Smart Customer Services Private Limited
About Smart Customer Services Private Limited
Data last updated:
Smart Customer Services Private Limited is a private limited company based in Delhi, India. It operates in the consumer and professional services segment of the travel and hospitality sector. It was incorporated on 01 July 2002 and has been in existence for over 24 years.
The company is registered with the Registrar of Companies (ROC), Delhi, under CIN U74999DL2002PTC116020. Its GSTIN is 07AAGCS9443J1ZW (Delhi).
The company has an authorised share capital of ₹10 Lakh and a paid-up capital of ₹10 Lakh. It was formerly known as Smart Customar Services Private Limited. It is led by directors Sumit Goel and Priya Goel.
Its last annual general meeting (AGM) was held on 30 September 2024, and its latest financial statements are for the year ended 31 March 2024. The registered office is at 10 – A First Floor Mk Sikka House Veer Savarkar Block Madhuban Road Shak, Arpur, Delhi, India – 110092.
As per the financials filed for FY 2025, the company reported a revenue of ₹5.83 Cr, a decline of 2% compared to the previous year. For the same year it recorded a net profit of ₹19.45 Lakh (net margin 3.3%) and EBITDA of ₹37.53 Lakh (EBITDA margin 6.4%). Revenue has grown at a compounded annual rate (CAGR) of 7% over three years and 2% over five years.
As per MCA filings, the company has open charges of ₹2.4 Cr on record. Court records list 13 cases involving the company, including 13 filed against it.
The current compliance status is marked as compliant by the Registrar of Companies.
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- Registered Address10 – A First Floor Mk Sikka House Veer Savarkar Block Madhuban Road Shak, Arpur, Delhi, India – 110092
- IndustryTravel and Hospitality, Consumer Professional Services
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
- One PDF report, delivered after checkout
Business Activity of Smart Customer Services Private Limited
The main business activity of Smart Customer Services is financial and insurance service. In detail, this covers other financial activities.
| Main Activity Group Code | Description of Main Activity | Business Activity Code | Description of Business Activity | Turnover Percentage |
|---|---|---|---|---|
| K | Financial and insurance Service | K8 | Other financial activities | Locked |
Business activity turnover details
Turnover share and past changes in activity are in the company report.
- Turnover contribution
- Historical classifications
- Filing-level activity changes
Verified entity values are shown only after access is granted.
Auditor Details of Smart Customer Services Private Limited
Smart Customer Services Private Limited is audited by NITIN R GUPTA & ASSOCIATES for the financial year 2023.
| Name | Status | Appointment Date | Cessation Date |
|---|---|---|---|
| NITIN R GUPTA & ASSOCIATES | Locked | Locked | Locked |
Complete auditor history
Appointment and cessation dates and past auditor changes are in the company report.
- Appointment status
- Appointment dates
- Cessation dates
- Auditor changes
Verified entity values are shown only after access is granted.
Board of Directors of Smart Customer Services Private Limited
Smart Customer Services has 2 current directors and 2 former directors. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Sumit Goel | Director | 01 Jul 2002 | 24 Years 3 Months | Current |
| Priya Goel | Director | 09 Apr 2022 | 4 Years 5 Months | Current |
Financials of Smart Customer Services Private Limited FY 2024 filings available
Smart Customer Services Private Limited reported revenue of ₹5.83 Cr (down 2% YoY) for FY 2025.
