About Twilio
Twilio is a company based in San Francisco (United States) founded in 2008 by Evan Cooke and John Wolthuis.. Twilio has raised $239.77 million across 12 funding rounds from investors including Amazon, Fidelity Investments and Zenvia. The company has 5,540 employees as of December 31, 2024. Twilio has completed 11 acquisitions, including Authy, Beepsend and Core Network Dynamics. Twilio operates in a competitive market with competitors including Genesys, Freshworks, Dialpad, Sprinklr and Capillary Technologies, among others.
- Headquarter San Francisco, United States
- Employees 5540 as on 31 Dec, 2024
- Founders Evan Cooke, John Wolthuis
- Stage Public
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Sectors
Technology
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Email
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Phone
*********
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Website
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Social
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- Legal Name Twilio Inc.
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Annual Revenue
$4.46 B7.32as on Dec 31, 2024
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Net Profit
$-109.4 M89.23as on Dec 31, 2024
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EBITDA
$184.64 M344.69as on Dec 31, 2024
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Total Equity Funding
$239.77 M (USD)
in 12 rounds
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Latest Funding Round
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Investors
Amazon
& 14 more
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Employee Count
5540
as on Dec 31, 2024
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Investments & Acquisitions
Authy
& 10 more
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IPO & Listings of Twilio
Twilio is a publicly listed company on the NYSE with ticker symbol TWLO in USA, operating in the Technology services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.
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Software Development Team
194 people
Product Management Team
78 people
Leadership Team
77 people
Sales and Marketing
77 people
Operations Team
39 people
Senior Team
31 people
Human Resources and Administration
24 people
Finance and Accounting
21 people
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Funding Insights of Twilio
Twilio has successfully raised a total of $239.77M across 12 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 12
- Last Round Last Round
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First Round
First Round
(02 Mar 2009)
- Investors Count 15
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Twilio | Valuation |
investors |
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| May, 2018 | Amount | Post-IPO - Twilio | Valuation |
investors |
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| Jul, 2015 | Amount | Series E - Twilio | Valuation | T. Rowe Price , Fidelity Investments |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Twilio
Twilio has secured backing from 15 investors, including institutional, venture fund, and angel investors. Prominent investors backing the company include Amazon, Fidelity Investments and Zenvia. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Long/short equity hedge fund and VC fim
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Founded Year | Domain | Location | |
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Investment opportunities are managed by Iowa City Capital Partners.
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Founded Year | Domain | Location | |
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Redpoint Ventures is engaged in venture capital investments.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Twilio
Twilio has strategically engaged in corporate development activities, having acquired 11 companies. Notable acquisitions include Authy, Beepsend and Core Network Dynamics. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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A SaaS-based omnichannel contact center solution is provided by Ytica.
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2017 | ||||
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Mobile core network software solutions are provided to operators.
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2013 | ||||
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Two-factor authentication solutions are provided for securing online accounts.
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2012 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Twilio
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Twilio Comparisons
Competitors of Twilio
Twilio operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genesys, Freshworks, Dialpad, Sprinklr and Capillary Technologies, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Cloud-based omnichannel customer experience and contact center solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based customer experience management software is provided for brands.
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| domain | founded_year | HQ Location |
AI-powered loyalty management software is offered for enterprises.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Twilio
Frequently Asked Questions about Twilio
When was Twilio founded?
Twilio was founded in 2008 and raised its 1st funding round 1 year after it was founded.
Where is Twilio located?
Twilio is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Who is the current CEO of Twilio?
Khozema Shipchandler is the current CEO of Twilio.
Is Twilio a funded company?
Twilio is a funded company, having raised a total of $239.77M across 12 funding rounds to date. The company's 1st funding round was a Series E of $130M, raised on Mar 02, 2009.
How many employees does Twilio have?
As of Dec 31, 2024, the latest employee count at Twilio is 5,540.
What is the annual revenue of Twilio?
Annual revenue of Twilio is $4.46B as on Dec 31, 2024.
What does Twilio do?
Twilio was founded in 2008 and is headquartered in San Francisco, United States. Operations focus on cloud telephony infrastructure, where phone calls, text messages, and IP voice communications are integrated into web, mobile, and traditional phone applications. A customer data platform is provided to collect data across channels and manage customer journeys in real time. Solutions are catered to sectors including retail, finance, and healthcare.
Who are the top competitors of Twilio?
Twilio's top competitors include Genesys, Capillary Technologies and Freshworks.
Is Twilio publicly traded?
Yes, Twilio is publicly traded on NYSE under the ticker symbol TWLO.
How many acquisitions has Twilio made?
Twilio has made 11 acquisitions, including Authy, Beepsend, and Core Network Dynamics.
Who are Twilio's investors?
Twilio has 15 investors. Key investors include Amazon, Fidelity Investments, Zenvia, Bessemer Venture Partners, and T. Rowe Price.
What is Twilio's ticker symbol?
The ticker symbol of Twilio is TWLO on NYSE.
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