About Berry
Berry is a company based in San Francisco (United States) founded in 2020 by Yan Fu and Ann Chan. It operates as a SaaS (Software-as-a-Service). Berry has raised $625 thousand across 2 funding rounds from investors including Y Combinator and TRAC. The company has 7 employees as of December 31, 2024. Berry offers products and services including Berry AI CSM, Berry Onboarding Widget, Berry Support Chatbot, Berry Workflow, and Berry LMS. Berry operates in a competitive market with competitors including Seismic, Skilljar, Scribe, TestBox and Thought Industries, among others.
- Headquarter San Francisco, United States
- Employees 7 as on 31 Dec, 2024
- Founders Yan Fu, Ann Chan
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Sectors
Technology
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Email
***********
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Phone
*********
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Website
*********
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Social
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- Legal Name Berry, Inc
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$625 K (USD)
in 2 rounds
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Latest Funding Round
$500 K (USD), Seed
Jun 01, 2023
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Investors
Y Combinator
& 1 more
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Employee Count
7
as on Dec 31, 2024
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Products & Services of Berry
Berry offers a comprehensive portfolio of products and services, including Berry AI CSM, Berry Onboarding Widget, Berry Support Chatbot, Berry Workflow, and Berry LMS. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
AI tool for customer onboarding and support automation.
Guides users in personalized onboarding and implementation process.
Deflects tickets by empowering users to self-serve issues.
Automates high-frequency tasks for enhanced customer interaction efficiency.
Provides scalable training with AI-instructor for customer education.
Funding Insights of Berry
Berry has successfully raised a total of $625K across 2 strategic funding rounds. The most recent funding activity was a Seed round of $500 thousand completed in June 2023. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 2
- Last Round Seed — $500,000
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First Round
First Round
(01 Jun 2023)
- Investors Count 2
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun, 2023 | Amount | Seed - Berry | Valuation | Y Combinator | |
| Jun, 2023 | Amount | Seed - Berry | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Berry
Berry has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include Y Combinator and TRAC. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Early-stage startups are accelerated via funding and educational programs.
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Founded Year | Domain | Location | |
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Investments are made by TRAC in early-stage technology startups.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Berry
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Berry
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Berry Comparisons
Competitors of Berry
Berry operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Seismic, Skilljar, Scribe, TestBox and Thought Industries, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Cloud and AI-based sales enablement platforms are provided for teams.
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| domain | founded_year | HQ Location |
Cloud-based platform for customer onboarding and training is offered.
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| domain | founded_year | HQ Location |
Step-by-step guides for sales demos and customer training are auto-generated.
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| domain | founded_year | HQ Location |
Synthetic data is generated by AI for sales demo environments.
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| domain | founded_year | HQ Location |
Cloud-based platform for customer onboarding and training is offered.
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| domain | founded_year | HQ Location |
Technical documentation tool for developers is provided by GitBook.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Berry
When was Berry founded?
Berry was founded in 2020 and raised its 1st funding round 3 years after it was founded.
Where is Berry located?
Berry is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Is Berry a funded company?
Berry is a funded company, having raised a total of $625K across 2 funding rounds to date. The company's 1st funding round was a Seed of $125K, raised on Jun 01, 2023.
How many employees does Berry have?
As of Dec 31, 2024, the latest employee count at Berry is 7.
What does Berry do?
Berry is engaged in providing AI-driven solutions for customer success and onboarding, primarily targeting Enterprise SaaS companies. The platform is designed to enhance post-sales operations including onboarding, training, support, and change management. AI tools are integrated to automate workflows, offer personalized guidance, and provide 247 assistance, allowing human customer success managers to focus on building relationships. Solutions are tailored to improve efficiency across various customer touchpoints while ensuring enterprise-ready security and privacy standards.
What products or services does Berry offer?
Berry offers Berry AI CSM, Berry Onboarding Widget, Berry Support Chatbot, Berry Workflow, and Berry LMS.
Who are Berry's investors?
Berry has 2 investors. Key investors include Y Combinator, and TRAC.
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