About Influx
Influx is a company based in Collingwood (Australia) founded in 2013. It operates as a Support as a Service, and Subscription Services. Influx has raised $250 thousand across 1 funding round. Influx offers products and services including Support as a Service, Dedicated Agents, and Sales Teams. Influx operates in a competitive market with competitors including Help Scout, TextExpander, SupportBee, Drag and Inbotiqa, among others.
- Headquarter Collingwood, Australia
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Sectors
Technology
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Email
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Phone
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Website
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Social
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$250 K (USD)
in 1 rounds
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Latest Funding Round
$250 K (USD), Seed
Mar 03, 2014
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Investors
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Employee Count
Employee Count
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Products & Services of Influx
Influx offers a comprehensive portfolio of products and services, including Support as a Service, Dedicated Agents, and Sales Teams. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Customer support is provided through flexible, scalable teams.
Dedicated agents are assigned for tailored customer assistance.
Sales support is offered through specialized on-demand teams.
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Funding Insights of Influx
Influx has successfully raised a total of $250K through 1 strategic funding round. The most recent funding activity was a Seed round of $250 thousand completed in March 2014. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 1
- Last Round Seed — $250,000
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First Round
First Round
(03 Mar 2014)
- Investors Count Investors Count
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Mar, 2014 | Amount | Seed - Influx | Valuation |
investors |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by Influx
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Influx
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Influx Comparisons
Competitors of Influx
Influx operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Help Scout, TextExpander, SupportBee, Drag and Inbotiqa, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Customer interaction solution using email and live chat solutions
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| domain | founded_year | HQ Location |
Text snippets are expanded for customer service productivity.
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| domain | founded_year | HQ Location |
Online customer support and interaction tool
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| domain | founded_year | HQ Location |
Email communications are automated and inboxes organized via helpdesk platform.
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| domain | founded_year | HQ Location |
Intelligent business email solutions are provided for workflow automation.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Influx
Frequently Asked Questions about Influx
When was Influx founded?
Influx was founded in 2013 and raised its 1st funding round 1 year after it was founded.
Where is Influx located?
Influx is headquartered in Collingwood, Australia. It is registered at Collingwood, Victoria, Australia.
Is Influx a funded company?
Influx is a funded company, having raised a total of $250K across 1 funding round to date. The company's 1st funding round was a Seed of $250K, raised on Mar 03, 2014.
What does Influx do?
Influx is engaged in delivering customer support solutions for scaling brands across various industries such as eCommerce, Fintech, and SaaS. Services are offered through flexible, on-demand support teams, including Support as a Service and dedicated agents. Operations are managed to ensure 247 coverage, fast response times, and high customer satisfaction. Support is tailored to maintain brand consistency while enabling businesses to handle seasonal peaks and growth challenges. Coverage extends to multiple channels like email, chat, social media, and voice.
Who are the top competitors of Influx?
Influx's top competitors include Help Scout, Drag and TextExpander.
What products or services does Influx offer?
Influx offers Support as a Service, Dedicated Agents, and Sales Teams.
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