About Ascensos
Ascensos is a company based in Scotland (United States) founded in 2013 by John Devlin and Dermot Jenkinson was acquired by Firstsource in September 2024.. Ascensos has raised $9.95 million across 4 funding rounds from investors including Firstsource. The company has 2,502 employees as of December 31, 2023. Ascensos offers products and services including Customer Service Outsourcing and Omnichannel Solutions. Ascensos operates in a competitive market with competitors including Sourceeasy, Outsourcing, Sankalp semi, Groupe Athena and Si2chip Technologies, among others.
- Headquarter Scotland, United States
- Employees 2502 as on 31 Dec, 2023
- Founders John Devlin, Dermot Jenkinson
- Stage Minicorn
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Sectors
Business Services
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Phone
*********
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Website
*********
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Social
*********
- Legal Name Ascensos Limited
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$9.95 M (USD)
in 4 rounds
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Latest Funding Round
$1.8 M (USD), Seed
Apr 28, 2018
- Investors
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Employee Count
2502
as on Dec 31, 2023
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Acquired by
Firstsource
(Sep 23, 2024)
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Products & Services of Ascensos
Ascensos offers a comprehensive portfolio of products and services, including Customer Service Outsourcing and Omnichannel Solutions. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Provides tailored customer management for retail and e-commerce brands.
Delivers scalable customer support using AI and analytics tools.
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Funding Insights of Ascensos
Ascensos has successfully raised a total of $9.95M across 4 strategic funding rounds. The most recent funding activity was a Seed round of $1.8 million completed in April 2018. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 4
- Last Round Seed — $1.8M
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First Round
First Round
(18 Oct 2013)
- Investors Count Investors Count
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr, 2018 | Amount | Seed - Ascensos | Valuation |
investors |
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| Nov, 2017 | Amount | Seed - Ascensos | Valuation |
investors |
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| Jul, 2015 | Amount | Seed - Ascensos | Valuation |
investors |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Ascensos
Ascensos has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Firstsource. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Firstsource is recognized as a global business process management partner.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Ascensos
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Ascensos
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Ascensos Comparisons
Competitors of Ascensos
Ascensos operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sourceeasy, Outsourcing, Sankalp semi, Groupe Athena and Si2chip Technologies, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Provides comprehensive outsourcing solutions for textile manufacturers.
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| domain | founded_year | HQ Location |
BPO services are provided to businesses in Japan.
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| domain | founded_year | HQ Location |
Customized designing and modeling solutions are provided for manufacturing.
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| domain | founded_year | HQ Location |
Pharmaceutical products exporting services are provided by Groupe Athena.
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| domain | founded_year | HQ Location |
Semiconductor IP consulting services are provided to clients.
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| domain | founded_year | HQ Location |
BPO services in data management are provided from India.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Ascensos
Frequently Asked Questions about Ascensos
When was Ascensos founded?
Ascensos was founded in 2013.
Where is Ascensos located?
Ascensos is headquartered in Scotland, United States.
Who is the current CEO of Ascensos?
John Devlin is the current CEO of Ascensos. They have also founded this company.
Is Ascensos a funded company?
Ascensos is a funded company, having raised a total of $9.95M across 4 funding rounds to date. The company's 1st funding round was a Seed of $1.51M, raised on Oct 18, 2013.
How many employees does Ascensos have?
As of Dec 31, 2023, the latest employee count at Ascensos is 2,502.
What does Ascensos do?
Provider of outsourced customer experience management specializing in the retail sector. It offers omnichannel customer service solutions, including home-based and office-based support. The company focuses on attracting, recruiting, and retaining customer experience experts to serve as brand ambassadors. It utilizes a hybrid approach of people and technology, integrating live interaction with AI, analytics, and automation. The company builds scalable solutions for clients.
Who are the top competitors of Ascensos?
Ascensos's top competitors include Sankalp semi, Outsourcing and Karvy Data Management.
What products or services does Ascensos offer?
Ascensos offers Customer Service Outsourcing and Omnichannel Solutions.
Who are Ascensos's investors?
Ascensos has 1 investor. Key investors include Firstsource.
What is Ascensos's valuation?
The valuation of Ascensos is $17.39M as of Nov 2017.