About Centra CX
Centra CX is a Technology company based in Melbourne (Australia) founded in 2011, and was acquired by Cyara in June 2023. Customer feedback gathering platform. Its website centracx.com draws about 12 thousand monthly visits. Centra CX offers products and services including CentraCX, AI-Powered CX Assurance Platform, Botium, and Pulse. Its focus areas include Enterprise Applications, MarketingTech, Marketing Research and Survey Builders.
Company details
Founded in 2011 in Melbourne, Australia, Centra CX operates as a cloud-based platform in the customer experience sector. Customizable surveys are deployed across email, web, voice, and SMS channels to gather feedback. Real-time monitoring and collaboration tools are provided to enhance customer interactions. The platform serves clients including major Australian banks, FMCG providers, local councils, superannuation firms, technology vendors, and SMEs as of September 2016.
- Headquarters Melbourne, Australia
- Stage Acquired
- SectorsTechnology
- Email••••••••
- Website centracx.com
- Social LinkedIn X YouTube
- Acquired by Cyara (Jun 2023)
Products & Services of Centra CX
Centra CX offers a comprehensive portfolio of products and services, including CentraCX, AI-Powered CX Assurance Platform, Botium, and Pulse.
Gathers real-time customer feedback for contact center improvements.
Assures customer journeys across voice and digital channels.
Tests and optimizes AI chatbots for customer interactions.
Provides insights into contact center performance metrics.
Apps and channels of Centra CX
its YouTube channel Cyara has 661 subscribers and 30 videos.
Videos from Centra CX
The most watched videos on Centra CX's YouTube channel, Cyara (661 subscribers). Click a video to play it here.
More on Cyara.
Investors in Centra CX
Centra CX has secured backing from 1 investor. Prominent investors backing the company include Cyara.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Omnichannel customer experiences are tested and monitored across multiple channels. | 2006 | cyara.com | Redwood City, United States |
Investor details for Centra CX
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- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
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Timeline of Centra CX
2 dated milestones of Centra CX across 12 years, from founding to its latest funding, stage changes and deals.
- Founded Centra CX is founded.
- Exit Acquired by Cyara.
Web traffic of Centra CX
The website of Centra CX (centracx.com) receives about 11.6K visits a month.
- Monthly visits11.6K
▲ 65.5% vs previous month
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Frequently Asked Questions about Centra CX
Centra CX was founded in 2011.
Centra CX is headquartered in Melbourne, Australia. It is registered at Melbourne, Victoria, Australia.
Founded in 2011 in Melbourne, Australia, Centra CX operates as a cloud-based platform in the customer experience sector. Customizable surveys are deployed across email, web, voice, and SMS channels to gather feedback. Real-time monitoring and collaboration tools are provided to enhance customer interactions. The platform serves clients including major Australian banks, FMCG providers, local councils, superannuation firms, technology vendors, and SMEs as of September 2016.
Centra CX offers CentraCX, AI-Powered CX Assurance Platform, Botium, and Pulse.
Centra CX has 1 investor. Key investors include Cyara.
Yes. Centra CX was acquired by Cyara in June 2023.