About Phoenix Customer Care Private Limited
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Phoenix Customer Care Private Limited is a private limited company based in Ahmedabad, Gujarat, India. It operates in the collection agencies segment of the business services sector. It was incorporated on 22 April 2008 and has been in existence for over 18 years.
The company is registered with the Registrar of Companies (ROC), Ahmedabad, under CIN U93090GJ2008PTC053644. Its GSTIN is 24AAECP6568P1ZP (Gujarat).
The company has an authorised share capital of ₹1 Lakh and a paid-up capital of ₹1 Lakh. It is led by directors Om Rukmangad Dave and Niteshkumar Navinchandra Vaghela.
Its last annual general meeting (AGM) was held on 29 September 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at C – 14 Block A Vraj Vihar Appartment Cadila Road Ghodasar, Ahmedabad, Gujarat, India – 380050.
As per the financials filed for FY 2024, the company reported a revenue of ₹3.46 Lakh, a decline of 48% compared to the previous year. For the same year it recorded a net loss of ₹1.91 Lakh (net margin -55.1%) and EBITDA of -₹42,861 (EBITDA margin -12.4%). Revenue has declined at a compounded annual rate (CAGR) of 31% over three years and 13% over five years.
The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website groupphoenix.in.
Company details
Contact details
Phoenix Customer Care Private Limited's registered office is in Ahmedabad, Gujarat. Its website is groupphoenix.in. Its e-mail address and telephone number are in the company report.
- Email
- Telephone
- Website
- Registered AddressC – 14 Block A Vraj Vihar Appartment Cadila Road Ghodasar, Ahmedabad, Gujarat, India – 380050
- IndustryBusiness Services, Collection Agencies, Packaging Activities, Organising Conventions, Office Administration, Call Centers
To see the full contact details of Phoenix Customer Care Private Limited, buy the company report.
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
Business activity
The main business activity of Phoenix Customer Care is support service to organizations. In detail, this covers other support services to organizations.
| Main activity group code | Main activity | Business activity code | Business activity | Share of turnover |
|---|---|---|---|---|
| N | Support service to Organizations | N7 | Other support services to organizations |
To see the full business activity and turnover split of Phoenix Customer Care Private Limited, buy the company report.
Financials of Phoenix Customer Care Private Limited
FY 2025 filings availablePhoenix Customer Care Private Limited reported revenue of ₹3.46 Lakh (down 48% YoY) for FY 2024.
Compounded Annual Growth Rate (CAGR)
Revenue has declined at a compounded annual rate (CAGR) of 13% over five years, including a 48% fall in the latest year. EBITDA rose 61% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 | FY 2019-20 |
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| EBITDA | -₹42,861 | ||||
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| Net Profit (PAT) | -₹1.91 Lakh | ||||
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Financial Ratios
| Metrics | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 | FY 2019-20 |
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| EBITDA Margin | -12.4% | ||||
| Net Profit Margin | -55.1% | ||||
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To see the full financial statements and ratios of Phoenix Customer Care Private Limited, buy the company report.
Board of directors of Phoenix Customer Care Private Limited
Phoenix Customer Care has 2 directors on record. No former directors are listed.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Om Rukmangad Dave Also directs: Niom Advisory LLP | Director | 22 Apr 2008 | 18 Years 6 Months | Current |
| Niteshkumar Navinchandra Vaghela Also directs: Niom Advisory LLP | Director | 22 Apr 2008 | 18 Years 6 Months | Current |
Peer comparison
Phoenix Customer Care Private Limited is compared with the 10 companies closest to it by revenue in the same principal business activity (other support services to organizations), from the latest filed financials of each company.
