About Tymeshift
Tymeshift is a Technology company based in Fairfield (United States) founded in 2013 by David Birchmier, and was acquired by Zendesk in June 2023. Agent management solutions for Zendesk, including time tracking, are provided. Tymeshift has raised $2 million across 1 funding round from investors including Zendesk. Its chief executive, as recorded, is David Birchmier. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Workforce Optimization. Its legal entity is Tymeshift Inc. Its competitors include Calabrio, Intradiem and Assembled; 3 of its 3 listed competitors have raised funding.
Company details
TymeShift offers agent management solutions for Zendesk. The features include ticket time tracking, monitoring in real-time, agent activity visualization, timecards for daily and weekly activity, trend reports on different metrics, summary reports, and notifications. Has integrations with accounting software namely Freshbooks and Quickbooks. Offers subscription-based pricing model with plans namely Standard, Professional, and Enterprise with pricing starting at 4 per user per month.
- Headquarters Fairfield, United States
- Founders David Birchmier
- Stage Acquired
- SectorsTechnology
- Email••••••••
- Website tymeshift.com
- Social LinkedIn X
- Acquired by Zendesk (Jun 2023)
- Legal Name Tymeshift Inc
Funding Insights of Tymeshift
Tymeshift has successfully raised a total of $2M through 1 strategic funding round. The most recent funding activity was a Seed round of $2 million completed in January 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $2M
- Total Rounds 1
- Last Round Seed — $2M
- First Round $2M
(Jan 2020)
- Investors Count 1
All 1 funding rounds of Tymeshift with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan 2020 | $2M | Seed | – | Zendesk | – |
1 investors in total: 1 institutional.
Investors in Tymeshift
Tymeshift has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Zendesk.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Cloud-based customer service platform is offered for business engagement. | 2007 | zendesk.com | San Francisco, United States |
Investor details for Tymeshift
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Tymeshift
576 people are tracked at Tymeshift (174 in leadership, 9 in board & advisors, 393 in team).
| Name | Role | Group |
|---|---|---|
David Birchmier | Founder & CEO | Leadership |
Sary Stefanki | VP, Customer Success | Leadership |
Teresa Haun | Vice President, Technology And CX Strategy | Leadership |
Rob Borland | Director Of Sales | Leadership |
Dave McNamee | VP, Corporate Communications & Analyst Relations | Leadership |
Nan Guo | Senior Vice President Of Engineering | Leadership |
Marshall Reiss | Director, Business Consulting | Leadership |
Vinay P. | Svp, Chief Trust & Security Officer | Leadership |
Tiph Turpin | Vice President, Global Communications & Social Impact | Leadership |
Paul Campion | Enterprise Account Director | Leadership |
Hannah Deveney | Senior Director, Product Management | Leadership |
Vineet Jain | Director, Sales Acceleration | Leadership |
Ophélie Durand | Director, Scaled Success EMEA & APAC | Leadership |
Jennifer Chang | Vice President Of Program Management And Operational Excellence | Leadership |
Alexis Arnell | Chief Of Staff | Leadership |
Jon Ross | VP Of Product, Messaging | Leadership |
Abhi Deshmukh | Senior Vice President Of Engineering | Leadership |
Shashi Upadhyay | President of Product, Engineering, & AI | Leadership |
Guy Jenkins | Vp, Head Of Design | Leadership |
Allison Stone | Vice President, Corporate And Strategic Finance | Leadership |
556 more people are available in the full profile.
Complete people profiles for Tymeshift
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Tymeshift
3 dated milestones of Tymeshift across 10 years, from founding to its latest funding, stage changes and deals.
- Founded Tymeshift is founded.
- Funding First funding round of $2.0M.
- Exit Acquired by Zendesk.
Competitors of Tymeshift
Tymeshift has 3 listed competitors in our database, 3 of them funded. They include Calabrio, Intradiem and Assembled.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| calabrio.com | 2007 | Minneapolis, United States | $9.29M | 447 | Workforce optimization software for contact centers is developed and provided. | |
| intradiem.com | 1995 | Alpharetta, United States | $30.2M | 128 | Automation solutions for contact centers, retails and back offices | |
| assembled.com | 2018 | San Francisco, United States | $70.7M | 71 | Workforce management portal for technology students is developed. |
Detailed competitors of Tymeshift
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Tymeshift
Websites that share an audience with Tymeshift (tymeshift.com).
Websites whose visitors overlap most with Tymeshift. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
tymeapp.com | tymeapp.com | 100% | – | ||
| yast.com | 55% | 2.4K | #7,518,468 | View details | |
| tsheets.com | 54% | 21.3K | #1,320,480 | View details | |
support.zendesk.com | support.zendesk.com | 54% | – | ||
| getharvest.com | 54% | 686.6K | #92,204 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 8 similar websites and full traffic analytics for Tymeshift
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 8 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as Tymeshift (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Related news about Tymeshift
Complete news archive for Tymeshift
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Tymeshift
Tymeshift was founded in 2013 and raised its 1st funding round 7 years after it was founded.
Tymeshift is headquartered in Fairfield, United States.
David Birchmier is the CEO of Tymeshift, as recorded in our data. They have also founded this company.
Tymeshift is a funded company, having raised a total of $2M across 1 funding round to date. The company's 1st funding round was a Seed of $2M, raised on Jan 2020.
TymeShift offers agent management solutions for Zendesk. The features include ticket time tracking, monitoring in real-time, agent activity visualization, timecards for daily and weekly activity, trend reports on different metrics, summary reports, and notifications. Has integrations with accounting software namely Freshbooks and Quickbooks. Offers subscription-based pricing model with plans namely Standard, Professional, and Enterprise with pricing starting at 4 per user per month.
Tymeshift has 1 investor. Key investors include Zendesk.
Tymeshift operates through Tymeshift Inc.
Yes. Tymeshift was acquired by Zendesk in June 2023.