About Five9
Five9 is a company based in San Ramon (United States) founded in 2001 was acquired by Zoom in July 2021. Five9 has raised $84.1 million across 8 funding rounds from investors including Zoom, City National Bank and Partech Partners. The company has 3,070 employees. Five9 has completed 7 acquisitions, including Aceyus, Acqueon and Hyfiniti. Five9 offers products and services including Cloud Contact Center, AI Agents, and Workflow Automation. Five9 operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Annual Revenue₹0.13 Cr
FY 2023
- Net Loss-₹3.42 Cr
FY 2023 · -2570% margin
- EBITDA-₹3.52 Cr
FY 2023 · -2645% margin
- Total Equity Funding$84.1 M (USD)
in 8 rounds
- Latest Funding Round$650 M (USD), Post-IPO
May 2020
- InvestorsZoom
& 6 more
- Employee Count3,070
- Investments & AcquisitionsAceyus
& 6 more
- Acquired byZoom
(Jul 2021)
Associated legal entities of Five9
Five9 operates through Five9 Technologies India Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2023) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Five9 Technologies India Private Limited CIN U72900DL2021FTC407484 | Active | 17 Jul 2021 | New Delhi, Delhi | ₹0.1 Cr | – | 5 | View details |
Products & Services of Five9
Five9 offers a comprehensive portfolio of products and services, including Cloud Contact Center, AI Agents, and Workflow Automation.
Platform for managing inbound and outbound customer interactions.
Intelligent virtual agents for handling customer queries efficiently.
Tools to automate engagement workflows and improve efficiency.
Apps and channels of Five9
its YouTube channel Five9 has 2.83K subscribers and 30 videos.
Videos from Five9
The most watched videos on Five9's YouTube channel, Five9 (2.83K subscribers). Click a video to play it here.
More on Five9.
Funding Insights of Five9
Five9 has successfully raised a total of $84.1M across 8 strategic funding rounds. The most recent funding activity was a Post-IPO round of $650 million completed in May 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $84.1M
- Total Rounds 8
- Last Round Post-IPO — $650.0M
- First Round $5.0M
(Apr 2004)
- Investors Count 6
All 8 funding rounds of Five9 with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| May 2020 | $650.0M | Post-IPO | – | – | – |
| May 2018 | $258.8M | Post-IPO | – | – | – |
| May 2013 | $34.5M | Series D | – | Sapphire Ventures | |
| Apr 2012 | $12.0M | Series C | – | Adams Street Partners | |
| Jan 2011 | $8.6M | Series C | – | Adams Street Partners | |
| Mar 2008 | $12.0M | Series C | – | Mosaic Capital Partners , HWVP | – |
| Jan 2005 | $12.0M | Series B | – | Partech Partners | |
| Apr 2004 | $5.0M | Series A | – | HWVP , Mosaic Capital Partners | – |
7 investors in total: 7 institutional.
Investors in Five9
Five9 has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include Zoom, City National Bank and Partech Partners.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Private markets investment management with strategies in equity, credit, and secondary investments. | – | adamsstreetpartners.com | - | |
Venture capital firm partnering with enterprise software companies and early-stage funds. | – | sapphireventures.com | - | |
Early-stage US tech startups are invested in by HWVP. | – | hwvp.com | San Francisco, United States | |
Venture capital is provided to global tech startups and scale-ups. | 1982 | partechpartners.com | Paris, France | |
Private equity investments are directed toward Canadian companies. | – | mosaicvp.com | Mississauga, Canada | |
City National Bank is recognized for providing comprehensive banking and wealth management services. | 1954 | cnb.com | Los Angeles, United States | |
Zoom is recognized for providing AI-first collaboration and communication solutions. | 2011 | zoom.us | San Jose, United States |
Investor details for Five9
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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Board of directors of Five9 Technologies India Private Limited (Five9)
Five9 Technologies India Private Limited is the primary company behind Five9. The board of Five9 Technologies India Private Limited currently have 4 directors; the longest-serving is Sanjay Rastogi, appointed in 2022.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Sanjay Rastogi DIN 03196357 | Director | 03 Oct 2022 | 4 yrs | Five9 Technologies India Private Limited |
| David Hill DIN 09244421 | Director | 03 Oct 2022 | 4 yrs | Five9 Technologies India Private Limited |
| Vijay Pal Singh Yadav DIN 00191583 | Director | 03 Oct 2022 | 4 yrs | Five9 Technologies India Private Limited |
| Thambiah Elango DIN 07973530 | Additional Director | 09 Jan 2023 | 3 yrs 8 mo | Five9 Technologies India Private Limited |
People of Five9
557 people are tracked at Five9 (203 in leadership, 8 in board & advisors, 346 in team); the tracked headcount is 3,070.
