MaestroQA

New York, United States Founded: 2013 • Age: 13 yrs
Quality Assurance and coaching software for customer service teams

About MaestroQA

MaestroQA is a company based in New York (United States) founded in 2013. MaestroQA has raised $33.25 million across 6 funding rounds from investors including Foundation Capital, Base10 Partners and Itai Tsiddon. MaestroQA offers products and services including Auto QA, Report Builder, Scorecard Builder, Coaching Workflows, and Screen Capture. MaestroQA operates in a competitive market with competitors including Atomicwork, Cyara, PlayVox, EvaluAgent and Intryc, among others.

  • Headquarter New York, United States
  • Sectors
    Technology
  • Website category Business and Consumer Services · Shipping and Logistics
  • Email
    β€’β€’β€’β€’β€’β€’β€’β€’
  • Phone
    β€’β€’β€’β€’ β€’β€’β€’β€’
  • Website maestroqa.com
  • Social LinkedIn X YouTube
  • Legal Name Maestroqa, Inc.
Key Metrics
  • Total Equity Funding
    $33.25M (USD)

    in 6 rounds

  • Latest Funding Round
    $25M (USD), Series A

    Sep 2021

  • Investors

Products & Services of MaestroQA

MaestroQA offers a comprehensive portfolio of products and services, including Auto QA, Report Builder, Scorecard Builder, Coaching Workflows, and Screen Capture.

Auto QA
QA Automation

Automates quality assurance for calls, chats, and customer interactions

Report Builder
Reporting Tool

Generates customizable reports for insights and data visualization

Scorecard Builder
Evaluation Tool

Creates customizable QA scorecards for performance tracking

Coaching Workflows
Training Tool

Facilitates actionable coaching for agent improvement

Screen Capture
Analysis Tool

Captures screens to enhance agent experiences and reviews

Apps and channels of MaestroQA

its YouTube channel MaestroQA has 82 subscribers and 30 videos.

MaestroQA
YouTube 82 subscribers 30 videos Autos & Vehicles
Open channel

Videos from MaestroQA

The most watched videos on MaestroQA's YouTube channel, MaestroQA (82 subscribers). Click a video to play it here.

Why Data Can't Capture Real Life Chaos in Leadership
31.1K views
How to Balance AI Insights and Human Judgement in Business
21K views
Why QA is Critical for Auditing AI Bias: Legal Perspective from Michelman & Robinson, LLP
8.5K views
Why Leaders Are Trapped in Information Echo Chambers
6.1K views

More on MaestroQA.

Funding Insights of MaestroQA

MaestroQA has successfully raised a total of $33.25M across 6 strategic funding rounds. The most recent funding activity was a Series A round of $25 million completed in September 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $33.25M
  • Total Rounds 6
  • Last Round Series A β€” $25M
  • First Round $249,992

    (Nov 2013)

  • Investors Count 11

All 6 funding rounds of MaestroQA with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Sep 2021$25MSeries A–Base10 Partners
Jul 2019$4.5MSeries A––
–
Jan 2015$1.75MSeed–Foundation Capital, Eniac Ventures
Dec 2014$1.5MSeries A––
–
Dec 2013$249,992Seed––
–
Nov 2013$249,992Seed––
–
Valuation history

11 investors in total: 9 institutional and 2 angel.

Investors in MaestroQA

MaestroQA has secured backing from 11 investors, including venture fund, angel, and institutional investors. Prominent investors backing the company include Foundation Capital, Base10 Partners and Itai Tsiddon.

