Satmetrix

San Mateo, United States Founded: 1997 • Age: 29 yrs Acquired By NICE
Customer experience is measured and managed through specialized software.
Annual revenue $4.0M Latest available
Total funding $29.1M 4 rounds
Employees - Tracked headcount
Investors 4 Known backers
Products - Services tracked
Competitors 10 Brand Intelligence

About Satmetrix

Satmetrix is a company based in San Mateo (United States) founded in 1997 was acquired by NICE in July 2017. Satmetrix has raised $29.14 million across 4 funding rounds from investors including NiCE, Leland Stanford Junior University and Sutter Hill Ventures. Satmetrix has completed 1 acquisition, including Informative. Satmetrix operates in a competitive market with competitors including ActiveCampaign, Zendesk, Verint, Clarabridge and Sprinklr, among others.

Operational Areas
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
    $4 M (USD)
    -4.86
    as on Mar 31, 2016
  • Net Profit
    $583.53 K (USD)
    10.68
    as on Mar 31, 2016
  • EBITDA
    $529.01 K (USD)
    -11.09
    as on Mar 31, 2016
  • Total Equity Funding
    $29.14 M (USD)

    in 4 rounds

  • Latest Funding Round
    $16.6 M (USD), Series B

    Oct 03, 2013

  • Investors
    NiCE

    & 3 more

  • Employee Count
    Employee Count
  • Investments & Acquisitions
  • Acquired by
    NICE

    (Jul 01, 2017)

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People of Satmetrix

Headcount 5000-10000
Employee Profiles 12
Employee Profiles
People
Hisham Ubaid
Software Engineer
People
Alice Treanor
Key Account Manager
People
Lakshman Reddy
Senior QA Engineer
People
Asha Merin Thomas
Software Engineer

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Funding Insights of Satmetrix

Satmetrix has successfully raised a total of $29.14M across 4 strategic funding rounds. The most recent funding activity was a Series B round of $16.6 million completed in October 2013. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 4
  • Last Round Series B — $16.6M
  • First Round

    (10 Sep 2009)

  • Investors Count 3
Date Amount Transaction Name Valuation Lead Investors Investors
Oct, 2013 Amount Series B - Satmetrix Valuation

investors

Nov, 2011 Amount Series B - Satmetrix Valuation

investors

Sep, 2010 Amount Series A - Satmetrix Valuation

investors

Investors in Satmetrix

Satmetrix has secured backing from 4 investors, including venture fund and institutional investors. Prominent investors backing the company include NiCE, Leland Stanford Junior University and Sutter Hill Ventures.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
VC firm investing in the US
Founded Year Domain Location
-
Founded Year Domain Location
Various courses and degrees across diversified streams are offered.
Founded Year Domain Location

Investments & Acquisitions by Satmetrix

Satmetrix has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Informative.

Investments
Acquisitions
Company Name Description Domain Location Founded Year Amount
Cloud-based software for customer experience management and analytics is offered.
1999

Financial Statements - Satmetrix

Satmetrix Comparisons

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Competitors of Satmetrix

Satmetrix operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as ActiveCampaign, Zendesk, Verint, Clarabridge and Sprinklr, among others.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Sales, CRM, and email marketing automation software is provided.
domain founded_year HQ Location
Cloud-based customer service platform is offered for business engagement.
domain founded_year HQ Location
AI-powered customer experience automation solutions are provided by Verint.
domain founded_year HQ Location
Customer intelligence platform on cloud
domain founded_year HQ Location
Cloud-based customer experience management software is provided for brands.
domain founded_year HQ Location
Customer experience optimization is delivered via cloud and AI platforms.

Latest news on Satmetrix

Frequently Asked Questions about Satmetrix

Satmetrix was founded in 1997 and raised its 1st funding round 12 years after it was founded.

Satmetrix is headquartered in San Mateo, United States. It is registered at San Mateo, California, United States.

Satmetrix is a funded company, having raised a total of $29.14M across 4 funding rounds to date. The company's 1st funding round was a Series A of $4.54M, raised on Sep 10, 2009.

Annual revenue of Satmetrix is $4M as on Mar 31, 2016.

Founded in 1997 and based in San Mateo, United States, Satmetrix operates in the software sector focused on customer experience management. Tools are provided to businesses for assessing satisfaction, loyalty, and Net Promoter Score (NPS) metrics. Performance is tracked, customer retention is supported, and data-driven actions are enabled across operations. Services emphasize analysis and promotion of customer-related outcomes in a digital platform.

Satmetrix's top competitors include Zendesk, ActiveCampaign and Verint.

Satmetrix has made 1 acquisition, including Informative.

Satmetrix has 4 investors. Key investors include NiCE, Leland Stanford Junior University, Sutter Hill Ventures, and Aspen Ventures.

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