About Pacific BPO Private Limited
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Pacific BPO Private Limited is a private limited company based in Chennai, Tamil Nadu, India, a subsidiary of Access Healthcare Services Private Limited. It operates in the business process outsourcing sector. It was incorporated on 07 January 2010 and has been in existence for over 16 years.
The company is registered with the Registrar of Companies (ROC), Chennai, under CIN U72900TN2010PTC128974. Its GSTIN is 33AAFCP2815C1ZY (Tamil Nadu). The company holds 5 GST registrations, of which 3 are active.
The company has an authorised share capital of ₹1.01 Cr and a paid-up capital of ₹52.01 Lakh. It is led by directors Shaji Ravi and Kannan Balaji.
Its last annual general meeting (AGM) was held on 31 October 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at Sp – 31 A Kochar Technology Park Ambattur Industrial Estate, Chennai, Tamil Nadu, India – 600058.
As per the financials filed for FY 2025, the company reported a revenue of ₹617.78 Cr, a growth of 35% compared to the previous year. For the same year it recorded a net profit of ₹72.01 Cr (net margin 11.7%) and EBITDA of ₹129.41 Cr (EBITDA margin 20.9%). Revenue has grown at a compounded annual rate (CAGR) of 46% over three years and 31% over five years.
The company has about 6,370 employees on its provident fund (EPFO) records.
The company is associated with 1 brand: Access Healthcare. As per MCA filings, the company has satisfied charges of ₹52.9 Cr on record. Court records list 96 cases involving the company, including 94 filed by the company and 2 filed against it; 38 cases are pending. The company has 9 deals on record (5 funding rounds, 3 secondary share transfers, 1 acquisition), with disclosed funding of ₹52.4 Lakh; the latest was in August 2018. The company has 7 MSME Form 1 returns on record between 2019 and 2023, listing 14 overdue payments to 8 micro and small suppliers.
The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website pacificbpo.com.
Company details
CIN history
Pacific BPO has one previous CIN (Corporate Identification Number): U72900DL2010PTC197742. The current CIN is U72900TN2010PTC128974, which is the unique identifier assigned by the Registrar of Companies.
| CIN | Status |
|---|---|
| U72900TN2010PTC128974 | Current |
| U72900DL2010PTC197742 | Previous |
Contact details
Pacific BPO Private Limited's registered office is in Chennai, Tamil Nadu. Its website is pacificbpo.com. Its e-mail address and telephone number are in the company report.
- Email
- Telephone
- Website
- Social Media
- Registered AddressSp – 31 A Kochar Technology Park Ambattur Industrial Estate, Chennai, Tamil Nadu, India – 600058
- IndustryBusiness Outsourcing, Business Process Outsourcing
To see the full contact details of Pacific BPO Private Limited, buy the company report.
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
Brands
Pacific BPO operates one associated brand: Access Healthcare. Each brand links to its own profile.
| Brand | Description | Website |
|---|---|---|
| Medical billing, coding, transcription, and verification services are provided. | pacificbpo.com |
Business activity
The main business activity of Pacific BPO is support service to organizations. In detail, this covers office administrative and other business activities including call centers, organising conventions, collection agencies, packaging activities etc..
| Main activity group code | Main activity | Business activity code | Business activity | Share of turnover |
|---|---|---|---|---|
| N | Support service to Organizations | N6 | Office administrative and other business activities including call centers, organising conventions, collection agencies, packaging activities etc. |
To see the full business activity and turnover split of Pacific BPO Private Limited, buy the company report.
Financials of Pacific BPO Private Limited
FY 2025 filings availablePacific BPO Private Limited reported revenue of ₹617.78 Cr (up 35% YoY) for FY 2025.
