Firstsource

Mumbai, India Founded: 2001 • Age: 25 yrs Listed
Firstsource is recognized as a global business process management partner.
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About Firstsource

Firstsource is a publicly listed company based in Mumbai (India) founded in 2001. Firstsource is recognized as a global business process management partner. It operates on a Managed Services and AI-as-a-Service model in Business Services and Technology sectors. Firstsource has raised $35 million across 3 funding rounds from investors including CESC, Metavante and Temasek. The company has 25,474 employees. Firstsource has completed 9 acquisitions, including ARSI, Ascensos and ISGN Solutions. Its chief executive, as recorded, is Ritesh Idnani. Its website firstsource.com draws about 204 thousand monthly visits. Its Indian entity Firstsource Solutions Limited reported revenue of ₹9,564 Cr. Firstsource offers products and services including Customer Experience, Digital Platforms and Technologies, Artificial Intelligence, and IT Services and Solutions. Its focus areas include Business Process Outsourcing, Customer Experience Management, IT Services and Digital Transformation.

Company details

Firstsource is established as a leading business process management partner, offering transformational solutions across the customer lifecycle in sectors such as Healthcare, Banking, and Communications. Specialized teams are utilized to address key client challenges through advanced technology and data analytics. Services including Customer Experience, Digital Platforms, Artificial Intelligence, and IT Solutions are provided to deliver future-focused outcomes for Fortune 500 and FTSE 100 companies. Operations are supported globally with a strong presence in multiple regions.

Recognitions & Rankings of Firstsource

India's Most Valuable Companies 2024 edition · Source: Hurun India
Rank#227
Valuation
₹26,250 Cr
2021 #247
  • Headquarters Mumbai, India
  • Employees 25,474
  • Stage Public
  • Sectors
    Business Services
    Technology
  • Website category Business and Consumer Services · Business Services
  • Email
    ••••••••
  • Website firstsource.com
  • Social LinkedIn X Facebook Instagram YouTube
  • Legal Name Firstsource Solutions Limited
Operational Areas
Business Services → Business Process Outsourcing (BPO)
Technology → AI Core Platforms & Infrastructure
Business Services → Customer Engagement & Loyalty Solutions
Business Services → Digital Transformation & Automation Services
Technology → IT Services & Operations
Key Metrics
  • Market Cap
    ₹20,444 Cr

    FSL · NSE

  • Share Price
    ₹293.65

    +1.56% today

  • Revenue
    ₹9,556 Cr

    FY 2025-26 · +19.8% YoY

  • EBITDA
    ₹1,506 Cr

    Margin 15.8%

  • Net Profit
    ₹748 Cr

    FY 2025-26 · +28.5% YoY

  • P/E (TTM)
    24.1x

    P/B 4.2x

  • ROE
    17.6%

    ROCE 16.3%

  • Debt / Equity
    0.65

    Interest cover 21.4x

  • Total Equity Funding
    $35M (USD)

    in 3 rounds

  • Investors
    CESC

    & 3 more

  • Employee Count
    25,474
  • Investments & Acquisitions
    ARSI

    & 8 more

Products & Services of Firstsource

Firstsource offers a comprehensive portfolio of products and services, including Customer Experience, Digital Platforms and Technologies, Artificial Intelligence, and IT Services and Solutions.

Customer Experience
Business Process Management

Customer interactions are transformed into loyalty through specialized solutions.

Digital Platforms and Technologies
Technology Solutions

Digital platforms are provided to enhance business operational efficiency.

Artificial Intelligence
Technology Solutions

AI solutions are offered to drive business process innovation.

IT Services and Solutions
Technology Solutions

IT services are delivered to support client business operations.

Apps and channels of Firstsource

its YouTube channel Firstsource has 1.24K subscribers and 30 videos.

Firstsource
YouTube 1.24K subscribers 30 videos Science & Technology
Open channel

Videos from Firstsource

The most watched videos on Firstsource's YouTube channel, Firstsource (1.24K subscribers). Click a video to play it here.

