About Smooch
Smooch is a company based in Montreal-est (Canada) founded in 2015 was acquired by Zendesk in May 2019.. Smooch has raised $7.6 million across 1 funding round from investors including Zendesk, Real Ventures and Inovia Capital. Smooch operates in a competitive market with competitors including Braze, Capillary Technologies, Gupshup, CleverTap and Infobip, among others.
- Headquarter Montreal-est, Canada
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Sectors
TelecommunicationsTechnology
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Phone
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Website
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Social
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Funding Insights of Smooch
Smooch has successfully raised a total of $7.6M through 1 strategic funding round. The most recent funding activity was a Seed round of $7.6 million completed in August 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 1
- Last Round Seed — $7.6M
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First Round
First Round
(08 Aug 2016)
- Investors Count 3
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Aug, 2016 | Amount | Seed - Smooch | Valuation | Real Ventures , Inovia Capital |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Smooch
Smooch has secured backing from 4 investors, including venture fund and institutional investors. Prominent investors backing the company include Zendesk, Real Ventures and Inovia Capital. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Early-stage venture capital is provided to Canadian technology startups by Real Ventures.
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Investments are made in early-stage technology companies by Inovia Capital.
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Multiple sectors are invested in by private equity firm TA.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Smooch
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Smooch
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Smooch Comparisons
Competitors of Smooch
Smooch operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Braze, Capillary Technologies, Gupshup, CleverTap and Infobip, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
AI-based omnichannel customer engagement solutions are delivered to businesses.
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| domain | founded_year | HQ Location |
AI-powered loyalty management software is offered for enterprises.
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| domain | founded_year | HQ Location |
Tools for customer engagement across multiple channels are provided.
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| domain | founded_year | HQ Location |
Cloud-based customer engagement platform for messaging and analytics is utilized.
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| domain | founded_year | HQ Location |
Cloud-based messaging and communication solutions are provided for enterprises.
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| domain | founded_year | HQ Location |
Cross-channel customer engagement software is delivered through a cloud platform.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Smooch
Frequently Asked Questions about Smooch
When was Smooch founded?
Smooch was founded in 2015 and raised its 1st funding round 1 year after it was founded.
Where is Smooch located?
Smooch is headquartered in Montreal-est, Canada. It is registered at Montreal-est, Quebec, Canada.
Is Smooch a funded company?
Smooch is a funded company, having raised a total of $7.6M across 1 funding round to date. The company's 1st funding round was a Seed of $7.6M, raised on Aug 08, 2016.
What does Smooch do?
Smooch was founded in 2015 in Montreal Est, Canada, within the software and communications sector. An omnichannel conversation platform is operated to connect businesses with channels including WhatsApp, Facebook Messenger, Twitter, and Line. APIs and SDKs are supplied for integrations on mobile and web platforms. Auto chatbots, business API connections, and customer engagement tools are further provided to support operations.
Who are the top competitors of Smooch?
Smooch's top competitors include Capillary Technologies, MoEngage and Blueshift.
Who are Smooch's investors?
Smooch has 4 investors. Key investors include Zendesk, Real Ventures, Inovia Capital, and TA Associates.
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