MSME (Udyam registered) Ministry of MSME
- Category
- Medium (2024-25)
- Udyam number
- UDYAM-MH-33-0184478
Teleperformance Business Services India Private Limited - business outsourcing in Mumbai, Maharashtra, India. FY 2026 financials & compliance.
Revenue · FY 2025
₹171.77 Cr
▼ 1% YoY
Net loss · FY 2025
₹6.39 Cr
Net margin -3.7%
EBITDA · FY 2025
₹29.3 Cr
EBITDA margin 17.1%
Authorised capital
₹438 Cr
Registered with MCA
Paid-up capital
₹328.85 Cr
Issued & subscribed
Satisfied charges
₹120.71 Cr
No open charges
Company age
21 yrs
Est. 2005
Employees · EPFO
4,359
Provident fund records
About Teleperformance Business Services India Private Limited
Data last updated:
Teleperformance Business Services India Private Limited is a private limited company based in Mumbai, Maharashtra, India, a subsidiary of Teleperformance Global Services Private Limited. It operates in the business process outsourcing sector. It was incorporated on 10 November 2005 and has been in existence for over 21 years.
The company is registered with the Registrar of Companies (ROC), Mumbai, under CIN U72900MH2005PTC157255. Its GSTIN is 27AABCI4527L2ZD (Maharashtra). The company holds 23 GST registrations, of which 9 are active.
The company has an authorised share capital of ₹438 Cr and a paid-up capital of ₹328.85 Cr. It was formerly known as Teleperformance Business Services India Limited and Sparsh Bpo Services Limited. It is led by directors including Anish Mukker (Manager) and Brahmananda Yeshwant Sanil.
Its last annual general meeting (AGM) was held on 30 September 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at Teleperformance Towers Plot Cst No. 1406 – A / 28 Mindspace Goregaon (West), Mumbai, Maharashtra, India – 400104.
As per the financials filed for FY 2025, the company reported a revenue of ₹171.77 Cr, a decline of 1% compared to the previous year. For the same year it recorded a net loss of ₹6.39 Cr (net margin -3.7%) and EBITDA of ₹29.3 Cr (EBITDA margin 17.1%). Revenue has grown at a compounded annual rate (CAGR) of 2% over three years and 1% over five years.
The company has about 4,359 employees on its provident fund (EPFO) records.
The company is associated with 2 brands: Intelenet Global and Teleperformance. As per MCA filings, the company has satisfied charges of ₹120.71 Cr on record. Court records list 33 cases involving the company, including 16 filed by the company and 17 filed against it; 5 cases are pending. The company has 16 deals on record (8 funding rounds, 7 secondary share transfers, 1 acquisition), with disclosed funding of ₹344 Cr; the latest was in March 2018. The company has 12 MSME Form 1 returns on record between 2019 and 2023, listing 948 overdue payments to 167 micro and small suppliers.
Teleperformance Business Services India Private Limited is registered as a medium enterprise under the Udyam registration framework (Reg. No. UDYAM-MH-33-0184478). The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website teleperformance.com.
Company details
CIN U72900MH2005PTC157255
Registration Number 157255
Incorporation Date 10 November 2005
ROC Mumbai
Listing Status Unlisted
Company Status Active
Date of Last AGM 30 September 2025
Date of Balance Sheet 31 March 2025
Parent Company Teleperformance Global Services Private Limited
Compliance Status Active Compliant
MSME Classification Medium
Udyam Registration UDYAM-MH-33-0184478
Name history
Teleperformance Business Services India has undergone 5 name changes throughout its history. The current legal name is Teleperformance Business Services India Private Limited.
| Company Name | Status |
|---|---|
| Teleperformance Business Services India Private Limited | Current |
| Teleperformance Business Services India Limited | Previous |
| Sparsh Bpo Services Limited | Previous |
| Intelenet Business Services Limited | Previous |
| Intelenet Bpo Services Limited | Previous |
CIN history
Teleperformance Business Services India has 2 previous CINs, indicating changes in the company's corporate structure or registration details. The current CIN is U72900MH2005PTC157255, which is the unique identifier assigned by the Registrar of Companies.
| CIN | Status |
|---|---|
| U72900MH2005PTC157255 | Current |
| L72900MH2005PLC157255 | Previous |
| U72900MH2005PLC157255 | Previous |
Recognitions & Rankings of Teleperformance Business Services India
Contact details
Teleperformance Business Services India Private Limited's registered office is in Mumbai, Maharashtra.