Firstsource relAI: Transforming Business with AI-Powered Innovation
242 views
Inside ETS's Global Expansion Strategy with Firstource using AI & Innovation
237 views
UnBPO™ | The Firstsource Way of Working
176 views
Firstsource: UnBPO™: The Future of Business Process Outsourcing
112 views

More on Firstsource.

Funding Insights of Firstsource

Firstsource has successfully raised a total of $35M across 3 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $35M
  • Total Rounds 3
  • First Round $35M

    (Aug 2004)

  • Investors Count 4

All 3 funding rounds of Firstsource with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Oct 2012Post-IPO––
CESC
Apr 2006Series C––
Metavante
Aug 2004$35MSeries C––
Temasek, WestBridge Capital
Valuation history

4 investors in total: 4 institutional.

Investors in Firstsource

Firstsource has secured backing from 4 investors, including institutional and venture fund investors. Prominent investors backing the company include CESC, Metavante and Temasek.

All
Venture Fund
Institutional
InvestorDescriptionFounded YearDomainLocation
WestBridge Capital
westbridgecap.com
CESC
Electricity generation and distribution are provided in eastern India.
1879cesc.co.inKolkata, India
Metavante
metavante.com
Temasek
temasek.com.sg
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Investor details for Firstsource

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

  • Complete investor list
  • Round participation
  • Investor portfolios
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Verified entity values are shown only after access is granted.

Board of directors of Firstsource Solutions Limited (Firstsource)

Firstsource Solutions Limited is the primary company behind Firstsource. The boards of the 2 registered companies of Firstsource currently have 13 directors; the longest-serving is Dinesh Jain, appointed in 2012. 38 earlier directors have ceased.

DirectorDesignationAppointedTenureEntity
Dinesh Jain
DIN 02044474
Director01 Jul 201214 yrs 4 moFirstsource Process Management Services Limited
Sanjiv Goenka
DIN 00074796
Director03 Dec 201213 yrs 11 moFirstsource Solutions Limited
Subrata Talukdar
DIN 01794978
Director05 Dec 201213 yrs 11 moFirstsource Solutions Limited
Shashwat Goenka
DIN 03486121
Director05 Dec 201213 yrs 11 moFirstsource Solutions Limited
Pradip Kumar Khaitan
DIN 00004821
Director14 Nov 201411 yrs 11 moFirstsource Solutions Limited
Vanita Uppal
DIN 07286115
Director05 May 20224 yrs 6 moFirstsource Solutions Limited
Cyrus Rusi Shroff
DIN 09610208
Director18 May 20224 yrs 5 moFirstsource Process Management Services Limited
Utsav Parekh
DIN 00027642
Director02 Nov 20224 yrsFirstsource Solutions Limited
Ritesh Mohan Idnani
DIN 06403188
Director01 Sep 20233 yrs 2 moFirstsource Process Management Services Limited, Firstsource Solutions Limited
Tharavanat Chandrasekharan Suseelkumar
DIN 06453310
Director01 Sep 20233 yrs 2 moFirstsource Solutions Limited
Rekha Sethi
DIN 06809515
Director01 Sep 20233 yrs 2 moFirstsource Solutions Limited
Rajiv Kumar
DIN 02385076
Director03 May 20242 yrs 6 moFirstsource Solutions Limited
Paras Kumar Chowdhary
DIN 00076807
Director05 Mar 20268 moFirstsource Solutions Limited

People of Firstsource

443 people are tracked at Firstsource (205 in leadership, 10 in board & advisors, 228 in team); the tracked headcount is 25,474.

