About Freshworks
Freshworks is a company based in San Mateo (United States) founded in 2010 by Girish Mathrubootham. Freshworks has raised $872.56 million across 15 funding rounds from investors including Google, Accel and Peak XV Partners. The company has 4,400 employees as of December 31, 2024. Freshworks has completed 16 acquisitions, including 1Click, Airwoot and AnsweriQ. Freshworks operates in a competitive market with competitors including Salesforce, HubSpot, Dialpad, Constant Contact and Adobe, among others.
- Headquarter San Mateo, United States
- Employees 4400 as on 31 Dec, 2024
- Founders Girish Mathrubootham
- Stage Public
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Freshworks Inc.
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Annual Revenue
$720.42 M (USD)20.79as on Dec 31, 2024
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Net Profit
-$95.37 M (USD)30.61as on Dec 31, 2024
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EBITDA
-$109.53 M (USD)30.69as on Dec 31, 2024
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Total Equity Funding
$872.56 M (USD)
in 15 rounds
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Latest Funding Round
$250 M (USD), Series D
Dec 16, 2019
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Investors
Google
& 4 more
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Employee Count
4400
as on Dec 31, 2024
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Investments & Acquisitions
1Click
& 15 more
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IPO & Listings of Freshworks
Freshworks is a publicly listed company on the NASDAQ with ticker symbol FRSH in USA, operating in the Technology services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.
People of Freshworks
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Software Development Team
89 people
Sales and Marketing
83 people
Product Management Team
66 people
Leadership Team
62 people
Senior Team
40 people
Lead Team
37 people
Customer Team
30 people
Human Resources and Administration
29 people
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Funding Insights of Freshworks
Freshworks has successfully raised a total of $872.56M across 15 strategic funding rounds. The most recent funding activity was a Series D round of $250 million completed in December 2019. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Freshworks
Freshworks has secured backing from 5 investors, including venture fund and institutional investors. Prominent investors backing the company include Google, Accel and Peak XV Partners.
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Accel is recognized as a leading venture capital firm.
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Growth-stage companies are invested in by CapitalG, Alphabet's independent fund.
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Venture capital firm investing in startups and providing support programs.
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Investor details for Freshworks
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Investments & Acquisitions by Freshworks
Freshworks has strategically engaged in corporate development activities, having acquired 16 companies. Notable acquisitions include 1Click, Airwoot and AnsweriQ.
Investment portfolio details for Freshworks
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- Portfolio identities
- Transaction dates
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- Investment values
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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Incident management platform for alerting and on-call solutions is provided.
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AI-enabled triaging and routing of customer support tickets is facilitated.
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Enterprise chatbot solutions are developed for customer engagement across platforms.
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Locked | Locked | 2015 | Locked |
Complete acquisition details for Freshworks
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- Acquired stakes
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- Domains and locations
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Financial Statements - Freshworks
Detailed financials for Freshworks
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- Profit trends
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Freshworks Comparisons
Peer comparison for Freshworks
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Competitors of Freshworks
Freshworks operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Salesforce, HubSpot, Dialpad, Constant Contact and Adobe, among others.
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Cloud-based CRM and collaboration solutions are provided for enterprises.
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Provider of AI-powered customer relationship management software
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Cloud-based unified communication solutions including voice and video are provided.
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Multi-channel online marketing tools are provided for small businesses.
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AI-powered platform manages marketing creatives and customer journeys.
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AI-based open-source CRM software is offered for customer lifecycle collaboration.
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Detailed competitors of Freshworks
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Latest news on Freshworks
Complete news archive for Freshworks
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Frequently Asked Questions about Freshworks
Freshworks was founded in 2010 and raised its 1st funding round 1 year after it was founded.
Freshworks is headquartered in San Mateo, United States. It is registered at San Mateo, California, United States.
Dennis Woodside is the current CEO of Freshworks.
Freshworks is a funded company, having raised a total of $872.56M across 15 funding rounds to date.
As of Dec 31, 2024, the latest employee count at Freshworks is 4,400.
Annual revenue of Freshworks is $720.42M as on Dec 31, 2024.
Freshworks was founded in 2010 and is headquartered in San Mateo, United States. Operations focus on software for business process management in sectors like customer support, IT service management, sales CRM, project management, and employee engagement. A portfolio of cloud-based tools is maintained, including chat applications, recruitment management, enterprise automation, and collaboration features. AI solutions are integrated for multifunctional applications across various industries.
Freshworks's top competitors include HubSpot, Constant Contact and Adobe.
Yes, Freshworks is publicly traded on NASDAQ under the ticker symbol FRSH.
Freshworks has 5 investors. Key investors include Google, Accel, Peak XV Partners, CapitalG, and Tiger Global.
The ticker symbol of Freshworks is FRSH on NASDAQ.
The valuation of Freshworks is $3.5B as of Nov 2019.