About Medallia
Medallia is a company based in London (United Kingdom) founded in 2001 was acquired by Medallia in March 2021. It operates as a SaaS (Software-as-a-Service) and Managed Services. Medallia has raised $50.3 million across 3 funding rounds from investors including Medallia, Perwyn and Eight Roads Ventures. The company has 76 employees as of February 28, 2021. Medallia offers products and services including Medallia Digital Experience Analytics, Medallia Platform, and Contact Center Experience. Medallia operates in a competitive market with competitors including Neurons, ODAIA, Retention Science, Framed and Appuri, among others.
- Headquarter London, United Kingdom
- Employees 76 as on 28 Feb, 2021
- Stage Minicorn
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Medallia Inc.
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Annual Revenue
$9.28 M (USD)73as on Jan 31, 2022
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Net Profit
-$14.76 M (USD)-191as on Jan 31, 2022
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EBITDA
Not available
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Total Equity Funding
$50.3 M (USD)
in 3 rounds
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Latest Funding Round
$23 M (USD), Series B
May 28, 2020
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Investors
Medallia
& 4 more
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Employee Count
76
as on Feb 28, 2021
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Acquired by
Medallia
(Mar 04, 2021)
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Products & Services of Medallia
Medallia offers a comprehensive portfolio of products and services, including Medallia Digital Experience Analytics, Medallia Platform, and Contact Center Experience.
Digital experiences are analyzed for actionable user insights.
Customer feedback is captured for comprehensive experience insights.
Agent interactions are optimized for better customer service.
People of Medallia
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Software Development Team
127 people
Leadership Team
81 people
Sales and Marketing
67 people
Product Management Team
51 people
Senior Team
38 people
Data Analysis and Operations Team
14 people
Finance and Accounting
13 people
Human Resources and Administration
9 people
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Funding Insights of Medallia
Medallia has successfully raised a total of $50.3M across 3 strategic funding rounds. The most recent funding activity was a Series B round of $23 million completed in May 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Medallia
Medallia has secured backing from 5 investors, including venture fund, angel, and institutional investors. Prominent investors backing the company include Medallia, Perwyn and Eight Roads Ventures.
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Private equity firm focused on multiple sectors
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Stage agnostic VC firm investing globally
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Venture capital investment and global platform support for startups.
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Investor details for Medallia
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Investments & Acquisitions by Medallia
Investment portfolio details for Medallia
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Financial Statements - Medallia
Detailed financials for Medallia
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- Profit trends
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Medallia Comparisons
Peer comparison for Medallia
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Competitors of Medallia
Medallia operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Neurons, ODAIA, Retention Science, Framed and Appuri, among others.
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Customer attention is predicted via AI-based eye tracking analytics.
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Customer engagement data is analyzed via cloud and AI platforms.
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Customer retention is enhanced via predictive analytics and automation.
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Predictive analytics platform for user behavior and retention is provided.
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Customer churn is predicted via machine learning on usage data.
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Customer metrics are analyzed using rules-based algorithms.
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Detailed competitors of Medallia
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Latest news on Medallia
Complete news archive for Medallia
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Frequently Asked Questions about Medallia
Medallia was founded in 2001 and raised its 1st funding round 16 years after it was founded.
Medallia is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.
Medallia is a funded company, having raised a total of $50.3M across 3 funding rounds to date.
As of Feb 28, 2021, the latest employee count at Medallia is 76.
Annual revenue of Medallia is $9.28M as on Jan 31, 2022.
Medallia is engaged in providing solutions for customer and employee experience management. The company offers a comprehensive platform that captures feedback across digital and contact center interactions. Services are extended to various industries including automotive, healthcare, and retail. Advanced AI and analytics are utilized to uncover insights from interactions. Integration capabilities are provided to enhance existing martech stacks. Solutions are designed to improve digital presence, customer loyalty, and agent performance.
Medallia's top competitors include ODAIA, Neurons and Retention Science.
Medallia offers Medallia Digital Experience Analytics, Medallia Platform, and Contact Center Experience.
Medallia has 5 investors. Key investors include Medallia, Perwyn, Eight Roads Ventures, Draper Esprit, and John Simon.
The valuation of Medallia is $42.5M as of Apr 2017.