NameRoleGroup
Ritesh Idnani
CEO & Managing DirectorLeadership
Rakesh Nair
Human Resources DirectorLeadership
Sohit Brahmawar
COOLeadership
Dr. Rohtas Kumar
Vice President Operations - ETS GCCLeadership
Penny Murray
Associate Director Of OperationsLeadership
Ganapathy K T
General Manager - OperationsLeadership
Rajesh Reddy Gop
Vice President HealthcareLeadership
Karen Leung
Associate Director Human ResourcesLeadership
Fiona Campbell
Associate Director - MarketingLeadership
Dinesh Jain
Chief Financial OfficerLeadership
Manish Harisingani
As GM – Head BFSI OperationsLeadership
Sonali Sen
Head Of Marketing TransformationLeadership
Vinoth Kumar
Associate Director - (automation And Ai)Leadership
Tim Smith
Senior Vice President Of Business DevelopmentLeadership
Vinit Engineer
Vice President OperationsLeadership
Kaushik Shetty
Associate Director Of OperationsLeadership
Sundara Sukavanam
Head - Enterprise Transformation OfficeLeadership
Kimberly Buntyn
Assistant Vice PresidentLeadership
Matthew Barlow
Head - Healthcare PayerLeadership
Scott Schrader
Head - Healthcare ProviderLeadership

423 more people are available in the full profile.

Premium access

Complete people profiles for Firstsource

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

Verified entity values are shown only after access is granted.

IPO & Listings of Firstsource

Firstsource is a publicly listed company on the NSE with ticker symbol FSL in India, operating in the Commercial services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.

  • IPO date22 Feb 2007
  • Listed onBSE: 532809 · NSE: FSL
  • Listed entityFirstsource Solutions Limited
  • Exchange sectorCommercial services
  • ISININE684F01012
  • Share price₹288.50 (-1.11% on the day) · 2026-10-14
  • Market capitalisation₹20,331 Cr
  • Price to earnings30.3
  • EPS (diluted, trailing year)₹9.52
  • Dividend yield1.89%
  • Volume (last session)5,287,227

Financials of Firstsource

Exchange-reported figures of Firstsource Solutions Limited, the listed company behind Firstsource (NSE: FSL).

Financial Highlights

FY 2025-26 · Consolidated
Revenue
₹9,556 Cr
+19.7% YoY
EBITDA
₹1,506 Cr
+21.1% YoY
Profit After Tax
₹748 Cr
+28.5% YoY
Net Worth
₹4,385 Cr
+7.0% YoY
Total Assets
₹7,654 Cr
+13.4% YoY
Total Debt
₹2,922 Cr
+13.7% YoY

