Vendor payment signals
Verified entity values are shown only after access is granted.
Subsidiaries & Group Companies of Kayako Support Systems Private Limited
Corporate group structure
Parent, subsidiary, associate and joint venture records with holdings are in the company report.
- Parent company
- Subsidiaries and ownership
- Associates and joint ventures
- Entity investments
Verified entity values are shown only after access is granted.
GST Compliance of Kayako Support Systems Private Limited
Kayako Support Systems has 2 GST registrations on record, and all of them have been cancelled or are inactive. Only active GST numbers are listed on this page.
GST registrations and filing compliance
State-wise GST registrations, return filing status and HSN or SAC codes are in the company report.
- GSTIN registrations
- State-wise filing status
- HSN and SAC details
- Tax jurisdiction records
Verified entity values are shown only after access is granted.
MCA Filings & Documents of Kayako Support Systems Private Limited
MCA filings and documents
Filed forms, annual returns, financial statements and charge filings with their dates are in the company report.
- Incorporation documents
- Annual returns and statements
- Charge filings
- Complete filing index
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Kayako Support Systems Private Limited
Kayako Support Systems is an active private limited company based in Jalandhar, Punjab, India. The company works in IT consulting and support services, within the information technology industry. It was incorporated on 14 July 2010 (16+ years old) and is registered under CIN U72900PB2010PTC034092.
Kayako Support Systems reported revenue of ₹6.86 Lakh for FY 2021 (up 2% YoY).
Kayako Support Systems has 2 current directors:
- Dheeraj Shoor - Director
- Varun Shoor - Director
Kayako Support Systems reported a net loss of ₹29.47 Lakh (net margin -429.4%) and EBITDA of -₹36.28 Lakh for FY 2021, as per its filed financial statements.
The compounded annual growth rate (CAGR) of the revenue of Kayako Support Systems is -82% over three years and -66% over five years. In the latest year (FY 2021) revenue rose 2%. CAGR is the steady yearly rate that links the first and the last year.
No. Kayako Support Systems has 2 GST registrations on record and all of them are cancelled or inactive.
The CIN (Corporate Identification Number) of Kayako Support Systems is U72900PB2010PTC034092. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Kayako Support Systems was incorporated on 14 July 2010, making it 16+ years old. It is registered with the Registrar of Companies, Chandigarh.
Dheeraj Shoor ceased to be Additional Director on 30 Sep 2017. Varun Shoor ceased to be Additional Director on 30 Sep 2017. Varun Shoor was appointed as Director on 26 Aug 2017. Kayako Support Systems has 8 board changes on record in total.
Kayako Support Systems can be reached through the website kayako.com. Its registered office is in Jalandhar, Punjab, India.