About Twilio
Twilio is a publicly listed company based in San Francisco (United States) founded in 2008 by Evan Cooke and John Wolthuis. It operates as a cloud-based omnichannel communication and customer engagement platform is utilized. Twilio has raised $239.77 million across 12 funding rounds from investors including Amazon, Fidelity Investments and Zenvia. The company has 5,540 employees. Twilio has completed 11 acquisitions, including Authy, Beepsend and Core Network Dynamics. Its chief executive is Khozema Shipchandler. Its website twilio.com draws about 4.9 million monthly visits. Its focus areas include Enterprise Applications, Customer Success Management, Customer Communication Management and Customer Service Software. Its competitors include Genesys, Freshworks, Dialpad, Sprinklr and Capillary Technologies and 3 more; 7 of its 8 listed competitors have raised funding.
Company details
Twilio was founded in 2008 and is headquartered in San Francisco, United States. Operations focus on cloud telephony infrastructure, where phone calls, text messages, and IP voice communications are integrated into web, mobile, and traditional phone applications. A customer data platform is provided to collect data across channels and manage customer journeys in real time. Solutions are catered to sectors including retail, finance, and healthcare.
- Headquarters San Francisco, United States
- Employees 5,540
- Founders Evan Cooke, John Wolthuis
- Stage Public
- SectorsTechnology
- Website category Computers Electronics and Technology · Telecommunications
- Email••••••••
- Website twilio.com/en-us
- Social LinkedIn X Facebook YouTube
- Legal Name Twilio Inc.
Associated legal entities of Twilio
Twilio is associated with 2 registered companies on The Company Check. Each company page carries the filings, financials, charges and directors of that entity.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Twilio Technology India Private Limited CIN U72900KA2019FTC129121 | Active | 28 Oct 2019 | Bangalore, Karnataka | ₹596 Cr | 703 | 3 | View details |
| Twilio India Private Limited CIN U64204KA2020FTC137944 | Active | 01 Sep 2020 | Bangalore, Karnataka | – | – | 3 | View details |
Apps and channels of Twilio
its YouTube channel Twilio has 82.6K subscribers and 30 videos.
Videos from Twilio
The most watched videos on Twilio's YouTube channel, Twilio (82.6K subscribers). Click a video to play it here.
More on Twilio.
Funding Insights of Twilio
Twilio has successfully raised a total of $239.77M across 12 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $239.77M
- Total Rounds 12
- First Round $600,000
(Mar 2009)
- Investors Count 15
Latest 10 of 12 funding rounds of Twilio with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul 2021 | – | Post-IPO | – | – | |
| May 2018 | $550M | Post-IPO | – | – | – |
| Jul 2015 | $130M | Series E | – | T. Rowe Price, Fidelity Investments | |
| Jun 2015 | – | Series D | – | – | |
| Feb 2015 | $6.35M | Series D | – | – | – |
| Jun 2013 | $70M | Series D | – | Bessemer Venture Partners | |
| Jun 2012 | – | Series C | – | – | – |
| Dec 2011 | $17M | Series C | – | – | |
| Nov 2010 | $12M | Series B | – | – | |
| Dec 2009 | $3.7M | Series A | – | Union Square Ventures | – |
15 investors in total: 14 institutional and 1 angel.
Investors in Twilio
Twilio has secured backing from 15 investors, including institutional, venture fund, and angel investors. Prominent investors backing the company include Amazon, Fidelity Investments and Zenvia.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Long/short equity hedge fund and VC fim | – | altimeter.com | Boston, United States | |
Investment opportunities are managed by Iowa City Capital Partners. | – | iowacitycapitalpartners.com | Iowa City, United States | |
Redpoint Ventures is engaged in venture capital investments. | – | redpoint.com | Woodside, United States | |
US focused VC firm | – | dfj.com | Menlo Park, United States | |
Venture capital investments and support for entrepreneurs in technology and innovation sectors. | 1911 | bvp.com | Redwood City, United States | |
Venture capital firm focused on blockchain, wellbeing, and multiple sectors | – | usv.com | New York, United States | |
Venture capital and acceleration are provided to tech startups. | – | 500.co | Ho Chi Minh City, Vietnam | |
Venture capital investments in technology and defense sectors. | – | foundersfund.com | - | |
Text and voice messages are delivered through an online platform. | 2003 | zenvia.com | Sao Paulo, Brazil | |
Diversified asset management services are provided to investors globally. | 1937 | troweprice.com | Baltimore, United States |
Investor details for Twilio
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Board of directors of Twilio
The boards of the 2 registered companies of Twilio currently have 3 directors; the longest-serving is Hans Christopher Ottosson, appointed in 2019. 13 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Hans Christopher Ottosson DIN 08597948 | Director | 28 Oct 2019 | 6 yrs 11 mo | Twilio Technology India Private Limited, Twilio India Private Limited |
| Juliana Chienying Chen DIN 10092580 | Director | 30 Mar 2023 | 3 yrs 6 mo | Twilio Technology India Private Limited, Twilio India Private Limited |
| Suprajha Suhas DIN 10269553 | Director | 15 Aug 2023 | 3 yrs 2 mo | Twilio Technology India Private Limited, Twilio India Private Limited |
People of Twilio
649 people are tracked at Twilio (200 in leadership, 9 in board & advisors, 440 in team); the tracked headcount is 5,540.