Revenue vs Net Profit ₹ Cr

Margin trends

Financial summary ₹ Cr

MetricsFY 2025-26FY 2024-25FY 2023-24FY 2022-23FY 2021-22FY 2020-21FY 2019-20
Income statement
Revenue9,5567,9806,3366,0225,9215,0784,099
Revenue growth+19.8%+26.0%+5.2%+1.7%+16.6%+23.9%-
EBITDA1,5061,2441,002858982724654
EBITDA margin+15.8%+15.6%+15.8%+14.2%+16.6%+14.3%+16.0%
Profit before tax850741630615647432394
Net profit748582514510535457335
Net profit margin+7.8%+7.3%+8.1%+8.5%+9.0%+9.0%+8.2%
EPS (₹)9.688.537.397.377.715.204.90
Balance sheet
Total assets7,6546,7495,2454,7924,9634,0054,130
Net worth4,3854,0983,7003,3673,0332,7992,765
Total debt2,9222,5691,5261,3931,7841,1941,356
Cash & bank26916718815689.83137191
Net working capital1,2341,154822596653371721
Cash flow
Cash from operations1,214701644795704976410
Cash from investing(443)(744)(57.37)17.08(594)(344)9.76
Cash from financing(667)22.59(563)(743)(158)(689)(277)
ParticularsSep 2026Jun 2026Mar 2026Dec 2025Sep 2025Jun 2025Mar 2025Dec 2024
Revenue2,8262,7252,5832,4432,3122,2182,1612,102
Revenue growth (YoY)+22.2%+22.9%+19.5%+16.2%+20.1%+23.8%--
Other income(1.79)6.11(1.71)3.620.636.832.126.71
EBITDA471380430303376347333318
EBITDA margin+16.6%+13.8%+16.5%+12.3%+16.2%+15.6%+15.4%+15.2%
Depreciation11811511611111097.2590.6084.40
Interest50.9951.7552.0243.2542.7643.4442.6239.32
Profit before tax299219261152224213202201
Tax66.9153.4255.3631.3544.8243.9041.0240.35
Net profit232166205120180169161160
EPS (₹)3.312.362.911.712.542.402.282.27
MetricsFY 2025-26FY 2024-25FY 2023-24FY 2022-23FY 2021-22FY 2020-21FY 2019-20
Income statement
Revenue2,8832,3071,6011,3761,5921,325940
Revenue growth+25.0%+44.1%+16.4%-13.6%+20.2%+40.9%-
EBITDA771607453381531492268
EBITDA margin+26.7%+26.3%+28.3%+27.7%+33.4%+37.2%+28.5%
Profit before tax543534380311453425212
Net profit506358316244385365177
Net profit margin+17.5%+15.5%+19.7%+17.8%+24.2%+27.6%+18.8%
EPS (₹)6.206.134.593.565.565.272.62
Balance sheet
Total assets3,5833,4332,7782,4792,5992,4302,289
Net worth2,2952,5762,4112,3042,3202,1722,065
Total debt953813348158265248215
Cash & bank44.9228.8951.8021.4825.9415.6446.09
Net working capital655661669585542426429
Cash flow
Cash from operations633504347270416418388
Cash from investing(33.28)(342)(26.42)47.35(50.51)(146)78.31
Cash from financing(585)(183)(296)(319)(356)(307)(433)
ParticularsSep 2026Jun 2026Mar 2026Dec 2025Sep 2025Jun 2025Mar 2025Dec 2024
Revenue918879774752675682628624
Revenue growth (YoY)+36.0%+28.9%+23.3%+20.5%+24.5%+33.0%--
Other income11.4314.968.6410.9510.0112.0510.6566.04
Total expenses591556524621498470460466
EBITDA327323250131177212168158
EBITDA margin+34.8%+35.3%+30.6%+16.8%+25.6%+30.7%+26.2%+25.7%
Depreciation58.4254.5453.9153.4754.2443.7839.5134.17
Interest16.8416.7316.8716.8514.8414.2713.1511.42
Profit before tax26326718871.43118166126178
Tax63.2759.7647.5912.6319.7331.1733.1430.08