- Social Media
- Registered AddressTeleperformance Towers Plot Cst No. 1406 – A / 28 Mindspace Goregaon (West), Mumbai, Maharashtra, India – 400104
- IndustryBusiness Outsourcing, Business Process Outsourcing
Comprehensive company report
Teleperformance Business Services India Private Limited - one report that includes everything
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
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Secure checkout · GST invoice included
Brands
Teleperformance Business Services India operates two associated brands: Intelenet Global and Teleperformance. Each brand links to its own profile.
| Brand | Description | Website |
|---|---|---|
| BPO Services | intelenetglobal.com | |
| Provider of business process outsourcing services | teleperformance.com |
Business activity
The main business activities of Teleperformance Business Services India are support service to organizations and information and communication. In detail, this covers office administrative and other business activities including call centers, organising conventions, collection agencies, packaging activities etc., data processing, hosting and related activities; web portal and other information & communication service activities. 3 activity segments are registered with the MCA.
| Main activity group code | Main activity | Business activity code | Business activity | Share of turnover |
|---|---|---|---|---|
| N | Support service to Organizations | N6 | Office administrative and other business activities including call centers, organising conventions, collection agencies, packaging activities etc. | |
| J | Information and communication | J7 | Data processing, hosting and related activities; web portal | |
| J | Information and communication | J8 | Other information & communication service activities |
To see the full business activity and turnover split of Teleperformance Business Services India Private Limited, buy the company report.
Financials of Teleperformance Business Services India Private Limited
FY 2025 filings availableTeleperformance Business Services India Private Limited reported revenue of ₹171.77 Cr (down 1% YoY) for FY 2025.
Revenue · FY 2025
₹171.77 Cr ▼ 1%
Net loss · FY 2025
₹6.39 Cr margin -3.7%
EBITDA · FY 2025
₹29.3 Cr margin 17.1%
Compounded Annual Growth Rate (CAGR)
Revenue CAGR growth
1 year
▼ 1%
3 years · compounded
▲ 2%
5 years · compounded
▲ 1%
EBITDA CAGR growth
1 year
▼ 11%
3 years · compounded
▼ 7%
5 years · compounded
▲ 6%
Revenue fell 1% in the latest year, but over five years it has grown at a compounded annual rate (CAGR) of 1%. EBITDA fell 11% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
|---|---|---|---|---|---|
| Profit and Loss Statement | |||||
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| Depreciation and Amortisation | |||||
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| Total Expenses | |||||
| EBITDA | ₹29.3 Cr | ||||
| Profit Before Tax | |||||
| Tax Expense | |||||
| Net Profit (PAT) | -₹6.39 Cr | ||||
| Balance Sheet | |||||
| Share Capital | |||||
| Reserves and Surplus | |||||
| Net Worth (Total Equity) | |||||
| Long-term Borrowings | |||||
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| Inventories | |||||
| Trade Receivables | |||||
| Cash and Bank Balance | |||||
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Financial Ratios
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
|---|---|---|---|---|---|
| Profitability | |||||
| EBITDA Margin | 17.1% | ||||
| Net Profit Margin | -3.7% | ||||
| Return on Equity (ROE) | |||||
| Return on Capital Employed (ROCE) | |||||
| Return on Assets (ROA) | |||||
| Liquidity and Debt | |||||
| Current Ratio | |||||
| Quick Ratio | |||||
| Debt-to-Equity Ratio | |||||
| Interest Coverage Ratio | |||||
| Efficiency and Growth | |||||
| Asset Turnover | |||||
| Receivable Days | |||||
| Payable Days | |||||
| Inventory Days | |||||
| Revenue Growth | |||||
| Net Profit Growth | |||||
To see the full financial statements and ratios of Teleperformance Business Services India Private Limited, buy the company report.
Board of directors of Teleperformance Business Services India Private Limited
Teleperformance Business Services India has 4 current directors and 33 former directors. Current directors are listed first, with their designation and appointment date.
