About Cyara
Cyara is a company based in Redwood City (United States) founded in 2006 by Alok Kulkarni. Cyara has raised $375 million across 2 funding rounds from investors including Greenspring Associates, K1 Investment Management and PeakSpan Capital. Cyara has completed 3 acquisitions, including Botium, Centra CX and QBox. Cyara offers products and services including AI-Powered CX Assurance Platform, Call Explorer, Botium, and CentraCX. Cyara operates in a competitive market with competitors including Atomicwork, PlayVox, EvaluAgent, MaestroQA and Intryc, among others.
- Total Equity Funding$375M (USD)
in 2 rounds
- Latest Funding Round$350M (USD), Series D
Jan 2022
- InvestorsGreenspring Associates
& 2 more
- Investments & AcquisitionsBotium
& 2 more
Products & Services of Cyara
Cyara offers a comprehensive portfolio of products and services, including AI-Powered CX Assurance Platform, Call Explorer, Botium, and CentraCX.
Platform for testing customer experiences across voice and digital channels
Tool for call routing and agent desktop testing services
Service for conversational AI and chatbot optimization
Platform for cloud contact center assurance and monitoring
Apps and channels of Cyara
its YouTube channel Cyara has 661 subscribers and 30 videos.
Videos from Cyara
The most watched videos on Cyara's YouTube channel, Cyara (661 subscribers). Click a video to play it here.
More on Cyara.
Funding Insights of Cyara
Cyara has successfully raised a total of $375M across 2 strategic funding rounds. The most recent funding activity was a Series D round of $350 million completed in January 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $375M
- Total Rounds 2
- Last Round Series D — $350M
- First Round $25M
(Mar 2016)
- Investors Count 3
All 2 funding rounds of Cyara with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan 2022 | $350M | Series D | – | – | |
| Mar 2016 | $25M | Series A | – | PeakSpan |
3 investors in total: 3 institutional.
Investors in Cyara
Cyara has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include Greenspring Associates, K1 Investment Management and PeakSpan Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
B2B enterprise SaaS investments are managed by K1 Investment Management. | – | k1.com | Manhattan Beach, United States | |
Venture capital firm focused on B2B software growth-stage companies. | – | peakspancapital.com | - | |
Diversified investment management firm | 2000 | greenspringassociates.com | Owings Mills, United States |
Investor details for Cyara
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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- Investor portfolios
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People of Cyara
116 people are tracked at Cyara (33 in leadership, 83 in team).
| Name | Role | Group |
|---|---|---|
Alok Kulkarni | Co-Founder & CEO | Leadership |
Sandra Daniels | Vice President Of Customer Success, East | Leadership |
Florian Treml | Senior Director Engineering | Leadership |
Jeff Lyons | Chief Customer Officer | Leadership |
Raj Gupta | CTO | Leadership |
Yogesh M. | General Manager, India GIC & Vice President Engineering | Leadership |
Neela Dodiya | Sr. People Operations Business Partner, APAC | Leadership |
Guillaume MacHefaux | Senior Vice President International Sales | Leadership |
Brendon Ghumman | Senior Director, Cloud Engineering | Leadership |
Dan Hayes | Director Customer Engagement | Leadership |
April Fisk | Senior Director, Customer Success | Leadership |
Sana Narani | Vice President Of Revenue Operations | Leadership |
Karin Schneider Hansen | Vp, General Counsel | Leadership |
Kerri Dienhart | Director, Sales Development | Leadership |
Laks Atluri | Head Of Talent Acquisition, APAC | Leadership |
Deborah Carpenter | VP Of Sales | Leadership |
Valery Topilin | Director, Global Customer Response | Leadership |
Lorraine McCarthy | Director, HR EMEA & US | Leadership |
Krissy Ehlers | Senior Director, Total Rewards | Leadership |
Francine Moore | Strategic Account Director | Leadership |
96 more people are available in the full profile.
Complete people profiles for Cyara
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Investments & Acquisitions by Cyara
Cyara has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Botium, Centra CX and QBox.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
A cloud-based platform for training and testing chatbots is offered. | qbox.ai | Wokingham, United Kingdom | 2017 | Nov 2023 | •••• | |
Customer feedback gathering platform | centracx.com | Melbourne, Australia | 2011 | Jun 2023 | •••• | |
Provider of a chatbot testing tool | botium.ai | Wiener Neustadt, Austria | 2020 | Apr 2022 | •••• |
Complete acquisition details for Cyara
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
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- Complete history
- Exports
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Timeline of Cyara
6 dated milestones of Cyara across 17 years, from founding to its latest funding, stage changes and deals.