Financial Statements

Figures in ₹ Cr; negatives in brackets. Updated 06 Nov 2026
ParticularsSep 2026Jun 2026Mar 2026Dec 2025Sep 2025Jun 2025Mar 2025Dec 2024
Revenue2,8262,7252,5832,4432,3122,2182,1612,102
Revenue growth (YoY)+22.2%+22.9%+19.5%+16.2%+20.1%+23.8%--
Other income(1.79)6.11(1.71)3.620.636.832.126.71
EBITDA471380430303376347333318
EBITDA margin+16.6%+13.8%+16.5%+12.3%+16.2%+15.6%+15.4%+15.2%
Depreciation11811511611111097.2590.6084.40
Interest50.9951.7552.0243.2542.7643.4442.6239.32
Profit before tax299219261152224213202201
Tax66.9153.4255.3631.3544.8243.9041.0240.35
Net profit232166205120180169161160
EPS (₹)3.312.362.911.712.542.402.282.27
ParticularsFY 2025-26FY 2024-25FY 2023-24FY 2022-23FY 2021-22FY 2020-21FY 2019-20
Revenue9,5567,9806,3366,0225,9215,0784,099
Revenue growth+19.8%+26.0%+5.2%+1.7%+16.6%+23.9%-
Other income7.457.9442.441310.561.278.84
Total expenses8,0506,7375,3345,1654,9394,3543,445
Employee cost5,5904,9953,9093,8673,9473,4672,774
EBITDA1,5061,2441,002858982724654
EBITDA margin+15.8%+15.6%+15.8%+14.2%+16.6%+14.3%+16.0%
Depreciation434327260263249206185
Interest23018415511086.5087.1683.06
Profit before tax850741630615647432394
Tax17514611510211170.1654.53
Net profit748582514510535457335
Net profit margin+7.8%+7.3%+8.1%+8.5%+9.0%+9.0%+8.2%
EPS (₹)9.688.537.397.377.715.204.90
ParticularsFY 2025-26FY 2024-25FY 2023-24FY 2022-23FY 2021-22FY 2020-21FY 2019-20
Equity & liabilities
Share capital697697697697697696694
Reserves & surplus3,6883,4013,0032,6702,3362,1032,072
Shareholders' funds (net worth)4,3854,0983,7003,3673,0332,7992,765
Minority interest0.400.400.380.350.370.540.59
Secured loans0.000.000.000.000.000.000.00
Unsecured loans2,9222,5691,5261,3931,7841,1941,356
Total debt2,9222,5691,5261,3931,7841,1941,356
Total liabilities7,6546,7495,2454,7924,9634,0054,130
Assets
Gross block6,6875,8884,6794,4594,4423,8283,641
Net block5,5674,9943,8533,7163,7442,9982,871
Capital work in progress29.9249.1417.093.422.930.000.00
Investments11673.0941.5471.1213094.3212.22
Inventories0.000.000.000.000.000.000.00
Sundry debtors2,0791,6861,1611,038961843557
Cash & bank balances26916718815689.83137191
Loans & advances364309155155252168357
Total current assets2,7122,1621,5051,3491,3031,1491,104
Total current liabilities1,4781,008683753650778383
Net working capital1,2341,154822596653371721
Total assets7,6546,7495,2454,7924,9634,0054,130
ParticularsFY 2025-26FY 2024-25FY 2023-24FY 2022-23FY 2021-22FY 2020-21FY 2019-20
Opening cash15417515282.8213218947.38
Net cash from operating activities1,214701644795704976410
Net cash from investing activities(443)(744)(57.37)17.08(594)(344)9.76
Net cash from financing activities(667)22.59(563)(743)(158)(689)(277)
Net change in cash104(20.56)23.2368.72(48.80)(57.61)143
Closing cash26916718815689.83137191
ParticularsFY 2025-26FY 2024-25FY 2023-24FY 2022-23FY 2021-22FY 2020-21FY 2019-20
Growth
Sales growth+19.8%+26.0%+5.2%+1.7%+16.6%+23.9%-
EBITDA growth+21.1%+24.1%+16.8%-12.7%+35.7%+10.8%-
PBT growth+14.7%+17.6%+2.4%-4.9%+49.9%+9.6%-9.6%
Net income growth+28.5%+13.1%+0.8%-4.6%+17.2%+36.4%-
Revenue CAGR (3Y)+16.6%+10.5%+7.7%+13.7%+15.7%+12.8%+4.9%
EBITDA CAGR (3Y)+20.7%+8.2%+11.4%+9.5%+21.2%+15.4%+13.5%
Profitability & leverage
Net income margin+7.1%+7.5%+8.1%+8.5%+9.1%+7.1%+8.3%
Return on capital employed+16.3%+15.4%+15.6%+14.9%+16.4%+15.6%+12.9%
Return on net worth+17.6%+15.3%+14.6%+16.1%+18.4%+16.4%+12.4%
Debt / equity0.650.530.410.500.510.460.35
Long-term debt / equity0.240.220.160.230.250.180.08
Interest cover21.4520.0720.8318.5411.8016.8417.73
Efficiency & per share
Fixed asset turnover1.521.511.391.351.431.361.25
Inventory turnover0.000.000.000.000.000.000.00
Debtors turnover5.085.615.766.036.577.268.68
EPS (₹)9.688.537.397.377.715.204.90
