About CallDesk
CallDesk is a company based in Paris (France) founded in 2016 was acquired by FLITC in December 2022. CallDesk has raised $2.5 million across 1 funding round from investors including EQT Ventures, Point Nine and FLITC. CallDesk offers products and services including Voice Agent and Voice Agent Studio. CallDesk operates in a competitive market with competitors including Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others.
- Headquarter Paris, France
- SectorsTechnology
- Email••••••••
- Website calldesk.ai
- Social LinkedIn X
- Acquired by FLITC (Dec 2022)
- Legal Name Calldesk Sas
- Total Equity Funding$2.5M (USD)
in 1 rounds
- Latest Funding Round$2.5M (USD), Seed
Sep 2017
- InvestorsEQT Ventures
& 2 more
- Acquired byFLITC
(Dec 2022)
Products & Services of CallDesk
CallDesk offers a comprehensive portfolio of products and services, including Voice Agent and Voice Agent Studio.
Automates customer service calls to resolve issues efficiently
Tool for building and deploying AI voice agents
Funding Insights of CallDesk
CallDesk has successfully raised a total of $2.5M through 1 strategic funding round. The most recent funding activity was a Seed round of $2.5 million completed in September 2017. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $2.5M
- Total Rounds 1
- Last Round Seed — $2.5M
- First Round $2.5M
(Sep 2017)
- Investors Count 2
All 1 funding rounds of CallDesk with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Sep 2017 | $2.5M | Seed | – | – |
3 investors in total: 3 institutional.
Investors in CallDesk
CallDesk has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include EQT Ventures, Point Nine and FLITC.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Venture capital investments in technology and innovation sectors. | – | eqtventures.com | - | |
Venture capital investments are directed toward marketplace and SaaS companies. | – | pointnine.com | Berlin, Germany | |
Offers comprehensive artificial intelligence development services to drive innovation. | 2021 | flitc.ai | Riyadh, Saudi Arabia |
Investor details for CallDesk
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of CallDesk
9 people are tracked at CallDesk (1 in leadership, 8 in team).
| Name | Role | Group |
|---|---|---|
Anton Zanni | CEO | Leadership |
Julien Zhang | Front Lead Tech | Team |
Thomas Lacaussague | Customer Success Manager | Team |
Lyes Sadmi | Full Stack Engineer | Team |
Charlotte Bertin | Sales Development Representative | Team |
Benjamin Rivard | Machine Learning Engineer | Team |
Maxime Pichou | Software Development Engineer | Team |
Julien Gusman | Sales Account Executive | Team |
Damien Gallet | Senior Lead Architect | Team |
Complete people profiles for CallDesk
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of CallDesk
3 dated milestones of CallDesk across 6 years, from founding to its latest funding, stage changes and deals.
- Founded CallDesk is founded.
- Funding First funding round of $2.5M.
- Exit Acquired by FLITC.
Competitors of CallDesk
CallDesk operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| liveperson.com | 1995 | New York, United States | – | 809 | Conversational AI platform is provided for digital customer experiences. | |
| 247.ai | 2000 | San Jose, United States | $22M | – | AI-powered platforms and services for customer experience management are provided. |
![[24]7.ai logo](https://img.thecompanycheck.com/b/247_logo.webp){kind=logo}
Detailed competitors of CallDesk
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of CallDesk
The website of CallDesk (calldesk.ai) receives about 3.1K visits a month.
- Monthly visits3.1K
▼ 40% vs previous month
Websites whose visitors overlap most with CallDesk. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| voxia.ai | 100% | 6.1K | #2,886,254 | View details | |
| bland.ai | 88% | 217.9K | #194,345 | View details | |
callannie.ai | callannie.ai | 85% | – | #1,174,933 | – |
callin.io | callin.io | 85% | – | #253,940 | – |
| hyperbound.ai | 85% | 54.8K | #544,076 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 25 similar websites and full traffic analytics for CallDesk
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 25 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Calldesk
Complete news archive for CallDesk
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to CallDesk
10 companies that operate in the same segment as CallDesk (Chatbots), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | – | – | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Cloud and AI-based chatbots for personal finance management are offered. | 2015 | London, England, United Kingdom | USD 175.49 M | – | – | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 | |
Conversational AI platform is provided for digital customer experiences. | 1995 | New York, New York, United States | – | USD 312.47 M | 928 | |
Cloud based platform for employee communication | 2016 | Mountain View, California, United States | USD 305 M | USD 2.49 M | 57 | |
AI-powered conversation intelligence and automation are provided for contact centers. | 2017 | Redwood City, California, United States | USD 213.35 M | USD 10.89 M | 145 |
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Frequently Asked Questions about CallDesk
CallDesk was founded in 2016 and raised its 1st funding round 1 year after it was founded.
CallDesk is headquartered in Paris, France.
CallDesk is a funded company, having raised a total of $2.5M across 1 funding round to date. The company's 1st funding round was a Seed of $2.5M, raised on Sep 2017.
CallDesk was founded in 2016 in Paris, France, focusing on the AI sector for customer service. A platform is provided to design and deploy intelligent voice agents that handle routine calls and resolve issues. Enterprise-grade security and flexibility are incorporated to support digital transformation. Operational costs are targeted for reduction through automation, with operations centered in Europe.
CallDesk's top competitors include Twilio, Freshworks and Dialpad.
CallDesk offers Voice Agent and Voice Agent Studio.
CallDesk has 3 investors. Key investors include EQT Ventures, Point Nine, and FLITC.
CallDesk operates through Calldesk Sas.
Yes. CallDesk was acquired by FLITC in December 2022.