About Dialpad
Dialpad is a Technology company based in San Ramon (United States) founded in 2011 by Craig Walker. Cloud-based unified communication solutions including voice and video are provided. Dialpad has raised $475.91 million across 9 funding rounds from investors including Microsoft, Salesforce and T-Mobile. The company has 1,511 employees. Dialpad has completed 5 acquisitions, including Dialpad, Dialpad Meetings and Koopid. Dialpad was last valued at $2.2 billion in December 2025. Its chief executive, as recorded, is Craig Walker. Its website dialpad.com draws about 2.5 million monthly visits. Its Indian entity Dialpad Services Private Limited reported revenue of ₹55.52 Cr. Dialpad offers products and services including Dialpad Connect, Dialpad Support, and Dialpad Sell. Its focus areas include Enterprise Applications, Enterprise Video, Video Communication and Video Conferencing. Its competitors include Twilio, RingCentral and Genesys; 3 of its 3 listed competitors have raised funding.
Company details
Dialpad was founded in 2011 and is headquartered in San Ramon, United States. A cloud-based platform is operated in the unified communications sector, where voice, messaging, video conferencing, and meeting solutions are delivered. Integrations with enterprise tools such as Google Apps and Salesforce are supported. Call management features like forwarding, transfer, recording, SMS, video calling, and visual voicemail are included, with operations based on a subscription pricing model.
- Headquarters San Ramon, United States
- Employees 1,511
- Founders Craig Walker
- Stage Unicorn
- SectorsTechnology
- Website category Computers Electronics and Technology · Telecommunications
- Email••••••••
- Phone•••• ••••
- Website dialpad.com
- Social LinkedIn X Facebook
- Legal Name Dialpad Services Private Limited
- Date of Incorporation 15 Nov, 2018
- Jurisdiction Bengaluru, Karnataka, India
- Indian entity revenue₹55.52 Cr
FY 2025 · +16% YoY
- Indian entity net profit₹6.40 Cr
FY 2025 · 12% margin
- Indian entity EBITDA₹9.52 Cr
FY 2025 · 17% margin
- Total Equity Funding$475.91M (USD)
in 9 rounds
- Latest Funding Round$50M (USD), Series F
Dec 2022
- InvestorsMicrosoft
& 42 more
- Employee Count1,511
- Investments & AcquisitionsDialpad
& 4 more
Associated legal entities of Dialpad
Dialpad operates through Dialpad Services Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Dialpad Services Private Limited CIN U72900KA2018FTC118558 | Active | 15 Nov 2018 | Bengaluru, Karnataka | ₹55.5 Cr | 110 | 3 | View details |
Products & Services of Dialpad
Dialpad offers a comprehensive portfolio of products and services, including Dialpad Connect, Dialpad Support, and Dialpad Sell.
AI platform for customer communications and team productivity.
Cloud solution for support with AI coaching and onboarding.
AI tool for automating sales playbooks and in-call guidance.
Apps and channels of Dialpad
Dialpad publishes 2 mobile apps with over 100K+ downloads.
Funding Insights of Dialpad
Dialpad has successfully raised a total of $475.91M across 9 strategic funding rounds. The most recent funding activity was a Series F round of $50 million completed in December 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $475.91M
- Total Rounds 9
- Last Round Series F — $50M
- First Round $3M
(May 2011)
- Investors Count 43
All 9 funding rounds of Dialpad with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Dec 2022 | $50M | Series F | – | – | – |
| Dec 2021 | $170M | Series F | $2.2B | Iconiq Capital | |
| Mar 2021 | Series E | – | T-Mobile | – | |
| Dec 2020 | $135.91M | Series E | $1.2B | OMERS | |
| Jul 2018 | $50M | Series D | – | ICONIQ Growth | |
| Sep 2017 | $17M | Series C | – | S32 | |
| May 2015 | $35M | Series C | – | Amasia | |
| Jul 2012 | $15M | Series B | – | a16z | |
| May 2011 | $3M | Series A | – | Google Ventures | – |
| Date | Valuation | Stage |
|---|---|---|
| Dec 2021 | $2.2B | •••••••• |
| Dec 2020 | $1.2B | •••••••• |
Last known valuation $2.2B (Dec 2025). 43 investors in total: 43 institutional.
