About Koopid
Koopid is a Technology company based in San Ramon (United States) founded in 2016 by Venkatesh Krishnaswamy, and was acquired by Dialpad in October 2021. AI-powered text-based solutions are offered for customer support applications. Koopid has raised $4 million across 3 funding rounds from investors including Dialpad and Neotribe. The company has 6 employees. Its chief executive, as recorded, is Venkatesh Krishnaswamy. Its focus areas include High Tech, Chatbots, Industry Agnostic and Customer Support. Its legal entity in India is Koopid Technologies Private Limited (U72900KA2017FTC107329). Its competitors include Twilio, Braze and Freshworks; 3 of its 3 listed competitors have raised funding.
Company details
Koopid was founded in 2016 and is headquartered in San Ramon, United States. Operations focus on the customer support sector through AI-driven text-based tools. Connections with customers are facilitated across multiple channels, including voice, chat, digital interfaces, self-service options, and bots. Customer relationships are managed via solutions for call centers, helpdesks, marketing, and sales.
- Headquarters San Ramon, United States
- Employees 6
- Founders Venkatesh Krishnaswamy
- Stage Acquired
- SectorsTechnology
- Website koopid.ai
- Social LinkedIn X
- Acquired by Dialpad (Oct 2021)
- Legal Name Koopid Technologies Private Limited
- Date of Incorporation 20 Oct, 2017
- Jurisdiction Bangalore, Karnataka, India
Associated legal entities of Koopid
Koopid operates through Koopid Technologies Private Limited (under liquidation). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2023) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Koopid Technologies Private Limited CIN U72900KA2017FTC107329 | Under Liquidation | 20 Oct 2017 | Bangalore, Karnataka | 6 | 3 | View details |
Funding Insights of Koopid
Koopid has successfully raised a total of $4M across 3 strategic funding rounds. The most recent funding activity was a Seed round of $1.5 million completed in January 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $4M
- Total Rounds 3
- Last Round Seed — $1.5M
- First Round $1.5M
(Sep 2017)
- Investors Count 1
All 3 funding rounds of Koopid with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan 2020 | $1.5M | Seed | – | – | – |
| Jan 2019 | $999,999 | Seed | – | – | – |
| Sep 2017 | $1.5M | Seed | – | – |
2 investors in total: 2 institutional.
Investors in Koopid
Koopid has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include Dialpad and Neotribe.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Venture capital firm focused on tech sectors | neotribe.vc | Menlo Park, United States | ||
Cloud-based unified communication solutions including voice and video are provided. | 2011 | dialpad.com | San Ramon, United States |
Investor details for Koopid
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
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Board of directors of Koopid Technologies Private Limited (Koopid)
Koopid Technologies Private Limited is the primary company behind Koopid. The board of Koopid Technologies Private Limited currently have 3 directors; the longest-serving is Eswara Kumar Burle, appointed in 2023. 5 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Eswara Kumar Burle DIN 00468799 | Director | 25 Apr 2023 | 3 yrs 6 mo | Koopid Technologies Private Limited |
| Kamlesh Shanker DIN 10307327 | Director | 26 Sep 2023 | 3 yrs 1 mo | Koopid Technologies Private Limited |
| Venkata Subbarao Kalva DIN 08043883 | IRP/RP/Liquidator | 19 Mar 2025 | 1 yr 7 mo | Koopid Technologies Private Limited |
People of Koopid
5 people are tracked at Koopid (5 in leadership); the tracked headcount is 6.
| Name | Role | Group |
|---|---|---|
Venkatesh Krishnaswamy | Founder & CEO | Leadership |
Ramanujan Kashi | Co-Founder & VP Business Development | Leadership |
Dave Skiba | VP Products | Leadership |
Venky Krishnaswamy | Co-Founder & CEO | Leadership |
Vijay Raman | Chief Product Officer | Leadership |
Complete people profiles for Koopid
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
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Verified entity values are shown only after access is granted.
Timeline of Koopid
4 dated milestones of Koopid across 5 years, from founding to its latest funding, stage changes and deals.
- Founded Koopid is founded.
- Funding First funding round of $1.5M.
- Funding Latest funding round, Seed, of $1.5M.
- Exit Acquired by Dialpad.
Competitors of Koopid
Koopid has 3 listed competitors in our database, 3 of them funded. They include Twilio, Braze and Freshworks.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| braze.com | 2011 | New York, United States | $175.45M | 1,548 | AI-based omnichannel customer engagement solutions are delivered to businesses. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. |
Detailed competitors of Koopid
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Koopid
The website of Koopid (koopid.ai) receives about 1.4K visits a month.
- Monthly visits1.4K
▲ 671.6% vs previous month
Top companies in Chatbots
3 companies that operate in the same segment as Koopid (Chatbots) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | 325 |
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Related news about Koopid
Complete news archive for Koopid
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Frequently Asked Questions about Koopid
Koopid was founded in 2016 and raised its 1st funding round 1 year after it was founded.
Koopid is headquartered in San Ramon, United States. It is registered at San Ramon, California, United States.
Venkatesh Krishnaswamy is the CEO of Koopid, as recorded in our data. They have also founded this company.
Koopid is a funded company, having raised a total of $4M across 3 funding rounds to date. The company's 1st funding round was a Seed of $1.5M, raised on Sep 2017.
Koopid has 6 employees.
Koopid was founded in 2016 and is headquartered in San Ramon, United States. Operations focus on the customer support sector through AI-driven text-based tools. Connections with customers are facilitated across multiple channels, including voice, chat, digital interfaces, self-service options, and bots. Customer relationships are managed via solutions for call centers, helpdesks, marketing, and sales.
Koopid's top competitors include Twilio, Freshworks and Braze.
Koopid operates through Koopid Technologies Private Limited.
Yes. Koopid was acquired by Dialpad in October 2021.
The legal entities of Koopid currently have 3 directors, including Kamlesh Shanker, Eswara Kumar Burle, Venkata Subbarao Kalva.