About Smooch
Smooch is a Telecommunications company based in Montreal-est (Canada) founded in 2015, and was acquired by Zendesk in May 2019. Omnichannel conversation platform. It operates in the Telecommunications and Technology sectors. Smooch has raised $7.6 million across 1 funding round from investors including Zendesk, Real Ventures and Inovia Capital. Its website smooch.io draws about 108 thousand monthly visits. Its focus areas include Consumer, Communication Apps, Cross Messenger Platforms and Mobile.
Company details
Smooch was founded in 2015 in Montreal Est, Canada, within the software and communications sector. An omnichannel conversation platform is operated to connect businesses with channels including WhatsApp, Facebook Messenger, Twitter, and Line. APIs and SDKs are supplied for integrations on mobile and web platforms. Auto chatbots, business API connections, and customer engagement tools are further provided to support operations.
Funding Insights of Smooch
Smooch has successfully raised a total of $7.6M through 1 strategic funding round. The most recent funding activity was a Seed round of $7.6 million completed in August 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $7.6M
- Total Rounds 1
- Last Round Seed — $7.6M
- First Round $7.6M
(Aug 2016)
- Investors Count 3
All 1 funding rounds of Smooch with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Aug 2016 | $7.6M | Seed | – | Real Ventures, Inovia Capital |
4 investors in total: 4 institutional.
Investors in Smooch
Smooch has secured backing from 4 investors, including venture fund and institutional investors. Prominent investors backing the company include Zendesk, Real Ventures and Inovia Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Early-stage venture capital is provided to Canadian technology startups by Real Ventures. | realventures.com | Montreal, Canada | ||
Investments are made in early-stage technology companies by Inovia Capital. | inovia.vc | Montreal, Canada | ||
Multiple sectors are invested in by private equity firm TA. | ta.com | Boston, United States | ||
Cloud-based customer service platform is offered for business engagement. | 2007 | zendesk.com | San Francisco, United States |
Investor details for Smooch
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
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Timeline of Smooch
3 dated milestones of Smooch across 4 years, from founding to its latest funding, stage changes and deals.
- Founded Smooch is founded.
- Funding First funding round of $7.6M.
- Exit Acquired by Zendesk.
Web traffic of Smooch
The website of Smooch (smooch.io) receives about 108.2K visits a month.
- Monthly visits108.2K
▼ 31.8% vs previous month
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Frequently Asked Questions about Smooch
Smooch was founded in 2015 and raised its 1st funding round 1 year after it was founded.
Smooch is headquartered in Montreal-est, Canada. It is registered at Montreal-est, Quebec, Canada.
Smooch is a funded company, having raised a total of $7.6M across 1 funding round to date. The company's 1st funding round was a Seed of $7.6M, raised on Aug 2016.
Smooch was founded in 2015 in Montreal Est, Canada, within the software and communications sector. An omnichannel conversation platform is operated to connect businesses with channels including WhatsApp, Facebook Messenger, Twitter, and Line. APIs and SDKs are supplied for integrations on mobile and web platforms. Auto chatbots, business API connections, and customer engagement tools are further provided to support operations.
Smooch has 4 investors. Key investors include Zendesk, Real Ventures, Inovia Capital, and TA Associates.
Yes. Smooch was acquired by Zendesk in May 2019.
The website of Smooch receives about 108 thousand visits a month.