Cleverly

Lisbon, Portugal Founded: 2016 • Age: 10 yrs Acquired By Zendesk
AI-based customer service platform on cloud
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About Cleverly

Cleverly is a company based in Lisbon (Portugal) founded in 2016 by Pedro Coelho was acquired by Zendesk in August 2021.. Cleverly operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.

  • Headquarter Lisbon, Portugal
  • Founders Pedro Coelho
  • Sectors
    Technology
  • Phone
    *********
  • Website
    *********
  • Social
    *********
Operational Areas
Technology → Artificial Intelligence & Machine Learning
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Latest Funding Round
    $149.9 K (USD), Grant

    Nov 02, 2020

  • Investors
    Zendesk

    & 1 more

  • Employee Count
    Employee Count
  • Acquired by
    Zendesk

    (Aug 26, 2021)

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Funding Insights of Cleverly

  • Total Funding
  • Total Rounds 2
  • Last Round Grant — $149,897
  • First Round

    (01 Sep 2019)

  • Investors Count 1
Date Amount Transaction Name Valuation Lead Investors Investors
Nov, 2020 Amount Grant - Cleverly Valuation

investors

Sep, 2019 Amount Grant - Cleverly Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Cleverly

Cleverly has secured backing from 2 investors, including institutional investors. Prominent investors backing the company include Zendesk and European Union. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Institutional
Investor Description Founded Year Domain Location
Government entites focused on freedom, democracy, equality and the rule of law, promoting peace and stability
Founded Year Domain Location
Cloud-based customer service platform is offered for business engagement.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Cleverly

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Cleverly

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Cleverly Comparisons

Employees
+
Add Comparison
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Competitors of Cleverly

Cleverly operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Cloud-based omnichannel communication and customer engagement platform is utilized.
domain founded_year HQ Location
Cloud-based business process management suite solutions are delivered.
domain founded_year HQ Location
Cloud-based unified communication solutions including voice and video are provided.
domain founded_year HQ Location
Cloud-based customer experience management software is provided for brands.
domain founded_year HQ Location
Tools for customer engagement across multiple channels are provided.
domain founded_year HQ Location
Conversational AI platform is provided for digital customer experiences.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Cleverly

Frequently Asked Questions about Cleverly

When was Cleverly founded?

Cleverly was founded in 2016 and raised its 1st funding round 3 years after it was founded.

Where is Cleverly located?

Cleverly is headquartered in Lisbon, Portugal.

What does Cleverly do?

Founded in 2016 in Lisbon, Portugal, Cleverly operates as an AI-driven customer service platform hosted on the cloud. Businesses are supported through real-time triage, agent assistance, automated workflows and responses, knowledge management, and self-service options for customers. Integration capabilities are offered with tools such as Freshdesk, Zendesk, and Salesforce to enhance service operations in the customer support sector.

Who are the top competitors of Cleverly?

Cleverly's top competitors include Twilio, Freshworks and Dialpad.

Who are Cleverly's investors?

Cleverly has 2 investors. Key investors include Zendesk, and European Union.

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