| Name | Role | Group |
|---|---|---|
Evan Cooke | Co-Founder | Leadership |
John Wolthuis | Co-Founder | Leadership |
Andy Stafman | Board of Directors | Leadership |
Khozema Shipchandler | CEO & Board Member | Leadership |
Jeff Epstein | Chairman & Board Of Directors | Leadership |
Allen Laura | Director | Leadership |
Byron Deeter | Board Member | Leadership |
Nupur Bhade Vilas | – | Leadership |
Andrew Dunn | VP, Digital Energy Strategy | Leadership |
Christy Lake | Chief Administrative Officer (cao) | Leadership |
Tim Beyers | Director Of Product - Voice Connectivity | Leadership |
Andy O'Dower | Vice President Of Product Management For Voice, Video, Flex | Leadership |
John Jordan | Conversion Rate Optimization Director | Leadership |
Ben Croes | VP Product - Messaging Platform, Growth And AI | Leadership |
Rahul Sanghavi | Director Of Engineering | Leadership |
Julie Standley | Sr. Director, Global Assistant Controller | Leadership |
Omar Paul | Vice President Of Product Management | Leadership |
| Senior Director Total Rewards APJ & Latam | Leadership | |
Dana Wagner | Chief Legal Officer | Leadership |
Vineet Mathur | Sr. Director, Product Management, Twilio Flex | Leadership |
629 more people are available in the full profile.
Complete people profiles for Twilio
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
IPO & Listings of Twilio
Twilio is a publicly listed company on the NYSE with ticker symbol TWLO in USA, operating in the Technology services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.
- IPO date31 Jul 2016
- Listed onFRA: TWH
- Listed entityTwilio Inc.
- Exchange sectorTechnology services
- ISINUS90138F1021
- Share price$281.59 (-0.38% on the day) · 2026-10-13
- Market capitalisation$43.25B
- Price to earnings39.2
- EPS (diluted, trailing year)$7.19
- Volume (last session)1,616,713
Financials of Twilio
Figures of Twilio Technology India Private Limited, the primary company behind Twilio, for FY 2025. Revenue was ₹596 Cr (+24% year on year). Net profit was ₹67.36 Cr (11% margin). EBITDA was ₹117 Cr (20% margin). Revenue has grown at a compounded annual rate of +36% over three years and +156% over five years.
- ₹596 CrRevenue · FY 2025 · +24% YoY
- ₹67.36 CrNet profit · 11% margin
- ₹117 CrEBITDA · 20% margin
- ₹2.31 CrPaid-up capital
- 703Employees (provident fund records)
- +36%Revenue CAGR, 3 years
- +156%Revenue CAGR, 5 years
| Year | Revenue | Net income | EBITDA |
|---|---|---|---|
| 2025 | $5.07B | $33.8M | $392.6M |
| 2024 | $4.46B | -$109.4M | $184.6M |
| 2023 | $4.15B | -$1.02B | -$75.5M |
| 2022 | $3.83B | -$1.26B | -$667.2M |
| 2021 | $2.84B | -$949.9M | -$593.4M |
Balance sheet, profit and loss, cash flow and ratios of Twilio Technology India Private Limited are on its company page.
Detailed financial statements for Twilio
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
- Financial ratios
- Five-year trends
- Downloads
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Twilio
Twilio has strategically engaged in corporate development activities, having acquired 11 companies. Notable acquisitions include Authy, Beepsend and Core Network Dynamics.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Cloud data security solutions provider | ionic.com | Atlanta, United States | 2011 | May 2021 | •••• | |
Two way text messaging from mobiles, landlines and toll free numbers | zipwhip.com | Seattle, United States | 2007 | May 2021 | •••• | |
AI conversations are enabled for enterprises across multiple channels. | vfirst.com | Gurugram, India | 2003 | Mar 2021 | •••• | |
Customer data is integrated and collected via cloud-based API platform. | segment.com | San Francisco, United States | 2011 | Oct 2020 | $3.2B | |
Connectivity through embedded hardware and software platform | electricimp.com | Los Altos, United States | 2011 | Jul 2020 | •••• | |
Mobile core network software solutions are provided to operators. | corenetdynamics.com | Berlin, Germany | 2013 | Nov 2018 | $11.1M | |
Cloud-based email delivery and analytics services are provided. | sendgrid.com | Boulder, United States | 2009 | Oct 2018 | $3B | |
A SaaS-based omnichannel contact center solution is provided by Ytica. | ytica.com | Prague, Czech Republic | 2017 | Sep 2018 | •••• | |
A2P SMS messaging provider | beepsend.com | Malmo, Sweden | 2006 | Feb 2017 | •••• | |
Open source media server and APIs for development of video applications | kurento.org | Madrid, Spain | 2010 | Sep 2016 | •••• |
Complete acquisition details for Twilio
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
Verified entity values are shown only after access is granted.
