About Centra CX
Centra CX is a company based in Melbourne (Australia) founded in 2011 was acquired by Cyara in June 2023. Centra CX offers products and services including CentraCX, AI-Powered CX Assurance Platform, Botium, and Pulse. Centra CX operates in a competitive market with competitors including SurveyMonkey, Qualtrics, QuestionPro, Typeform and Survey Sampling international, among others.
- Headquarter Melbourne, Australia
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Technology
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Products & Services of Centra CX
Centra CX offers a comprehensive portfolio of products and services, including CentraCX, AI-Powered CX Assurance Platform, Botium, and Pulse.
Gathers real-time customer feedback for contact center improvements.
Assures customer journeys across voice and digital channels.
Tests and optimizes AI chatbots for customer interactions.
Provides insights into contact center performance metrics.
Funding Insights of Centra CX
Detailed funding history for Centra CX
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Investors in Centra CX
Centra CX has secured backing from 1 investor. Prominent investors backing the company include Cyara.
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Omnichannel customer experiences are tested and monitored across multiple channels.
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Investor details for Centra CX
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Investments & Acquisitions by Centra CX
Investment portfolio details for Centra CX
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Financial Statements - Centra CX
Detailed financials for Centra CX
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Centra Cx Comparisons
Peer comparison for Centra CX
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Competitors of Centra CX
Centra CX operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as SurveyMonkey, Qualtrics, QuestionPro, Typeform and Survey Sampling international, among others.
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A cloud-based platform is utilized for creating customizable surveys.
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Surveys are created and feedback is collected through the platform.
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Web-based survey software is offered for research and analysis.
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Surveys and forms are created via a cloud-based platform.
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Data Solutions and Technology for Consumer and B2B Survey research
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Platform providing market research, customer experience, and employee feedback solutions
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Detailed competitors of Centra CX
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Latest news on Centra Cx
Complete news archive for Centra CX
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Frequently Asked Questions about Centra CX
Centra CX was founded in 2011.
Centra CX is headquartered in Melbourne, Australia. It is registered at Melbourne, Victoria, Australia.
Founded in 2011 in Melbourne, Australia, Centra CX operates as a cloud-based platform in the customer experience sector. Customizable surveys are deployed across email, web, voice, and SMS channels to gather feedback. Real-time monitoring and collaboration tools are provided to enhance customer interactions. The platform serves clients including major Australian banks, FMCG providers, local councils, superannuation firms, technology vendors, and SMEs as of September 2016.
Centra CX's top competitors include SurveyMonkey, Qualtrics and Typeform.
Centra CX offers CentraCX, AI-Powered CX Assurance Platform, Botium, and Pulse.
Centra CX has 1 investor. Key investors include Cyara.