Smooch

Montreal-est, Canada Founded: 2015 • Age: 11 yrs Acquired By Zendesk
Omnichannel conversation platform
Annual revenue - Latest available
Total funding $7.6M 1 rounds
Employees - Tracked headcount
Investors 4 Known backers
Products - Services tracked
Competitors 10 Brand Intelligence

About Smooch

Smooch is a company based in Montreal-est (Canada) founded in 2015 was acquired by Zendesk in May 2019. Smooch has raised $7.6 million across 1 funding round from investors including Zendesk, Real Ventures and Inovia Capital. Smooch operates in a competitive market with competitors including Braze, Capillary Technologies, Gupshup, CleverTap and Infobip, among others.

  • Headquarter Montreal-est, Canada
  • Sectors
    Telecommunications
    Technology
  • Phone
    Locked
  • Website
    Locked
  • Social
    Locked
Operational Areas
Telecommunications → Telecommunications Infrastructure & Services Unlock Sub-Sector Unlock Segment
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $7.6 M (USD)

    in 1 rounds

  • Latest Funding Round
    $7.6 M (USD), Seed

    Aug 08, 2016

  • Investors
    Zendesk

    & 3 more

  • Employee Count
    Not available
  • Acquired by
    Zendesk

    (May 22, 2019)

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Funding Insights of Smooch

Smooch has successfully raised a total of $7.6M through 1 strategic funding round. The most recent funding activity was a Seed round of $7.6 million completed in August 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Smooch

Smooch has secured backing from 4 investors, including venture fund and institutional investors. Prominent investors backing the company include Zendesk, Real Ventures and Inovia Capital.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Early-stage venture capital is provided to Canadian technology startups by Real Ventures.
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Investments are made in early-stage technology companies by Inovia Capital.
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Multiple sectors are invested in by private equity firm TA.
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Investor details for Smooch

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  • Investor domains
  • Investor locations
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Investments & Acquisitions by Smooch

Investments
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Investment portfolio details for Smooch

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  • Transaction dates
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Financial Statements - Smooch

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Detailed financials for Smooch

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  • Profit trends
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Smooch Comparisons

Smooch Primary company
Description
Omnichannel conversation platform
Location
Montreal-est, Canada
Founded Year
2015
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
Not available
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Peer comparison for Smooch

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Competitors of Smooch

Smooch operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Braze, Capillary Technologies, Gupshup, CleverTap and Infobip, among others.

Company Name Domain Founded year HQ Location Description
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AI-based omnichannel customer engagement solutions are delivered to businesses.
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AI-powered loyalty management software is offered for enterprises.
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Tools for customer engagement across multiple channels are provided.
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Cloud-based customer engagement platform for messaging and analytics is utilized.
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Cloud-based messaging and communication solutions are provided for enterprises.
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Cross-channel customer engagement software is delivered through a cloud platform.
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Detailed competitors of Smooch

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Latest news on Smooch

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Complete news archive for Smooch

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Frequently Asked Questions about Smooch

Smooch was founded in 2015 and raised its 1st funding round 1 year after it was founded.

Smooch is headquartered in Montreal-est, Canada. It is registered at Montreal-est, Quebec, Canada.

Smooch is a funded company, having raised a total of $7.6M across 1 funding round to date.

Smooch was founded in 2015 in Montreal Est, Canada, within the software and communications sector. An omnichannel conversation platform is operated to connect businesses with channels including WhatsApp, Facebook Messenger, Twitter, and Line. APIs and SDKs are supplied for integrations on mobile and web platforms. Auto chatbots, business API connections, and customer engagement tools are further provided to support operations.

Smooch's top competitors include Capillary Technologies, MoEngage and Blueshift.

Smooch has 4 investors. Key investors include Zendesk, Real Ventures, Inovia Capital, and TA Associates.

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