About Firstsource
Firstsource is a company based in Mumbai (India) founded in 2001. It operates as a Managed Services and AI-as-a-Service. The company has 24,750 employees as of March 31, 2024. Firstsource has completed 9 acquisitions, including ARSI, Ascensos and ISGN Solutions. Firstsource offers products and services including Customer Experience, Digital Platforms and Technologies, Artificial Intelligence, and IT Services and Solutions. Firstsource operates in a competitive market with competitors including UST, NTT DATA, Breed Reply, Globant and 1&1 IONOS, among others.
- Headquarter Mumbai, India
- Employees 24750 as on 31 Mar, 2024
- Stage Public
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Sectors
Business ServicesTechnology
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Website
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- Legal Name Firstsource Solutions Limited
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IPO & Listings of Firstsource
Firstsource is a publicly listed company on the NSE with ticker symbol FSL in India, operating in the Commercial services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.
Products & Services of Firstsource
Firstsource offers a comprehensive portfolio of products and services, including Customer Experience, Digital Platforms and Technologies, Artificial Intelligence, and IT Services and Solutions.
Customer interactions are transformed into loyalty through specialized solutions.
Digital platforms are provided to enhance business operational efficiency.
AI solutions are offered to drive business process innovation.
IT services are delivered to support client business operations.
People of Firstsource
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Leadership Team
106 people
Human Resources and Administration
69 people
Software Development Team
64 people
Sales and Marketing
41 people
Operations Team
32 people
Senior Team
27 people
Data Analysis and Operations Team
13 people
Finance and Accounting
10 people
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Funding Insights of Firstsource
Investors in Firstsource
Firstsource has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include CESC.
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Electricity generation and distribution are provided in eastern India.
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Investor details for Firstsource
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Investments & Acquisitions by Firstsource
Firstsource has strategically engaged in corporate development activities, having acquired 9 companies. Notable acquisitions include ARSI, Ascensos and ISGN Solutions.
Investment portfolio details for Firstsource
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Business process outsourcing for mortgage industry services is provided.
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Provider of accounting, collection, and office management services for healthcare providers
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Provider of outsourced customer experience management specializing in the retail sector
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Locked | Locked | 2013 | Locked |
Complete acquisition details for Firstsource
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Financial Statements - Firstsource
Detailed financials for Firstsource
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Firstsource Comparisons
Peer comparison for Firstsource
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Competitors of Firstsource
Firstsource operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as UST, NTT DATA, Breed Reply, Globant and 1&1 IONOS, among others.
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High-quality office furniture is provided by UST for various needs.
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Application development, cloud, cybersecurity, and business intelligence services are provided.
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AI, cloud, and blockchain services are provided globally.
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IT and digital transformation services are delivered to various industries.
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Cloud infrastructure and hosting services are provided by 1&1 IONOS.
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Provider of end-to-end business process outsourcing services
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Detailed competitors of Firstsource
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Latest news on Firstsource
Complete news archive for Firstsource
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Frequently Asked Questions about Firstsource
Firstsource was founded in 2001 and raised its 1st funding round 11 years after it was founded.
Firstsource is headquartered in Mumbai, India. It is registered at Mumbai, Maharashtra, India.
Ritesh Idnani is the current CEO of Firstsource.
As of Mar 31, 2024, the latest employee count at Firstsource is 24,750.
Annual revenue of Firstsource is $932.24M as on Mar 31, 2024.
Firstsource is established as a leading business process management partner, offering transformational solutions across the customer lifecycle in sectors such as Healthcare, Banking, and Communications. Specialized teams are utilized to address key client challenges through advanced technology and data analytics. Services including Customer Experience, Digital Platforms, Artificial Intelligence, and IT Solutions are provided to deliver future-focused outcomes for Fortune 500 and FTSE 100 companies. Operations are supported globally with a strong presence in multiple regions.
Firstsource's top competitors include 1&1 IONOS, Booz Allen Hamilton and Genpact.
Firstsource offers Customer Experience, Digital Platforms and Technologies, Artificial Intelligence, and IT Services and Solutions.
Yes, Firstsource is publicly traded on NSE under the ticker symbol FSL.
Firstsource has made 9 acquisitions, including ARSI, Ascensos, and ISGN Solutions.
Firstsource has 1 investor. Key investors include CESC.
The ticker symbol of Firstsource is FSL on NSE.