| Name | Role | Group |
|---|---|---|
Amanda Miller | Director Of ISV Partnerships | Leadership |
Robert Bonar | Sr. Account Director | Leadership |
Todd Gould | Vice President, Global Technical Services | Leadership |
Sean O'Connell | Senior Manager, Partner Marketing | Leadership |
Daniel Baranowski | Senior Director, Strategic Accounts | Leadership |
Ann Pittman | Global Director, People Partner | Leadership |
Liz Vlasicak | Senior Strategic Accounts Director | Leadership |
Angie Rivera | Regional Director Of Sales | Leadership |
Ridge Foust | Regional Vice President Of Sales | Leadership |
Matt Edmunds | Vice President - Strategic Sales U.s. | Leadership |
Drew Thornely | Senior Strategic Account Director | Leadership |
Kate Graham | Account Director | Leadership |
Sarah Fong | Director Of Fp&a | Leadership |
Riley Moyes | Partner Marketing Manager | Leadership |
Dom Otto Asís | Lead, Partner Enablement | Central & Latin America | Leadership |
Gregg Dennis | Senior Account Director | Leadership |
Anjali Bagora | Director Of Product Management - Digital Engagement | Leadership |
Dushyant Pota | Director, IT Governance, Risk, And Compliance | Leadership |
Smitha Madhusudhan | Director - Technical Content Development | Leadership |
Tiffany Meriweather | Chief Administrative And Legal Officer And Corporate Secretary (nasdaq: Fivn) | Leadership |
537 more people are available in the full profile.
Complete people profiles for Five9
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IPO & Listings of Five9
Five9 is a publicly listed company on the NASDAQ with ticker symbol FIVN in USA, operating in the Technology services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.
- IPO date04 Apr 2014
- Listed onNASDAQ: FIVN
- Listed entityFive9, Inc.
- Exchange sectorTechnology services
- ISINUS3383071012
- Share price$35.15 (+4.06% on the day) · 2026-10-08
- Market capitalisation$2.63B
- Price to earnings51.3
- EPS (diluted, trailing year)$0.69
- Volume (last session)1,867,664
Financials of Five9
Figures of Five9 Technologies India Private Limited, the primary company behind Five9, for FY 2023. Revenue was ₹0.13 Cr. Net loss was -₹3.42 Cr (-2570% margin). EBITDA was -₹3.52 Cr (-2645% margin).
- ₹0.13 CrRevenue · FY 2023
- -₹3.42 CrNet loss · -2570% margin
- -₹3.52 CrEBITDA · -2645% margin
- ₹10.15 CrPaid-up capital
| Year | Revenue | Net income | EBITDA |
|---|---|---|---|
| 2025 | $1.15B | $39.4M | $203.1M |
| 2024 | $1.04B | -$12.8M | $100.8M |
| 2023 | $910.5M | -$81.8M | $27.1M |
| 2022 | $778.9M | -$94.7M | $23.7M |
| 2021 | $609.6M | -$53.0M | $23.2M |
Balance sheet, profit and loss, cash flow and ratios of Five9 Technologies India Private Limited are on its company page.
Detailed financial statements for Five9
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
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Investments & Acquisitions by Five9
Five9 has strategically engaged in corporate development activities, having acquired 7 companies. Notable acquisitions include Aceyus, Acqueon and Hyfiniti.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Contact Center solution provider | acqueon.com | Dallas, United States | 2007 | Aug 2024 | •••• | |
Contact center intelligence solutions | aceyus.com | Charlotte, United States | 2002 | Aug 2023 | •••• | |
Cloud-based IVR, call handling, and messaging solutions are delivered. | inferencesolutions.com | San Francisco, United States | 2005 | Oct 2020 | •••• | |
Cloud-based workforce engagement solutions are delivered for contact centers. | virtualobserver.com | East Hartford, United States | 1972 | Feb 2020 | •••• | |
Provider of integration platform as a service | whendu.com | San Francisco, United States | 2014 | Nov 2019 | •••• | |
Social analytics and virtual queuing solutions are offered by Hyfiniti. | hyfiniti.com | San Diego, United States | 2009 | Oct 2013 | •••• | |
Cloud-based social engagement and mobile customer care solutions are provided. | sococare.com | San Diego, United States | 2009 | Oct 2013 | •••• |
Complete acquisition details for Five9
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Timeline of Five9
12 dated milestones of Five9 across 23 years, from founding to its latest funding, stage changes and deals.
