About 24-7 Intouch India Private Limited
Data last updated:
24-7 Intouch India Private Limited is a private limited company based in Hyderabad, Telangana, India, a subsidiary of Intouchcx Solutions Inc. It operates in the business process outsourcing sector. It was incorporated on 27 August 2001 and has been in existence for over 25 years.
The company is registered with the Registrar of Companies (ROC), Hyderabad, under CIN U72200TG2001PTC037193. Its GSTIN is 36AABCK6861B1ZP (Telangana). The company holds 5 GST registrations, of which 3 are active.
The company has an authorised share capital of ₹1 Lakh and a paid-up capital of ₹99,000. It was formerly known as Knoah Solutions Private Limited. It is led by directors including Shane Philip Kozlowich and Mitul Kotecha.
Its last annual general meeting (AGM) was held on 27 September 2024, and its latest financial statements are for the year ended 31 March 2024. The registered office is at Building No. 2A Maximus Towers Hitech City 4th And 5th Floors Mindspace Cyberabad, Hyderabad, Telangana, India – 500081.
As per the financials filed for FY 2025, the company reported a revenue of ₹500.67 Cr, a growth of 15% compared to the previous year. For the same year it recorded a net profit of ₹46.61 Cr (net margin 9.3%) and EBITDA of ₹91.72 Cr (EBITDA margin 18.3%). Revenue has grown at a compounded annual rate (CAGR) of 37% over three years and 35% over five years.
The company has about 6,635 employees on its provident fund (EPFO) records.
The company is associated with 2 brands: Knoah and 24-7 Intouch. As per MCA filings, the company has satisfied charges of ₹13.53 Cr on record. Court records list 11 cases involving the company, including 5 filed by the company and 6 filed against it; 1 case is pending. The company has 2 deals on record (2 secondary share transfers); the latest was in July 2021. The company has 6 MSME Form 1 returns on record between 2021 and 2024, listing 45 overdue payments to 13 micro and small suppliers.
The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website 24-7intouch.com.
Company details
CIN history
24-7 Intouch India has one previous CIN (Corporate Identification Number): U72200AP2001PTC037193. The current CIN is U72200TG2001PTC037193, which is the unique identifier assigned by the Registrar of Companies.
| CIN | Status |
|---|---|
| U72200TG2001PTC037193 | Current |
| U72200AP2001PTC037193 | Previous |
Contact details
24-7 Intouch India Private Limited's registered office is in Hyderabad, Telangana. Its website is 24-7intouch.com. Its e-mail address and telephone number are in the company report.
- Email
- Telephone
- Website
- Social Media
- Apps
- Registered AddressBuilding No. 2A Maximus Towers Hitech City 4th And 5th Floors Mindspace Cyberabad, Hyderabad, Telangana, India – 500081
- IndustryBusiness Outsourcing, Business Process Outsourcing
To see the full contact details of 24-7 Intouch India Private Limited, buy the company report.
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
Brands
24-7 Intouch India operates two associated brands: Knoah and 24-7 Intouch. Each brand links to its own profile.
| Brand | Description | Website |
|---|---|---|
| Mobile reporting solutions are offered for BPO and contact centers. | knoah.com | |
| Contact center outsourcing services are provided globally. | 24-7intouch.com |
Business activity
The main business activity of 24-7 Intouch India is information and communication. In detail, this covers other information & communication service activities.
| Main activity group code | Main activity | Business activity code | Business activity | Share of turnover |
|---|---|---|---|---|
| J | Information and communication | J8 | Other information & communication service activities |
To see the full business activity and turnover split of 24-7 Intouch India Private Limited, buy the company report.
Financials of 24-7 Intouch India Private Limited
FY 2024 filings available24-7 Intouch India Private Limited reported revenue of ₹500.67 Cr (up 15% YoY) for FY 2025.
