About Medallia
Medallia is a company based in Pleasanton (United States) founded in 2001 was acquired by Blackstone in June 2026. Medallia has raised $344.39 million across 15 funding rounds from investors including KKR, Blackstone and Apollo Global Management. The company has 1,531 employees as of December 31, 2021. Medallia has completed 13 acquisitions, including CX Team, CoolaData and Fields Healthcare Research. Medallia offers products and services including Experience Management Platform and AI Analytics.
- Headquarter Pleasanton, United States
- Employees 1531 as on 31 Dec, 2021
- Stage Unicorn
-
Sectors
Technology
-
Phone
Locked
-
Website
Locked
-
Social
Locked
- Legal Name Medallia Inc
-
Annual Revenue
$477.22 M (USD)19as on Jan 31, 2021
-
Net Profit
-$148.66 M (USD)-32as on Jan 31, 2021
-
EBITDA
-$138.03 M (USD)-20as on Jan 31, 2021
-
Total Equity Funding
$344.39 M (USD)
in 15 rounds
-
Latest Funding Round
$575 M (USD), Post-IPO
Sep 16, 2020
-
Investors
KKR
& 9 more
-
Employee Count
1531
as on Dec 31, 2021
-
Investments & Acquisitions
CX Team
& 12 more
- Acquired by
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Products & Services of Medallia
Medallia offers a comprehensive portfolio of products and services, including Experience Management Platform and AI Analytics.
The platform is utilized for unifying customer and employee data to enable informed business decisions
AI analytics are employed to uncover insights from interactions and automate responses across systems
People of Medallia
Unlock access to complete
Software Development Team
127 people
Leadership Team
81 people
Sales and Marketing
67 people
Product Management Team
51 people
Senior Team
38 people
Data Analysis and Operations Team
14 people
Finance and Accounting
13 people
Human Resources and Administration
9 people
Unlock access to complete
Funding Insights of Medallia
Medallia has successfully raised a total of $344.39M across 15 strategic funding rounds. The most recent funding activity was a Post-IPO round of $575 million completed in September 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Medallia
Medallia has secured backing from 10 investors, including venture fund investors. Prominent investors backing the company include KKR, Blackstone and Apollo Global Management.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
|
Sequoia Capital is engaged in venture capital investments.
|
Locked | Locked | Locked | |
|
Venture capital firm focused on B2B software growth-stage companies.
|
Locked | Locked | Locked | |
|
Early-stage venture capital is provided to US technology firms.
|
Locked | Locked | Locked |
Investor details for Medallia
Investor domains, locations, round participation, and complete history require an active premium plan.
- Investor domains
- Investor locations
- Funding rounds
- Participation history
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Medallia
Medallia has strategically engaged in corporate development activities, having acquired 13 companies. Notable acquisitions include CX Team, CoolaData and Fields Healthcare Research.
Investment portfolio details for Medallia
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
- Round details
- Investment values
Verified entity values are shown only after access is granted.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
AI-based video feedback platform
|
Locked | Locked | 2014 | Locked | |
|
SDK to make sense of sensor data
|
Locked | Locked | 2014 | Locked | |
|
Customer experience services are provided by CX Team in Mexico.
|
Locked | Locked | 2013 | Locked |
Complete acquisition details for Medallia
Transaction dates, acquired stakes, disclosed values, domains, and locations require an active premium plan.
- Transaction dates
- Acquired stakes
- Disclosed values
- Domains and locations
Verified entity values are shown only after access is granted.
Financial Statements - Medallia
Detailed financials for Medallia
Historical revenue, profit, statement rows, ratios, and trend charts require an active premium plan.
- Historical revenue
- Profit trends
- Statement rows
- Financial ratios
Verified entity values are shown only after access is granted.
Medallia Comparisons
Peer comparison for Medallia
Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.
- Named peers
- Headcount comparison
- Funding comparison
- Operating benchmarks
Verified entity values are shown only after access is granted.
Competitors of Medallia
Detailed competitors of Medallia
Competitor domains, locations, full profiles, and operating metrics require an active premium plan.
- Domains and locations
- Full company profiles
- Operating metrics
- Competitive positioning
Verified entity values are shown only after access is granted.
Latest news on Medallia
Complete news archive for Medallia
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Medallia
Medallia was founded in 2001 and raised its 1st funding round 8 years after it was founded.
Medallia is headquartered in Pleasanton, United States. It is registered at Pleasanton, California, United States.
Joe Tyrrell is the current CEO of Medallia.
Medallia is a funded company, having raised a total of $344.39M across 15 funding rounds to date.
As of Dec 31, 2021, the latest employee count at Medallia is 1,531.
Annual revenue of Medallia is $477.22M as on Jan 31, 2021.
AI powered customer experience management software. It enables users to capture and connect customer signals across the organization and interactions. It leverages AI to predict the customer behaviour in real time. It collects feedback from different sources such as email, website, apps, mobile messaging, IoT connected devices, software applications, calls, chat, social review sites, and more to personalize the customer experiences. It also provides solutions to monitor and track customer journey. The platform includes features for comprehensive feedback capture, administration of programs, role-based reporting, AI-driven analytics, and integrations with other systems.
Medallia offers Experience Management Platform and AI Analytics.
Medallia has made 13 acquisitions, including CX Team, CoolaData, and Fields Healthcare Research.
Medallia has 10 investors. Key investors include KKR, Blackstone, Apollo Global Management, Thoma Bravo, and Sequoia Capital.
The valuation of Medallia is $2.4B as of Feb 2019.