Current Directors
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Anish Mukker | Manager | 01 Jul 2022 | 4 Years 4 Months | Current |
| Brahmananda Yeshwant Sanil Also directs: Majorel India Private Limited, Teleperformance Foundation India | Director | 01 Jul 2022 | 4 Years 4 Months | Current |
| Sakshi Sunil Nagpal | Director | 10 Dec 2021 | 4 Years 10 Months | Current |
| Charles Joseph Klotz | Director | 13 Aug 2021 | 5 Years 2 Months | Current |
Charges & borrowings
Open charges
None
Satisfied charges
₹120.71 Cr
Breakdown by lending institutions
Latest charge details
| Date | Charge ID | Lender | Amount | Status | Modified or satisfied on |
|---|---|---|---|---|---|
| 15 Jan 2016 | 10618166 | Dbs Bank Ltd | ₹1 Cr | Satisfied | |
| 25 Jun 2010 | 10232705 | The Hongkong and Shanghai Banking Corporation Limited | ₹25 Cr | Satisfied | |
| 22 Jan 2010 | 10197216 | Barclays Bank Plc | ₹15 Cr | Satisfied | |
| 21 Dec 2009 | 10194569 | Yes Bank Limited | ₹31 Cr | Satisfied | |
| 15 Oct 2009 | 10182079 | Hewlett Packard Financial Services (India) Private Ltd | ₹8.74 Cr | Satisfied |
To see the full charge records of Teleperformance Business Services India Private Limited, buy the company report.
Total charge records: 12 View all charges
Deals & funding
Teleperformance Business Services India Private Limited has 16 deals on record (8 funding rounds, 7 secondary share transfers, 1 acquisition), with disclosed funding of ₹344 Cr; the latest was in March 2018.
Total deals
16
Funding rounds
8
Secondary share transfers
7
Acquisition
1
Disclosed funding
₹344 Cr
Deals on record (5 of 16)
| When | Deal | Amount | Parties |
|---|---|---|---|
| Mar 2017 | Secondary share transfer | Undisclosed | Seller: Teleperformance Global Services Private Limited |
| Sep 2016 | Secondary share transfer | Undisclosed | Buyer: Alankit Assignments Limited , Arcadia Share and Stock Brokers Private Limited , 2 individuals Seller: Arcade Share & Stock Brokers Pvt Ltd, Others Intelenet Business Services Limited, an individual |
| Sep 2014 | Acquisition | Undisclosed | Buyer: Teleperformance Global Services Private Limited Seller: Teleperformance Global Services Private Limited |
| Sep 2012 | Secondary share transfer | Undisclosed | Buyer: Teleperformance Global Services Private Limited Seller: Teleperformance Global Services Private Limited |
| Sep 2011 | Secondary share transfer | Undisclosed | Buyer: Teleperformance Global Services Private Limited Seller: Teleperformance Global Services Private Limited |
To see the full deal history of Teleperformance Business Services India Private Limited, buy the company report.
Deal records are compiled from filings and public sources; amounts are shown only where the source reported them.
Legal cases
Teleperformance Business Services India Private Limited has 33 court cases on record: 16 filed by Teleperformance Business Services India, 17 filed against it. 5 cases are pending and 28 are disposed.
Total cases
33
Filed by the company
16
Filed against the company
17
Pending
5
Disposed
28
Cases by court
| Court | Cases | Against the company | Pending |
|---|---|---|---|
| District courts | 16 | 11 | 2 |
| High courts | 16 | 6 | 3 |
| NCLT | 1 | 0 | 0 |
Cases on record (5 of 33)
| Court | Type of case | Party | Status |
|---|---|---|---|
| Bombay High Court | Court case (CARBP) | Filed against the company by CPP Assistance Services Private Limited | Disposed |
| Bombay High Court | Court case (CARBA) | Filed by the company against CPP Assistance Services Private Limited | Disposed |
| NCLT, Bengaluru | Insolvency matter | Filed by the company against Think & Learn Private Limited | Disposed |
| District court, Khurda, Orissa | Arbitration matter | Filed against the company by Bharat Sanchar Nigam Limited-Bsnl | Disposed |
| District court, Kamrup Metro, Assam | Interim or miscellaneous application | Filed against the company by Bharat Sanchar Nigam Ltd. | Disposed |
To see the full case history of Teleperformance Business Services India Private Limited, buy the company report.
Case records are compiled from court listings and may lag the court's own records. A case filed against a company is not a finding against it.
MSME payment delays
Teleperformance Business Services India Private Limited has 12 MSME Form 1 returns on record between 2019 and 2023, listing 948 overdue payments to 167 micro and small suppliers. Companies must report dues to micro and small suppliers that stay unpaid for more than 45 days in a half-yearly MSME Form 1 return.
