AppDirect

Montreal, Canada Founded: 1997 • Age: 29 yrs Acquired By AppDirect
AppDirect is recognized as a provider of digital monetization and customer support solutions.
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About AppDirect

AppDirect is a company based in Montreal (Canada) founded in 1997 was acquired by AppDirect in January 2016. It operates as a SaaS (Software-as-a-Service), Managed Services, and Two-Sided Marketplace. AppDirect has raised $140.83 million across 3 funding rounds from investors including AppDirect, Reuters and TA Associates. AppDirect has completed 2 acquisitions, including Casero and HiWired. AppDirect offers products and services including AppHelp, B2B Marketplace, and Subscription Billing. AppDirect operates in a competitive market with competitors including UST, Genpact, 1&1 IONOS, Happiest Minds and Accenture, among others.

  • Headquarter Montreal, Canada
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Appdirect, Inc
Operational Areas
Technology → Enterprise IT Services & Distribution
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $140.83 M (USD)

    in 3 rounds

  • Latest Funding Round
    $93.83 M (USD), Series D

    Sep 23, 2008

  • Investors
    AppDirect

    & 3 more

  • Employee Count
    Employee Count
  • Investments & Acquisitions
    Casero

    & 1 more

  • Acquired by
    AppDirect

    (Jan 27, 2016)

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Products & Services of AppDirect

AppDirect offers a comprehensive portfolio of products and services, including AppHelp, B2B Marketplace, and Subscription Billing. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Premium technical support is provided for digital services.

Third-party services are sold through B2B marketplace platform.

Subscription billing is automated for recurring service sales.

Funding Insights of AppDirect

AppDirect has successfully raised a total of $140.83M across 3 strategic funding rounds. The most recent funding activity was a Series D round of $93.83 million completed in September 2008. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 3
  • Last Round Series D — $93.8M
  • First Round

    (12 Jan 2000)

  • Investors Count 3
Date Amount Transaction Name Valuation Lead Investors Investors
Sep, 2008 Amount Series D - AppDirect Valuation

investors

TA
Mar, 2001 Amount Series C - AppDirect Valuation

investors

Jan, 2000 Amount Series B - AppDirect Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in AppDirect

AppDirect has secured backing from 4 investors, including venture fund and institutional investors. Prominent investors backing the company include AppDirect, Reuters and TA Associates. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Multiple sectors are invested in by private equity firm TA.
Founded Year Domain Location
Provider of global multimedia news and financial data
Founded Year Domain Location
-
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by AppDirect

AppDirect has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Casero and HiWired. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Acquisitions
Company Name Description Domain Location Founded Year Amount
Provider of IT support services
2006
Scaffolding and formwork systems are manufactured and exported globally.
2002
Company Name Description Domain Location Founded Year Amount
OVO is recognized as a smart digital payment application.
2017
Bionic investment advisor platform
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014

Financial Statements - AppDirect

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Appdirect Comparisons

Employees
+
Add Comparison
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Competitors of AppDirect

AppDirect operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as UST, Genpact, 1&1 IONOS, Happiest Minds and Accenture, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
High-quality office furniture is provided by UST for various needs.
domain founded_year HQ Location
Provider of end-to-end business process outsourcing services
domain founded_year HQ Location
Cloud infrastructure and hosting services are provided by 1&1 IONOS.
domain founded_year HQ Location
IT outsourcing services are delivered across multiple business lines.
domain founded_year HQ Location
IT and management consultancy services are provided globally.
domain founded_year HQ Location
Application development, cloud, cybersecurity, and business intelligence services are provided.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Appdirect

Frequently Asked Questions about AppDirect

When was AppDirect founded?

AppDirect was founded in 1997 and raised its 1st funding round 3 years after it was founded.

Where is AppDirect located?

AppDirect is headquartered in Montreal, Canada. It is registered at Montreal, Quebec, Canada.

Is AppDirect a funded company?

AppDirect is a funded company, having raised a total of $140.83M across 3 funding rounds to date. The company's 1st funding round was a Series B of $25M, raised on Jan 12, 2000.

What does AppDirect do?

AppDirect is established as a leading platform for digital monetization and procurement of recurring services. Solutions are offered for selling third-party services through B2B marketplaces, managing partner relationships, and automating subscription billing. Support services under the AppHelp brand are provided, covering technical assistance for digital services and devices across various industries. Sectors such as communications, software, manufacturing, and financial services are served with tailored solutions. Cloud distribution and device application management are also facilitated, alongside AI, energy, and hardware lifecycle management. A premier customer experience is delivered through omni-channel support and specialized agent expertise.

Who are the top competitors of AppDirect?

AppDirect's top competitors include Happiest Minds, Mavenir and 1&1 IONOS.

What products or services does AppDirect offer?

AppDirect offers AppHelp, B2B Marketplace, and Subscription Billing.

How many acquisitions has AppDirect made?

AppDirect has made 2 acquisitions, including Casero, and HiWired.

Who are AppDirect's investors?

AppDirect has 4 investors. Key investors include AppDirect, Reuters, TA Associates, and Yorkton Securities.

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