Dividend per share (₹)5.504.003.503.503.503.002.50
Book value per share (₹)62.9158.7953.0948.3143.5140.2139.86
ParticularsSep 2026Jun 2026Mar 2026Dec 2025Sep 2025Jun 2025Mar 2025Dec 2024
Revenue918879774752675682628624
Revenue growth (YoY)+36.0%+28.9%+23.3%+20.5%+24.5%+33.0%--
Other income11.4314.968.6410.9510.0112.0510.6566.04
Total expenses591556524621498470460466
EBITDA327323250131177212168158
EBITDA margin+34.8%+35.3%+30.6%+16.8%+25.6%+30.7%+26.2%+25.7%
Depreciation58.4254.5453.9153.4754.2443.7839.5134.17
Interest16.8416.7316.8716.8514.8414.2713.1511.42
Profit before tax26326718871.43118166126178
Tax63.2759.7647.5912.6319.7331.1733.1430.08
ParticularsFY 2025-26FY 2024-25FY 2023-24FY 2022-23FY 2021-22FY 2020-21FY 2019-20
Revenue2,8832,3071,6011,3761,5921,325940
Revenue growth+25.0%+44.1%+16.4%-13.6%+20.2%+40.9%-
Other income41.6595.4236.5833.7430.7528.2230.80
Total expenses2,1121,6991,1489941,061832672
Employee cost1,4791,245820712800631481
EBITDA771607453381531492268
EBITDA margin+26.7%+26.3%+28.3%+27.7%+33.4%+37.2%+28.5%
Depreciation20512692.0488.8488.2079.8070.58
Interest63.5543.2517.4815.2520.2015.5015.85
Profit before tax543534380311453425212
Tax11110760.2062.7265.7758.6829.97
Net profit506358316244385365177
Net profit margin+17.5%+15.5%+19.7%+17.8%+24.2%+27.6%+18.8%
EPS (₹)6.206.134.593.565.565.272.62
ParticularsFY 2025-26FY 2024-25FY 2023-24FY 2022-23FY 2021-22FY 2020-21FY 2019-20
Equity & liabilities
Share capital697697697697697696694
Reserves & surplus1,5981,8791,7141,6071,6231,4761,371
Shareholders' funds (net worth)2,2952,5762,4112,3042,3202,1722,065
Secured loans0.000.000.000.000.000.000.00
Unsecured loans953813348158265248215
Total debt953813348158265248215
Total liabilities3,5833,4332,7782,4792,5992,4302,289
Assets
Gross block1,102983769552636578513
Net block739663406208313291249
Capital work in progress29.0841.8313.633.420.000.000.00
Investments1,6321,6331,2651,2881,3361,2871,199
Inventories0.000.000.000.000.000.000.00
Sundry debtors1,199895729637537535374
Cash & bank balances44.9228.8951.8021.4825.9415.6446.09
Loans & advances12010567.0766.1912973.1185.80
Total current assets1,3641,028848725691624505
Total current liabilities70936818014014919876.55
Net working capital655661669585542426429
Total assets3,5833,4332,7782,4792,5992,4302,289
ParticularsFY 2025-26FY 2024-25FY 2023-24FY 2022-23FY 2021-22FY 2020-21FY 2019-20
Opening cash19.3641.4117.4618.929.9244.5713.13
Net cash from operating activities633504347270416418388
Net cash from investing activities(33.28)(342)(26.42)47.35(50.51)(146)78.31
Net cash from financing activities(585)(183)(296)(319)(356)(307)(433)
Net change in cash14.87(22.06)23.95(1.46)9.00(34.65)32.97
Closing cash44.9228.8951.8021.4825.9415.6446.09
ParticularsFY 2025-26FY 2024-25FY 2023-24FY 2022-23FY 2021-22FY 2020-21FY 2019-20
Growth
Sales growth+25.0%+44.1%+16.4%-13.6%+20.2%+40.9%-
EBITDA growth+26.8%+34.2%+18.7%-28.2%+7.8%+84.0%-
PBT growth+1.8%+40.5%+22.1%-31.4%+6.6%+100.6%-4.9%
Net income growth+41.3%+13.3%+29.2%-36.6%+5.5%+106.5%-
Revenue CAGR (3Y)+28.0%+13.2%+6.5%+13.5%+27.5%+15.4%-0.0%
EBITDA CAGR (3Y)+26.4%+4.6%-2.8%+12.5%+41.6%+28.0%+5.2%
Profitability & leverage
Net income margin+15.0%+18.5%+20.0%+18.1%+24.4%+27.7%+19.4%
Return on capital employed+19.9%+16.7%+15.1%+12.9%+18.8%+18.7%+9.9%
Return on net worth+20.8%+14.4%+13.6%+10.7%+17.3%+17.3%+8.4%
Debt / equity0.360.230.110.090.110.110.05
Long-term debt / equity0.190.150.080.070.090.090.04
Interest cover11.258.984.845.214.563.768.04
Efficiency & per share
Fixed asset turnover2.762.632.422.322.622.432.29
Inventory turnover0.000.000.000.000.000.000.00
Debtors turnover2.752.842.342.342.972.922.33
EPS (₹)6.206.134.593.565.565.272.62
Dividend per share (₹)5.504.003.503.503.503.002.50
Book value per share (₹)32.9336.9634.5933.0633.2831.2029.77

