About Medallia
Medallia is a Technology company based in London (United Kingdom) founded in 2001, and was acquired by Medallia in March 2021. Medallia is focused on customer and employee experience management. It operates on a SaaS (Software-as-a-Service) and Managed Services model. Medallia has raised $50.3 million across 3 funding rounds from investors including Medallia, Perwyn and Eight Roads Ventures. The company has 76 employees. Medallia was last valued at $42.5 million in April 2017. Medallia offers products and services including Medallia Digital Experience Analytics, Medallia Platform, and Contact Center Experience. Its focus areas include Software and Customer Experience Management. Its legal entity is Medallia Inc.
Company details
Medallia is engaged in providing solutions for customer and employee experience management. The company offers a comprehensive platform that captures feedback across digital and contact center interactions. Services are extended to various industries including automotive, healthcare, and retail. Advanced AI and analytics are utilized to uncover insights from interactions. Integration capabilities are provided to enhance existing martech stacks. Solutions are designed to improve digital presence, customer loyalty, and agent performance.
- Headquarters London, United Kingdom
- Employees 76
- Stage Acquired
- SectorsTechnology
- Phone•••• ••••
- Website decibel.com
- Social LinkedIn X Facebook
- Acquired by Medallia (Mar 2021)
- Legal Name Medallia Inc.
Products & Services of Medallia
Medallia offers a comprehensive portfolio of products and services, including Medallia Digital Experience Analytics, Medallia Platform, and Contact Center Experience.
Digital experiences are analyzed for actionable user insights.
Customer feedback is captured for comprehensive experience insights.
Agent interactions are optimized for better customer service.
Funding Insights of Medallia
Medallia has successfully raised a total of $50.3M across 3 strategic funding rounds. The most recent funding activity was a Series B round of $23 million completed in May 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $50.3M
- Total Rounds 3
- Last Round Series B — $23M
- First Round $10.3M
(Apr 2017)
- Investors Count 4
All 3 funding rounds of Medallia with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| May 2020 | $23M | Series B | – | Perwyn | |
| Sep 2019 | $17M | Series B | – | Draper Esprit | |
| Apr 2017 | $10.3M | Series A | $42.5M | – | – |
| Date | Valuation | Stage |
|---|---|---|
| Apr 2017 | $42.5M | •••••••• |
Last known valuation $42.5M (Apr 2017). 5 investors in total: 4 institutional and 1 angel.
Investors in Medallia
Medallia has secured backing from 5 investors, including venture fund, angel, and institutional investors. Prominent investors backing the company include Medallia, Perwyn and Eight Roads Ventures.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Private equity firm focused on multiple sectors | 2013 | perwyn.com | London, United Kingdom | |
Stage agnostic VC firm investing globally | 2004 | draperesprit.com | London, United Kingdom | |
Venture capital investment and global platform support for startups. | 2008 | eightroads.com | London, United Kingdom | |
AI powered customer experience management software | 2001 | medallia.com | Pleasanton, United States | |
JS John Simon | Indian angel investor with focus on early-stage tech startups. | unknown_7663eddc451045859 |
Investor details for Medallia
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
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Verified entity values are shown only after access is granted.
People of Medallia
457 people are tracked at Medallia (210 in leadership, 247 in team); the tracked headcount is 76.
| Name | Role | Group |
|---|---|---|
Gabrielle Harris | Leadership | |
Meghan Attreed Halaszynski | Vp, Content & Communications | Leadership |
Deepthi Somasunder | Director, Software Engineering | Leadership |
Fabrice Martin | Chief Product Officer | Leadership |
Javier Navarro | Director In Software Engineering | Leadership |
Sandra Storey | Principal CX Advisor, Director | Leadership |
Enrique Gomez Alonso | Director Advisory Europe | Leadership |
Amy Anders | Director, Principal CX Advisor | Leadership |
Venkat Maddali | VP Engineering | SRE, Observability & Production Services | Leadership |
Osgar de Laat | Director Alliances & Partners EMEA North & South | Leadership |
Melissa Arronte | Vp, Executive Advisor | Leadership |
Marc de Wind | Enterprise Sales Director | Leadership |
Miray Simsek | Director, Solutions Architecture | Leadership |
Catherine Faught | Sales Director, Manufacturing, Distribution, CPG | Leadership |
Jeni Batte | Senior Director, CX Advisory | Leadership |
Lee Lee Paschal | Senior Director Of Partner Marketing And Sponsorships | Leadership |
Casey Levine | Partner Sales Executive | Leadership |
Brian O'Connell | Legal Director, Commercial And Product - Head Of The Americas And APAC | Leadership |
Dave Jardine | Global Vice President - Presales & Solution Consulting | Leadership |
Alyssa King | Director, Global Compensation Programs | Leadership |
437 more people are available in the full profile.
Complete people profiles for Medallia
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
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- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Medallia
5 dated milestones of Medallia across 20 years, from founding to its latest funding, stage changes and deals.
- Founded Medallia is founded.
- Funding First funding round of $10.3M.
- Milestone Reaches Minicorn status.
- Funding Latest funding round, Series B, of $23.0M.
- Exit Acquired by Medallia.
Web traffic of Medallia
Websites that share an audience with Medallia (decibel.com).
Websites whose visitors overlap most with Medallia. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| audioadvisor.com | 100% | #284,115 | View details | ||
dedicatedaudio.com | dedicatedaudio.com | 86% | #1,319,676 | – | |
upscaleaudio.com | upscaleaudio.com | 77% | #260,333 | – | |
wooaudio.com | wooaudio.com | 74% | #927,774 | – | |
beststuff.co.uk | beststuff.co.uk | 74% | – | ||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 17 similar websites and full traffic analytics for Medallia
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- 17 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
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Frequently Asked Questions about Medallia
Medallia was founded in 2001 and raised its 1st funding round 16 years after it was founded.
Medallia is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.
Medallia is a funded company, having raised a total of $50.3M across 3 funding rounds to date. The company's 1st funding round was a Series A of $10.3M, raised on Apr 2017.
Medallia has 76 employees.
Annual revenue of Medallia is $9.28M as on Jan 31, 2022.
Medallia is engaged in providing solutions for customer and employee experience management. The company offers a comprehensive platform that captures feedback across digital and contact center interactions. Services are extended to various industries including automotive, healthcare, and retail. Advanced AI and analytics are utilized to uncover insights from interactions. Integration capabilities are provided to enhance existing martech stacks. Solutions are designed to improve digital presence, customer loyalty, and agent performance.
Medallia offers Medallia Digital Experience Analytics, Medallia Platform, and Contact Center Experience.
Medallia has 5 investors. Key investors include Medallia, Perwyn, Eight Roads Ventures, Draper Esprit, and John Simon.
The valuation of Medallia is $42.5M as of Apr 2017.
Medallia operates through Medallia Inc..
Yes. Medallia was acquired by Medallia in March 2021.