Compounded Annual Growth Rate (CAGR)
Revenue has grown at a compounded annual rate (CAGR) of 31% over five years, including 35% growth in the latest year. EBITDA rose 27% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
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| EBITDA | ₹129.41 Cr | ||||
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| Net Profit (PAT) | ₹72.01 Cr | ||||
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Financial Ratios
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
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| Profitability | |||||
| EBITDA Margin | 20.9% | ||||
| Net Profit Margin | 11.7% | ||||
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To see the full financial statements and ratios of Pacific BPO Private Limited, buy the company report.
Board of directors of Pacific BPO Private Limited
Pacific BPO has 2 current directors and 5 former directors. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Shaji Ravi Also directs: Sakiaa Ventures LLP, Sakiaa Boutique LLP | Director | 29 Aug 2018 | 8 Years 2 Months | Current |
| Kannan Balaji | Additional Director | 03 Sep 2025 | 1 Years 1 Months | Current |
Auditor
Pacific BPO Private Limited is audited by S.R. Batliboi & Associates LLP for the financial year 2023.
| Auditor firm | Financial year | Firm registration number |
|---|---|---|
| S.R. Batliboi & Associates LLP | FY 2023 | 101049W/E300004 |
Shareholding
The shareholding of Pacific BPO Private Limited is on record for 5 financial years, the latest being FY 2023, split between promoters, domestic institutions, foreign institutions, public shareholders and others.
| Shareholder category | FY 2023 | FY 2021 | FY 2020 | FY 2019 | FY 2018 |
|---|---|---|---|---|---|
| Promoters | |||||
| Domestic institutional investors (DII) | |||||
| Foreign institutional investors (FII) | |||||
| Public | |||||
| Others |
To see the full shareholding pattern of Pacific BPO Private Limited, buy the company report.
Charges & borrowings
| Date | Charge ID | Lender | Amount | Status | Modified or satisfied on |
|---|---|---|---|---|---|
| 15 Sep 2020 | 100378277 | Hdfc Bank Limited | ₹45 Cr | Satisfied | |
| 29 Jul 2019 | 100279133 | Axis Bank Limited | ₹35 Lakh | Satisfied | |
| 09 Dec 2016 | 100104901 | Citi Bank N.A. | ₹3 Cr | Satisfied | |
| 21 Oct 2014 | 10533333 | Citi Bank N.A. | ₹1 Cr | Satisfied | |
| 27 Mar 2014 | 10495437 | Corporation Bank | ₹15 Lakh | Satisfied |
To see the full charge records of Pacific BPO Private Limited, buy the company report.
Total charge records: 7 View all charges
Deals & funding
Pacific BPO Private Limited has 9 deals on record (5 funding rounds, 3 secondary share transfers, 1 acquisition), with disclosed funding of ₹52.4 Lakh; the latest was in August 2018.
Deals on record (5 of 9)
| When | Deal | Amount | Parties |
|---|---|---|---|
| Aug 2018 | Acquisition | ₹116.08 Cr | Buyer: Access Healthcare Services Private Limited Seller: Pacific Ventures LLP , 3 individuals |
| Aug 2018 | Funding round | ₹1.2 Lakh | Investors: Pacific Ventures LLP , 3 individuals |
| Sep 2011 | Secondary share transfer | Undisclosed | Buyer: 4 individuals Seller: Pacific Ventures LLP |
| Dec 2010 | Funding round | ₹31 Lakh | Investors: Pacific Ventures LLP |
| Aug 2010 | Funding round | ₹20 Lakh | Investors: Pacific Ventures LLP |
To see the full deal history of Pacific BPO Private Limited, buy the company report.
Deal records are compiled from filings and public sources; amounts are shown only where the source reported them.
Legal cases
Pacific BPO Private Limited has 96 court cases on record: 94 filed by Pacific BPO, 2 filed against it. 38 cases are pending and 58 are disposed.