All
Venture Fund
Institutional
Angel
InvestorDescriptionFounded YearDomainLocation
Investments are managed by Base10 Partners in technology for the real economy, with operations in finance, food, retail, and related sectors.
–base10.vc-
US focused seed and early-stage VC firm
–eniac.vcSan Francisco, United States
Investment and strategic support are provided by Raptor Group.
–raptorgroup.comBoston, United States
Venture capital firm focused on early-stage fintech, enterprise, web 3, consumer, and multiple sectors
1995foundationcapital.comPalo Alto, United States
VC firm making investment in early stage tech companies globally
–deepforkcapital.comMenlo Park, United States
Seed stage venture capital firm investing in the US
–kecventures.comNew York, United States
Venture capital is invested in various sectors by Crosslink Capital.
–crosslinkcapital.comSan Francisco, United States
Micro VC investments are directed toward US student-led startups.
–dormroomfund.comBoston, United States
B2B and AI software community, events, and content services.
–saastr.com-

Itai Tsiddon

Co-founder of Lightricks, active angel investor in Indian startups
–unknown_1f88762b43a44202b-
Premium access

Investor details for MaestroQA

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

  • Complete investor list
  • Round participation
  • Investor portfolios
  • Co-investor network

Verified entity values are shown only after access is granted.

People of MaestroQA

36 people are tracked at MaestroQA (12 in leadership, 24 in team).

NameRoleGroup
David Chitwood
Director of Customer ExperienceLeadership
Funsuk Amiz
CTO at NY ALLOY LLCLeadership
Lauren Alexander, MBA
Vice President MarketingLeadership
Larrita Browning
Director Of Events & Head Of Digital MarketingLeadership
Harrison Hunter
CTOLeadership
Vasu Prathipati
CEO & Co-founderLeadership
Mike Nucci
Director of Operations & Chief Privacy OfficerLeadership
Meliha (Mel) Bilge
Director of Customer Success, StrategicLeadership
Stephanie Behnke
Head Of Insurance InnovationLeadership
Domenic Nucci
VP, Customer SuccessLeadership
Paul Santolla
Director, EngineeringLeadership
Michael Nucci
Director Of Operations & Chief Privacy OfficerLeadership
Adam Davis
Senior Software EngineerTeam
Ryan Archer
Engineering ManagerTeam
MD. Rasel Rana
Digital Marketing ManagerTeam
Matthew W.
Product ManagerTeam
James Raine
Product DesignerTeam
Mark Katerberg
Software EngineerTeam
Eunmi J.
Senior Customer Success ManagerTeam
David Gunn
Senior Customer Success ManagerTeam

16 more people are available in the full profile.

Premium access

Complete people profiles for MaestroQA

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

Verified entity values are shown only after access is granted.

Timeline of MaestroQA

3 dated milestones of MaestroQA across 8 years, from founding to its latest funding, stage changes and deals.

  1. Founded MaestroQA is founded.
  2. Funding First funding round of $250K.
  3. Funding Latest funding round, Series A, of $25.0M.

Competitors of MaestroQA

MaestroQA operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Atomicwork, Cyara, PlayVox, EvaluAgent and Intryc, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
atomicwork.com2022San Francisco, United States$40.31M37
AI platform streamlines IT service management and employee experiences.
cyara.com2006Redwood, United States$375M94
Omnichannel customer experiences are tested and monitored across multiple channels.
playvox.com2012San Francisco, United States$33.5M–
Cloud-based quality assurance software is provided for customer service teams.
evaluagent.com2012Middlesbrough, United Kingdom$20M23
Workforce optimization solutions are delivered for performance evaluation and analysis.
intryc.com2023San Francisco, United States$3.6M–
AI-driven automation of quality assurance is provided for customer support.
kaizo.com2018Amsterdam, Netherlands$7M–
Gamification based customer agent performance management platform
touchpointone.com2012Indianapolis, United States––
Provides software solutions for contact center performance, coaching, and gamification.
cavos.io2024Jakarta, Indonesia––
Artificial intelligence-powered platform providing quality assurance and conversational assistance to contact centers
Premium access

Detailed competitors of MaestroQA

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
  • Competitive positioning

Verified entity values are shown only after access is granted.

Web traffic of MaestroQA

The website of MaestroQA (maestroqa.com) receives about 140.6K visits a month and ranks #185,458 among all websites worldwide, #5,060 in Shipping and Logistics.

