About Intradiem
Intradiem is a company based in Alpharetta (United States) founded in 1995. Intradiem has raised $32 million across 8 funding rounds from investors including Canadian Imperial Bank of Commerce, JMI Management and MK Capital. The company has 128 employees as of December 31, 2022. Intradiem offers products and services including Contact Center Automation Platform and Agent Burnout Indicator. Intradiem operates in a competitive market with competitors including Calabrio, Assembled, Nudge, AmplifAI and Surfboard, among others.
- Headquarter Alpharetta, United States
- Employees 128 as on 31 Dec, 2022
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Sectors
Technology
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Email
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Phone
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Website
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Social
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Annual Revenue
Not available
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Net Profit
Not available
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EBITDA
Not available
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Total Equity Funding
$32 M (USD)
in 8 rounds
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Latest Funding Round
$35 M (USD), Debt – Conventional
Nov 30, 2021
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Investors
Canadian Imperial Bank of Commerce
& 6 more
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Employee Count
128
as on Dec 31, 2022
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Products & Services of Intradiem
Intradiem offers a comprehensive portfolio of products and services, including Contact Center Automation Platform and Agent Burnout Indicator.
Platform automates training, staffing, and call handling in centers.
Predicts agent burnout and suggests retention measures proactively.
People of Intradiem
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Funding Insights of Intradiem
Intradiem has successfully raised a total of $32M across 8 strategic funding rounds. The most recent funding activity was a Debt – Conventional round of $35 million completed in November 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Intradiem
Intradiem has secured backing from 7 investors, including institutional and venture fund investors. Prominent investors backing the company include Canadian Imperial Bank of Commerce, JMI Management and MK Capital.
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Private equity firm investing in software companies
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Venture capital investments in software and technology companies with a focus on early and growth stages.
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Late-stage investments in US tech companies are targeted.
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Investor details for Intradiem
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Investments & Acquisitions by Intradiem
Investment portfolio details for Intradiem
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Financial Statements - Intradiem
Detailed financials for Intradiem
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Intradiem Comparisons
Peer comparison for Intradiem
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Competitors of Intradiem
Intradiem operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Calabrio, Assembled, Nudge, AmplifAI and Surfboard, among others.
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Workforce optimization software for contact centers is developed and provided.
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Workforce management portal for technology students is developed.
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An online platform is operated for employee engagement and insights.
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AI-powered contact center performance and CX management platform is provided.
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Investors are connected with startups via an online communication platform.
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Detailed competitors of Intradiem
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Latest news on Intradiem
Complete news archive for Intradiem
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Frequently Asked Questions about Intradiem
Intradiem was founded in 1995 and raised its 1st funding round 4 years after it was founded.
Intradiem is headquartered in Alpharetta, United States. It is registered at Alpharetta, Georgia, United States.
Intradiem is a funded company, having raised a total of $32M across 8 funding rounds to date.
As of Dec 31, 2022, the latest employee count at Intradiem is 128.
Intradiem was founded in 1995 and is headquartered in Alpharetta, United States. Automation solutions are provided for contact centers, retail operations, and back offices, with a focus on call center software. Agent utilization is enhanced through the delivery of shrinkage activities, such as training sessions, during idle periods between customer interactions. Active wait time is created via dynamically scheduled sessions for routine tasks.
Intradiem offers Contact Center Automation Platform and Agent Burnout Indicator.
Intradiem has 7 investors. Key investors include Canadian Imperial Bank of Commerce, JMI Management, MK Capital, Blue Chip Venture, and First Analysis.