Inference Solutions

San Francisco, United States Founded: 2005 • Age: 21 yrs Acquired By Five9
Cloud-based IVR, call handling, and messaging solutions are delivered.

About Inference Solutions

Inference Solutions is a company based in San Francisco (United States) founded in 2005 by Callan Schebella was acquired by Five9 in October 2020. Inference Solutions has raised $12 million across 2 funding rounds from investors including Five9, Espresso Capital and PeakSpan Capital. The company has 3 employees. Inference Solutions operates in a competitive market with competitors including Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others.

  • Headquarter San Francisco, United States
  • Employees 3
  • Founders Callan Schebella
  • Sectors
    Technology
  • Email
    β€’β€’β€’β€’β€’β€’β€’β€’
  • Phone
    β€’β€’β€’β€’ β€’β€’β€’β€’
  • Website inferencesolutions.com
  • Social LinkedIn X Facebook
  • Acquired by Five9 (Oct 2020)
  • Legal Name Inference Solutions Inc.
Key Metrics
  • Total Equity Funding
    $12M (USD)

    in 2 rounds

  • Latest Funding Round
    $8M (USD), Debt – Venture

    May 2020

  • Investors
    Five9

    & 2 more

  • Employee Count
    3
  • Acquired by
    Five9

    (Oct 2020)

Funding Insights of Inference Solutions

Inference Solutions has successfully raised a total of $12M across 2 strategic funding rounds. The most recent funding activity was a Debt – Venture round of $8 million completed in May 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $12M
  • Total Rounds 2
  • Last Round Debt – Venture β€” $8M
  • First Round $12M

    (Jun 2018)

  • Investors Count 2

All 2 funding rounds of Inference Solutions with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
May 2020$8MDebt – Venture––
Jun 2018$12MSeries A–PeakSpan
–
Valuation history

3 investors in total: 3 institutional.

Investors in Inference Solutions

Inference Solutions has secured backing from 3 investors, including venture fund and institutional investors. Prominent investors backing the company include Five9, Espresso Capital and PeakSpan Capital.

All
Venture Fund
Institutional
InvestorDescriptionFounded YearDomainLocation
Venture debt firm
–espressocapital.comToronto, Canada
Venture capital firm focused on B2B software growth-stage companies.
–peakspancapital.com-
Provider of AI and cloud based contact center suite solutions
2001five9.comSan Ramon, United States
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Investor details for Inference Solutions

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  • Round participation
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People of Inference Solutions

1 people are tracked at Inference Solutions (1 in leadership); the tracked headcount is 3.

NameRoleGroup
Callan Schebella
Founder & CEOLeadership
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Complete people profiles for Inference Solutions

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Timeline of Inference Solutions

4 dated milestones of Inference Solutions across 15 years, from founding to its latest funding, stage changes and deals.

  1. Founded Inference Solutions is founded.
  2. Funding First funding round of $12.0M.
  3. Funding Latest funding round, Debt – Venture, of $8.0M.
  4. Exit Acquired by Five9.

Competitors of Inference Solutions

Inference Solutions operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
dialpad.com2011San Ramon, United States$475.91M119
Cloud-based unified communication solutions including voice and video are provided.
freshworks.com2010San Mateo, United States$872.56M4,400
Cloud-based business process management suite solutions are delivered.
twilio.com2008San Francisco, United States$239.77M231
Cloud-based omnichannel communication and customer engagement platform is utilized.
sprinklr.com2009New York, United States$578.5M3,589
Cloud-based customer experience management software is provided for brands.
observe.ai2017Redwood, United States$213.35M202
AI-powered conversation intelligence and automation are provided for contact centers.
gupshup.io2004San Francisco, United States$544.34M935
Tools for customer engagement across multiple channels are provided.
liveperson.com1995New York, United States–809
Conversational AI platform is provided for digital customer experiences.
247.ai2000San Jose, United States$22M–
AI-powered platforms and services for customer experience management are provided.
kore.ai2013Orlando, United States$234.28M–
Conversational and generative AI platforms are provided for businesses.
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Detailed competitors of Inference Solutions

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
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Verified entity values are shown only after access is granted.

Web traffic of Inference Solutions

Websites that share an audience with Inference Solutions (inferencesolutions.com).

Similar websites

Websites whose visitors overlap most with Inference Solutions. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
eckoh.com
45%
12.7K#1,939,656View details

Latest news on Inference Solutions

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Complete news archive for Inference Solutions

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  • Source and publication date
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  • Brand-specific news history

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Similar companies to Inference Solutions

10 companies that operate in the same segment as Inference Solutions (Chatbots), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 872.56 MUSD 838.81 M4,400
AI-based conversational solutions are provided for user interactions and learning.
2021Menlo Park, California, United StatesUSD 193 M––
Cloud-based unified communication solutions including voice and video are provided.
2011San Ramon, California, United StatesUSD 475.91 MUSD 4.12 M110
Cloud and AI-based chatbots for personal finance management are offered.
2015London, England, United KingdomUSD 175.49 M––
Provider of AI and cloud based contact center suite solutions
2001San Ramon, California, United StatesUSD 84.1 MUSD 1.15 B3,070
Provider of customer communications management platform
2008Stockholm, SwedenUSD 12 MUSD 2.94 B4,080
Conversational AI platform is provided for digital customer experiences.
1995New York, New York, United States–USD 312.47 M928
Cloud based platform for employee communication
2016Mountain View, California, United StatesUSD 305 MUSD 2.49 M57
AI-powered conversation intelligence and automation are provided for contact centers.
2017Redwood City, California, United StatesUSD 213.35 MUSD 10.89 M145
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Frequently Asked Questions about Inference Solutions

Inference Solutions was founded in 2005 and raised its 1st funding round 13 years after it was founded.

Inference Solutions is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.

Callan Schebella is the current CEO of Inference Solutions. They have also founded this company.

Inference Solutions is a funded company, having raised a total of $12M across 2 funding rounds to date. The company's 1st funding round was a Series A of $12M, raised on Jun 2018.

Inference Solutions has 3 employees.

Inference Solutions offers cloud-based IVR, call handling and messaging solutions. The products include InferenceStudio for building call handling and messaging solutions; Inference React, a hosted framework for BroadWorks service providers; Inference QforMe for callers to request call back instead of waiting in queues. Some of the applications provided include appointment maker, inbound ticketing, product recall, tracktrace and others. It provides application library for designing solutions like speech recognition, text-to-speech, and voice biometrics.

Inference Solutions's top competitors include Twilio, Freshworks and Dialpad.

Inference Solutions has 3 investors. Key investors include Five9, Espresso Capital, and PeakSpan Capital.

Inference Solutions operates through Inference Solutions Inc..

Yes. Inference Solutions was acquired by Five9 in October 2020.

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