Competitors of Cyara
Cyara operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Atomicwork, PlayVox, EvaluAgent, MaestroQA and Intryc, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| atomicwork.com | 2022 | San Francisco, United States | $40.31M | 37 | AI platform streamlines IT service management and employee experiences. | |
| playvox.com | 2012 | San Francisco, United States | $33.5M | – | Cloud-based quality assurance software is provided for customer service teams. | |
| evaluagent.com | 2012 | Middlesbrough, United Kingdom | $20M | 23 | Workforce optimization solutions are delivered for performance evaluation and analysis. | |
| maestroqa.com | 2013 | New York, United States | $33.25M | – | Quality Assurance and coaching software for customer service teams | |
| intryc.com | 2023 | San Francisco, United States | $3.6M | – | AI-driven automation of quality assurance is provided for customer support. | |
| kaizo.com | 2018 | Amsterdam, Netherlands | $7M | – | Gamification based customer agent performance management platform | |
| hamming.ai | 2024 | San Francisco, United States | $4.3M | – | Provider of artificial intelligence voice agents | |
| intella.me | 2021 | Maadi, Egypt | $16.9M | – | AI-based Arabic speech-to-text for dialects is provided. | |
| nguvu.com | 2013 | Montreal, Canada | $3M | – | Gamification solutions for contact centers |
Detailed competitors of Cyara
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
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Web traffic of Cyara
The website of Cyara (cyara.com) receives about 35.2K visits a month and ranks #1,241,853 among all websites worldwide, #5,775 in Telecommunications.
- Monthly visits35.2K
▲ 35.9% vs previous month
- Unique visitors11.1K
per month
- Global rank#1,241,853
among all websites
- Category rank#5,775
Computers Electronics and Technology · Telecommunications
- Bounce rate54%
- Pages per visit1.4
- Average visit10 sec
- DevicesDesktop 22% · Mobile 78%
Websites whose visitors overlap most with Cyara. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| tataindicom.com | 100% | – | – | View details | |
| cxtoday.com | 99% | – | #289,626 | View details | |
| ecosmob.com | 99% | 26.3K | #1,287,518 | View details | |
cyarasolutions.com | cyarasolutions.com | 80% | – | – | – |
| cignex.com | 78% | 6.9K | #3,262,777 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Cyara
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Cyara
Complete news archive for Cyara
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Cyara
10 companies that operate in the same segment as Cyara (Programming & Software Development Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Collaborative platform for design prototyping and feedback is provided. | 2012 | San Francisco, California, United States | USD 748.75 M | – | – | |
AI-based platform for secure collaboration and content management is utilized. | 2005 | Redwood City, California, United States | USD 692.63 M | USD 1.18 B | 2,810 | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 | |
Crowdsourced testing platforms are offered for software quality assurance. | 1966 | Framingham, Massachusetts, United States | USD 115.9 M | – | – | |
A platform for the AI community to collaborate and build. | 2016 | Paris, France | USD 399.91 M | – | – | |
Cloud-based whiteboarding software is provided for team collaboration and communication. | 2011 | San Francisco, California, United States | USD 501.3 M | – | – | |
Security testing software is provided for code vulnerability detection. | 2006 | Atlanta, Georgia, United States | USD 98.5 M | USD 3.35 M | 38 | |
Honeycomb is recognized for providing observability solutions for distributed services. | 2016 | San Francisco, California, United States | USD 144.9 M | – | – | |
Cloud based suite of software testing solutions | 2011 | Mumbai, Maharashtra, India | USD 253.3 M | USD 75.19 M | 926 | |
Cloud-based cross-browser testing services are provided for web applications. | 2017 | San Francisco, California, United States | USD 108.4 M | USD 693.97 K | 48 |
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Frequently Asked Questions about Cyara
Cyara was founded in 2006 and raised its 1st funding round 10 years after it was founded.
Cyara is headquartered in Redwood City, United States. It is registered at Redwood City, California, United States.
Alok Kulkarni is the current CEO of Cyara. They have also founded this company.
Cyara is a funded company, having raised a total of $375M across 2 funding rounds to date. The company's 1st funding round was a Series A of $25M, raised on Mar 2016.
Founded in 2006 and headquartered in Redwood City, United States, Cyara operates in the customer experience technology sector. A platform is offered for designing, testing, and monitoring interactions across channels such as IVR, speech recognition, contact centers, voice biometrics, and web interfaces. Active monitoring is provided from self-service applications to agent desktops, ensuring coverage of the full technical architecture. Operations focus on performance evaluation for various customer touchpoints.
Cyara's top competitors include Atomicwork, PlayVox and Hamming.
Cyara offers AI-Powered CX Assurance Platform, Call Explorer, Botium, and CentraCX.
Cyara has 3 investors. Key investors include Greenspring Associates, K1 Investment Management, and PeakSpan Capital.
Cyara operates through Cyara Inc.