- Founded Five9 is founded.
- Funding First funding round of $5.0M.
- Acquisition Acquires SoCoCare.
- Acquisition Acquires Hyfiniti.
- IPO Lists on the stock exchange (IPO).
- Acquisition Acquires Whendu.
- Acquisition Acquires Virtual Observer.
- Funding Latest funding round, Post-IPO, of $650.0M.
- Acquisition Acquires Inference Solutions.
- Exit Acquired by Zoom.
- Acquisition Acquires Aceyus.
- Acquisition Acquires Acqueon.
Competitors of Five9
Five9 operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.8M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $3.0B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.6M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.9M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| avaya.com | 2000 | Durham, United States | $400.9M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.3M | 1,089 | Provider of contact center business communication solutions | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| chorus.ai | 2015 | San Francisco, United States | $100.3M | 90 | Conversational intelligence platform for sales |
Detailed competitors of Five9
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
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Web traffic of Five9
The website of Five9 (five9.com) receives about 2.8M visits a month and ranks #17,250 among all websites worldwide, #2,286 in Telecommunications.
- Monthly visits2.8M
▼ 6.1% vs previous month
- Unique visitors441.2K
per month
- Global rank#17,250
among all websites
- Category rank#2,286
Computers Electronics and Technology · Telecommunications
- Bounce rate33%
- Pages per visit7.4
- Average visit10 min 44 sec
- DevicesDesktop 83% · Mobile 17%
Websites whose visitors overlap most with Five9. Affinity shows how closely the audiences match.
| Website | Audience affinity | Global rank | Profile |
|---|---|---|---|
Echopass Corporation echopass.com | 100% | – | View details |
Contactual contactual.com | 100% | – | View details |
amcat.com amcat.com | 98% | – | – |
3CLogic 3clogic.com | 95% | #3,830,550 | View details |
dialresults.com dialresults.com | 86% | – | – |
| •••••••••• | ••% | #••••• | – |
| •••••••••• | ••% | #••••• | – |
| •••••••••• | ••% | #••••• | – |
All 40 similar websites and full traffic analytics for Five9
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
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Verified entity values are shown only after access is granted.
Latest news on Five9
Complete news archive for Five9
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Five9
10 companies that operate in the same segment as Five9 (Chatbots), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | – | – | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Cloud and AI-based chatbots for personal finance management are offered. | 2015 | London, England, United Kingdom | USD 175.49 M | – | – | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 | |
Conversational AI platform is provided for digital customer experiences. | 1995 | New York, New York, United States | – | USD 312.47 M | 928 | |
Cloud based platform for employee communication | 2016 | Mountain View, California, United States | USD 305 M | USD 2.49 M | 57 | |
AI-powered conversation intelligence and automation are provided for contact centers. | 2017 | Redwood City, California, United States | USD 213.35 M | USD 10.89 M | 145 | |
Enterprise AI models are developed and tuned for business integration. | 2022 | Palo Alto, California, United States | USD 1.53 B | – | 35 |
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Frequently Asked Questions about Five9
Five9 was founded in 2001 and raised its 1st funding round 3 years after it was founded.
Five9 is headquartered in San Ramon, United States. It is registered at San Ramon, California, United States.
Five9 is a funded company, having raised a total of $84.1M across 8 funding rounds to date. The company's 1st funding round was a Series A of $5M, raised on Apr 2004.
Five9 has 3,070 employees.
The primary company behind Five9, Five9 Technologies India Private Limited, reported revenue of ₹0.13 Cr for FY 2023.
Five9 was founded in 2001 and is headquartered in San Ramon, United States. Operations focus on the contact center sector, where cloud-based platforms are delivered alongside AI-driven tools. End-to-end solutions for customer interactions are supplied, encompassing call center management, workforce optimization, and multi-channel engagement capabilities. These services are designed to support customer experience management across various industries.
Five9's top competitors include Twilio, Genesys and Freshworks.
Five9 offers Cloud Contact Center, AI Agents, and Workflow Automation.
Yes, Five9 is publicly traded on NASDAQ under the ticker symbol FIVN.
Five9 has 7 investors. Key investors include Zoom, City National Bank, Partech Partners, Adams Street Partners, and Sapphire Ventures.
Five9 operates through Five9 Technologies India Private Limited.