About Zendesk
Zendesk is a company based in San Francisco (United States) founded in 2007. Zendesk has raised $89.1 million across 11 funding rounds from investors including Goldman Sachs, SVB and Northmill. The company has 71 employees as of April 01, 2024. Zendesk has completed 15 acquisitions, including BIME Analytics, Base CRM and Cleverly. Zendesk operates in a competitive market with competitors including GoFundMe, Kickstarter, Impact Guru, Indiegogo and Wadiz, among others.
- Headquarter San Francisco, United States
- Employees 71 as on 01 Apr, 2024
- Stage Public
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Zendesk Technologies Private Limited
- Date of Incorporation 16 May, 2016
- Jurisdiction Bengaluru, Karnataka, India
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Annual Revenue
$4.92 M (USD)57.36as on Mar 31, 2022
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Net Profit
$301.23 K (USD)45.63as on Mar 31, 2022
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EBITDA
$538.35 K (USD)57.05as on Mar 31, 2022
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Total Equity Funding
$89.1 M (USD)
in 11 rounds
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Latest Funding Round
$1 B (USD), Post-IPO
Jun 12, 2020
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Investors
Goldman Sachs
& 10 more
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Employee Count
71
as on Apr 01, 2024
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Investments & Acquisitions
BIME Analytics
& 14 more
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People of Zendesk
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Leadership Team
125 people
Software Development Team
92 people
Product Management Team
78 people
Sales and Marketing
66 people
Senior Team
60 people
Finance and Accounting
26 people
Creative and Marketing Team
16 people
Principal Team
15 people
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Funding Insights of Zendesk
Zendesk has successfully raised a total of $89.1M across 11 strategic funding rounds. The most recent funding activity was a Post-IPO round of $1 billion completed in June 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Zendesk
Zendesk has secured backing from 11 investors, including institutional and venture fund investors. Prominent investors backing the company include Goldman Sachs, SVB and Northmill.
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Redpoint Ventures is engaged in venture capital investments.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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CRV is recognized as a venture capital firm investing in technology startups.
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Investor details for Zendesk
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Investments & Acquisitions by Zendesk
Zendesk has strategically engaged in corporate development activities, having acquired 15 companies. Notable acquisitions include BIME Analytics, Base CRM and Cleverly.
Investment portfolio details for Zendesk
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- Portfolio identities
- Transaction dates
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Unleash is recognized as an enterprise AI platform provider.
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Zendesk is recognized for providing AI-powered customer support solutions.
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Generative AI solutions are provided for customer support automation.
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Complete acquisition details for Zendesk
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- Domains and locations
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Financial Statements - Zendesk
Detailed financials for Zendesk
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- Profit trends
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Zendesk Comparisons
Peer comparison for Zendesk
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- Headcount comparison
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Competitors of Zendesk
Zendesk operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as GoFundMe, Kickstarter, Impact Guru, Indiegogo and Wadiz, among others.
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Funds are raised online for social causes via crowdfunding platform.
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Creative projects are crowdfunded via a cloud-based platform.
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Donation-based crowdfunding platform is provided online for various causes.
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Crowdfunding for artistic, tech, and community projects is enabled online.
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Equity and revenue-based crowdfunding for startups is enabled.
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Rewards-based crowdfunding is enabled via an "All or Nothing" model.
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Detailed competitors of Zendesk
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- Full company profiles
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Latest news on Zendesk
Complete news archive for Zendesk
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Frequently Asked Questions about Zendesk
Zendesk was founded in 2007 and raised its 1st funding round 1 year after it was founded.
Zendesk is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Tom Eggemeier is the current CEO of Zendesk.
Zendesk is a funded company, having raised a total of $89.1M across 11 funding rounds to date.
As of Apr 01, 2024, the latest employee count at Zendesk is 71.
Annual revenue of Zendesk is $4.92M as on Mar 31, 2022.
Founded in 2007 and headquartered in San Francisco, United States, Zendesk operates in the customer service software sector. A cloud-based platform is provided to streamline support through integration with helpdesk systems, ticket management, triggers, and automation features. Tools such as help centers, insights, and analytics are included to enhance operations. Self-service options are enabled via knowledge bases and community forums for users worldwide.
Zendesk's top competitors include Wadiz, GoFundMe and Kickstarter.
Zendesk has made 15 acquisitions, including BIME Analytics, Base CRM, and Cleverly.
Zendesk has 11 investors. Key investors include Goldman Sachs, SVB, Northmill, IrishAngels, and Singapore Economic Development Board.