About AppDirect
AppDirect is a Technology company based in Montreal (Canada) founded in 1997, and was acquired by AppDirect in January 2016. AppDirect is recognized as a provider of digital monetization and customer support solutions. It operates on a SaaS (Software-as-a-Service), Managed Services, and Two-Sided Marketplace model. AppDirect has raised $140.83 million across 3 funding rounds from investors including AppDirect, Reuters and TA Associates. AppDirect has completed 2 acquisitions, including Casero and HiWired. AppDirect offers products and services including AppHelp, B2B Marketplace, and Subscription Billing. Its focus areas include Software, SaaS Platforms, IT Services and Customer Support Solutions. Its legal entity is AppDirect, Inc.
Company details
AppDirect is established as a leading platform for digital monetization and procurement of recurring services. Solutions are offered for selling third-party services through B2B marketplaces, managing partner relationships, and automating subscription billing. Support services under the AppHelp brand are provided, covering technical assistance for digital services and devices across various industries. Sectors such as communications, software, manufacturing, and financial services are served with tailored solutions. Cloud distribution and device application management are also facilitated, alongside AI, energy, and hardware lifecycle management. A premier customer experience is delivered through omni-channel support and specialized agent expertise.
- Headquarters Montreal, Canada
- Stage Acquired
- SectorsTechnology
- Email••••••••
- Phone•••• ••••
- Website radialpoint.com
- Social LinkedIn X Instagram
- Acquired by AppDirect (Jan 2016)
- Legal Name Appdirect, Inc
Products & Services of AppDirect
AppDirect offers a comprehensive portfolio of products and services, including AppHelp, B2B Marketplace, and Subscription Billing.
Premium technical support is provided for digital services.
Third-party services are sold through B2B marketplace platform.
Subscription billing is automated for recurring service sales.
Funding Insights of AppDirect
AppDirect has successfully raised a total of $140.83M across 3 strategic funding rounds. The most recent funding activity was a Series D round of $93.83 million completed in September 2008. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $140.83M
- Total Rounds 3
- Last Round Series D — $93.83M
- First Round $25M
(Jan 2000)
- Investors Count 3
All 3 funding rounds of AppDirect with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Sep 2008 | $93.83M | Series D | – | – | |
| Mar 2001 | $22M | Series C | – | – | |
| Jan 2000 | $25M | Series B | – | – |
4 investors in total: 4 institutional.
Investors in AppDirect
AppDirect has secured backing from 4 investors, including venture fund and institutional investors. Prominent investors backing the company include AppDirect, Reuters and TA Associates.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Multiple sectors are invested in by private equity firm TA. | ta.com | Boston, United States | ||
Provider of global multimedia news and financial data | 1851 | reuters.com | New York, United States | |
| yorkton.com | ||||
Online application marketplace | 2009 | appdirect.com | San Francisco, United States |
Investor details for AppDirect
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Investments & Acquisitions by AppDirect
AppDirect has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Casero and HiWired.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Scaffolding and formwork systems are manufactured and exported globally. | casero.com | Toronto, Canada | 2002 | Apr 2009 | •••• | |
Provider of IT support services | hiwired.com | Needham, United States | 2006 | Jan 2009 | •••• |
Complete acquisition details for AppDirect
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
Verified entity values are shown only after access is granted.
Timeline of AppDirect
6 dated milestones of AppDirect across 19 years, from founding to its latest funding, stage changes and deals.
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Related news about Appdirect
Complete news archive for AppDirect
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- Full article archive
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Frequently Asked Questions about AppDirect
AppDirect was founded in 1997 and raised its 1st funding round 3 years after it was founded.
AppDirect is headquartered in Montreal, Canada. It is registered at Montreal, Quebec, Canada.
AppDirect is a funded company, having raised a total of $140.83M across 3 funding rounds to date. The company's 1st funding round was a Series B of $25M, raised on Jan 2000.
AppDirect is established as a leading platform for digital monetization and procurement of recurring services. Solutions are offered for selling third-party services through B2B marketplaces, managing partner relationships, and automating subscription billing. Support services under the AppHelp brand are provided, covering technical assistance for digital services and devices across various industries. Sectors such as communications, software, manufacturing, and financial services are served with tailored solutions. Cloud distribution and device application management are also facilitated, alongside AI, energy, and hardware lifecycle management. A premier customer experience is delivered through omni-channel support and specialized agent expertise.
AppDirect offers AppHelp, B2B Marketplace, and Subscription Billing.
AppDirect has 4 investors. Key investors include AppDirect, Reuters, TA Associates, and Yorkton Securities.
AppDirect operates through Appdirect, Inc.
Yes. AppDirect was acquired by AppDirect in January 2016.