Compounded Annual Growth Rate (CAGR) of Smart Customer Services Private Limited
Revenue fell 2% in the latest year, but over five years it has grown at a compounded annual rate (CAGR) of 2%. EBITDA rose 41% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary of Smart Customer Services Private Limited
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
|---|---|---|---|---|---|
| Profit and Loss Statement | |||||
| Revenue from Operations | •••• | •••• | •••• | •••• | •••• |
| Other Income | •••• | •••• | •••• | •••• | •••• |
| Total Revenue | •••• | •••• | •••• | •••• | •••• |
| Cost of Materials Consumed | •••• | •••• | •••• | •••• | •••• |
| Employee Benefit Expense | •••• | •••• | •••• | •••• | •••• |
| Finance Costs | •••• | •••• | •••• | •••• | •••• |
| Depreciation and Amortisation | •••• | •••• | •••• | •••• | •••• |
| Other Expenses | •••• | •••• | •••• | •••• | •••• |
| Total Expenses | •••• | •••• | •••• | •••• | •••• |
| EBITDA | ₹37.53 Lakh | •••• | •••• | •••• | •••• |
| Profit Before Tax | •••• | •••• | •••• | •••• | •••• |
| Tax Expense | •••• | •••• | •••• | •••• | •••• |
| Net Profit (PAT) | ₹19.45 Lakh | •••• | •••• | •••• | •••• |
| Balance Sheet | |||||
| Share Capital | •••• | •••• | •••• | •••• | •••• |
| Reserves and Surplus | •••• | •••• | •••• | •••• | •••• |
| Net Worth (Total Equity) | •••• | •••• | •••• | •••• | •••• |
| Long-term Borrowings | •••• | •••• | •••• | •••• | •••• |
| Short-term Borrowings | •••• | •••• | •••• | •••• | •••• |
| Trade Payables | •••• | •••• | •••• | •••• | •••• |
| Total Liabilities | •••• | •••• | •••• | •••• | •••• |
| Fixed Assets | •••• | •••• | •••• | •••• | •••• |
| Investments | •••• | •••• | •••• | •••• | •••• |
| Inventories | •••• | •••• | •••• | •••• | •••• |
| Trade Receivables | •••• | •••• | •••• | •••• | •••• |
| Cash and Bank Balance | •••• | •••• | •••• | •••• | •••• |
| Total Assets | •••• | •••• | •••• | •••• | •••• |
Financial Ratios of Smart Customer Services Private Limited
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
|---|---|---|---|---|---|
| Profitability | |||||
| EBITDA Margin | 6.4% | •••• | •••• | •••• | •••• |
| Net Profit Margin | 3.3% | •••• | •••• | •••• | •••• |
| Return on Equity (ROE) | •••• | •••• | •••• | •••• | •••• |
| Return on Capital Employed (ROCE) | •••• | •••• | •••• | •••• | •••• |
| Return on Assets (ROA) | •••• | •••• | •••• | •••• | •••• |
| Liquidity and Debt | |||||
| Current Ratio | •••• | •••• | •••• | •••• | •••• |
| Quick Ratio | •••• | •••• | •••• | •••• | •••• |
| Debt-to-Equity Ratio | •••• | •••• | •••• | •••• | •••• |
| Interest Coverage Ratio | •••• | •••• | •••• | •••• | •••• |
| Efficiency and Growth | |||||
| Asset Turnover | •••• | •••• | •••• | •••• | •••• |
| Receivable Days | •••• | •••• | •••• | •••• | •••• |
| Payable Days | •••• | •••• | •••• | •••• | •••• |
| Inventory Days | •••• | •••• | •••• | •••• | •••• |
| Revenue Growth | •••• | •••• | •••• | •••• | •••• |
| Net Profit Growth | •••• | •••• | •••• | •••• | •••• |
Paid data: the figures shown as dots are available after purchase of the company report. Figures as filed with the MCA in Form AOC-4. The full year-wise statements and ratios of Smart Customer Services are in the company report.
Financial statements from 2015
Earlier years and trend charts are in the company report.
- Income statements
- Balance sheets
- Cash-flow statements
- Ratios and benchmarks
Verified entity values are shown only after access is granted.
Ownership and Shareholding of Smart Customer Services Private Limited
Shareholding and ownership data
Promoter, institutional, public and beneficial ownership figures are in the company report.
- Ownership categories
- Historical changes
- Group structure
- FII and DII holdings
Verified entity values are shown only after access is granted.
Charges & Borrowings of Smart Customer Services Private Limited
| Date | Lender | Amount | Status |
|---|---|---|---|
| 23 Jan 2024 | Others | ₹2.4 Cr | Open |
Total charge records: 1 View all charges
Employees and EPFO Compliance at Smart Customer Services Private Limited
Smart Customer Services Private Limited has a workforce of 0 employees as of Apr 10, 2024.
Employee and EPFO history
Monthly headcount, contribution history and filing status are in the company report.
- Monthly headcount
- PF contributions
- ECR filing status
- Establishment history
Verified entity values are shown only after access is granted.
GST Compliance of Smart Customer Services Private Limited
Smart Customer Services has 1 GST registration: 1 active.
