MaestroQA

New York, United States Founded: 2013 • Age: 13 yrs
Quality Assurance and coaching software for customer service teams
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About MaestroQA

MaestroQA is a company based in New York (United States) founded in 2013.. MaestroQA has raised $33.25 million across 6 funding rounds from investors including Foundation Capital, Base10 Partners and Itai Tsiddon. MaestroQA offers products and services including Auto QA, Report Builder, Scorecard Builder, Coaching Workflows, and Screen Capture. MaestroQA operates in a competitive market with competitors including Atomicwork, Cyara, PlayVox, EvaluAgent and Intryc, among others.

  • Headquarter New York, United States
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Maestroqa, Inc.
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $33.25 M (USD)

    in 6 rounds

  • Latest Funding Round
    $25 M (USD), Series A

    Sep 29, 2021

  • Investors
  • Employee Count
    Employee Count
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Products & Services of MaestroQA

MaestroQA offers a comprehensive portfolio of products and services, including Auto QA, Report Builder, Scorecard Builder, Coaching Workflows, and Screen Capture. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Automates quality assurance for calls, chats, and customer interactions

Generates customizable reports for insights and data visualization

Creates customizable QA scorecards for performance tracking

Facilitates actionable coaching for agent improvement

Captures screens to enhance agent experiences and reviews

People of MaestroQA
Headcount 50-200
Employee Profiles 36
Employee Profiles
People
David Chitwood
Director of Customer Experience
People
Funsuk Amiz
CTO at NY ALLOY LLC
People
Adam Davis
Senior Software Engineer
People
Lauren Alexander, MBA
Vice President Marketing

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Funding Insights of MaestroQA

MaestroQA has successfully raised a total of $33.25M across 6 strategic funding rounds. The most recent funding activity was a Series A round of $25 million completed in September 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 6
  • Last Round Series A — $25.0M
  • First Round

    (22 Nov 2013)

  • Investors Count 11
Date Amount Transaction Name Valuation Lead Investors Investors
Sep, 2021 Amount Series A - MaestroQA Valuation Base10 Partners
Jul, 2019 Amount Series A - MaestroQA Valuation

investors

Jan, 2015 Amount Seed - MaestroQA Valuation Foundation Capital , Eniac Ventures
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in MaestroQA

MaestroQA has secured backing from 11 investors, including venture fund, angel, and institutional investors. Prominent investors backing the company include Foundation Capital, Base10 Partners and Itai Tsiddon. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Angel
Investor Description Founded Year Domain Location
Investments are managed by Base10 Partners in technology for the real economy, with operations in finance, food, retail, and related sectors.
Founded Year Domain Location
US focused seed and early-stage VC firm
Founded Year Domain Location
Investment and strategic support are provided by Raptor Group.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by MaestroQA

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - MaestroQA

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Maestroqa Comparisons

Employees
+
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Competitors of MaestroQA

MaestroQA operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Atomicwork, Cyara, PlayVox, EvaluAgent and Intryc, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
AI platform streamlines IT service management and employee experiences.
domain founded_year HQ Location
Omnichannel customer experiences are tested and monitored across multiple channels.
domain founded_year HQ Location
Cloud-based quality assurance software is provided for customer service teams.
domain founded_year HQ Location
Workforce optimization solutions are delivered for performance evaluation and analysis.
domain founded_year HQ Location
AI-driven automation of quality assurance is provided for customer support.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Maestroqa

Frequently Asked Questions about MaestroQA

When was MaestroQA founded?

MaestroQA was founded in 2013.

Where is MaestroQA located?

MaestroQA is headquartered in New York, United States. It is registered at New York, New York, United States.

Is MaestroQA a funded company?

MaestroQA is a funded company, having raised a total of $33.25M across 6 funding rounds to date. The company's 1st funding round was a Seed of $1.75M, raised on Nov 22, 2013.

What does MaestroQA do?

MaestroQA was founded in 2013 in New York, United States, within the customer service software sector. Tools for quality assurance and coaching are supplied to support contact center operations. Customized quality scorecards are utilized, along with real-time analysis during customer interactions, actionable reporting, and an analytics dashboard. Revenue is generated through subscription plans based on the number of agents.

Who are the top competitors of MaestroQA?

MaestroQA's top competitors include Atomicwork, Cyara and PlayVox.

What products or services does MaestroQA offer?

MaestroQA offers Auto QA, Report Builder, Scorecard Builder, Coaching Workflows, and Screen Capture.

Who are MaestroQA's investors?

MaestroQA has 11 investors. Key investors include Foundation Capital, Base10 Partners, Itai Tsiddon, Eniac Ventures, and SaaStr.

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