About 24-7 Intouch
24-7 Intouch is a company based in Winnipeg (Canada) founded in 2000 by Jeff Fettes and Greg Fettes. The company has 6,635 employees as of April 08, 2024. 24-7 Intouch has completed 2 acquisitions, including Goodbay Technologies and Knoah. 24-7 Intouch offers products and services including Digital CX and Back Office Processing.
- Headquarter Winnipeg, Canada
- Employees 6635 as on 08 Apr, 2024
- Founders Jeff Fettes, Greg Fettes
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Phone
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Website
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Social
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- Legal Name 24-7 Intouch India Private Limited
- Date of Incorporation 27 Aug, 2001
- Jurisdiction Hyderabad, Telangana, India
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Annual Revenue
$23.68 M (USD)59.26as on Mar 31, 2022
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Net Profit
$2.56 M (USD)54.18as on Mar 31, 2022
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EBITDA
$4.73 M (USD)79.03as on Mar 31, 2022
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Latest Funding Round
Not available
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Investors
Penfund
& 1 more
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Employee Count
6635
as on Apr 08, 2024
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Investments & Acquisitions
Goodbay Technologies
& 1 more
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Products & Services of 24-7 Intouch
24-7 Intouch offers a comprehensive portfolio of products and services, including Digital CX and Back Office Processing.
Seamless, AI-powered customer experiences are delivered across channels like chat and voice to boost engagement and support.
Efficiency in transaction processing and revenue cycle management is achieved through intelligent automation and analytics.
Funding Insights of 24-7 Intouch
Investors in 24-7 Intouch
24-7 Intouch has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include Penfund and Trilantic Capital Partners North America.
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Penfund is engaged in direct lending to middle-market companies.
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Private equity investments are targeted at North American companies.
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Investor details for 24-7 Intouch
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Investments & Acquisitions by 24-7 Intouch
24-7 Intouch has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Goodbay Technologies and Knoah.
Investment portfolio details for 24-7 Intouch
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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Diversified BPO services are provided to various clients.
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Locked | Locked | 2002 | Locked | |
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Mobile reporting solutions are offered for BPO and contact centers.
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Locked | Locked | 2001 | Locked |
Complete acquisition details for 24-7 Intouch
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Financial Statements - 24-7 Intouch
Detailed financials for 24-7 Intouch
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24-7 Intouch Comparisons
Peer comparison for 24-7 Intouch
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Competitors of 24-7 Intouch
Detailed competitors of 24-7 Intouch
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Latest news on 24-7 Intouch
Complete news archive for 24-7 Intouch
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Frequently Asked Questions about 24-7 Intouch
24-7 Intouch was founded in 2000 and raised its 1st funding round 16 years after it was founded.
24-7 Intouch is headquartered in Winnipeg, Canada. It is registered at Winnipeg, Manitoba, Canada.
Greg Fettes is the current CEO of 24-7 Intouch. They have also founded this company.
As of Apr 08, 2024, the latest employee count at 24-7 Intouch is 6,635.
Annual revenue of 24-7 Intouch is $23.68M as on Mar 31, 2022.
The company was founded in 2000 and is headquartered in Winnipeg, Manitoba, Canada. Operations focus on the customer service outsourcing sector, where contact center and call center support are managed. Additional services encompass email response handling, live chat support, social customer care, and overall customer experience management. These offerings are delivered to clients across various industries from the primary base in Canada.
24-7 Intouch offers Digital CX and Back Office Processing.
24-7 Intouch has made 2 acquisitions, including Goodbay Technologies, and Knoah.
24-7 Intouch has 2 investors. Key investors include Penfund, and Trilantic Capital Partners North America.