Investors in Dialpad
Dialpad has secured backing from 43 investors, including venture fund and institutional investors. Prominent investors backing the company include Microsoft, Salesforce and T-Mobile.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Provider of investment management and real asset services | iconiqcapital.com | San Francisco, United States | ||
Amasia is focused on venture capital investments in sustainability. | amasia.vc | Burlingame, United States | ||
Corporate backed venture capital fund investing in multiple sectors | gv.com | Mountain View, United States | ||
Tech startups are funded by S32, a venture capital entity. | s32.com | Sunnyvale, United States | ||
Private equity investments are managed for municipal pension plans. | omersprivateequity.com | London, United Kingdom | ||
Venture capital investments in technology sectors are handled by Andreessen Horowitz. | a16z.com | |||
Early-stage US tech startups are invested in by Work-Bench. | work-bench.com | New York, United States | ||
Investments in technology startups are made by Felicis Ventures. | felicis.com | Menlo Park, United States | ||
VC & PE firm | global.softbank | San Carlos, United States | ||
Venture capital is provided to technology companies by the firm. | iconiqgrowth.com | San Francisco, United States |
Investor details for Dialpad
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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Board of directors of Dialpad Services Private Limited (Dialpad)
Dialpad Services Private Limited is the primary company behind Dialpad. The board of Dialpad Services Private Limited currently have 3 directors; the longest-serving is Craig Elliott Walker, appointed in 2019. 9 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Craig Elliott Walker DIN 08328223 | Director | 10 Jan 2019 | 7 yrs 9 mo | Dialpad Services Private Limited |
| Kamlesh Shanker DIN 10307327 | Director | 07 Sep 2023 | 3 yrs 1 mo | Dialpad Services Private Limited |
| Bhavana Sandal Ananthakumar DIN 01998642 | Director | 28 Dec 2023 | 2 yrs 10 mo | Dialpad Services Private Limited |
People of Dialpad
400 people are tracked at Dialpad (79 in leadership, 8 in board & advisors, 313 in team); the tracked headcount is 1,511.
| Name | Role | Group |
|---|---|---|
| Co-Founder & CEO | Leadership | |
Robbie McDonald | Regional Vice President, Mid-market Sales | Leadership |
Areli Vergara Olascoaga | Sr. Partner Enablement Manager | Leadership |
Brandon Osborn | Sr. Director, Sales & CX Ops | Leadership |
Melissa Regan | Director Of Global Enablement | Leadership |
Arnaud Budkiewicz | VP, Engineering | Leadership |
Nitin Bafna | Senior Director, Enterprise Applications And Integrations | Leadership |
Vincent Paquet | Chief Product Officer | Leadership |
Brian Peterson | Co-Founder & CTO | Leadership |
Dan Floyd | Vice President Strategic Accounts | Leadership |
Tasha Liniger | Chief Human Resources Officer | Leadership |
Corey Burke | VP Engineering | Leadership |
David Sudbey | Chief Customer Officer | Leadership |
Sunder Kolapalli | Senior Director, Enterprise Business Applications | Leadership |
Matthew Cheston | Senior Director Of Finance, Fp&a | Leadership |
Dj Gillit | Area Vice President, Strategic Partnerships | Leadership |
Adam Castleberry | Director Sales Engineering | Leadership |
Tomonori Shibata | Head Of Sales | Leadership |
Yusuke Koizumi | Regional Vice President, Japan Sales | Leadership |
Fabrice della Mea | Vice President Of Product Management | Leadership |
380 more people are available in the full profile.
Complete people profiles for Dialpad
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Financials of Dialpad
Figures of Dialpad Services Private Limited, the primary company behind Dialpad, for FY 2025. Revenue was ₹55.52 Cr (+16% year on year). Net profit was ₹6.40 Cr (12% margin). EBITDA was ₹9.52 Cr (17% margin). Revenue has grown at a compounded annual rate of +18% over three years and +27% over five years.
- ₹55.52 CrRevenue · FY 2025 · +16% YoY
- ₹6.40 CrNet profit · 12% margin
- ₹9.52 CrEBITDA · 17% margin
- ₹1 LakhPaid-up capital
- 110Employees (provident fund records)
- +18%Revenue CAGR, 3 years
- +27%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Dialpad Services Private Limited are on its company page.