| Company | Revenue | Net profit | Margin | Growth (1 yr) | Employees | Location |
|---|---|---|---|---|---|---|
| Fourtrek Foundation | ₹3.47 Lakh (FY 2025) | -55.0% | Ahmedabad, Gujarat, India | |||
| Paikpara Harsha Tower Flat Owners Association | ₹3.47 Lakh (FY 2025) | -1.0% | Kolkata, West Bengal, India | |||
| Agritell Private Limited | ₹3.47 Lakh (FY 2024) | -75.0% | East Midnapur, West Bengal, India | |||
| Pubgen Knowledge Services Private Limited | ₹3.47 Lakh (FY 2018) | -16.0% | Hyderabad, Telangana, India | |||
| PP Transasia Logistics Private Limited | ₹3.46 Lakh (FY 2022) | Delhi, India | ||||
| Phoenix Customer Care Private Limitedthis company | ₹3.46 Lakh (FY 2024) | -₹1.91 Lakh | -55.1% | -48.0% | Ahmedabad, Gujarat, India | |
| Hexabells Technologies Private Limited | ₹3.46 Lakh (FY 2025) | -58.0% | Noida, Uttar Pradesh, India | |||
| Niltik Technologies Private Limited | ₹3.46 Lakh (FY 2021) | -58.0% | Berhampur, Odisha, India | |||
| Western Currency Exchange Private Limited | ₹3.45 Lakh (FY 2025) | -52.0% | Malappuram, Kerala, India | |||
| Kandy Finlease Limited | ₹3.45 Lakh (FY 2024) | -16.0% | Delhi, India | |||
| Harrison Trading Pvt Ltd | ₹3.45 Lakh (FY 2025) | -5.0% | Kolkata, West Bengal, India |
To see the full peer comparison of Phoenix Customer Care Private Limited, buy the company report.
Shareholding
The shareholding of Phoenix Customer Care Private Limited is on record for FY 2016, split between promoters, domestic institutions, foreign institutions, public shareholders and others.
| Shareholder category | FY 2016 |
|---|---|
| Promoters | |
| Domestic institutional investors (DII) | |
| Foreign institutional investors (FII) | |
| Public | |
| Others |
To see the full shareholding pattern of Phoenix Customer Care Private Limited, buy the company report.
Legal cases
No court or tribunal cases involving Phoenix Customer Care Private Limited are on our record; a case search with case numbers, parties and status is in the company report Buy the company report.
MSME payment delays
No delayed payments to MSME suppliers are on our record for Phoenix Customer Care Private Limited; the supplier-wise MSME Form 1 check is in the company report Buy the company report.
GST
Phoenix Customer Care has 1 GST registration: 1 active.
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 24AAECP6568P1ZP | Gujarat | Active | 01 Jul 2017 |
To see the full GST registrations and return filing status of Phoenix Customer Care Private Limited, buy the company report.
Recent activity
Phoenix Customer Care Private Limited has 2 board changes on record since 2008: 2 appointments. The latest: Niteshkumar Navinchandra Vaghela was appointed as Director on 22 Apr 2008.
Frequently asked questions
Phoenix Customer Care is an active private limited company based in Ahmedabad, Gujarat, India. The company works in collection agencies, within the business services industry. It was incorporated on 22 April 2008 (18+ years old) and is registered under CIN U93090GJ2008PTC053644.
Phoenix Customer Care has 2 current directors:
- Om Rukmangad Dave - Director
- Niteshkumar Navinchandra Vaghela - Director
The latest financial statements of Phoenix Customer Care on record with the MCA are for the year ended 31 March 2025. Its last annual general meeting was held on 29 September 2025. Year-wise statements from 2015 are in the company report.
The GSTIN of Phoenix Customer Care is 24AAECP6568P1ZP, registered in Gujarat.
The CIN (Corporate Identification Number) of Phoenix Customer Care is U93090GJ2008PTC053644. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Phoenix Customer Care was incorporated on 22 April 2008, making it 18+ years old. It is registered with the Registrar of Companies, Ahmedabad.
The peers of Phoenix Customer Care by revenue are Fourtrek Foundation, Paikpara Harsha Tower Flat Owners Association, Agritell Private Limited, Pubgen Knowledge Services Private Limited, PP Transasia Logistics Private Limited and 5 more, all in the same principal business activity (other support services to organizations).
Niteshkumar Navinchandra Vaghela was appointed as Director on 22 Apr 2008. Om Rukmangad Dave was appointed as Director on 22 Apr 2008.
Phoenix Customer Care can be reached through the website groupphoenix.in. Its registered office is in Ahmedabad, Gujarat, India.
The registered office of Phoenix Customer Care is at C – 14 Block A Vraj Vihar Appartment Cadila Road Ghodasar, Ahmedabad, Gujarat, India – 380050.
Phoenix Customer Care operates in the business services industry, in the collection agencies segment.
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