Investments & Acquisitions by Firstsource

Firstsource has strategically engaged in corporate development activities, having acquired 9 companies. Notable acquisitions include ARSI, Ascensos and ISGN Solutions.

Acquisitions
Company NameDescriptionDomainLocationFoundedAcquiredAmount
TeleMedik
Provides telehealth services for remote patient monitoring and virtual clinics.
telemedik.comGuaynabo, Puerto Rico1998Jan 2026••••
Pastduecredit
Provider of debt collection and recovery services for businesses and government. It offers collection and reconnection services, supporting clients' internal processes to improve customer experience. The company assists in debt collection and helps customers manage their accounts. It does not own the accounts it services and applies no additional fees or charges. Contact is made via phone, text, and email, considering individual customer circumstances. Flexible payment plans are offered, and the company emphasizes fair treatment of customers. Services include working with government entities to collect various tax debts. Payment options include online payments, direct debit, bank transfer, standing order, and cheque. A customer portal allows account management and payment processing.
pastduecredit.co.ukGlasgow, United Kingdom0Jul 2025••••
Ascensos
Provider of outsourced customer experience management specializing in the retail sector
ascensos.comScotland, United States2013Sep 2024$55.93M
Quintessence Business Solutions & Services
Medical billing services are provided from Chennai, India.
qbsshealth.comChennai, India2011May 2024$39.27M
ARSI
Insurance and financial services are provided by ARSI.
arsigroup.comThousand Oaks, United States1986Dec 2021••••
PatientMatters
Platform for patient-centric financial solutions in healthcare is managed.
patientmatters.comOrlando, United States1989Dec 2020$13M
ISGN Solutions
Business process outsourcing for mortgage industry services is provided.
isgnsolutions.comPalm Bay, United States2016Jan 2016$12.56M
MedAssist
Provider of accounting, collection, and office management services for healthcare providers
gomedassist.comLouisville, United States2016Aug 2007$330M
Pipal Research
Corporate research, analytics, and intelligence services are delivered globally.
pipalresearch.comChicago, United States2001Sep 2004••••
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Timeline of Firstsource

13 dated milestones of Firstsource across 25 years, from founding to its latest funding, stage changes and deals.

  1. Founded Firstsource is founded.
  2. Funding First funding round of $35.0M.
  3. Acquisition Acquires Pipal Research.
  4. IPO Lists on the stock exchange (IPO).
  5. Acquisition Acquires MedAssist.
  6. Funding Latest funding round, Post-IPO,.
  7. Acquisition Acquires ISGN Solutions.
  8. Acquisition Acquires PatientMatters.
  9. Acquisition Acquires ARSI.
  10. Acquisition Acquires Quintessence Business Solutions & Services.
  11. Acquisition Acquires Ascensos.
  12. Acquisition Acquires Pastduecredit.
  13. Acquisition Acquires TeleMedik.

Web traffic of Firstsource

The website of Firstsource (firstsource.com) receives about 204.1K visits a month and ranks #230,519 among all websites worldwide, #6,450 in Business Services.

