About Loyalty Solutions & Research Private Limited
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Loyalty Solutions & Research Private Limited is a private limited company based in New Delhi, Delhi, India, a subsidiary of Resilient Innovations Private Limited. It operates in the general e-commerce platforms segment of the e-commerce sector. It was incorporated on 28 February 2006 and has been in existence for over 20 years.
The company is registered with the Registrar of Companies (ROC), Delhi, under CIN U62099DL2006PTC390708. Its GSTIN is 07AABCL1714C1Z5 (Delhi). The company holds 4 GST registrations, of which 3 are active.
The company has an authorised share capital of ₹25 Cr and a paid-up capital of ₹21.75 Cr. It was formerly known as Loyalty Solutions & Research Limited. It is led by directors Nalin Negi and Sumeet Singh.
Its last annual general meeting (AGM) was held on 22 August 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at 3rd Floor Ramnath House 18 Community Centre Opp. Jet Airways Yusuf Sarai, New Delhi, Delhi, India – 110049.
As per the financials filed for FY 2025, the company reported a revenue of ₹81.42 Cr, a decline of 11% compared to the previous year. For the same year it recorded a net profit of ₹12.34 Cr (net margin 15.2%) and EBITDA of ₹9.64 Cr (EBITDA margin 11.8%). Revenue has declined at a compounded annual rate (CAGR) of 22% over three years and 18% over five years.
The company has about 51 employees on its provident fund (EPFO) records.
The company is associated with 1 brand: Zillion. As per MCA filings, the company has open charges of ₹830.07 Cr and satisfied charges of ₹35 Cr on record. Court records list 16 cases involving the company, including 15 filed by the company and 1 filed against it. The company has 13 deals on record (11 secondary share transfers, 1 funding round, 1 acquisition), with disclosed funding of ₹5.58 Cr; the latest was in June 2021. The company has 2 MSME Form 1 returns on record for the period ending Sep 2022, listing 2 overdue payments to 1 micro and small supplier.
The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website payback.in.
Company details
CIN history
Loyalty Solutions & Research has 5 previous CINs, indicating changes in the company's corporate structure or registration details. The current CIN is U62099DL2006PTC390708, which is the unique identifier assigned by the Registrar of Companies.
| CIN | Status |
|---|---|
| U62099DL2006PTC390708 | Current |
| U74130HR2006PTC058107 | Previous |
| U74130DL2006PTC390708 | Previous |
| U74130MH2006PTC160084 | Previous |
| U74130MH2006PLC160084 | Previous |
| U74130KA2006PTC059425 | Previous |
Contact details
Loyalty Solutions & Research Private Limited's registered office is in New Delhi, Delhi.
- Social Media
- Apps
- Registered Address3rd Floor Ramnath House 18 Community Centre Opp. Jet Airways Yusuf Sarai, New Delhi, Delhi, India – 110049
- IndustryE-Commerce, General E-Commerce Platforms
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
Brands
Loyalty Solutions & Research operates one associated brand: Zillion. Each brand links to its own profile.
| Brand | Description | Website |
|---|---|---|
| Rewards on multi-category products are offered through an online platform. | zillionrewards.in |
Business activity
The main business activity of Loyalty Solutions & Research is support service to organizations. In detail, this covers other support services to organizations.
| Main activity group code | Main activity | Business activity code | Business activity | Share of turnover |
|---|---|---|---|---|
| N | Support service to Organizations | N7 | Other support services to organizations |
To see the full business activity and turnover split of Loyalty Solutions & Research Private Limited, buy the company report.
Financials of Loyalty Solutions & Research Private Limited
FY 2025 filings availableLoyalty Solutions & Research Private Limited reported revenue of ₹81.42 Cr (down 11% YoY) for FY 2025.
Compounded Annual Growth Rate (CAGR)
Revenue has declined at a compounded annual rate (CAGR) of 18% over five years, including a 11% fall in the latest year. EBITDA rose 191% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
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| EBITDA | ₹9.64 Cr | ||||
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| Net Profit (PAT) | ₹12.34 Cr | ||||
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Financial Ratios
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
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| Profitability | |||||
| EBITDA Margin | 11.8% | ||||
| Net Profit Margin | 15.2% | ||||
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To see the full financial statements and ratios of Loyalty Solutions & Research Private Limited, buy the company report.
Board of directors of Loyalty Solutions & Research Private Limited
Loyalty Solutions & Research has 2 current directors and 33 former directors. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Nalin Negi | Director | 05 Jan 2023 | 3 Years 9 Months | Current |
| Sumeet Singh Also directs: Unity Small Finance Bank Limited | Director | 02 Jun 2021 | 5 Years 4 Months | Current |
Charges & borrowings
| Date | Charge ID | Lender | Amount | Status | Modified or satisfied on |
|---|---|---|---|---|---|
| 28 Nov 2025 | 101204165 | Others | ₹45 Cr | Open | |
| 15 Oct 2025 | 101180340 | Others | ₹50 Cr | Open | |
| 01 Oct 2025 | 101173425 | Others | ₹50 Cr | Open | |
| 28 Aug 2025 | 101158991 | Others | ₹50 Cr | Open | |
| 30 Jul 2025 | 101142216 | Others | ₹50 Cr | Open |
To see the full charge records of Loyalty Solutions & Research Private Limited, buy the company report.
Total charge records: 18 View all charges
Deals & funding
Loyalty Solutions & Research Private Limited has 13 deals on record (11 secondary share transfers, 1 funding round, 1 acquisition), with disclosed funding of ₹5.58 Cr; the latest was in June 2021.
