About CanaPlus Consulting
CanaPlus Consulting is a company based in Singapore (Singapore) founded in 2003, and was acquired by Genesys in September 2014. It offers contact center solutions.
Company details
CanaPlus Consulting was founded in 2003 in Singapore and focuses on the contact center sector. Multimedia routing, SIP communication, multi-channel proactive outreach, reporting, analytics, workforce optimization, and productivity tools are delivered. A proprietary platform called Qfiniti is utilized to detect and mask sensitive interactions through trigger settings. Celoxis is supplied as a project management tool for streamlining operations. Acquisition by Genesys occurred in September 2014.
- Headquarters Singapore, Singapore
- Stage Acquired
- Email••••••••
- Website canaplus.com.sg
- Social LinkedIn
- Acquired by Genesys (Sep 2014)
Investors in CanaPlus Consulting
CanaPlus Consulting has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Genesys.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | genesys.com | Daly City, United States |
Investor details for CanaPlus Consulting
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Timeline of CanaPlus Consulting
2 dated milestones of CanaPlus Consulting across 11 years, from founding to its latest funding, stage changes and deals.
- Founded CanaPlus Consulting is founded.
- Exit Acquired by Genesys.
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Frequently Asked Questions about CanaPlus Consulting
CanaPlus Consulting was founded in 2003.
CanaPlus Consulting is headquartered in Singapore, Singapore.
CanaPlus Consulting was founded in 2003 in Singapore and focuses on the contact center sector. Multimedia routing, SIP communication, multi-channel proactive outreach, reporting, analytics, workforce optimization, and productivity tools are delivered. A proprietary platform called Qfiniti is utilized to detect and mask sensitive interactions through trigger settings. Celoxis is supplied as a project management tool for streamlining operations. Acquisition by Genesys occurred in September 2014.
CanaPlus Consulting has 1 investor. Key investors include Genesys.
Yes. CanaPlus Consulting was acquired by Genesys in September 2014.