Five9

San Ramon, United States Founded: 2001 • Age: 25 yrs Acquired By Zoom
Provider of AI and cloud based contact center suite solutions
Annual revenue $1.0B Latest available
Total funding $84.1M 8 rounds
Employees 3070 Tracked headcount
Investors 7 Known backers
Products 3 Services tracked
Competitors 9 Brand Intelligence

About Five9

Five9 is a company based in San Ramon (United States) founded in 2001 was acquired by Zoom in July 2021. Five9 has raised $84.1 million across 8 funding rounds from investors including Zoom, City National Bank and Partech Partners. The company has 3,070 employees as of December 31, 2024. Five9 has completed 7 acquisitions, including Aceyus, Acqueon and Hyfiniti. Five9 offers products and services including Cloud Contact Center, AI Agents, and Workflow Automation. Five9 operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.

  • Headquarter San Ramon, United States
  • Employees 3070 as on 31 Dec, 2024
  • Stage Public
  • Sectors
    Technology
  • Email
    Locked
  • Phone
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  • Website
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  • Social
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  • Legal Name Five9, Inc.
Operational Areas
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    $1.04 B (USD)
    14.44
    as on Dec 31, 2024
  • Net Profit
    -$12.79 M (USD)
    84.35
    as on Dec 31, 2024
  • EBITDA
    $100.75 M (USD)
    272.51
    as on Dec 31, 2024
  • Total Equity Funding
    $84.1 M (USD)

    in 8 rounds

  • Latest Funding Round
    $650 M (USD), Post-IPO

    May 22, 2020

  • Investors
    Zoom

    & 6 more

  • Employee Count
    3070

    as on Dec 31, 2024

  • Investments & Acquisitions
    Aceyus

    & 6 more

  • Acquired by
    Zoom

    (Jul 18, 2021)

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IPO & Listings of Five9

Five9 is a publicly listed company on the NASDAQ with ticker symbol FIVN in USA, operating in the Technology services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.

Exchange: NASDAQ · Ticker: FIVN · Sector: Technology services · USA

Products & Services of Five9

Five9 offers a comprehensive portfolio of products and services, including Cloud Contact Center, AI Agents, and Workflow Automation.

Product name locked
Category locked
Primary

Platform for managing inbound and outbound customer interactions.

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Intelligent virtual agents for handling customer queries efficiently.

Product name locked
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Tools to automate engagement workflows and improve efficiency.

People of Five9

Headcount 1000-5000
Employee Profiles 549
Board Members and Advisors 8
Employee Profiles
People
Amanda Miller
Director Of ISV Partnerships
People
Robert Bonar
Sr. Account Director
People
Mya Hauck
Senior Engineering Ops Manager
People
Jeanette Pacheco
Sr Billing Supervisor

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Board Members and Advisors
people
Michael J. Burdiek
Director
people
Sue Barsamian
Director
people
Maria Walker
Director

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Funding Insights of Five9

Five9 has successfully raised a total of $84.1M across 8 strategic funding rounds. The most recent funding activity was a Post-IPO round of $650 million completed in May 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Five9

Five9 has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include Zoom, City National Bank and Partech Partners.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Private markets investment management with strategies in equity, credit, and secondary investments.
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Venture capital firm partnering with enterprise software companies and early-stage funds.
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Early-stage US tech startups are invested in by HWVP.
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Investor details for Five9

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  • Investor domains
  • Investor locations
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  • Participation history

Verified entity values are shown only after access is granted.

Investments & Acquisitions by Five9

Five9 has strategically engaged in corporate development activities, having acquired 7 companies. Notable acquisitions include Aceyus, Acqueon and Hyfiniti.

Investments
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Investment portfolio details for Five9

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  • Transaction dates
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Acquisitions
Company Name Description Domain Location Founded Year Amount
Provider of integration platform as a service
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Social analytics and virtual queuing solutions are offered by Hyfiniti.
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Cloud-based social engagement and mobile customer care solutions are provided.
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Complete acquisition details for Five9

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Financial Statements - Five9

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Detailed financials for Five9

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Five9 Comparisons

Five9 Primary company
Description
Provider of AI and cloud based contact center suite solution...
Location
San Ramon, United States
Founded Year
2001
Annual Revenue
$1.04 B (USD)
Net Profit
-$12.79 M (USD)
EBITDA
$100.75 M (USD)
Employees
3,070
As of 2024
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Peer comparison for Five9

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Competitors of Five9

Five9 operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.

Company Name Domain Founded year HQ Location Description
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Cloud-based unified communication software is delivered for businesses.
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Detailed competitors of Five9

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  • Domains and locations
  • Full company profiles
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Latest news on Five9

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Complete news archive for Five9

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Frequently Asked Questions about Five9

Five9 was founded in 2001 and raised its 1st funding round 3 years after it was founded.

Five9 is headquartered in San Ramon, United States. It is registered at San Ramon, California, United States.

Five9 is a funded company, having raised a total of $84.1M across 8 funding rounds to date.

As of Dec 31, 2024, the latest employee count at Five9 is 3,070.

Annual revenue of Five9 is $1.04B as on Dec 31, 2024.

Five9 was founded in 2001 and is headquartered in San Ramon, United States. Operations focus on the contact center sector, where cloud-based platforms are delivered alongside AI-driven tools. End-to-end solutions for customer interactions are supplied, encompassing call center management, workforce optimization, and multi-channel engagement capabilities. These services are designed to support customer experience management across various industries.

Five9's top competitors include Twilio, Genesys and Freshworks.

Five9 offers Cloud Contact Center, AI Agents, and Workflow Automation.

Yes, Five9 is publicly traded on NASDAQ under the ticker symbol FIVN.

Five9 has made 7 acquisitions, including Aceyus, Acqueon, and Hyfiniti.

Five9 has 7 investors. Key investors include Zoom, City National Bank, Partech Partners, Adams Street Partners, and Sapphire Ventures.

The ticker symbol of Five9 is FIVN on NASDAQ.

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