About Dialpad
Dialpad is a company based in San Ramon (United States) founded in 2011 by Craig Walker. Dialpad has raised $475.91 million across 9 funding rounds from investors including Salesforce, T-Mobile and Iconiq Capital. The company has 110 employees as of April 05, 2024. Dialpad has completed 5 acquisitions, including Dialpad, Dialpad Meetings and Koopid. Dialpad offers products and services including Dialpad Connect, Dialpad Support, and Dialpad Sell. Dialpad operates in a competitive market with competitors including Twilio, RingCentral, Genesys, Freshworks and Fuze, among others.
- Headquarter San Ramon, United States
- Employees 110 as on 05 Apr, 2024
- Founders Craig Walker
- Stage Unicorn
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Sectors
Technology
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Email
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Phone
Locked
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Website
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Social
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- Legal Name Dialpad Services Private Limited
- Date of Incorporation 15 Nov, 2018
- Jurisdiction Bengaluru, Karnataka, India
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Annual Revenue
$4.12 M (USD)36.83as on Mar 31, 2022
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Net Profit
$465.25 K (USD)45.17as on Mar 31, 2022
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EBITDA
$700.2 K (USD)2.25as on Mar 31, 2022
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Total Equity Funding
$475.91 M (USD)
in 9 rounds
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Latest Funding Round
$50 M (USD), Series F
Dec 22, 2022
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Investors
Salesforce
& 13 more
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Employee Count
110
as on Apr 05, 2024
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Investments & Acquisitions
Dialpad
& 4 more
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Products & Services of Dialpad
Dialpad offers a comprehensive portfolio of products and services, including Dialpad Connect, Dialpad Support, and Dialpad Sell.
AI platform for customer communications and team productivity.
Cloud solution for support with AI coaching and onboarding.
AI tool for automating sales playbooks and in-call guidance.
People of Dialpad
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Software Development Team
70 people
Leadership Team
57 people
Sales and Marketing
52 people
Product Management Team
44 people
Senior Team
31 people
Customer Team
17 people
Data Analysis and Operations Team
16 people
Human Resources and Administration
11 people
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Funding Insights of Dialpad
Dialpad has successfully raised a total of $475.91M across 9 strategic funding rounds. The most recent funding activity was a Series F round of $50 million completed in December 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Dialpad
Dialpad has secured backing from 14 investors, including venture fund and institutional investors. Prominent investors backing the company include Salesforce, T-Mobile and Iconiq Capital.
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Provider of investment management and real asset services
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Amasia is focused on venture capital investments in sustainability.
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Corporate backed venture capital fund investing in multiple sectors
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Locked | Locked | Locked |
Investor details for Dialpad
Investor domains, locations, round participation, and complete history require an active premium plan.
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- Investor locations
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Investments & Acquisitions by Dialpad
Dialpad has strategically engaged in corporate development activities, having acquired 5 companies. Notable acquisitions include Dialpad, Dialpad Meetings and Koopid.
Investment portfolio details for Dialpad
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
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- Investment values
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Dialpad is recognized for providing workforce management software for contact centers.
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AI-powered text-based solutions are offered for customer support applications.
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Speech analytics solutions are delivered through a cloud-based platform.
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Locked | Locked | 2014 | Locked |
Complete acquisition details for Dialpad
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- Acquired stakes
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- Domains and locations
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Financial Statements - Dialpad
Detailed financials for Dialpad
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- Profit trends
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Dialpad Comparisons
Peer comparison for Dialpad
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Competitors of Dialpad
Dialpad operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, RingCentral, Genesys, Freshworks and Fuze, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based unified communication solutions are offered to diverse sectors.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Fuze, under 8x8, Inc., is recognized for providing cloud-based communication and customer experience solutions.
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Detailed competitors of Dialpad
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Latest news on Dialpad
Complete news archive for Dialpad
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Frequently Asked Questions about Dialpad
Dialpad was founded in 2011.
Dialpad is headquartered in San Ramon, United States. It is registered at San Ramon, California, United States.
Craig Walker is the current CEO of Dialpad. They have also founded this company.
Dialpad is a funded company, having raised a total of $475.91M across 9 funding rounds to date.
As of Apr 05, 2024, the latest employee count at Dialpad is 110.
Annual revenue of Dialpad is $4.12M as on Mar 31, 2022.
Dialpad was founded in 2011 and is headquartered in San Ramon, United States. A cloud-based platform is operated in the unified communications sector, where voice, messaging, video conferencing, and meeting solutions are delivered. Integrations with enterprise tools such as Google Apps and Salesforce are supported. Call management features like forwarding, transfer, recording, SMS, video calling, and visual voicemail are included, with operations based on a subscription pricing model.
Dialpad's top competitors include Twilio, Genesys and Freshworks.
Dialpad offers Dialpad Connect, Dialpad Support, and Dialpad Sell.
Dialpad has made 5 acquisitions, including Dialpad, Dialpad Meetings, and Koopid.
Dialpad has 14 investors. Key investors include Salesforce, T-Mobile, Iconiq Capital, Amasia, and Google Ventures.
The valuation of Dialpad is $2.2B as of Dec 2021.