About Cyara
Cyara is a company based in Redwood City (United States) founded in 2006 by Alok Kulkarni. Cyara has raised $375 million across 2 funding rounds from investors including Greenspring Associates, K1 Investment Management and PeakSpan Capital. Cyara has completed 3 acquisitions, including Botium, Centra CX and QBox. Cyara offers products and services including AI-Powered CX Assurance Platform, Call Explorer, Botium, and CentraCX. Cyara operates in a competitive market with competitors including Atomicwork, PlayVox, EvaluAgent, MaestroQA and Intryc, among others.
- Headquarter Redwood City, United States
- Founders Alok Kulkarni
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Cyara Inc
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Annual Revenue
Not available
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Net Profit
Not available
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EBITDA
Not available
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Total Equity Funding
$375 M (USD)
in 2 rounds
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Latest Funding Round
$350 M (USD), Series D
Jan 31, 2022
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Investors
Greenspring Associates
& 2 more
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Employee Count
Not available
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Investments & Acquisitions
Botium
& 2 more
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Products & Services of Cyara
Cyara offers a comprehensive portfolio of products and services, including AI-Powered CX Assurance Platform, Call Explorer, Botium, and CentraCX.
Platform for testing customer experiences across voice and digital channels
Tool for call routing and agent desktop testing services
Service for conversational AI and chatbot optimization
Platform for cloud contact center assurance and monitoring
People of Cyara
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Funding Insights of Cyara
Cyara has successfully raised a total of $375M across 2 strategic funding rounds. The most recent funding activity was a Series D round of $350 million completed in January 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Cyara
Cyara has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include Greenspring Associates, K1 Investment Management and PeakSpan Capital.
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B2B enterprise SaaS investments are managed by K1 Investment Management.
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Venture capital firm focused on B2B software growth-stage companies.
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Diversified investment management firm
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Investor details for Cyara
Investor domains, locations, round participation, and complete history require an active premium plan.
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Verified entity values are shown only after access is granted.
Investments & Acquisitions by Cyara
Cyara has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Botium, Centra CX and QBox.
Investment portfolio details for Cyara
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
- Round details
- Investment values
Verified entity values are shown only after access is granted.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Provider of a chatbot testing tool
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A cloud-based platform for training and testing chatbots is offered.
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Customer feedback gathering platform
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Locked | Locked | 2011 | Locked |
Complete acquisition details for Cyara
Transaction dates, acquired stakes, disclosed values, domains, and locations require an active premium plan.
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- Acquired stakes
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Verified entity values are shown only after access is granted.
Financial Statements - Cyara
Detailed financials for Cyara
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- Profit trends
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Cyara Comparisons
Peer comparison for Cyara
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- Named peers
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Competitors of Cyara
Cyara operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Atomicwork, PlayVox, EvaluAgent, MaestroQA and Intryc, among others.
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AI platform streamlines IT service management and employee experiences.
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Cloud-based quality assurance software is provided for customer service teams.
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Workforce optimization solutions are delivered for performance evaluation and analysis.
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Quality Assurance and coaching software for customer service teams
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AI-driven automation of quality assurance is provided for customer support.
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Detailed competitors of Cyara
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Latest news on Cyara
Complete news archive for Cyara
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- Full article archive
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Frequently Asked Questions about Cyara
Cyara was founded in 2006 and raised its 1st funding round 10 years after it was founded.
Cyara is headquartered in Redwood City, United States. It is registered at Redwood City, California, United States.
Alok Kulkarni is the current CEO of Cyara. They have also founded this company.
Cyara is a funded company, having raised a total of $375M across 2 funding rounds to date.
Founded in 2006 and headquartered in Redwood City, United States, Cyara operates in the customer experience technology sector. A platform is offered for designing, testing, and monitoring interactions across channels such as IVR, speech recognition, contact centers, voice biometrics, and web interfaces. Active monitoring is provided from self-service applications to agent desktops, ensuring coverage of the full technical architecture. Operations focus on performance evaluation for various customer touchpoints.
Cyara's top competitors include Atomicwork, PlayVox and Hamming.
Cyara offers AI-Powered CX Assurance Platform, Call Explorer, Botium, and CentraCX.
Cyara has 3 investors. Key investors include Greenspring Associates, K1 Investment Management, and PeakSpan Capital.