AmplifAI

Plano, United States Founded: 2014 • Age: 12 yrs
AI-powered contact center performance and CX management platform is provided.

About AmplifAI

AmplifAI is a company based in Plano (United States) founded in 2014.. AmplifAI has raised $50.1 million across 6 funding rounds from investors including Comerica, Breyer Capital and Greycroft. The company has 27 employees as of March 29, 2024. AmplifAI offers products and services including Data Integration, Performance Management, Quality Assurance, and AI Coaching. AmplifAI operates in a competitive market with competitors including Calabrio, Assembled, Intradiem, OpenSpan and Nudge, among others.

  • Headquarter Plano, United States
  • Employees 27 as on 29 Mar, 2024
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Amplifai Performance Management Private Limited
  • Date of Incorporation 21 Feb, 2022
  • Jurisdiction Serilingampally, Telangana, India
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
    $479.55 K (USD)
    0
    as on Mar 31, 2023
  • Net Profit
    $14.47 K (USD)
    0
    as on Mar 31, 2023
  • EBITDA
    $46.54 K (USD)
    0
    as on Mar 31, 2023
  • Total Equity Funding
    $50.1 M (USD)

    in 6 rounds

  • Latest Funding Round
  • Investors
    Comerica

    & 6 more

  • Employee Count
    27

    as on Mar 29, 2024

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Products & Services of AmplifAI

AmplifAI offers a comprehensive portfolio of products and services, including Data Integration, Performance Management, Quality Assurance, and AI Coaching. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Connects data sources for real-time actionable insights

Delivers real-time views to optimize agent and leader actions

Automates QA processes using AI for accurate performance gains

Provides role-specific coaching to enhance team efficiency

People of AmplifAI
Headcount 10-50
Employee Profiles 27
Board Members and Advisors 4
Employee Profiles
People
Scott Logan
Chief Marketing Officer
People
Jaki Santos
Client Success Leader
People
Rajashekar Thota
Support Analyst
People
Adrian Valenzuela
Head of Sales

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Board Members and Advisors
people
Jim Moffatt
Board Member
people
Venu Shamapant
Board Member
people
Will Szczerbiak
Board Member

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Funding Insights of AmplifAI

AmplifAI has successfully raised a total of $50.1M across 6 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 6
  • Last Round
  • First Round

    (18 Mar 2019)

  • Investors Count 7
Date Amount Transaction Name Valuation Lead Investors Investors
Sep, 2025 Amount Series B - AmplifAI Valuation CVS Health Ventures
Sep, 2025 Amount Debt – Conventional - AmplifAI Valuation

investors

Mar, 2022 Amount Series A - AmplifAI Valuation Breyer Capital
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in AmplifAI

AmplifAI has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include Comerica, Breyer Capital and Greycroft. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Venture capital firm
Founded Year Domain Location
Multiple sectors are targeted for venture capital investments by Greycroft.
Founded Year Domain Location
Venture capital fund and startup accelerator focused on technology sectors
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by AmplifAI

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - AmplifAI

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Amplifai Comparisons

Employees
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Competitors of AmplifAI

AmplifAI operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Calabrio, Assembled, Intradiem, OpenSpan and Nudge, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Workforce optimization software for contact centers is developed and provided.
domain founded_year HQ Location
Workforce management portal for technology students is developed.
domain founded_year HQ Location
Automation solutions for contact centers, retails and back offices
domain founded_year HQ Location
Enterprise robotic process automation and workforce intelligence software is developed.
domain founded_year HQ Location
An online platform is operated for employee engagement and insights.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Amplifai

Frequently Asked Questions about AmplifAI

When was AmplifAI founded?

AmplifAI was founded in 2014 and raised its 1st funding round 5 years after it was founded.

Where is AmplifAI located?

AmplifAI is headquartered in Plano, United States. It is registered at Plano, Texas, United States.

Is AmplifAI a funded company?

AmplifAI is a funded company, having raised a total of $50.1M across 6 funding rounds to date.

How many employees does AmplifAI have?

As of Mar 29, 2024, the latest employee count at AmplifAI is 27.

What is the annual revenue of AmplifAI?

Annual revenue of AmplifAI is $479.55K as on Mar 31, 2023.

What does AmplifAI do?

Provider of AI-powered contact center performance and CX management platform. This platform unifies contact center data sources, providing real-time insights for improved agent performance and leader efficiency. It offers AI-driven quality assurance automation, coaching tools, and gamification features to enhance team engagement and boost business outcomes. The platform integrates with various systems, including CCaaS and CRM solutions, to streamline workflows and improve operational efficiency. It helps improve key metrics such as average handle time, sales conversion rates, and customer satisfaction scores.

Who are the top competitors of AmplifAI?

AmplifAI's top competitors include Assembled, Calabrio and Intradiem.

What products or services does AmplifAI offer?

AmplifAI offers Data Integration, Performance Management, Quality Assurance, and AI Coaching.

Who are AmplifAI's investors?

AmplifAI has 7 investors. Key investors include Comerica, Breyer Capital, Greycroft, Dallas Venture Capital, and Capital Factory.

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