About Five9
Five9 is a company based in San Ramon (United States) founded in 2001 was acquired by Zoom in July 2021. Five9 has raised $84.1 million across 8 funding rounds from investors including Zoom, City National Bank and Partech Partners. The company has 3,070 employees as of December 31, 2024. Five9 has completed 7 acquisitions, including Aceyus, Acqueon and Hyfiniti. Five9 offers products and services including Cloud Contact Center, AI Agents, and Workflow Automation. Five9 operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter San Ramon, United States
- Employees 3070 as on 31 Dec, 2024
- Stage Public
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Sectors
Technology
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Email
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Phone
Locked
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Website
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Social
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- Legal Name Five9, Inc.
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Annual Revenue
$1.04 B (USD)14.44as on Dec 31, 2024
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Net Profit
-$12.79 M (USD)84.35as on Dec 31, 2024
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EBITDA
$100.75 M (USD)272.51as on Dec 31, 2024
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Total Equity Funding
$84.1 M (USD)
in 8 rounds
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Latest Funding Round
$650 M (USD), Post-IPO
May 22, 2020
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Investors
Zoom
& 6 more
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Employee Count
3070
as on Dec 31, 2024
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Investments & Acquisitions
Aceyus
& 6 more
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Acquired by
Zoom
(Jul 18, 2021)
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IPO & Listings of Five9
Five9 is a publicly listed company on the NASDAQ with ticker symbol FIVN in USA, operating in the Technology services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.
Products & Services of Five9
Five9 offers a comprehensive portfolio of products and services, including Cloud Contact Center, AI Agents, and Workflow Automation.
Platform for managing inbound and outbound customer interactions.
Intelligent virtual agents for handling customer queries efficiently.
Tools to automate engagement workflows and improve efficiency.
People of Five9
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Software Development Team
126 people
Leadership Team
97 people
Sales and Marketing
62 people
Senior Team
35 people
Product Management Team
30 people
Finance and Accounting
21 people
Human Resources and Administration
17 people
Operations Team
15 people
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Funding Insights of Five9
Five9 has successfully raised a total of $84.1M across 8 strategic funding rounds. The most recent funding activity was a Post-IPO round of $650 million completed in May 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Five9
Five9 has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include Zoom, City National Bank and Partech Partners.
| Investor | Description | Founded Year | Domain | Location |
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Private markets investment management with strategies in equity, credit, and secondary investments.
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Venture capital firm partnering with enterprise software companies and early-stage funds.
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Early-stage US tech startups are invested in by HWVP.
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Investor details for Five9
Investor domains, locations, round participation, and complete history require an active premium plan.
- Investor domains
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Verified entity values are shown only after access is granted.
Investments & Acquisitions by Five9
Five9 has strategically engaged in corporate development activities, having acquired 7 companies. Notable acquisitions include Aceyus, Acqueon and Hyfiniti.
Investment portfolio details for Five9
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
- Round details
- Investment values
Verified entity values are shown only after access is granted.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Provider of integration platform as a service
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Social analytics and virtual queuing solutions are offered by Hyfiniti.
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Locked | Locked | 2009 | Locked | |
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Cloud-based social engagement and mobile customer care solutions are provided.
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Locked | Locked | 2009 | Locked |
Complete acquisition details for Five9
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- Transaction dates
- Acquired stakes
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- Domains and locations
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Financial Statements - Five9
Detailed financials for Five9
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- Profit trends
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Five9 Comparisons
Peer comparison for Five9
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- Headcount comparison
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- Operating benchmarks
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Competitors of Five9
Five9 operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Cloud-based unified communication software is delivered for businesses.
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Detailed competitors of Five9
Competitor domains, locations, full profiles, and operating metrics require an active premium plan.
- Domains and locations
- Full company profiles
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Verified entity values are shown only after access is granted.
Latest news on Five9
Complete news archive for Five9
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
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Frequently Asked Questions about Five9
Five9 was founded in 2001 and raised its 1st funding round 3 years after it was founded.
Five9 is headquartered in San Ramon, United States. It is registered at San Ramon, California, United States.
Five9 is a funded company, having raised a total of $84.1M across 8 funding rounds to date.
As of Dec 31, 2024, the latest employee count at Five9 is 3,070.
Annual revenue of Five9 is $1.04B as on Dec 31, 2024.
Five9 was founded in 2001 and is headquartered in San Ramon, United States. Operations focus on the contact center sector, where cloud-based platforms are delivered alongside AI-driven tools. End-to-end solutions for customer interactions are supplied, encompassing call center management, workforce optimization, and multi-channel engagement capabilities. These services are designed to support customer experience management across various industries.
Five9's top competitors include Twilio, Genesys and Freshworks.
Five9 offers Cloud Contact Center, AI Agents, and Workflow Automation.
Yes, Five9 is publicly traded on NASDAQ under the ticker symbol FIVN.
Five9 has 7 investors. Key investors include Zoom, City National Bank, Partech Partners, Adams Street Partners, and Sapphire Ventures.
The ticker symbol of Five9 is FIVN on NASDAQ.