  • Monthly visits
    204.1K

    ▲ 17.9% vs previous month

  • Unique visitors
    84.7K

    per month

  • Global rank
    #230,519

    among all websites

  • Category rank
    #6,450

    Business and Consumer Services · Business Services

Similar websites

Websites whose visitors overlap most with Firstsource. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
WNS
wns.com
100%
211.2K#205,864View details
Bain & Company
bain.com
97%
1.6M#31,278View details
Language Scientific
languagescientific.com
96%
#1,659,630View details
Multichannel Merchant
multichannelmerchant.com
96%
#2,084,287View details
responsible.ai
responsible.ai
88%
#1,316,458–
••••••••••••••••.com••%•.•M#•••••–
••••••••••••••••.com••%•.•M#•••••–
••••••••••••••••.com••%•.•M#•••••–
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All 30 similar websites and full traffic analytics for Firstsource

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  • Audience overlap
  • Engagement analytics
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Verified entity values are shown only after access is granted.

Top companies in Business Process Outsourcing (BPO)

3 companies that operate in the same segment as Firstsource (Business Process Outsourcing (BPO)) in India, ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Quess
Provider of outsourcing and business services
2007Bengaluru, Karnataka, IndiaUSD 1.63 B299
Datamatics
Cloud-based text analytics and cognitive automation services are provided.
1975Mumbai, Maharashtra, IndiaUSD 3 MUSD 211.78 M4,960
CESC
Electricity generation and distribution are provided in eastern India.
1879Kolkata, West Bengal, IndiaUSD 2.03 B5,688
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Related news about Firstsource

Firstsource Recognized Among the Best in 'Services Eating Software' at the 2026 HFS SaS Awards APAC
PR Newswire • 1 month ago
Volumes spurt at Zensar Technologies Ltd counter | Capital Market News - Business Standard
Business Standard • 1 month ago
Volumes soar at Zensar Technologies Ltd counter | Capital Market News - Business Standard
Business Standard • 1 month ago
Tata Chemicals Ltd leads gainers in 'A' group | Capital Market News - Business Standard
Business Standard • 1 month ago
Firstsource Solutions Announces Strategic Partnership With Cresta
Reuters • 2 months ago
FSL: Double-digit revenue growth, robust AI-led deal wins, and guidance reaffirmed despite one-offs
Quartr • 3 months ago
Firstsource Solutions June-Quarter Consol Net Profit 1.66 Billion Rupees
Reuters • 3 months ago
FSL: Q1 FY27 revenue rose 22.9% YoY, with strong EBIT growth and robust deal momentum
Quartr • 3 months ago
FSL: Q1FY27 delivered 22.9% revenue growth and 34.8% EBIT growth, with strong new deal momentum
Quartr • 3 months ago
FSL: Q1FY27 revenue grew 22.9% YoY, driven by AI-led operations and expanding client relationships
Quartr • 3 months ago
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Frequently Asked Questions about Firstsource

Firstsource was founded in 2001 and raised its 1st funding round 3 years after it was founded.

Firstsource is headquartered in Mumbai, India. It is registered at Mumbai, Maharashtra, India.

Ritesh Idnani is the CEO of Firstsource, as recorded in our data.

Firstsource is a funded company, having raised a total of $35M across 3 funding rounds to date. The company's 1st funding round was a Series C of $35M, raised on Aug 2004.

Firstsource has 25,474 employees.

The primary company behind Firstsource, Firstsource Solutions Limited, reported revenue of ₹9,564 Cr for FY 2026, up 20% year on year.

Firstsource is established as a leading business process management partner, offering transformational solutions across the customer lifecycle in sectors such as Healthcare, Banking, and Communications. Specialized teams are utilized to address key client challenges through advanced technology and data analytics. Services including Customer Experience, Digital Platforms, Artificial Intelligence, and IT Solutions are provided to deliver future-focused outcomes for Fortune 500 and FTSE 100 companies. Operations are supported globally with a strong presence in multiple regions.

Firstsource offers Customer Experience, Digital Platforms and Technologies, Artificial Intelligence, and IT Services and Solutions.

Yes, Firstsource is publicly traded on NSE under the ticker symbol FSL.

Firstsource has made 9 acquisitions, including ARSI, Ascensos, and ISGN Solutions.

Firstsource has 4 investors. Key investors include CESC, Metavante, Temasek, and WestBridge Capital.

Firstsource is associated with 2 legal entities: Firstsource Solutions Limited, Firstsource Process Management Services Limited.

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