Compounded Annual Growth Rate (CAGR)
Revenue has grown at a compounded annual rate (CAGR) of 35% over five years, including 15% growth in the latest year. EBITDA rose 16% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
|---|---|---|---|---|---|
| Profit and Loss Statement | |||||
| Revenue from Operations | |||||
| Other Income | |||||
| Total Revenue | |||||
| Cost of Materials Consumed | |||||
| Employee Benefit Expense | |||||
| Finance Costs | |||||
| Depreciation and Amortisation | |||||
| Other Expenses | |||||
| Total Expenses | |||||
| EBITDA | ₹91.72 Cr | ||||
| Profit Before Tax | |||||
| Tax Expense | |||||
| Net Profit (PAT) | ₹46.61 Cr | ||||
| Balance Sheet | |||||
| Share Capital | |||||
| Reserves and Surplus | |||||
| Net Worth (Total Equity) | |||||
| Long-term Borrowings | |||||
| Short-term Borrowings | |||||
| Trade Payables | |||||
| Total Liabilities | |||||
| Fixed Assets | |||||
| Investments | |||||
| Inventories | |||||
| Trade Receivables | |||||
| Cash and Bank Balance | |||||
| Total Assets | |||||
Financial Ratios
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
|---|---|---|---|---|---|
| Profitability | |||||
| EBITDA Margin | 18.3% | ||||
| Net Profit Margin | 9.3% | ||||
| Return on Equity (ROE) | |||||
| Return on Capital Employed (ROCE) | |||||
| Return on Assets (ROA) | |||||
| Liquidity and Debt | |||||
| Current Ratio | |||||
| Quick Ratio | |||||
| Debt-to-Equity Ratio | |||||
| Interest Coverage Ratio | |||||
| Efficiency and Growth | |||||
| Asset Turnover | |||||
| Receivable Days | |||||
| Payable Days | |||||
| Inventory Days | |||||
| Revenue Growth | |||||
| Net Profit Growth | |||||
To see the full financial statements and ratios of 24-7 Intouch India Private Limited, buy the company report.
Board of directors of 24-7 Intouch India Private Limited
24-7 Intouch India has 3 current directors and 8 former directors. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Shane Philip Kozlowich Also directs: Webfurther India Private Limited | Director | 30 Jun 2020 | 6 Years 3 Months | Current |
| Mitul Kotecha Also directs: Webfurther India Private Limited | Director | 30 Jun 2020 | 6 Years 3 Months | Current |
| Mahesh Ramchandra Joshi Also directs: Webfurther India Private Limited | Additional Director | 15 Sep 2025 | 1 Years 1 Months | Current |
Auditor
24-7 Intouch India Private Limited is audited by S.R. Batliboi & Associates LLP for the financial year 2022.
| Auditor firm | Financial year | Firm registration number |
|---|---|---|
| S.R. Batliboi & Associates LLP | FY 2022 | 101049W/E300004 |
Shareholding
The shareholding of 24-7 Intouch India Private Limited is on record for 5 financial years, the latest being FY 2023, split between promoters, domestic institutions, foreign institutions, public shareholders and others.
| Shareholder category | FY 2023 | FY 2021 | FY 2020 | FY 2019 | FY 2018 |
|---|---|---|---|---|---|
| Promoters | |||||
| Domestic institutional investors (DII) | |||||
| Foreign institutional investors (FII) | |||||
| Public | |||||
| Others |
To see the full shareholding pattern of 24-7 Intouch India Private Limited, buy the company report.
Charges & borrowings
| Date | Charge ID | Lender | Amount | Status | Modified or satisfied on |
|---|---|---|---|---|---|
| 28 Aug 2013 | 10449789 | Axis Bank Limited | ₹1 Cr | Satisfied | |
| 20 Apr 2011 | 10284942 | Ing Vysya Bank Limited | ₹5 Cr | Satisfied | |
| 16 May 2007 | 10056028 | Axis Bank Limited | ₹2.62 Cr | Satisfied | |
| 16 Oct 2006 | 10025955 | Uti Bank Ltd | ₹1.6 Cr | Satisfied | |
| 15 Mar 2006 | 10014767 | Cisco Systems Capital (India) Private Limited | ₹26.99 Lakh | Satisfied |
To see the full charge records of 24-7 Intouch India Private Limited, buy the company report.
Total charge records: 8 View all charges
Deals & funding
24-7 Intouch India Private Limited has 2 deals on record (2 secondary share transfers); the latest was in July 2021.
Deals on record (2 of 2)
| When | Deal | Amount | Parties |
|---|---|---|---|
| Jul 2021 | Secondary share transfer | Undisclosed | Seller: Knoah Solutions Inc & Srinivas Myneni |
| Apr 2006 | Secondary share transfer | Undisclosed | Buyer: Knoah Solutions Inc & Srinivas Myneni Seller: Knoah Solutions Inc Usa & P Padmaja Rani |
Deal records are compiled from filings and public sources; amounts are shown only where the source reported them.
Legal cases
24-7 Intouch India Private Limited has 11 court cases on record: 5 filed by 24-7 Intouch India, 6 filed against it. 1 case is pending and 10 are disposed.