Cases by court
| Court | Cases | Against the company | Pending |
|---|---|---|---|
| District courts | 96 | 2 | 38 |
Cases on record (5 of 96)
| Court | Type of case | Party | Status |
|---|---|---|---|
| District court, Shahdara, Delhi | Criminal case | Filed against the company | Pending |
| District court, Gautam Buddha Nagar, Uttar Pradesh | Civil suit | Filed by the company against an individual | Pending |
| District court, South East, Delhi | Civil suit | Filed by the company against an individual | Pending |
| District court, Gautam Buddha Nagar, Uttar Pradesh | Civil suit | Filed by the company against an individual | Pending |
| District court, Gautam Buddha Nagar, Uttar Pradesh | Criminal case | Filed by the company against an individual | Pending |
To see the full case history of Pacific BPO Private Limited, buy the company report.
Case records are compiled from court listings and may lag the court's own records. A case filed against a company is not a finding against it.
MSME payment delays
Pacific BPO Private Limited has 7 MSME Form 1 returns on record between 2019 and 2023, listing 14 overdue payments to 8 micro and small suppliers. Companies must report dues to micro and small suppliers that stay unpaid for more than 45 days in a half-yearly MSME Form 1 return.
Suppliers with reported dues (5 of 8)
To see the full MSME payment records of Pacific BPO Private Limited, buy the company report.
Individuals and sole proprietors among the suppliers are not named.
Employees & EPFO
Pacific BPO Private Limited has a workforce of 6,370 employees on its EPFO records as of Mar 22, 2024, across 1 active EPFO establishment.
GST
Pacific BPO has 5 GST registrations: 3 active and 2 cancelled or inactive.
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 33AAFCP2815C1ZY | Tamil Nadu | Active | 13 Jan 2020 |
| 09AAFCP2815C1ZP | Uttar Pradesh | Active | 01 Jul 2017 |
| 32AAFCP2815C1Z0 | Kerala | Active | 01 Jul 2017 |
To see the full GST registrations and return filing status of Pacific BPO Private Limited, buy the company report.
Recent activity
Pacific BPO Private Limited has 8 board changes on record since 2011: 3 appointments and 5 cessations. The latest: Kannan Balaji was appointed as Additional Director on 03 Sep 2025.
15 earlier events are in the company report.
Frequently asked questions
Pacific BPO is an active private limited company based in Chennai, Tamil Nadu, India. The company works in business process outsourcing, within the business outsourcing industry. It was incorporated on 07 January 2010 (16+ years old) and is registered under CIN U72900TN2010PTC128974.
Pacific BPO has 2 current directors:
- Shaji Ravi - Director
- Kannan Balaji - Additional Director
The latest financial statements of Pacific BPO on record with the MCA are for the year ended 31 March 2025. Its last annual general meeting was held on 31 October 2025. Year-wise statements from 2015 are in the company report.
The GSTIN of Pacific BPO is 33AAFCP2815C1ZY, registered in Tamil Nadu. The company has 5 GST registrations in all, of which 3 are active and 2 are cancelled or inactive. Other active GSTINs include 09AAFCP2815C1ZP (Uttar Pradesh), 32AAFCP2815C1Z0 (Kerala).
The CIN (Corporate Identification Number) of Pacific BPO is U72900TN2010PTC128974. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Pacific BPO has 96 court cases on record: 94 filed by the company and 2 filed against it. 38 are pending.
Pacific BPO was incorporated on 07 January 2010, making it 16+ years old. It is registered with the Registrar of Companies, Chennai.
Pacific BPO has 9 deals on record (5 funding rounds, 3 secondary share transfers, 1 acquisition), with disclosed funding of ₹52.4 Lakh; the latest was in August 2018.
Kannan Balaji was appointed as Additional Director on 03 Sep 2025. Shaji Ravi ceased to be Additional Director on 30 Sep 2019. Naveen Trehan ceased to be Director on 29 Aug 2018. Pacific BPO has 8 board changes on record in total.
Pacific BPO has 7 MSME Form 1 returns on record between 2019 and 2023, listing 14 overdue payments to 8 micro and small suppliers. The latest return was filed on 18 Dec 2023.
Pacific BPO can be reached through the website pacificbpo.com. Its registered office is in Chennai, Tamil Nadu, India.
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