About Calabrio
Calabrio is a company based in Minneapolis (United States) founded in 2007 was acquired by Thoma Bravo in March 2021. Calabrio has raised $9.29 million across 3 funding rounds from investors including KKR, Thoma Bravo and Cisco Investments. The company has 447 employees as of December 31, 2022. Calabrio has completed 4 acquisitions, including Echo AI, Symmetrics and Teleopti. Calabrio offers products and services including Calabrio ONE, Workforce Management, Interaction Analytics, and Quality Management. Calabrio operates in a competitive market with competitors including Intradiem, Assembled, Nudge, AmplifAI and Surfboard, among others.
- Headquarter Minneapolis, United States
- Employees 447 as on 31 Dec, 2022
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Technology
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Products & Services of Calabrio
Calabrio offers a comprehensive portfolio of products and services, including Calabrio ONE, Workforce Management, Interaction Analytics, and Quality Management.
Unified platform for optimizing contact center operations and agent engagement.
Software for forecasting, scheduling, and real-time adherence in contact centers.
AI-driven analysis of customer interactions for performance insights.
System for monitoring and improving agent-customer experiences.
People of Calabrio
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Funding Insights of Calabrio
Calabrio has successfully raised a total of $9.29M across 3 strategic funding rounds. The most recent funding activity was a Series B round of $500 thousand completed in September 2008. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Calabrio
Calabrio has secured backing from 6 investors, including venture fund investors. Prominent investors backing the company include KKR, Thoma Bravo and Cisco Investments.
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US venture capital investments are made across all stages.
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Technology investments and expertise in networking, cloud, and security services.
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Investor details for Calabrio
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Investments & Acquisitions by Calabrio
Calabrio has strategically engaged in corporate development activities, having acquired 4 companies. Notable acquisitions include Echo AI, Symmetrics and Teleopti.
Investment portfolio details for Calabrio
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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AI based conversation intelligence platform for businesses
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Virtual Agent Operations, Tune-Ups & Implementation
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Data integration and visualization for contact centers are provided.
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Complete acquisition details for Calabrio
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Financial Statements - Calabrio
Detailed financials for Calabrio
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Calabrio Comparisons
Peer comparison for Calabrio
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Competitors of Calabrio
Calabrio operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Intradiem, Assembled, Nudge, AmplifAI and Surfboard, among others.
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Automation solutions for contact centers, retails and back offices
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Workforce management portal for technology students is developed.
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An online platform is operated for employee engagement and insights.
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AI-powered contact center performance and CX management platform is provided.
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Investors are connected with startups via an online communication platform.
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Detailed competitors of Calabrio
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Latest news on Calabrio
Complete news archive for Calabrio
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Frequently Asked Questions about Calabrio
Calabrio was founded in 2007.
Calabrio is headquartered in Minneapolis, United States. It is registered at Minneapolis, Minnesota, United States.
Calabrio is a funded company, having raised a total of $9.29M across 3 funding rounds to date.
As of Dec 31, 2022, the latest employee count at Calabrio is 447.
Calabrio was founded in 2007 and is headquartered in Minneapolis, United States. The company operates in the contact center software sector, offering a web-based suite known as Calabrio ONE. Components such as call recording, quality management, workforce management, speech analytics, performance management, and customer interaction analytics are included. Each element can be deployed as standalone software to support operational needs in contact centers.
Calabrio offers Calabrio ONE, Workforce Management, Interaction Analytics, and Quality Management.
Calabrio has made 4 acquisitions, including Echo AI, Symmetrics, and Teleopti.
Calabrio has 6 investors. Key investors include KKR, Thoma Bravo, Cisco Investments, C1, and Split Rock Partners.