Cases by court
| Court | Cases | Against the company | Pending |
|---|---|---|---|
| High courts | 6 | 5 | 0 |
| District courts | 4 | 1 | 1 |
| Supreme Court | 1 | 0 | 0 |
Cases on record (5 of 11)
| Court | Type of case | Party | Status |
|---|---|---|---|
| District court, Hyderabad CCC, Telangana | Criminal complaint | Filed by the company against Ms Sais Travelnr Pvt Ltd | Disposed |
| District court, Rangareddy, Telangana | Civil suit | Filed against the company by an individual | Pending |
| High Court, TELANGANA | Court case (ITTA) | Filed against the company by The Principal Commissioner of Income Tax-2, | Disposed |
| High Court, TELANGANA | Court case (ITTA) | Filed against the company by PR. Commissioner of Income Tax, Hyd | Disposed |
| High Court, TELANGANA | Court case (ITTA) | Filed against the company by Pr.Commissioner of Income Tax-2 | Disposed |
To see the full case history of 24-7 Intouch India Private Limited, buy the company report.
Case records are compiled from court listings and may lag the court's own records. A case filed against a company is not a finding against it.
MSME payment delays
24-7 Intouch India Private Limited has 6 MSME Form 1 returns on record between 2021 and 2024, listing 45 overdue payments to 13 micro and small suppliers. Companies must report dues to micro and small suppliers that stay unpaid for more than 45 days in a half-yearly MSME Form 1 return.
Suppliers with reported dues (5 of 13)
| Supplier | Amount due | Due since | Reported on |
|---|---|---|---|
| Sri Guru Raghavendra Enterprises | |||
| Origami Cellulo Private Limited | |||
| Rentokil Initial Hygiene India Private Limited | |||
| Life Water Private Limited | |||
| Green Gold Facilities Management |
To see the full MSME payment records of 24-7 Intouch India Private Limited, buy the company report.
Individuals and sole proprietors among the suppliers are not named.
Employees & EPFO
24-7 Intouch India Private Limited has a workforce of 6,635 employees on its EPFO records as of Apr 08, 2024, across 2 active EPFO establishments.
GST
24-7 Intouch India has 5 GST registrations: 3 active and 2 cancelled or inactive.
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 36AABCK6861B1ZP | Telangana | Active | 01 Jul 2017 |
| 36AABCK6861B2ZO | Telangana | Active | 01 Nov 2022 |
| 29AABCK6861B1ZK | Karnataka | Active | 29 Mar 2022 |
To see the full GST registrations and return filing status of 24-7 Intouch India Private Limited, buy the company report.
Recent activity
24-7 Intouch India Private Limited has 12 board changes on record since 2009: 4 appointments and 8 cessations. The latest: Mahesh Ramchandra Joshi was appointed as Additional Director on 15 Sep 2025.
21 earlier events are in the company report.
Frequently asked questions
24-7 Intouch India is an active private limited company based in Hyderabad, Telangana, India. The company works in business process outsourcing, within the business outsourcing industry. It was incorporated on 27 August 2001 (25+ years old) and is registered under CIN U72200TG2001PTC037193.
24-7 Intouch India has 3 current directors:
- Shane Philip Kozlowich - Director
- Mitul Kotecha - Director
- Mahesh Ramchandra Joshi - Additional Director
The latest financial statements of 24-7 Intouch India on record with the MCA are for the year ended 31 March 2024. Its last annual general meeting was held on 27 September 2024. Year-wise statements from 2015 are in the company report.
The GSTIN of 24-7 Intouch India is 36AABCK6861B1ZP, registered in Telangana. The company has 5 GST registrations in all, of which 3 are active and 2 are cancelled or inactive. Other active GSTINs include 36AABCK6861B2ZO (Telangana), 29AABCK6861B1ZK (Karnataka).
The CIN (Corporate Identification Number) of 24-7 Intouch India is U72200TG2001PTC037193. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
24-7 Intouch India has 11 court cases on record: 5 filed by the company and 6 filed against it. 1 is pending. Most are in the high courts.
24-7 Intouch India was incorporated on 27 August 2001, making it 25+ years old. It is registered with the Registrar of Companies, Hyderabad.
24-7 Intouch India has 2 deals on record (2 secondary share transfers); the latest was in July 2021.
Mahesh Ramchandra Joshi was appointed as Additional Director on 15 Sep 2025. Vidhi Vijay Doshi ceased to be Director on 01 Feb 2023. Vidhi Vijay Doshi was appointed as Director on 01 Feb 2023. 24-7 Intouch India has 12 board changes on record in total.
24-7 Intouch India has 6 MSME Form 1 returns on record between 2021 and 2024, listing 45 overdue payments to 13 micro and small suppliers. The latest return was filed on 29 Apr 2024.
24-7 Intouch India can be reached through the website 24-7intouch.com. Its registered office is in Hyderabad, Telangana, India.