Twilio

San Francisco, United States Founded: 2008 • Age: 18 yrs
Cloud-based omnichannel communication and customer engagement platform is utilized.
Annual revenue $5.1B Latest available
Total funding $239.8M 12 rounds
Employees 5540 Tracked headcount
Investors 15 Known backers
Products - Services tracked
Competitors 9 Brand Intelligence

About Twilio

Twilio is a company based in San Francisco (United States) founded in 2008 by Evan Cooke and John Wolthuis. Twilio has raised $239.77 million across 12 funding rounds from investors including Amazon, Fidelity Investments and Zenvia. The company has 5,540 employees as of December 31, 2024. Twilio has completed 11 acquisitions, including Authy, Beepsend and Core Network Dynamics. Twilio operates in a competitive market with competitors including Genesys, Freshworks, Dialpad, Sprinklr and Capillary Technologies, among others.

  • Headquarter San Francisco, United States
  • Employees 5540 as on 31 Dec, 2024
  • Founders Evan Cooke, John Wolthuis
  • Stage Public
  • Sectors
    Technology
  • Email
    Locked
  • Phone
    Locked
  • Website
    Locked
  • Social
    Locked
  • Legal Name Twilio Inc.
Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Technology → Marketing, Adtech & Commerce Technology Unlock Sub-Sector Unlock Segment
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    $5.07 B (USD)
    13.66
    as on Dec 31, 2025
  • Net Profit
    $33.83 M (USD)
    0
    as on Dec 31, 2025
  • EBITDA
    $392.13 M (USD)
    112.37
    as on Dec 31, 2025
  • Total Equity Funding
    $239.77 M (USD)

    in 12 rounds

  • Latest Funding Round
    Not available
  • Investors
    Amazon

    & 14 more

  • Employee Count
    5540

    as on Dec 31, 2024

  • Investments & Acquisitions
    Authy

    & 10 more

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IPO & Listings of Twilio

Twilio is a publicly listed company on the NYSE with ticker symbol TWLO in USA, operating in the Technology services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.

Exchange: NYSE · Ticker: TWLO · Sector: Technology services · USA

People of Twilio

Headcount 5000-10000
Employee Profiles 634
Board Members and Advisors 12
Employee Profiles
People
Christy Lake
Chief Administrative Officer (cao)
People
Tim Beyers
Director Of Product - Voice Connectivity
People
Alex Vahrusev
Senior Product Manager
People
Usama Khan
Machine Learning Engineer 2

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Board Members and Advisors
people
Jeff Immelt
Director
people
Deval Patrick
Board Member
people
Byron Deete
Director
people
Donna Dubinksy
Director

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Funding Insights of Twilio

Twilio has successfully raised a total of $239.77M across 12 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Twilio

Twilio has secured backing from 15 investors, including institutional, venture fund, and angel investors. Prominent investors backing the company include Amazon, Fidelity Investments and Zenvia.

All
Venture Fund
Institutional
Angel
Investor Description Founded Year Domain Location
Long/short equity hedge fund and VC fim
Locked Locked Locked
Investment opportunities are managed by Iowa City Capital Partners.
Locked Locked Locked
Redpoint Ventures is engaged in venture capital investments.
Locked Locked Locked
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Investor details for Twilio

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  • Participation history

Verified entity values are shown only after access is granted.

Investments & Acquisitions by Twilio

Twilio has strategically engaged in corporate development activities, having acquired 11 companies. Notable acquisitions include Authy, Beepsend and Core Network Dynamics.

Investments
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Investment portfolio details for Twilio

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Acquisitions
Company Name Description Domain Location Founded Year Amount
A SaaS-based omnichannel contact center solution is provided by Ytica.
Locked Locked 2017 Locked
Mobile core network software solutions are provided to operators.
Locked Locked 2013 Locked
Two-factor authentication solutions are provided for securing online accounts.
Locked Locked 2012 Locked
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Complete acquisition details for Twilio

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  • Acquired stakes
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  • Domains and locations

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Financial Statements - Twilio

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Detailed financials for Twilio

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Twilio Comparisons

Twilio Primary company
Description
Cloud-based omnichannel communication and customer engagemen...
Location
San Francisco, United States
Founded Year
2008
Annual Revenue
$5.07 B (USD)
Net Profit
$33.83 M (USD)
EBITDA
$392.13 M (USD)
Employees
5,540
As of 2024
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Peer comparison for Twilio

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Competitors of Twilio

Twilio operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genesys, Freshworks, Dialpad, Sprinklr and Capillary Technologies, among others.

Company Name Domain Founded year HQ Location Description
Locked Locked Locked
Cloud-based omnichannel customer experience and contact center solutions are delivered.
Locked Locked Locked
Cloud-based business process management suite solutions are delivered.
Locked Locked Locked
Cloud-based unified communication solutions including voice and video are provided.
Locked Locked Locked
Cloud-based customer experience management software is provided for brands.
Locked Locked Locked
AI-powered loyalty management software is offered for enterprises.
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Detailed competitors of Twilio

Competitor domains, locations, full profiles, and operating metrics require an active premium plan.

  • Domains and locations
  • Full company profiles
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  • Competitive positioning

Verified entity values are shown only after access is granted.

Latest news on Twilio

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Complete news archive for Twilio

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  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

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Frequently Asked Questions about Twilio

Twilio was founded in 2008 and raised its 1st funding round 1 year after it was founded.

Twilio is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.

Khozema Shipchandler is the current CEO of Twilio.

Twilio is a funded company, having raised a total of $239.77M across 12 funding rounds to date.

As of Dec 31, 2024, the latest employee count at Twilio is 5,540.

Annual revenue of Twilio is $5.07B as on Dec 31, 2025.

Twilio was founded in 2008 and is headquartered in San Francisco, United States. Operations focus on cloud telephony infrastructure, where phone calls, text messages, and IP voice communications are integrated into web, mobile, and traditional phone applications. A customer data platform is provided to collect data across channels and manage customer journeys in real time. Solutions are catered to sectors including retail, finance, and healthcare.

Twilio's top competitors include Genesys, Capillary Technologies and Freshworks.

Yes, Twilio is publicly traded on NYSE under the ticker symbol TWLO.

Twilio has made 11 acquisitions, including Authy, Beepsend, and Core Network Dynamics.

Twilio has 15 investors. Key investors include Amazon, Fidelity Investments, Zenvia, Bessemer Venture Partners, and T. Rowe Price.

The ticker symbol of Twilio is TWLO on NYSE.

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