About Satmetrix
Satmetrix is a company based in San Mateo (United States) founded in 1997 was acquired by NICE in July 2017. Satmetrix has raised $29.14 million across 4 funding rounds from investors including NiCE, Leland Stanford Junior University and Sutter Hill Ventures. Satmetrix has completed 1 acquisition, including Informative. Satmetrix operates in a competitive market with competitors including ActiveCampaign, Zendesk, Verint, Clarabridge and Sprinklr, among others.
- Headquarter San Mateo, United States
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Sectors
Technology
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Phone
*********
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Website
*********
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Social
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- Legal Name Satmetrix Software And Systems India Private Limited
- Date of Incorporation 19 Jun, 2007
- Jurisdiction Pune, Maharashtra, India
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Annual Revenue
$4 M (USD)-4.86as on Mar 31, 2016
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Net Profit
$583.53 K (USD)10.68as on Mar 31, 2016
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EBITDA
$529.01 K (USD)-11.09as on Mar 31, 2016
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Total Equity Funding
$29.14 M (USD)
in 4 rounds
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Latest Funding Round
$16.6 M (USD), Series B
Oct 03, 2013
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Investors
NiCE
& 3 more
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Employee Count
Employee Count
- Investments & Acquisitions
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Acquired by
NICE
(Jul 01, 2017)
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People of Satmetrix
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Funding Insights of Satmetrix
Satmetrix has successfully raised a total of $29.14M across 4 strategic funding rounds. The most recent funding activity was a Series B round of $16.6 million completed in October 2013. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 4
- Last Round Series B — $16.6M
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First Round
First Round
(10 Sep 2009)
- Investors Count 3
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Oct, 2013 | Amount | Series B - Satmetrix | Valuation |
investors |
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| Nov, 2011 | Amount | Series B - Satmetrix | Valuation |
investors |
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| Sep, 2010 | Amount | Series A - Satmetrix | Valuation |
investors |
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Investors in Satmetrix
Satmetrix has secured backing from 4 investors, including venture fund and institutional investors. Prominent investors backing the company include NiCE, Leland Stanford Junior University and Sutter Hill Ventures.
| Investor | Description | Founded Year | Domain | Location |
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VC firm investing in the US
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Founded Year | Domain | Location | |
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Founded Year | Domain | Location | |
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Various courses and degrees across diversified streams are offered.
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Founded Year | Domain | Location |
Investments & Acquisitions by Satmetrix
Satmetrix has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Informative.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Cloud-based software for customer experience management and analytics is offered.
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1999 |
Financial Statements - Satmetrix
Satmetrix Comparisons
Competitors of Satmetrix
Satmetrix operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as ActiveCampaign, Zendesk, Verint, Clarabridge and Sprinklr, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Sales, CRM, and email marketing automation software is provided.
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| domain | founded_year | HQ Location |
Cloud-based customer service platform is offered for business engagement.
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| domain | founded_year | HQ Location |
AI-powered customer experience automation solutions are provided by Verint.
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| domain | founded_year | HQ Location |
Customer intelligence platform on cloud
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| domain | founded_year | HQ Location |
Cloud-based customer experience management software is provided for brands.
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| domain | founded_year | HQ Location |
Customer experience optimization is delivered via cloud and AI platforms.
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Frequently Asked Questions about Satmetrix
Satmetrix was founded in 1997 and raised its 1st funding round 12 years after it was founded.
Satmetrix is headquartered in San Mateo, United States. It is registered at San Mateo, California, United States.
Satmetrix is a funded company, having raised a total of $29.14M across 4 funding rounds to date. The company's 1st funding round was a Series A of $4.54M, raised on Sep 10, 2009.
Annual revenue of Satmetrix is $4M as on Mar 31, 2016.
Founded in 1997 and based in San Mateo, United States, Satmetrix operates in the software sector focused on customer experience management. Tools are provided to businesses for assessing satisfaction, loyalty, and Net Promoter Score (NPS) metrics. Performance is tracked, customer retention is supported, and data-driven actions are enabled across operations. Services emphasize analysis and promotion of customer-related outcomes in a digital platform.
Satmetrix's top competitors include Zendesk, ActiveCampaign and Verint.
Satmetrix has made 1 acquisition, including Informative.
Satmetrix has 4 investors. Key investors include NiCE, Leland Stanford Junior University, Sutter Hill Ventures, and Aspen Ventures.