Suppliers with reported dues (5 of 167)
| Supplier | Amount due | Due since | Reported on |
|---|---|---|---|
| an individual supplier | |||
| Conviction | |||
| Shunya Tattva Management Consultant | |||
| an individual supplier | |||
| an individual supplier |
To see the full MSME payment records of Teleperformance Business Services India Private Limited, buy the company report.
Individuals and sole proprietors among the suppliers are not named.
GST
Teleperformance Business Services India has 23 GST registrations: 9 active and 14 cancelled or inactive. The first 4 active GSTINs are listed below.
Total GSTINs
23
Active
9
Cancelled / inactive
14
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 27AABCI4527L2ZD | Maharashtra | Active | 01 Jul 2017 |
| 27AABCI4527L3ZC | Maharashtra | Active | 27 Feb 2025 |
| 06AABCI4527L1ZI | Haryana | Active | 01 Jul 2017 |
| 29AABCI4527L2Z9 | Karnataka | Active | 01 Jul 2017 |
To see the full GST registrations and return filing status of Teleperformance Business Services India Private Limited, buy the company report.
Recent activity
Teleperformance Business Services India Private Limited has 37 board changes on record since 2007: 4 appointments and 33 cessations. The latest: Jude Charles Carvalho ceased to be CFO on 15 Dec 2023.
AGM
Teleperformance Business Services India Private Limited last Annual general meeting of members was held on 30 Sep 2025 as per latest MCA records.
Filing
Teleperformance Business Services India Private Limited has filed its annual Financial statements for the year ended 31 Mar 2025 with Roc Mumbai.
Ceased
Jude Charles Carvalho ceased to be CFO.
Ceased
Brahmananda Yeshwant Sanil ceased to be Additional Director.
Ceased
Charles Joseph Klotz ceased to be Additional Director.
Ceased
Sakshi Sunil Nagpal ceased to be Additional Director.
Appointed
Anish Mukker was appointed as Manager.
Appointed
Brahmananda Yeshwant Sanil was appointed as Director.
Ceased
Aditya Arora ceased to be Manager.
Ceased
Sachin Ramesh Raje ceased to be Director.
Appointed
Sakshi Sunil Nagpal was appointed as Director.
Ceased
Jayati Chakraborty ceased to be Director.
53 earlier events are in the company report.
News
Frequently asked questions
Teleperformance Business Services India is an active private limited company based in Mumbai, Maharashtra, India. The company works in business process outsourcing, within the business outsourcing industry. It was incorporated on 10 November 2005 (21+ years old) and is registered under CIN U72900MH2005PTC157255.
Teleperformance Business Services India has 4 current directors:
- Brahmananda Yeshwant Sanil - Director
- Sakshi Sunil Nagpal - Director
- Charles Joseph Klotz - Director
- Anish Mukker - Manager
The latest financial statements of Teleperformance Business Services India on record with the MCA are for the year ended 31 March 2025. Its last annual general meeting was held on 30 September 2025. Year-wise statements from 2015 are in the company report.
The GSTIN of Teleperformance Business Services India is 27AABCI4527L2ZD, registered in Maharashtra. The company has 23 GST registrations in all, of which 9 are active and 14 are cancelled or inactive. Other active GSTINs include 27AABCI4527L3ZC (Maharashtra), 06AABCI4527L1ZI (Haryana), 29AABCI4527L2Z9 (Karnataka).
The CIN (Corporate Identification Number) of Teleperformance Business Services India is U72900MH2005PTC157255. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Teleperformance Business Services India has 33 court cases on record: 16 filed by the company and 17 filed against it. 5 are pending. Most are in the district courts.
Teleperformance Business Services India was incorporated on 10 November 2005, making it 21+ years old. It is registered with the Registrar of Companies, Mumbai.
Teleperformance Business Services India has 16 deals on record (8 funding rounds, 7 secondary share transfers, 1 acquisition), with disclosed funding of ₹344 Cr; the latest was in March 2018.
Jude Charles Carvalho ceased to be CFO on 15 Dec 2023. Brahmananda Yeshwant Sanil ceased to be Additional Director on 27 Sep 2022. Charles Joseph Klotz ceased to be Additional Director on 27 Sep 2022. Teleperformance Business Services India has 37 board changes on record in total.
Yes, Teleperformance Business Services India is registered as a medium enterprise under Udyam registration (number: UDYAM-MH-33-0184478).
Teleperformance Business Services India has 12 MSME Form 1 returns on record between 2019 and 2023, listing 948 overdue payments to 167 micro and small suppliers. The latest return was filed on 10 Nov 2023.
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