Timeline of Twilio
14 dated milestones of Twilio across 13 years, from founding to its latest funding, stage changes and deals.
- Founded Twilio is founded.
- Funding First funding round of $600K.
- IPO Lists on the stock exchange (IPO).
- Acquisition Acquires Kurento.
- Acquisition Acquires Beepsend.
- Acquisition Acquires Ytica.
- Acquisition Acquires SendGrid.
- Acquisition Acquires Core Network Dynamics.
- Acquisition Acquires Electric Imp.
- Acquisition Acquires Segment.
- Acquisition Acquires ValueFirst.
- Acquisition Acquires Zipwhip.
- Acquisition Acquires Ionic Security.
- Funding Latest funding round, Post-IPO,.
Competitors of Twilio
Twilio has 8 listed competitors in our database, 7 of them funded. They include Genesys, Freshworks, Dialpad, Sprinklr and Capillary Technologies, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| capillarytech.com | 2008 | Bengaluru, India | $239.1M | – | AI-powered loyalty management software is offered for enterprises. | |
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| sinch.com | 2008 | Stockholm, Sweden | $12M | 7,286 | Provider of customer communications management platform | |
| liveperson.com | 1995 | New York, United States | – | 809 | Conversational AI platform is provided for digital customer experiences. |
Detailed competitors of Twilio
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Twilio
The website of Twilio (twilio.com) receives about 4.9M visits a month and ranks #8,247 among all websites worldwide, #1,151 in Telecommunications.
- Monthly visits4.9M
▲ 12.1% vs previous month
- Unique visitors1.4M
per month
- Global rank#8,247
among all websites
- Category rank#1,151
Computers Electronics and Technology · Telecommunications
- Bounce rate35%
- Pages per visit9.7
- Average visit8 min 24 sec
- DevicesDesktop 78% · Mobile 22%
Websites whose visitors overlap most with Twilio. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| sendgrid.com | 100% | 1.7M | #21,190 | View details | |
| jajah.com | 80% | – | – | View details | |
sipgate.com | sipgate.com | 74% | – | #105,260 | – |
| plivo.com | 72% | 227.1K | #189,648 | View details | |
| infobip.com | 69% | 961.8K | #47,567 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Twilio
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Collaboration & Community Tools
10 companies that operate in the same segment as Twilio (Collaboration & Community Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Product experience is managed through cloud-based analytics and feedback tools. | 2013 | Raleigh, North Carolina, United States | USD 468.19 M | – | 969 | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 | |
A cloud-based platform is utilized for creating customizable surveys. | 1999 | Palo Alto, California, United States | USD 694 M | – | – | |
AI-powered loyalty management software is offered for enterprises. | 2008 | Bengaluru, Karnataka, India | USD 239.1 M | USD 78.34 M | 571 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
Real-time communication and conversational AI solutions are provided by Agora. | 2014 | Guangzhou, Guangdong, China | USD 55 M | USD 141.43 M | 608 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 1,511 |
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Related news about Twilio
Complete news archive for Twilio
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Twilio
Twilio was founded in 2008 and raised its 1st funding round 1 year after it was founded.
Twilio is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Khozema Shipchandler is the current CEO of Twilio.
Twilio is a funded company, having raised a total of $239.77M across 12 funding rounds to date. The company's 1st funding round was a Series A of $3.7M, raised on Mar 2009.
Twilio has 5,540 employees.
Annual revenue of Twilio is $5.07B as on Dec 31, 2025.
Twilio was founded in 2008 and is headquartered in San Francisco, United States. Operations focus on cloud telephony infrastructure, where phone calls, text messages, and IP voice communications are integrated into web, mobile, and traditional phone applications. A customer data platform is provided to collect data across channels and manage customer journeys in real time. Solutions are catered to sectors including retail, finance, and healthcare.
Twilio's top competitors include Genesys, Capillary Technologies and Freshworks.
Yes, Twilio is publicly traded on NYSE under the ticker symbol TWLO.
Twilio has made 11 acquisitions, including Authy, Beepsend, and Core Network Dynamics.
Twilio has 15 investors. Key investors include Amazon, Fidelity Investments, Zenvia, Bessemer Venture Partners, and T. Rowe Price.
Twilio is associated with 2 legal entities: Twilio Technology India Private Limited, Twilio India Private Limited.