About Cleverly
Cleverly is a Technology company based in Lisbon (Portugal) founded in 2016 by Pedro Coelho, and was acquired by Zendesk in August 2021. AI-based customer service platform on cloud. The company was acqui-hired. Its focus areas include Enterprise Applications, Customer Service Software, Customer Self Service and Chatbots.
Company details
Founded in 2016 in Lisbon, Portugal, Cleverly operates as an AI-driven customer service platform hosted on the cloud. Businesses are supported through real-time triage, agent assistance, automated workflows and responses, knowledge management, and self-service options for customers. Integration capabilities are offered with tools such as Freshdesk, Zendesk, and Salesforce to enhance service operations in the customer support sector.
- Headquarters Lisbon, Portugal
- Founders Pedro Coelho
- Stage Acquired
- SectorsTechnology
- Website cleverly.ai
- Social LinkedIn
- Acquired by Zendesk (Aug 2021)
Funding Insights of Cleverly
- Total Rounds 2
- Last Round Grant — $149,897
- First Round $1.67M
(Sep 2019)
- Investors Count 1
All 2 funding rounds of Cleverly with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Nov 2020 | $149,897 | Grant | – | – | |
| Sep 2019 | $1.67M | Grant | – | – |
2 investors in total: 2 institutional.
Investors in Cleverly
Cleverly has secured backing from 2 investors, including institutional investors. Prominent investors backing the company include Zendesk and European Union.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Government entites focused on freedom, democracy, equality and the rule of law, promoting peace and stability | 1958 | europa.eu | Brussels, Belgium | |
Cloud-based customer service platform is offered for business engagement. | 2007 | zendesk.com | San Francisco, United States |
Investor details for Cleverly
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Cleverly
1 people are tracked at Cleverly (1 in leadership).
| Name | Role | Group |
|---|---|---|
Pedro Coelho | Co-Founder & CTO | Leadership |
Complete people profiles for Cleverly
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Cleverly
4 dated milestones of Cleverly across 5 years, from founding to its latest funding, stage changes and deals.
- Founded Cleverly is founded.
- Funding First funding round of $1.7M.
- Funding Latest funding round, Grant, of $150K.
- Exit Acquired by Zendesk.
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Frequently Asked Questions about Cleverly
Cleverly was founded in 2016 and raised its 1st funding round 3 years after it was founded.
Cleverly is headquartered in Lisbon, Portugal.
Founded in 2016 in Lisbon, Portugal, Cleverly operates as an AI-driven customer service platform hosted on the cloud. Businesses are supported through real-time triage, agent assistance, automated workflows and responses, knowledge management, and self-service options for customers. Integration capabilities are offered with tools such as Freshdesk, Zendesk, and Salesforce to enhance service operations in the customer support sector.
Cleverly has 2 investors. Key investors include Zendesk, and European Union.
Yes. Cleverly was acquired by Zendesk in August 2021.