  • Monthly visits
    140.6K

    ▲ 8.5% vs previous month

  • Unique visitors
    32.7K

    per month

  • Global rank
    #185,458

    among all websites

  • Category rank
    #5,060

    Business and Consumer Services · Shipping and Logistics

Similar websites

Websites whose visitors overlap most with MaestroQA. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
northridgegroup.com
northridgegroup.com
100%
–#5,995,405–
quantumworkplace.com
87%
250.8K#192,524View details
clearpointstrategy.com
87%
–#425,781View details
zencity.io
87%
177.1K#356,595View details
workleap.com
87%
680.7K#97,449View details
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
Premium access

All 13 similar websites and full traffic analytics for MaestroQA

The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.

  • 13 similar websites
  • Audience overlap
  • Engagement analytics
  • Traffic by brand

Verified entity values are shown only after access is granted.

Latest news on Maestroqa

Premium access

Complete news archive for MaestroQA

Full article history, source details, and older brand coverage require an active premium plan.

  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

Verified entity values are shown only after access is granted.

Similar companies to MaestroQA

10 companies that operate in the same segment as MaestroQA (Customer Experience & Support Software), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M1,531
Cloud-based omnichannel customer experience and contact center solutions are delivered.
1990Daly City, California, United StatesUSD 3.01 B–651
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 872.56 MUSD 838.81 M4,400
SaaS platform enables digital adoption and customer self-service.
2013San Jose, California, United StatesUSD 265.51 MUSD 52.03 M836
Cloud-based unified communication solutions including voice and video are provided.
2011San Ramon, California, United StatesUSD 475.91 MUSD 4.12 M110
Provider of AI and cloud based contact center suite solutions
2001San Ramon, California, United StatesUSD 84.1 MUSD 1.15 B3,070
Cloud and AI-based sales enablement platforms are provided for teams.
2010San Diego, California, United StatesUSD 426.5 M––
VoIP communication management is facilitated via a cloud-based enterprise platform.
1999Raleigh, North Carolina, United StatesUSD 21.89 MUSD 753.82 M1,100
Provider of customer communications management platform
2008Stockholm, SwedenUSD 12 MUSD 2.94 B4,080
Upgrade to premium

Unlock complete access to The Company Check

Get unrestricted viewing across everything we track β€” from companies and brands to investors, funding rounds, acquisitions, financials, and more.

Upgrade to Premium No viewing limits. Your plan controls exports and screening usage.
Included in your Premium account
  • βœ“
    Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
  • βœ“
    Full access to every database India & global coverage, advanced filters and rich profile details
  • βœ“
    Always-on access from your team account Single premium plan for everything you see on the portal

Frequently Asked Questions about MaestroQA

MaestroQA was founded in 2013.

MaestroQA is headquartered in New York, United States. It is registered at New York, New York, United States.

MaestroQA is a funded company, having raised a total of $33.25M across 6 funding rounds to date. The company's 1st funding round was a Seed of $249.99K, raised on Nov 2013.

MaestroQA was founded in 2013 in New York, United States, within the customer service software sector. Tools for quality assurance and coaching are supplied to support contact center operations. Customized quality scorecards are utilized, along with real-time analysis during customer interactions, actionable reporting, and an analytics dashboard. Revenue is generated through subscription plans based on the number of agents.

MaestroQA's top competitors include Atomicwork, Cyara and PlayVox.

MaestroQA offers Auto QA, Report Builder, Scorecard Builder, Coaching Workflows, and Screen Capture.

MaestroQA has 11 investors. Key investors include Foundation Capital, Base10 Partners, Itai Tsiddon, Eniac Ventures, and SaaStr.

MaestroQA operates through Maestroqa, Inc..

The website of MaestroQA receives about 141 thousand visits a month and ranks #185,458 among all websites worldwide.

Explore millions of companies β€” effortlessly

Access structured, verified intelligence on 7M+ companies across industries, sectors, and global markets. From early-stage startups to large enterprises, discover ownership, leadership, funding, financials, acquisitions, and market signals β€” all in one powerful platform.

Free account with essential features Instant access to company reports Enterprise solutions available