Deals on record (5 of 13)
| When | Deal | Amount | Parties |
|---|---|---|---|
| Jun 2021 | Secondary share transfer | Undisclosed | Buyer: Resilient Innovations Private Limited Seller: Loyalty Partner Singapore Pte Ltd, Icici Venture |
| Aug 2019 | Secondary share transfer | Undisclosed | Seller: Loyalty Esop Trust |
| Nov 2017 | Secondary share transfer | Undisclosed | Buyer: Loyalty Partner Singapore Pte Ltd Seller: an individual |
| Oct 2017 | Secondary share transfer | Undisclosed | Buyer: Loyalty Partner Singapore Pte Ltd Seller: an individual |
| May 2010 | Secondary share transfer | Undisclosed | Buyer: Loyalty Partner Singapore Pte Ltd Seller: Icici Venture, BCCL, Techprocess Payment Services Limited |
To see the full deal history of Loyalty Solutions & Research Private Limited, buy the company report.
Deal records are compiled from filings and public sources; amounts are shown only where the source reported them.
Legal cases
Loyalty Solutions & Research Private Limited has 16 court cases on record: 15 filed by Loyalty Solutions & Research, 1 filed against it. All cases are disposed.
Cases by court
| Court | Cases | Against the company | Pending |
|---|---|---|---|
| District courts | 13 | 1 | 0 |
| High courts | 3 | 0 | 0 |
Cases on record (5 of 16)
| Court | Type of case | Party | Status |
|---|---|---|---|
| District court, South, Delhi | Commercial suit | Filed by the company against Expedient Healthcare Marketing Pvt. Ltd. (Healthians) | Disposed |
| District court, BENGALURU, Karnataka | Court case (Com.O.S.) | Filed by the company against M/S Qwikcilver Solutions Private Limited | Disposed |
| District court, BENGALURU, Karnataka | Court case (Com.O.S.) | Filed by the company against M/S Qwikcilver Solutions Private Limited | Disposed |
| District court, BENGALURU, Karnataka | Civil suit | Filed by the company against Omnipresent Retail India Pvt.Ltd. | Disposed |
| District court, BENGALURU, Karnataka | Civil suit | Filed by the company against Koovs Marketing Consulting Pvt Ltd | Disposed |
To see the full case history of Loyalty Solutions & Research Private Limited, buy the company report.
Case records are compiled from court listings and may lag the court's own records. A case filed against a company is not a finding against it.
MSME payment delays
Loyalty Solutions & Research Private Limited has 2 MSME Form 1 returns on record for the period ending Sep 2022, listing 2 overdue payments to 1 micro and small supplier. Companies must report dues to micro and small suppliers that stay unpaid for more than 45 days in a half-yearly MSME Form 1 return.
Suppliers with reported dues (1 of 1)
| Supplier | Amount due | Due since | Reported on |
|---|---|---|---|
| Resilient Innovations Private Limited |
To see the full MSME payment records of Loyalty Solutions & Research Private Limited, buy the company report.
Individuals and sole proprietors among the suppliers are not named.
GST
Loyalty Solutions & Research has 4 GST registrations: 3 active and 1 cancelled or inactive.
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 07AABCL1714C1Z5 | Delhi | Active | 07 Oct 2021 |
| 06AABCL1714C1Z7 | Haryana | Active | 01 Jul 2017 |
| 27AABCL1714C1Z3 | Maharashtra | Active | 04 Oct 2023 |
To see the full GST registrations and return filing status of Loyalty Solutions & Research Private Limited, buy the company report.
Recent activity
Loyalty Solutions & Research Private Limited has 35 board changes on record since 2008: 2 appointments and 33 cessations. The latest: Nalin Negi ceased to be Additional Director on 29 Sep 2023.
46 earlier events are in the company report.
News
Frequently asked questions
Loyalty Solutions & Research is an active private limited company based in New Delhi, Delhi, India. The company works in general e-commerce platforms, within the e-commerce industry. It was incorporated on 28 February 2006 (20+ years old) and is registered under CIN U62099DL2006PTC390708.
Loyalty Solutions & Research has 2 current directors:
- Nalin Negi - Director
- Sumeet Singh - Director
The latest financial statements of Loyalty Solutions & Research on record with the MCA are for the year ended 31 March 2025. Its last annual general meeting was held on 22 August 2025. Year-wise statements from 2015 are in the company report.
The GSTIN of Loyalty Solutions & Research is 07AABCL1714C1Z5, registered in Delhi. The company has 4 GST registrations in all, of which 3 are active and 1 is cancelled or inactive. Other active GSTINs include 06AABCL1714C1Z7 (Haryana), 27AABCL1714C1Z3 (Maharashtra).
The CIN (Corporate Identification Number) of Loyalty Solutions & Research is U62099DL2006PTC390708. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Loyalty Solutions & Research has 16 court cases on record: 15 filed by the company and 1 filed against it. Most are in the district courts.
Loyalty Solutions & Research was incorporated on 28 February 2006, making it 20+ years old. It is registered with the Registrar of Companies, Delhi.
Loyalty Solutions & Research has 13 deals on record (11 secondary share transfers, 1 funding round, 1 acquisition), with disclosed funding of ₹5.58 Cr; the latest was in June 2021.
Nalin Negi ceased to be Additional Director on 29 Sep 2023. Nalin Negi was appointed as Director on 05 Jan 2023. Raghuvender ceased to be Company Secretary on 11 Feb 2022. Loyalty Solutions & Research has 35 board changes on record in total.
Loyalty Solutions & Research has 2 MSME Form 1 returns on record for the period ending Sep 2022, listing 2 overdue payments to 1 micro and small supplier. The latest return was filed on 08 Feb 2024.
Loyalty Solutions & Research can be reached through the website payback.in. Its registered office is in New Delhi, Delhi, India.