Detailed financial statements for Dialpad
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
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Investments & Acquisitions by Dialpad
Dialpad has strategically engaged in corporate development activities, having acquired 5 companies. Notable acquisitions include Dialpad, Dialpad Meetings and Koopid.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Dialpad is recognized for providing workforce management software for contact centers. | teamsurfboard.com | London, United Kingdom | 2020 | Oct 2024 | •••• | |
AI-powered text-based solutions are offered for customer support applications. | koopid.ai | San Ramon, United States | 2016 | Oct 2021 | •••• | |
AI and SaaS platform for customer experience management is delivered. | karehq.com | London, United Kingdom | 2014 | Sep 2021 | •••• | |
Cloud-based video conferencing solutions with hardware are supplied to businesses. | highfive.com | Palo Alto, United States | 2012 | Sep 2020 | •••• | |
Speech analytics solutions are delivered through a cloud-based platform. | talkiq.com | San Francisco, United States | 2014 | May 2018 | •••• |
Complete acquisition details for Dialpad
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
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Timeline of Dialpad
9 dated milestones of Dialpad across 13 years, from founding to its latest funding, stage changes and deals.
- Founded Dialpad is founded.
- Funding First funding round of $3.0M.
- Acquisition Acquires TalkIQ.
- Acquisition Acquires Dialpad Meetings.
- Milestone Reaches Unicorn status.
- Acquisition Acquires kare's.
- Acquisition Acquires Koopid.
- Funding Latest funding round, Series F, of $50.0M.
- Acquisition Acquires Dialpad.
Competitors of Dialpad
Dialpad has 3 listed competitors in our database, 3 of them funded. They include Twilio, RingCentral and Genesys.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| ringcentral.com | 1999 | Belmont, United States | $44M | 4,084 | Cloud-based unified communication solutions are offered to diverse sectors. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. |
Detailed competitors of Dialpad
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
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Web traffic of Dialpad
The website of Dialpad (dialpad.com) receives about 2.5M visits a month and ranks #23,372 among all websites worldwide, #2,993 in Telecommunications.
- Monthly visits2.5M
▲ 16.9% vs previous month
- Unique visitors546.6K
per month
- Global rank#23,372
among all websites
- Category rank#2,993
Computers Electronics and Technology · Telecommunications
- Bounce rate37%
- Pages per visit5.2
- Average visit9 min 58 sec
- DevicesDesktop 72% · Mobile 28%
Websites whose visitors overlap most with Dialpad. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| lingo.com | 100% | #1,230,772 | View details | ||
| ringcentral.com | 90% | 9.7M | #5,142 | View details | |
| twilio.com | 90% | 4.9M | #8,247 | View details | |
| globfone.com | 90% | 705.5K | #56,626 | View details | |
| jajah.com | 88% | View details | |||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Dialpad
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Top companies in Collaboration & Community Tools
3 companies that operate in the same segment as Dialpad (Collaboration & Community Tools) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | USD 23.77 B | 30,710 | ||
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 |
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Related news about Dialpad
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Frequently Asked Questions about Dialpad
Dialpad was founded in 2011.
Dialpad is headquartered in San Ramon, United States. It is registered at San Ramon, California, United States.
Craig Walker is the CEO of Dialpad, as recorded in our data. They have also founded this company.
Dialpad is a funded company, having raised a total of $475.91M across 9 funding rounds to date. The company's 1st funding round was a Series A of $3M, raised on May 2011.
Dialpad has 1,511 employees.
The primary company behind Dialpad, Dialpad Services Private Limited, reported revenue of ₹55.52 Cr for FY 2025, up 16% year on year.
Dialpad was founded in 2011 and is headquartered in San Ramon, United States. A cloud-based platform is operated in the unified communications sector, where voice, messaging, video conferencing, and meeting solutions are delivered. Integrations with enterprise tools such as Google Apps and Salesforce are supported. Call management features like forwarding, transfer, recording, SMS, video calling, and visual voicemail are included, with operations based on a subscription pricing model.
Dialpad's top competitors include Twilio, Genesys and RingCentral.
Dialpad offers Dialpad Connect, Dialpad Support, and Dialpad Sell.
Dialpad has made 5 acquisitions, including Dialpad, Dialpad Meetings, and Koopid.
Dialpad has 43 investors. Key investors include Microsoft, Salesforce, T-Mobile, Bessemer Venture Partners, and Telstra.
The valuation of Dialpad is $2.2B as of Dec 2025.