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 07AAGCS9443J1ZW | Delhi | Active | 01 Jul 2017 |
GST registrations and filing compliance
State-wise GST registrations, return filing status and HSN or SAC codes are in the company report.
- GSTIN registrations
- State-wise filing status
- HSN and SAC details
- Tax jurisdiction records
Verified entity values are shown only after access is granted.
Legal Cases of Smart Customer Services Private Limited
Smart Customer Services Private Limited has 13 court cases on record: 13 filed against it. All cases are disposed. Status as checked between 21 Sep 2026 and 03 Oct 2026.
Cases by court
| Court | Cases | Against the company | Pending |
|---|---|---|---|
| District courts | 13 | 13 | 0 |
Cases on record (5 of 13)
| Court | Type of case | Party | Status |
|---|---|---|---|
| District court, East, Delhi | Civil suit | Filed against the company by State | Disposed |
| District court, South, Delhi | Civil suit | Filed against the company by State | Disposed |
| District court, Shahdara, Delhi | Civil suit | Filed against the company by State | Disposed |
| District court, South East, Delhi | Civil suit | Filed against the company by State | Disposed |
| District court, New Delhi, Delhi | Court case (TRAFFIC CHALLAN) | Filed against the company by State | Disposed |
Full case history
All 13 cases with case numbers, court, year-wise trend, opposite parties and decision dates are in the company report.
- Every case with its case number
- Year-wise trend
- Opposite parties
- Decision dates and orders
Verified entity values are shown only after access is granted.
Case records are compiled from court listings and may lag the court's own records. A case filed against a company is not a finding against it.
Credit Ratings, Litigation & Regulatory Alerts for Smart Customer Services Private Limited
Credit ratings, litigation, and regulatory alerts
Credit ratings, court records and regulatory alerts are in the company report.
- Rating history
- Court and tribunal cases
- Regulatory alerts
- Director-linked violations
Verified entity values are shown only after access is granted.
MSME Payment Delays by Smart Customer Services Private Limited
MSME payment history
Amounts due to small suppliers, the reasons given and MSME-1 filings are in the company report.
- Outstanding amounts
- Delay periods and reasons
- MSME-1 filing history
- Vendor payment signals
Verified entity values are shown only after access is granted.
Subsidiaries & Group Companies of Smart Customer Services Private Limited
Corporate group structure
Parent, subsidiary, associate and joint venture records with holdings are in the company report.
- Parent company
- Subsidiaries and ownership
- Associates and joint ventures
- Entity investments
Verified entity values are shown only after access is granted.
MCA Filings & Documents of Smart Customer Services Private Limited
MCA filings and documents
Filed forms, annual returns, financial statements and charge filings with their dates are in the company report.
- Incorporation documents
- Annual returns and statements
- Charge filings
- Complete filing index
Verified entity values are shown only after access is granted.
Recent Activity on Smart Customer Services Private Limited
Frequently Asked Questions about Smart Customer Services Private Limited
Smart Customer Services is an active private limited company based in Delhi, India. The company works in consumer professional services, within the travel and hospitality industry. It was incorporated on 01 July 2002 (24+ years old) and is registered under CIN U74999DL2002PTC116020.
Smart Customer Services reported revenue of ₹5.83 Cr for FY 2025 (down 2% YoY).
Smart Customer Services has 2 current directors:
- Sumit Goel - Director
- Priya Goel - Director
Smart Customer Services reported a net profit of ₹19.45 Lakh (net margin 3.3%) and EBITDA of ₹37.53 Lakh (EBITDA margin 6.4%) for FY 2025, as per its filed financial statements.
The compounded annual growth rate (CAGR) of the revenue of Smart Customer Services is -7% over three years and 2% over five years. In the latest year (FY 2025) revenue fell 2%. CAGR is the steady yearly rate that links the first and the last year.
The GSTIN of Smart Customer Services is 07AAGCS9443J1ZW, registered in Delhi.
The CIN (Corporate Identification Number) of Smart Customer Services is U74999DL2002PTC116020. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Smart Customer Services has 13 court cases on record: 13 filed against it.
Smart Customer Services was incorporated on 01 July 2002, making it 24+ years old. It is registered with the Registrar of Companies, Delhi.